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Customer Service Associate Fresher Job

0 years

2 Lacs

Ahmedabad, Gujarat, IN

Posted:2 weeks ago| Platform: Internshala logo

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Skills Required

MS-Office MS-Excel English Proficiency (Spoken) English Proficiency (Written)

Work Mode

On-site

Job Type

Full Time

Job Description

About the job: Key responsibilities: 1. Respond to customer queries via email, chat, phone & social media, ensuring quick resolution. 2. Address concerns like order status, complaints, leakages & delivery issues. 3. Handle queries (address verification, product usage, benefits) quickly and efficiently. 4. Coordinate with logistics partners (Delhivery, ShipRocket) for order-related concerns. 5. Engage with loyal customers for testimonials & events. 6. Help reduce cart abandonment by resolving purchase hesitations. Who can apply: Only those candidates can apply who: Salary: ₹ 2,09,000 /year Experience: 0 year(s) Deadline: 2025-06-29 23:59:59 Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. 0 - 1 years of customer support experience (E-commerce/FMCG preferred). 2. Strong communication skills in English & Hindi (verbal & written). 3. Ability to handle escalations professionally with a customer-first approach. 4. Familiarity with CRM & ticketing systems is a plus. 5. Passion for customer service & relationship-building About Company: HoneyVeda is a new-age d2c company. We are working directly with farmers, increasing their income. As well as keeping sustainable and scientific practices in beekeeping.

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HoneyVeda

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