Key Responsibilities Act as the main point of contact for customers after the sale is closed. Confirm customer requirements and coordinate the next steps post-sales (such as scheduling, documentation, or service delivery). Address customer queries, concerns, or complaints in a timely and professional manner. Coordinate with internal departments (operations, logistics, accounts) to ensure seamless execution of services. Track customer satisfaction and collect feedback to support continuous improvement. Ensure all after-sales processes are documented and followed as per company standards. Follow up on pending services or issues until resolution is achieved. Maintain updated records of customer interactions and service status in CRM or tracking tools. Escalate unresolved or complex issues to the relevant department or manager. Support in generating repeat business and referrals by offering a positive customer experience. About Company: Mr. Move is a company established in 2013 and based in New Delhi, India. Formed by a team of relocation professionals having a collective experience of more than 50 years in the industry, our aim is to provide dedicated and professional relocation services in India and across the globe. The current influx of professionals and their families moving globally has created a need for a relocation service provider, who understands the cultures and diversities, our team of trained and experienced relocation professionals is all set to provide transferees a smooth transition to their new location along with value for money. Mr. Move Relocation is the complete moving partner of choice in India for corporate relocations. We move people and workplaces and equipment skillfully, sensitively, and efficiently with a personal and exclusive touch. Show more Show less
About the job: Key responsibilities: 1. Act as the main point of contact for customers after the sale is closed. 2. Confirm customer requirements and coordinate the next steps post-sales (such as scheduling, documentation, or service delivery). 3. Address customer queries, concerns, or complaints in a timely and professional manner. 4. Coordinate with internal departments (operations, logistics, accounts) to ensure seamless execution of services. 5. Track customer satisfaction and collect feedback to support continuous improvement. 6. Ensure all after-sales processes are documented and followed as per company standards. 7. Follow up on pending services or issues until resolution is achieved. 8. Maintain updated records of customer interactions and service status in CRM or tracking tools. 9. Escalate unresolved or complex issues to the relevant department or manager. 10. Support in generating repeat business and referrals by offering a positive customer experience. Who can apply: Only those candidates can apply who: Salary: ₹ 2,50,000 - 5,00,000 /year Experience: 0 year(s) Deadline: 2025-07-03 23:59:59 Other perks: Free snacks & beverages, Health Insurance Skills required: MS-Office, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: Mr. Move is a company established in 2013 and based in New Delhi, India. Formed by a team of relocation professionals having a collective experience of more than 50 years in the industry, our aim is to provide dedicated and professional relocation services in India and across the globe. The current influx of professionals and their families moving globally has created a need for a relocation service provider, who understands the cultures and diversities, our team of trained and experienced relocation professionals is all set to provide transferees a smooth transition to their new location along with value for money. Mr. Move Relocation is the complete moving partner of choice in India for corporate relocations. We move people and workplaces and equipment skillfully, sensitively, and efficiently with a personal and exclusive touch.
Job Profile: Sales Manager Company: Mr. Move – International & Domestic Packers and Movers Locations: New Delhi / Mumbai / Bangalore Industry: Relocation & Logistics (Domestic + International) Department: Sales (Corporate & B2B) Experience Required: 4–10 years Employment Type: Full-Time About Mr. Move Mr. Move is a leading relocation service provider specializing in international movers & packers, domestic relocations, local shifting, commercial relocations, and secure storage solutions . We serve corporates, expats, multinational companies, and global relocation partners. Our focus is on professional service, transparent pricing, safety, and timely execution across India and overseas. Role Overview The Sales Manager – B2B will be responsible for developing and managing corporate relationships, acquiring new clients, and nurturing partnerships with global relocation companies, HR teams, corporate mobility departments, embassies, and real estate partners. The role demands strong relationship-building, solution-based selling, and hands-on negotiation skills. Key Responsibilities 1. Business Development & Corporate Acquisition Identify, target, and onboard new corporate clients, relocation partners, real estate consultants, and facility management companies . Generate leads through networking, market research, LinkedIn, corporate visits, and industry events. Pitch Mr. Move’s domestic and international relocation services with confidence and clarity. 2. Client Relationship Management Build strong, long-term relationships with HR heads, admin teams, mobility managers, travel departments, and expatriate coordinators . Maintain regular follow-ups to ensure repeat business and client retention. 3. Revenue & Sales Targets Achieve monthly and quarterly B2B sales targets. Prepare competitive quotations, negotiate pricing, and close deals. Track and monitor sales funnel, conversions, and pipeline metrics. 4. Coordination & Service Delivery Work closely with the operations team to ensure smooth execution of corporate moves. Handle escalations professionally and maintain high customer satisfaction. 5. Reporting & Documentation Maintain CRM entries, client reports, visit logs, and proposal records. Share weekly and monthly sales performance reports with management. Desired Candidate Profile Qualifications & Experience Bachelor’s degree (MBA preferred but not mandatory). 4–10 years of B2B or corporate sales experience , preferably in logistics, relocation, hospitality, corporate services, real estate, or facility management industry. Strong network in corporate HR/Admin/Mobility teams is a plus. Skills Required Excellent communication & presentation skills. Strong negotiation and closing skills. Ability to manage high-value clients and deliver solutions-based selling. Must be target-driven, disciplined, and self-motivated. Proficiency in MS Office and CRM tools. Why Join Mr. Move? Work with a fast-growing international relocation brand. Opportunity to handle high-value B2B clients and long-term partnerships. Performance-driven incentives and growth opportunities. Professional work culture and supportive leadership. Salary & Benefits Competitive Salary + Attractive Incentives Travel Allowance Mobile & Communication Support Performance Bonuses Opportunity for rapid career growth