Customer Service Associate Fresher Job

About the job: Key responsibilities: 1. Handle inbound and outbound customer calls professionally and efficiently 2. Communicate clearly and effectively with customers to resolve their queries 3. Maintain accurate records of customer interactions and transactions 4. Follow communication scripts and guidelines as provided 5. Provide timely and appropriate solutions to customer issues 6. Collaborate with team members to improve customer service processes Requirements: 1. Possesses strong verbal and written communication skills 2. Demonstrate excellent listening and problem-solving abilities 3. Show ability to work in a fast-paced and high-volume environment 4. Display a customer-centric attitude and patience 5. Be flexible with rotational shifts or night shifts if required 6. Have prior experience in a BPO or customer service role (preferred) Who can apply: Only those candidates can apply who: Salary: ₹ 2,87,000 - 3,68,000 /year Experience: 0 year(s) Deadline: 2025-07-04 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life Insurance Skills required: Effective Communication About Company: AIM Placement Services is a leading HR consulting firm dedicated to helping businesses optimize their workforce, enhance employee engagement, and streamline HR processes. With a team of seasoned HR professionals, we provide tailored solutions in talent acquisition, performance management, employee training, compliance, and organizational development. Our expertise spans across industries, offering strategic HR guidance that aligns with your company's goals. Whether you need assistance with recruitment, leadership development, compensation planning, or workplace culture improvement, we deliver customized solutions to drive business success. At AIM Placement Services, we believe that people are the foundation of any successful organization. Our mission is to empower businesses with innovative HR strategies that foster a productive, motivated, and satisfied workforce. Contact us today to learn how we can help you build a stronger, more efficient, and people-centric organization.