Customer Service Associate Fresher Job

0 years

2 Lacs

Posted:3 months ago| Platform: Internshala logo

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Skills Required

MS-Office MS-Excel English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken)

Work Mode

On-site

Job Type

Full Time

Job Description

About the job: Key responsibilities: 1. Answer calls forwarded by customers who are receiving harassment from recovery agents 2. Take down accurate caller details and issue summaries 3. Log all call data in internal systems or Google Sheets 4. Communicate in a polite, professional, and patient manner 5. Escalate urgent cases to the legal or ops team via set protocol Requirements: 1. Fluency in Hindi and English (verbal) 2. Strong listening and communication skills 3. Comfortable working with basic tools like Google Sheets 4. Prior BPO or customer service experience preferred (not mandatory) Who can apply: Only those candidates can apply who: Salary: ₹ 2,12,000 - 2,75,000 /year Experience: 0 year(s) Deadline: 2025-07-10 23:59:59 Skills required: MS-Office, MS-Excel, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken) About Company: HighFive Global is a pioneer BPO/KPO/LPO company with a strong global presence in USA and UK. The Indian operation from Noida, Gurugram, and Bhubaneswar caters to the growing business volume of its versatile clientele. The company is unique in terms of providing risk-free outsourcing of non-core business operations in the areas of finance, accounting, and legal terms.

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