Customer Care Executive

3 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role: HoneyVeda, one of India’s most loved ethical honey brands, is hiring a Customer Care Executive to manage inbound/outbound calls, WhatsApp & email support, and order issue handling. If you’re passionate about great service and comfortable using tools like WhatsApp Business, CRM software, and basic data entry platforms — we’d love to meet you. Key Responsibilities: Handle incoming/outgoing customer calls Respond to WhatsApp, emails, and social media DMs Update customer records in CRM (Salesforce, Shopify, Interakt) Coordinate with logistics and internal teams for issue resolution What You Need: 1–3 years in a customer-facing voice support role Fluent in Hindi & English (Gujarati is a plus) Basic comfort with digital tools (CRM, WhatsApp Business, Google Sheets) Empathy, clarity in communication, and problem-solving mindset Why Join Us? Purpose-driven company with a growing national & global footprint Friendly, empowering work culture Exposure to leading customer experience tools Growth path into senior service operations roles 📩 Apply now or refer someone amazing! Show more Show less

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