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HoneyVeda
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Customer support

Customer support

HoneyVeda

0 years

0 Lacs

ahmedabad gujarat india

Posted:5 days ago| Platform:

Apply

Skills Required

support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

At HoneyVeda, we harvest and deliver a variety of mono and multi-floral honeys, including Ajwain Honey, Lychee Honey, and Eucalyptus Honey, through our own beekeeping practices. With the capacity to operate more than 1000 bee colonies across multiple Indian states, we supervise the entire value chain of honey production, ensuring the highest quality. Our focus is on sustainable beekeeping practices and natural honey harvesting, emphasizing care for honeybees and the environment.

Role Description

This is a full-time on-site role for a Customer Support Representative located in Ahmedabad. The Customer Support Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include providing technical support, analyzing customer feedback, and maintaining a positive and professional demeanor in all interactions.

Qualifications

Strong Customer Support and Customer Satisfaction skills
Excellent Interpersonal Skills
Proficiency in Technical Support and Analytical Skills
Good communication skills, both written and verbal
Ability to work effectively in a team environment
Previous experience in a customer support role is an advantage
Bachelor's degree or equivalent experience preferred

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