2123 Complaint Handling Jobs - Page 41

Responsibilities: Ensure guest satisfaction through exceptional service Manage team performance & complaints resolution Oversee restaurant operations during shifts Collaborate with kitchen on menu planning & execution

Responsibilities: Prepare bulk orders with precision Manage team, handle complaints & build customer relationships Oversee food production & menu planning Maintain high standards of cleanliness & safety protocols

1. Purpose Responsible for the providing best in class customer service to the assigned national and regional key accounts and increasing the revenues from such accounts 2. Key Responsibilities Responsibilities Serve as a Single Point of Contact in Blue Dart for all queries, issues, grievances etc of the assigned key accounts Develop and maintain good relations with key decision makers in the client organization and continuously leverage such relationships to get more business for Blue Dart Develop deep understanding of the clients business needs to identify the best manner of designing and positioning Blue Darts services to meet their requirements; Visit customers regularly along with sales...

Interested Candidates can directly connect me : HR Jasica (8448389902 or jasicakhatri@policybazaar.com) About Policybazaar.com Mission: Make Indias billion-plus households financially safe and secure Vision: A healthy and well-protected India PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, Info Edge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure l...

•To monitor and supervise the customer service team and ensure all complaints are resolved within the defined turnaround times. • Coordinate with Department Heads & ensure all complaints are resolved within the defined turnaround time. • Bringing escalations to senior management promptly • Enhance customer service at training centres by monitoring and physically /online auditing the centres. • Proactively monitor and check customer satisfaction and ensure timely resolutions. • Prepares customer care performance reports as defined periodically. • Handle irate customers politely and tactfully • Communicating with customers via email, phone, and in person Roles and Responsibilities •To monitor ...

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly & fairly * Maintain high CSAT through excellent service * Handle incoming calls with empathy & efficiency

Position: Customer Relationship Manager (CRM) Business Line : Property and Asset Management Job Overview The Customer Relationship Manager (CRM) will be responsible for managing all customer service functions, with a core focus on complaint resolution , resident documentation , and the Move-In/Move-Out (MIMO) process. The role involves leading the CRE team, streamlining customer touchpoints, ensuring service excellence, and maintaining compliance in resident-related documentation. Key Responsibilities 1. Complaint Management Own the end-to-end complaint lifecycleregistration, allocation, follow-up, and closure. Track complaints through platforms such as NBH, ensuring strict adherence to SLA ...

We are hiring for OEM & Class Compliance Coordinator LSA/FFA Department: LSA-FFA (Life saving boats & Fire Fighting Applicanes Life boats,Life rafts Key Responsibilities: Monitor due dates and process renewals for OEM and class certifications. Coordinate with classification societies, OEMs, and flag administrations for audits and approvals. Maintain systematic records of approvals, renewals, and compliance documentation. Handle invoice processing for OEM and class-related activities. Maintain engineer-wise OEM attendance logs, deployment, and certification status. Support auditors during class and OEM inspections by preparing necessary files and data. Ensure adherence to compliance standards...

Job Title Complaint Handling and Vigilance reporting Job Description Job title: Complaint Handling and Vigilance reporting Your role: Works under direct supervision and established processes and operational policies, reviews and documents complaints precisely and accurately, ensuring comprehensive capture of relevant information and adherence to regulatory and organizational requirements. Ensures detailed records of complaints are maintained, including investigation findings and resolution actions taken, to support post-market surveillance activities and facilitate continuous improvement initiatives aimed at enhancing product quality and customer satisfaction. Reviews and assesses complaint ...

Dear Applicant's, We have excellent opportunities for freshers & experienced of "Customer Care Executive" in Various Super & Multi Specialty Hospital and Diagnostic Center of Various with good Package. Job Title: Customer Care Executive Qualifications: Any Graduation Package: Upto - (3 LPA) Location: Karnataka - Bengaluru Position Type: Full-Time Preferred Skills: Good English Communication & Customer Success, Service & Operations. How to Apply: Interested candidates should submit their resume and a cover letter to Mail ID- jobs@angplacement.in Note: Language Knowledge: Kannad, Hindi , English & Optional Tamil- Talgu Thanks & Regards, Ms. Ritisha Goswami Sr. HR- Recruiter Contact No.: 62626 ...

Berger Paints India Ltd ( British Paints Div ) is looking for Protecton Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals a...

Responsibilities: * Manage customer queries via Whatsapp business, email & chat * Resolve complaints promptly * Handle customer concerns with empathy & efficiency

Responsibilities: * Manage incoming customer calls & emails * Resolve complaints promptly * Maintain high NPS score through excellent service * Uphold company values & policies at all times * Handle customer queries with empathy

Assistant manager (Escalation Lead)

ORG: A well established Wealth Management Company ROLE: - To assist customers with queries related to their investments, products , features etc. via calls and chats - Handle customer complaints, provide solutions - Build Client Relations Required Candidate profile - Freshers or Experienced in Customer Service - Fluency in English & Hindi - Graduate - Knowledge in Mutual Funds / Wealth Mgt preferred - Flexible to work on rotational offs, 5 days / week

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

Roles and Responsibilities Provide chat support to customers through various channels (e.g., WhatsApp, Facebook Messenger). Handle customer complaints and resolve issues in a timely and professional manner. Work on rotational shifts, including evenings and nights as per business requirements. Utilize non-voice communication skills to effectively communicate with customers over text-based platforms. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-1 year of experience in BPO or related industry. Excellent written communication skills for effective email and chat correspondence. Ability to work independently with minimal supervision during even...

Conducting market research to identify potential customers and take necessary appointments for meetings. Actively seeking out new sales opportunities through cold calling, network references. Setting up meetings with potential clients and listening to their concerns and recommend suitable product Prepare and deliver appropriate presentations on UWCPL products and services to the customers Gather and record plant details in the given format with required sample collection for designing and submit at the lab in time. Follow up with Lab in-charge for the analysis report and share with the BDM. Negotiate/close deals and handle complaints or objections Take support from Concerned Managers as and ...

JOB PROFILE Key Result Areas: 1. Customer visits for Quality Analysis 2. Information channel between QA & Field 3.Monitoring improvement effectiveness in field Job Description: 1. Scanning SFDC records daily and monitoring field calls 2. Prioritize issues Critical to Safety & Quality. 3. Customer visits for Root cause Analysis at site (Identified customers for critical quality issues defined by QA) 4. Customer relation building by joint visits (Service / Dealer) 5. Joint audit with service to check effectiveness on improvements. 6. To do RCA using quality tools like 8D. 7. Ensure Dealers PDI 8.Provide quality updates to service 9. Provide field insights for quality inputs REQUISITE QUALIFICA...

Global Securex Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or ob...

Review of Product Quality Complaint Investigation Reports (Drug Products). Coordinate with other stakeholders involved in the complaint handling process. Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure etc. Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant. Reconciliation of received Product Quality Complaint. Note: Candidate should have worked in manufacturing location which caters to US Market. In addition to the site QA experience, Corporate Quality experience is an added advantage.

Title: QA Manager Business Unit: CQC (Complaints) Job Grade: G11A / Manager 2 Location : Tandalja, Vadodara Educational Qualification: B.Pharma / M.Sc (Life Sciences) Experience: 10 to 14 Years Position Summary Review of Product Quality Complaint Investigation Reports (Drug Products). Coordinate with other stakeholders involved in the complaint handling process. Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure etc. Logging of Product Quality Complaints (PQC) in the database (TrackWise). Acknowledge the complaints to the complainants. Providing the response letter to the complainant. Reconciliation of received Product Quality Complaint. Note: 1) Candida...

Vb Group is looking for Sales Executives & Consultants to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objection...

MichBiz Services is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Colla...

THOTTAN Gold & Diamonds is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objection...