2123 Complaint Handling Jobs - Page 38

-Explain company products on calls to customers. -Act as the primary contact for customer queries & concerns. - Ensure excellent customer experience.

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Logistics Coordination for Import and Local Purchase Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management ISO Documentation for CS and Marketing Data Management of back up in share folder

Roles & Responsibilities: • Team Coordination with Sales + Assessment + Compliance • Preparation of QMS documentation as per standards likeISO13485, ISO9001 etc. • Follow up for report submit on time. • Uploading files on Sugam Portal for MDR.

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Wood Coating to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close de...

Handle inbound customer calls with professionalism. Maintain a daily target of minimum 60 calls. Provide accurate information regarding products, services and policies. Resolve customer complaints and concerns within defined timelines. Required Candidate profile 1-3 years of experience in customer service Any Graduate can apply Candidate must have good commmunication skills Skilled in handling customer queries across multiple channels

Job Title: Customer Service Executive Company: TATA Croma Location: Kondapur, Nagaram , AS Rao Nagar, Employment Type: Full-Time Experience Level: [Entry-Level / Mid-Level choose based on your requirement] About the Role: TATA Croma is seeking a dynamic and customer-focused Customer Service Executive to join our team. In this role, you will be the first point of contact for our customers, ensuring a seamless and satisfying experience across all touchpoints. If you are passionate about helping people and thrive in a fast-paced environment, wed love to hear from you! Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or in-person . Handle and resolve customer comp...

Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and r...

Seven Square Technosoft is looking for Sales Lead Generator to join our dynamic team and embark on a rewarding career journey Sales Leadership: Lead, motivate, and manage a team of sales representatives within the designated area. Provide coaching, training, and support to enhance their sales skills, product knowledge, and customer relationship management abilities. Achievement of Sales Targets: Develop and implement strategies to achieve sales targets and revenue goals within the assigned area. Monitor sales performance metrics, analyze trends, and take proactive measures to address any deviations from targets. Market Expansion: Identify opportunities for market expansion and growth within ...

Responsibilities: * Resolve complaints promptly * Manage customer queries via phone & email * Maintain high NPS through effective solutions * Collaborate with sales team on lead generation * Coordinate product delivery & returns

The Service Head position requires a candidate with a Diploma/Degree in Mechanical/Electrical or other technical field and a minimum of 2 years of experience. The salary offered for this role is in the range of 35,000 to 38,000. As a Service Head, your responsibilities will include developing after-sales service plans, addressing customer complaints and queries in a timely manner, and providing effective solutions. You will be responsible for managing the inventory of spare parts to ensure timely availability and replacement. A strong understanding of RO plant operations, water treatment processes, instrumentation, and electrical systems is essential for this role. Excellent communication sk...

As an HR Executive, your responsibilities will include designing compensation and benefits packages, implementing performance review procedures, developing fair HR policies, and ensuring employees understand and comply with them. You will also be responsible for implementing effective sourcing, screening, and interviewing techniques, assessing training needs, and coordinating learning and development initiatives for all employees. Additionally, you will monitor the HR department's budget, act as the point of contact for labor legislation issues, and manage employee grievances. Other duties will include creating and running referral bonus programs, measuring employee retention and turnover ra...

You will be responsible for overseeing operations at a multicuisine restaurant located in High street, HSR Layout, Bangalore, as well as the expansion of Babai Tiffins, a Breakfast Brand in Bangalore. Your duties will include delegating tasks to restaurant staff, supervising their performance, and ensuring a fully-stocked inventory by ordering food supplies as needed. Additionally, you will manage dining reservations, online deliveries, and coordinate with suppliers for food product orders. As a Shift Manager, you will be expected to arrange shift coverage, help staff resolve challenges, track daily costs and revenues, and balance the cash register at the end of each shift. Ensuring client s...

The role of an Automobile Customer Relationship Manager revolves around nurturing strong relationships with customers to enhance their overall experience with the dealership or automotive company. Your primary responsibilities will include: Customer Communication: You will be engaging with customers through various channels such as phone, email, or in-person interactions to address inquiries, offer information about products and services, and efficiently resolve any issues or concerns they may have. Customer Satisfaction: Ensuring a high level of customer satisfaction by understanding their needs, preferences, and anticipating their requirements to deliver personalized service tailored to th...

Role: Sales & Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Sales or Customer Service Fluency in English and Hindi is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 27,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Arshiya- 9063030922

You have an exciting job opportunity for the role of Area Sales Manager based in Chennai. As the Area Sales Manager, you will be responsible for managing and driving sales through a dedicated team and distribution channels across all geographies related to the specific branch. Your key responsibilities will include driving sales through distributors and direct dealers, growing business through market expansion, driving new product launches, ensuring distribution coverage to all critical towns, managing a dedicated team, reviewing their performance, inventory planning, proposing local sales promotion schemes, process improvement initiatives, timely closure of complaint handling, MIS reporting...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Archana- 9332827358

Excellent written and verbal communication skills Excellent communication skills Knowledge of customer service principles and practices Excellent customer service skills Ability to multitask and prioritize tasks Rotational shifts with rotational offs Perks and benefits Incentives PF&Medical Benefits Cab Service

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities:- 1. 2-6 years of experience in managing sales data and analytics for merchant onboarding and payment solutions. 2. Analyzing sales trends and identifying opportunities for growth. 3. Providing sales enablement support to sales teams. 4. Developing and maintaining sales dashboards and reports. 5. Collaborating with sales lead...

Responsibilities: Service Operations Management: Oversee end-to-end service operations across Telangana for BLDC Kuhl Fans. Ensure timely resolution of customer complaints and service requests. Monitor service KPIs and drive continuous improvement. Team Leadership: Manage and mentor a team of service engineers, technicians, and service partners. Conduct regular training and skill development programs. Customer Satisfaction: Maintain high levels of customer satisfaction through proactive service delivery. Handle escalations and ensure prompt resolution. Vendor & Partner Coordination: Manage third-party service partners and ensure adherence to service standards. Conduct audits and performance ...

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive Urban Markets to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close dea...

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Wood Coating to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close de...

Interport Global Logistics Pvt.Ltd. is looking for Sales Executive (For Mumbai, Delhi, Chennai, Baroda, Ahmedabad offices) to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or ...

Job Description Summary Manages complaint handling activities, Supports key Quality & Regulatory areas to ensure safe and effective products in the install base cross GE Healthcare Developing conceptual knowledge of professional discipline, May include support roles with specialized expertise or technical knowledge in broad area. . Job Description Roles & Responsibilities: Manages complaint handling activities Supports key Quality & Regulatory areas to ensure safe and effective products in the install base across GE Healthcare Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. Basic Qualificat...

What youll tackle Serve as the main point of contact for client inquiries, requests, and issue resolution. Develop and maintain strong, long-lasting relationships with new and existing clients. Understand client needs and business objectives to effectively manage expectations and deliverables. Onboard new clients, providing them with comprehensive information about our products and services. Coordinate with internal teams (e.g., technical support, sales, product development) to ensure client requirements are addressed promptly and effectively. Proactively communicate updates, new features, and relevant information to clients. Gather client feedback and insights to share with internal teams f...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...