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Bridgexcel

25 Job openings at Bridgexcel
Recruiting Intern Gurgaon,Haryana,India 0 years Not disclosed On-site Internship

We are seeking a motivated and enthusiastic Recruiter Intern to join our HR team. This internship provides a valuable opportunity to gain hands-on experience in the recruitment process, from sourcing candidates to supporting interviews and onboarding. Responsibilities Assist in writing and posting job descriptions on various job boards and social media platforms Source and screen resumes to identify qualified candidates Schedule and coordinate interviews with candidates and hiring managers Conduct initial phone screenings and maintain candidate databases Support onboarding and documentation processes Participate in employer branding activities and recruitment marketing Assist with career fairs and campus recruitment initiatives Provide administrative support to the HR team as needed Qualifications Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field Strong interest in talent acquisition and HR Excellent communication and interpersonal skills Detail-oriented, organized, and able to multitask Familiarity with LinkedIn, job boards, and applicant tracking systems (ATS) is a plus Ability to maintain confidentiality and professionalism What You'll Gain: Practical experience in the end-to-end recruitment process Exposure to HR technologies and tools Opportunity to work closely with experienced HR professionals Networking opportunities and career development guidance Show more Show less

Tele Sales Executive Noida 0 - 2 years INR 1.5 - 2.25 Lacs P.A. Work from Office Full Time

Roles & responsibilities:- - Call potential customers and explain services/products - Maintain daily call logs & progress reports - Build strong client relationships - Work in a target-driven, high-energy environment What Were Looking For:- - Min. 12th Pass or Graduate (any stream) - Freshers & Experienced candidates welcome - Excellent communication & interpersonal skills - Basic understanding of healthcare services is a plus **Immediate joiner**

Russian Language Translator Gurugram 2 - 4 years INR 8.0 - 10.0 Lacs P.A. Work from Office Full Time

Role & responsibilities:- 1. Bilingual Translation & Interpretation: Provide accurate and fluent translation of documents, emails, and internal communications between Russian and English. Offer real-time interpretation during meetings, discussions, and one-on one conversations to bridge language gaps. 2. Expat Communication Facilitation: Act as a key liaison to identify and resolve potential communication breakdowns or cultural misunderstandings with expatriate staff. Proactively offer insights and contextual information to ensure clarity in interactions and project discussions. 3. Administrative & Operational Support: Assist with general administrative tasks, ensuring efficient daily operations within the office environment. Support various operational needs by leveraging business knowledge to provide relevant input and streamline processes. 4. Business Insights & Input: Utilize a strong understanding of business principles and practices to provide valuable input during discussions, especially when cultural or linguistic nuances might affect decision-making or implementation Preferred candidate profile:- Fluent in both Russian and English (written and spoken) is essential. Demonstrated knowledge of general business operations, financial concepts, or relevant industry practices. Excellent interpersonal and cross-cultural communication skills. Strong organizational abilities with a keen eye for detail. Proven ability to work independently and collaboratively in a fast-paced environment.

Social Media Executive Gurugram 1 - 2 years INR 1.75 - 3.0 Lacs P.A. Work from Office Full Time

Job Title: Social media executive Location: Sector 65, emerald plaza, Gurugram JOB Type : part-time / full time ABOUT THE ROLE We are looking for a passionate and creative Social Media Intern to join our team. You will assist in managing various digital platforms, creating engaging content, and supporting overall brand visibility online. • KEY RESPONSIBILITIES Assist in social media account handling and management across platforms. Create engaging content including reels, graphics, and posts using tools like Canva. Maintain and update the content calendar regularly. Support in planning and executing digital campaigns, including Google Ads. Help in podcast creation, coordination, and management, including collaboration with third-party contributors. Assist in website management and blogging. Be camera-friendly for video-based content. Ensure effective communication, with neutral or clear accent preferred for better understanding. • REQUIRED SKILLSETS Basic understanding of social media platforms and trends. Familiarity with content creation tools (e.g., Canva). Good communication skills (both verbal and written). Ability to work independently and with a team. Willingness to learn and adapt to new tasks. Comfort in front of the camera is a plus. Background in marketing, communication, media, or related fields. Experience with Google Ads, podcasting, and website/blog management is a bonus. • PREFERRED QUALIFICATION • Background in marketing, communication, media, or related fields. • Experience with Google Ads, podcasting, and website/blog management is a bonus.

Recruitment Team Lead (Bulk Hiring) Gurugram 2 - 6 years INR 3.0 - 5.5 Lacs P.A. Work from Office Full Time

Looking for a dynamic & result-oriented Team Leader – Recruitment with a strong background in bulk hiring. The candidate must have experience working with a recruitment consultancy & should be capable of managing a team ensuring timely closures.

Area Sales Manager/ Circle Manager Kanpur,Meerut,Moradabad 5 - 8 years INR 5.0 - 7.0 Lacs P.A. Work from Office Full Time

Job Title: Area Sales Manager / Circle Manager Department: Sales Location: Kanpur, Meerut, Moradabad Work Mode : Field Work + Open to Travel Education: Graduate (Diploma Holders can also apply) Role Summary: We are seeking an experienced and motivated Area Sales Manager / Circle Manager to lead channel development and franchisee onboarding efforts across assigned regions. The ideal candidate should have solid experience in sales, channel/franchise development, and onboarding retailers in industries like Mobile Handsets, Consumer Electronics, Durables, or Laptops. Key Responsibilities: Sales & Target Achievement Achieve and exceed retailer onboarding and sales targets for the assigned circle. Prepare and execute state-wise sales plans including store selection, target planning, rollout timelines, stock forecasting, and inventory management. Monitor and manage sales performance across onboarded stores. Partner Management & Retention Build and maintain strong relationships with retail partners/franchisees. Address partner concerns, grievances, and ensure high satisfaction and retention. Act as a communication bridge between management and partners. Market Research & Strategy Conduct market research to analyze trends, customer preferences, and competitor activities. Identify new market opportunities and recommend locations for store expansion. Analyze sales data to drive growth strategies. Qualifications & Skills: - Education: Graduate; Postgraduate or professional degree preferred. - Experience: Minimum 5 years in channel/franchisee development or retailer onboarding in Mobile Handsets, Consumer Electronics, Durables, or related sectors. Total 8+ years of experience preferred for senior profiles. - Mandatory Skills: Strong communication and negotiation skills Channel development and relationship building Sales planning and execution Data analysis and forecasting Leadership and team management Ability to work under deadlines and multitask

Training/Quality Analyst Gurugram 2 - 3 years INR 3.5 - 5.5 Lacs P.A. Work from Office Full Time

Job Title: Training/Quality Analyst Department Name: Training & Quality Experience required: 2-3 Years (BPO Training & Quality) Minimum Qualification: Graduate Location: Gurgaon Job Summary: We are looking for a dynamic Trainer & Quality Analyst to join our team. This position requires someone with excellent communication, people skills, and a strong eye for detail. The candidate will be responsible for training new and existing agents and performing call quality audits to ensure compliance with internal standards. Training Responsibilities: Conduct onboarding and process training for new hires. Deliver refresher sessions based on process updates, errors, and business needs. Follow the designed SOP, materials, manuals, and assessments. Monitor and evaluate agent effectiveness & approach Well aware about Quality tools & having good command on Analysis Quality Analyst Responsibilities: Monitor inbound and outbound calls for compliance and quality standards as per the designed targets. Provide structured feedback to agents & share the insights on performance and improvement areas. Share daily observations with the team and reporting manager. What we are looking for: 2-3 years of experience of Fintech/NBFC in Training and Quality roles. Knowledge in Video KYC norms. Strong communication and presentation skills to effectively convey information and feedback. Excellent analytical and observation skills to identify trends and areas for improvement. Ability to multitask effectively in a fast-paced environment. Proficiency in MS Office (Excel, PowerPoint) and various call monitoring tools. Solid understanding of key BPO metrics such as AHT, FCR, CSAT, QA Score, etc. Educational Qualification: Graduate in any discipline.

Agency Collection Manager Gurugram 3 - 7 years INR 13.0 - 16.0 Lacs P.A. Work from Office Full Time

Roles and Responsibilities : Manage a team responsible for recovering bad debts from customers through various channels, including legal action when necessary. Oversee the entire process of debt recovery, ensuring timely and effective execution. Develop strategies to improve collection efficiency, reduce delinquencies, and increase recoveries. Collaborate with internal stakeholders to resolve customer issues and negotiate settlements or repayment plans. Ensure compliance with regulatory requirements and maintain accurate records of all interactions with customers. Agency's hiring and empanelment Managing their invoices and payouts Audits of agencies to ensure the smooth process functioning Timely visits for agencies Job Requirements : Strong knowledge of debt recovery processes, laws, and regulations (BL). Proven track record in managing teams for successful debt collection outcomes. Excellent communication skills for negotiation and conflict resolution

Debt Collection Manager (Head) Gurugram 12 - 14 years INR 20.0 - 22.5 Lacs P.A. Work from Office Full Time

Key Responsibilities: Managing the Debt Collection Process: Leading the debt collection team. Monitoring all stages of customer interactionfrom initial reminders to final recovery. Working exclusively withpersonal (unsecured) loans. 2 . Developing and Implementing Improvement Strategies: Designing and implementing initiatives to improve collection efficiency. Tailoring strategies based on customer profiles and types of delinquency. 3. Monitoring and Analyzing KPIs: Regularly tracking key performance indicators such as: Recovery Rate Roll Rate Cost of Collection Other relevant operational metrics 4. Team Management: Setting and overseeing individual and team KPIs. Conducting regular team meetings, performance reviews, and daily activity coordination. 5. Communication Channels Development: Implementing and optimizing digital communication channels such as IVR, SMS, push notifications, and email. Improving outreach and engagement with customers. 6. Cross-Department Collaboration: Working closely with Quality Control, Analysts, BI teams, and IT. Contributing to script development, technology implementation, and process improvements. 7. Planning and Strategy: Developing and regularly updating a strategic roadmap for the collections department. Defining short-term and long-term goals and priorities. 8. Working with Analysts and IT: Assigning and managing tasks for BI and IT teams. Participating in the design and implementation of automation solutions. 9. Reporting and Communication with Management: Preparing performance reports and presenting them to senior management. Sharing insights and proposing process improvements. Requirements: Education: Bachelors degree in management, Business Administration, Economics, Math or a related field. Work Experience: 4–6 years in debt collection or customer-facing roles in banks, microfinance, or fintech companies. Technology Knowledge: Experience with collection platforms, CRM systems, and dialer technologies. Managerial Experience: Experience leading a team of 3 or more people. Team Management Skills: Solid understanding of employee motivation and team leadership. Language Skills: Proficiency in spoken and written English (1-2 level). Technical Skills: Proficiency in MS Excel and PowerPoint; (knowledge of SQL is an advantage).

Senior Executive Treasury haryana 2 - 6 years INR 0.00011 - 0.00011 Lacs P.A. On-site Full Time

As a Senior Executive Treasury at our organization, you will play a crucial role in engaging with existing and potential lenders and investors to raise debt funding. Your responsibilities will include leading discussions on fundraising, deal structuring, and finalizing terms of the fundraise. Additionally, you will be preparing proposals, CMAs, corporate presentations, and other necessary information required by banks, NBFCs, DFIs, and other financial intermediaries for fund raising under new/renewal/enhancement of limits. Your role will involve negotiating with lenders on commercial legal aspects and showcasing hands-on knowledge of legal documentation. Experience in dealing with various financial instruments such as term loans, NCDs, securitization (PTC/DA), commercial paper, WCDL, etc., will be highly beneficial. You will be responsible for the end-to-end execution of transactions, including pre and post-disbursement compliances. To excel in this position, you must have a minimum of 2 years of relevant experience. Education requirements include a CA (IPCC) or MBA (Finance) qualification. Industry experience in NBFC, Banking, or Fintech is preferred. The position offers a competitive CTC of 40K in-hand and is based in Gurugram. If you believe you are a suitable candidate for this role and possess the required qualifications and experience, please share your resume at gaurav.ruhil@bridgexcel.com with the subject line "Resume for Senior Treasury Executive." Alternatively, you can also submit your updated resume at 9810469109. Please note that only relevant candidates meeting the specified criteria should apply for this position.,

HR Recruiter (Bulk Hiring) gurugram 1 - 2 years INR 3.0 - 3.25 Lacs P.A. Work from Office Full Time

*Job Title: HR Recruiter Non-IT* Location: Sector 65, Gurugram Experience Required: 1+ Years (HR Consultancy) Industry: Recruitment / Staffing / HR Consultancy Employment Type: Full-Time Joining: Immediate Joiner Preferred *Job Summary:* We are looking for a driven and result-oriented HR Recruiter with prior experience in IT and Non-IT recruitment within an HR consultancy setup. The ideal candidate will have a solid understanding of the end-to-end recruitment process, the ability to source quality candidates, and experience working across diverse industry verticals. *Key Responsibilities:* * Manage the full recruitment life cycle for Non-IT roles. * Source, screen, and shortlist candidates through various platforms such as job portals, LinkedIn, and networking. * Conduct initial telephonic interviews to assess candidate suitability. * Coordinate and schedule interviews between candidates and clients. * Maintain and update the recruitment database and candidate pipeline. * Build strong relationships with clients to understand hiring needs and role requirements. * Meet recruitment targets within the stipulated timelines. * Keep up-to-date with industry trends and talent market movements. *Required Skills & Qualifications:* * Bachelors degree in any field (MBA in HR preferred). * Minimum 1 year of experience in HR consultancy recruitment for Non-IT roles. * Strong sourcing skills using portals like Naukri, Shine, LinkedIn, and Indeed. * Good communication and interpersonal skills. * Strong negotiation and relationship management skills.

Credit Bureau Manager gurugram 3 - 5 years INR 5.5 - 6.0 Lacs P.A. Work from Office Full Time

Job Summary: We are looking for a meticulous and proactive Credit Bureau Manager to oversee the accurate and timely reporting of personal loan data to all Credit Information Companies (CICs) . The role requires strong attention to detail, a thorough understanding of credit bureau processes, and the ability to resolve disputes efficiently. The ideal candidate will ensure compliance with regulatory guidelines, prevent escalations, and safeguard the companys credit reporting integrity. Key Responsibilities: CIC Reporting: Ensure timely, complete, and accurate submission of personal loan data(DISBs, repayments, closures, defaults, etc.) to all registered Credit Information Companies (e.g., CIBIL, Experian, CRIF High Mark, Equifax) in accordance with regulatory requirements. Data Accuracy: Validate data before submission to avoid errors that could impact customer credit scores or company compliance. Dispute Resolution: Manage and resolve all customer credit report disputes promptly by coordinating with internal teams, clients, and CICs. Client Communication: Contact customers directly when required to understand and resolve their concerns regarding credit reporting issues. Bureau Coordination: Act as the primary point of contact with all CICs for data reporting, clarifications, re-submissions, or escalations. Proactive Monitoring: Continuously monitor for data inconsistencies or repeat issues and take corrective actions proactively. Risk Mitigation: Identify and address any CIBIL or credit bureau disputes before they escalate to the RBI or other regulatory/governing bodies. Process Improvement: Collaborate with IT/Data teams to improve automation and reduce manual errors in bureau reporting processes. Regulatory Compliance: Ensure bureau reporting adheres to RBI norms, CIC regulations, and internal credit policy. MIS & Reporting: Maintain detailed logs, dashboards, and audit trails of all credit bureau activities and dispute resolutions for internal tracking and regulatory audits. Requirements: Experience: Minimum 3-5 years of experience in credit bureau reporting and dispute resolution within an NBFC, bank, or fintech company. Education: Graduate in Finance, Commerce, or a related field. MBA or certification in credit/risk management is a plus. Skills: Strong understanding of credit bureau formats, DPD reporting, and regulatory requirements. Experience with CIBIL, CRIF, Experian, and Equifax reporting portals. Excellent Excel skills and familiarity with credit data handling systems. Strong analytical, problem-solving, and communication skills. High level of accountability and attention to detail. Preferred Qualifications: Familiarity with AECB/CKYC/NPCI reporting processes. Exposure to dispute resolution via CIBIL Dispute Resolution Portal or equivalent. Experience in automating credit reporting workflows with IT teams.

Trainer - Collections & Customer Service gurugram 3 - 5 years INR 4.75 - 5.5 Lacs P.A. Work from Office Full Time

Key Responsibilities: Training Delivery (Collections): Conduct onboarding and refresher training sessions for collections agents, focusing on repayment processes, soft skills, compliance, and field handling techniques. Educate agents on product structure, charge bifurcation (interest, processing fee, penalties, etc.), and explain how to communicate this transparently to customers. Ensure all collection agents are DRA-certified and trained in line with RBI and NBFC recovery guidelines. Training Delivery (Customer Service): Train customer service executives on addressing customer queries throughout the loan lifecycle from application and disbursal to repayment and closure. Provide guidance on KYC verification, OTP issues, account mismatches, EMI reminders, and complaint resolution. Content Development & SOPs: Develop and continuously update training materials, scripts, FAQs, and knowledge bases aligned with product and regulatory changes. Assist in documenting and standardizing processes for customer support and collections. Performance Monitoring & Feedback: Collaborate with the Quality team to monitor the performance of collections and customer service staff through call audits, field feedback, and performance KPIs. Identify training gaps and conduct periodic refresher sessions to improve compliance and effectiveness. Compliance & Conduct: Ensure all training promotes ethical practices, legal compliance, and customer dignity in collections and support interactions. Reinforce customer-centric approaches in all training programs. Requirements: Certification: Must possess a valid DRA (Debt Recovery Agent) Certification as per RBI norms. Experience: Minimum 3-5 years of experience in training roles within NBFCs, banks, or fintechs, with a strong background in collections and customer service. Education: Graduate in any discipline. Preference for candidates with certifications in training, finance, or customer relationship management. Skills:Strong communication, presentation, and interpersonal skills. In-depth understanding of NBFC personal loan products and collection methodologies. Ability to analyze agent performance metrics and design targeted training. Proficiency in preparing training reports, decks, and documentation. Preferred Qualifications: Experience with digital training tools (LMS, virtual training platforms). Working knowledge of quality monitoring tools and CRM systems. Fluency in English, Hindi, and any additional regional language will be added advantage

Grievance Officer gurugram 3 - 6 years INR 6.0 - 7.0 Lacs P.A. Work from Office Full Time

Job Description Grievance Officer Role Summary: The Grievance Officer is responsible for overseeing customer grievance redressal processes in compliance with internal policies and regulatory guidelines. This role includes managing complaints received through various channels, including the RBIs Complaint Management System (CMS) portal, ensuring timely resolution, coordinating with internal teams, and maintaining records for audits and regulatory reporting. Key Responsibilities: 1. Grievance Redressal & Case Management Receive, log, investigate, and resolve customer complaints in a timely and professional manner. Handle complaints across channels – Email, Calls, Legal Letters. Act as the escalation point for unresolved or high-risk customer issues. Ensure complaints are addressed within defined TAT (Turn-Around-Time) and SLA (Service-Level Agreement). 2. RBI CMS Portal & Regulatory Platforms Manage end-to-end handling of complaints on the RBI Complaint Management System (CMS) portal. Draft timely and accurate responses to RBI and other regulators. Coordinate with business, legal, and compliance teams to gather data and resolve issues flagged on the CMS portal. Ensure adherence to RBI timelines and guidelines in each response. Track and analyze trends in regulatory complaints. 3. Documentation & Reporting Maintain updated records of complaints, resolutions, escalations, and regulatory replies in CRM. Prepare daily/weekly/monthly reports on complaint status, root cause analysis, and pending cases. 4. Policy & Compliance Ensure that grievance redressal is in line with RBI and company guidelines. Stay updated with regulatory changes and ensure alignment of internal processes. Conduct periodic reviews of grievance handling SOPs and recommend improvements. Ensure all responses are compliant, customer-centric, and documented. 5. Stakeholder Management Liaise with internal departments (collections, legal, customer support, etc.) for case resolution. Provide support to the legal team in regulatory and litigation-related matters. Coordinate with NBFC partners, LSPs, and other stakeholders for inter-company grievance cases. Skills & Qualifications: Graduate/Postgraduate in Law, Business Administration, or a related field. 3–6 years of experience in grievance handling, preferably in NBFCs or banks. Strong understanding of RBI/NBFC grievance redressal guidelines and compliance framework. Experience with the RBI CMS portal is mandatory. Excellent written and verbal communication skills. Ability to handle pressure and work with cross-functional teams

VKYC Executive gurugram 1 - 2 years INR 2.0 - 2.25 Lacs P.A. Work from Office Full Time

Job Title: VKYC Executive Location: Near MG Road Metro Station, Gurgaon Working Days: 6 Days a Week (Rotational Week Off) Job Description:- Company is seeking a detail-oriented and tech-savvy VKYC Executive to join our dynamic team. The ideal candidate will be responsible for conducting video-based customer verification and ensuring compliance with regulatory standards and company policies. Key Responsibilities: - Conduct VKYC (Video Know Your Customer) sessions with customers via secure video conferencing platforms to verify identity. - Review and validate identification documents such as Aadhaar, PAN, and others, ensuring accuracy and authenticity. - Utilize facial recognition tools and biometric verification methods to confirm customer identity. - Maintain accurate and complete records of VKYC sessions and related documentation. - Ensure adherence to data privacy laws, internal policies, and compliance standards. - Provide a seamless and professional customer experience throughout the VKYC process. Candidate Requirements: - Minimum 1 year of experience in VKYC or similar customer verification processes. - Good communication skills in English. - Basic technical proficiency in handling video conferencing tools and verification systems. - Knowledge of KYC guidelines and data protection regulations is preferred.

Customer support(chat process) gurugram 1 - 2 years INR 2.0 - 2.25 Lacs P.A. Work from Office Full Time

Job Title: Customer Support Executive Chat Process Location: Gurugram Experience Required: 1+ Years in Email & Chat Support Joining: Immediate Joiner Preferred Job Summary: We are seeking a proactive and customer-focused Customer Support Executive for our Chat & Email Process. The ideal candidate should have at least 1 year of experience in handling customer queries via chat and email, with strong communication skills and the ability to resolve issues efficiently. Key Responsibilities: - Handle customer queries via chat and email professionally and promptly. - Understand customer concerns and provide accurate, valid, and complete information. - Maintain customer satisfaction by providing timely resolutions to complaints and queries. - Coordinate with internal departments to ensure smooth resolution of issues. - Maintain records of customer interactions and update the database regularly. - Ensure adherence to quality, compliance, and process guidelines. Key Requirements: - Minimum 1+ year of experience in Email and Chat Support. - Excellent written and verbal communication skills in English. - Strong problem-solving skills and ability to handle pressure. - Familiarity with CRM tools and customer service software is a plus. - Good typing speed and attention to detail.

Chartered Accountant noida 12 - 15 years INR 15.0 - 18.0 Lacs P.A. Work from Office Full Time

Job Title: Chartered Accountant Experience: 12 + Year Location : Noida Industry experience: Both limited and listed company Job Summary: We are seeking an experienced Chartered Accountant with 15+ years of expertise, particularly in handling financial operations for listed companies . The ideal candidate will have strong proficiency in finalization of balance sheets, quarterly return filing, and regulatory compliance . This role requires strategic financial planning, meticulous attention to detail, and experience in corporate governance within a listed entity. Key Responsibilities: Oversee the finalization of balance sheets , ensuring compliance with applicable accounting standards. Handle quarterly return filing and ensure timely compliance with regulatory authorities. Manage financial statements, tax planning, and audits as per statutory requirements. Ensure adherence to SEBI, Stock Exchange, and Company Law regulations . Provide strategic financial insights and risk assessment reports to senior management. Coordinate with auditors, tax consultants, and regulatory authorities. Supervise and mentor the finance team to enhance efficiency and compliance. Required Qualifications & Skills: CA Qualification (Member of ICAI) with 12+ years of experience . Hands-on experience working with listed companies . Expertise in finalization of financial statements and regulatory reporting. Strong knowledge of quarterly return filings, SEBI regulations, and corporate governance . Proficiency in accounting software, ERP systems, and financial modeling . Excellent leadership, communication, and problem-solving skills. Preferred Experience: Prior experience in a CFO, Financial Controller, or Senior Finance Manager role. Exposure to Mergers & Acquisitions, IPO filings, and investor relations .

Team Leader Recruitment (Bulk Hiring) gurugram 1 - 3 years INR 4.5 - 5.5 Lacs P.A. Work from Office Full Time

Job Title: Team Leader Recruitment (Bulk Hiring) Location: Sector 65, Gurugram Experience Required: 2+ years Industry: Recruitment / Staffing / HR Consultancy Employment Type: Full-Time Job Summary: We are looking for a dynamic and result-oriented Team Leader Recruitment with a strong background in bulk hiring profiles. The ideal candidate must have prior experience working with a recruitment consultancy and should be capable of managing a team, handling multiple mandates, and ensuring timely closures. Key Responsibilities: - Lead and manage a team of recruiters and interns handling bulk hiring. - Strategize and execute end-to-end recruitment processes, ensuring quick turnaround times. - Source candidates using job portals, databases, professional networks, and referrals. - Screen, shortlist, and coordinate interviews with clients and hiring managers. - Work closely with internal teams and external clients to understand manpower needs. - Monitor daily performance of the recruitment team and provide training/support as required. - Maintain recruitment trackers and prepare reports for management review. - Ensure compliance with client requirements and internal hiring policies. Key Skills Required: - Mandatory experience in working with a recruitment consultancy - Proven expertise in bulk hiring (for eg. Customer support, collection agent, Telesales executive, technical support, VKYC agent etc) - Strong sourcing, screening, and negotiation skills - Excellent team management and leadership capabilities - Familiarity with ATS, Excel reporting, and hiring dashboards - Strong communication and client coordination skills - Ability to manage high-pressure hiring deadlines Preferred Qualifications: - Graduate or Postgraduate in HR / Business Management - 2+ years of total recruitment experience with at least 1 year in a team handling role

IT Security Operations Specialist gurugram 7 - 8 years INR 14.0 - 16.0 Lacs P.A. Work from Office Full Time

About the Role: We are seeking a proactive and detail-oriented Security Operations Specialist to join our CISO team in a Non-Banking Financial Company (NBFC). This position is key to maintaining the security posture of the organization by managing, monitoring, and responding to security events in critical systems such as DLP, SIEM, Microsoft Entra, Intune, and other security platforms. Given the regulatory environment under the Reserve Bank of India (RBI), this role also requires a strong understanding of RBI's cybersecurity requirements for NBFCs. While the role involves routine tasks, the ideal candidate will have the ability to make informed decisions, solve complex security challenges, and take initiative in driving improvements to our security operations. You will be expected to work closely with other teams to ensure timely and effective responses according to established Standard Operating Procedures (SOPs), in compliance with RBI guidelines. This is not just a position focused on routine tasks but a chance for career growth with the potential to develop into a leadership role within the NBFC sector. Key Responsibilities: Monitor and respond to security events from various systems, including DLP, SIEM, Microsoft Entra, Intune, and other security platforms, in line with RBI's cybersecurity framework, internal policies and SOPs. Ensure compliance with RBIs cybersecurity and information security guidelines for NBFCs, including the implementation of security measures and controls as per RBIs mandates. Analyze audit events, logs, and reports to detect potential security risks and ensure compliance with applicable RBI regulations. Collaborate with other departments to strengthen security protocols and procedures in accordance with RBI's expectations for NBFCs. Ensure timely and appropriate responses to security incidents, following established SOPs, while adhering to regulatory requirements. Participate in the preparation of compliance reports and audits to meet RBIs regulatory standards. Stay updated on emerging security threats, trends, and RBIs evolving cybersecurity guidelines for NBFCs. Actively contribute to the continuous improvement of security measures, ensuring they align with both internal policies and RBI guidelines. Prepare and present security incident reports to senior management, focusing on compliance with RBI standards. Provide recommendations for security enhancements and implement them effectively, ensuring they meet RBIs risk management expectations. Maintain a high level of security awareness across the organization, with a particular focus on compliance with RBIs cybersecurity mandates. Develop and manage security drills and simulations to assess incident response effectiveness, ensuring alignment with RBI requirements. Qualifications: Proven experience in a security operations role, with a strong understanding of DLP, SIEM, Microsoft Entra, Intune, and other security systems. Knowledge and experience with the Reserve Bank of Indias (RBI) cybersecurity guidelines for NBFCs, including the Risk-Based Cybersecurity Framework and other relevant RBI regulations. Strong analytical and decision-making skills, with the ability to address security incidents while ensuring compliance with regulatory requirements. Solid understanding of cybersecurity best practices, risk management, and compliance standards specific to the NBFC sector. Excellent communication skills and the ability to collaborate effectively with cross-functional teams. Ability to work under pressure and prioritize tasks while maintaining regulatory compliance. Familiarity with industry standards such as ISO/IEC 27001, and the ability to apply them in the context of RBI requirements for NBFCs. Experience with incident response, troubleshooting, and compliance-focused security reporting. A mindset geared towards continuous learning, especially regarding regulatory compliance, and career growth in cybersecurity within the NBFC space.

HR Manager gurugram 6 - 8 years INR 7.5 - 9.5 Lacs P.A. Work from Office Full Time

About the Role: We are seeking an experienced and dynamic HR Manager to lead and manage end-to-end HR operations. The ideal candidate will have hands-on experience in HR processes, policy implementation, payroll, and administration, along with a strong ability to build HR systems and practices from the ground up. Key Responsibilities: - Manage complete HR operations, including onboarding, induction, and lifecycle management. - Implement and manage HRMS tools to streamline HR processes. - Handle statutory compliance including PF registration, ESI, and other employee benefits. - Prepare and manage salary breakups, payroll sheets, and related reports. - Draft, update, and implement HR policies and procedures in alignment with organizational goals. - Support the management with administrative tasks and office operations, especially during the initial months. - Act as a point of contact for employee queries, grievances, and HR-related issues. - Ensure smooth employee engagement and foster a positive workplace culture. - Coordinate with management for manpower planning and recruitment as required. Requirements: - Minimum 6+ years of relevant experience in HR operations. - Strong knowledge of HRMS tools, PF/ESI registration, payroll management, and compliance. - Proven experience in HR policy creation and implementation. - Ability to manage day-to-day admin functions effectively. - Excellent communication and interpersonal skills. - Strong problem-solving, decision-making, and stakeholder management skills. - Male preferred. Education: - Graduate in any discipline (mandatory). - Postgraduate/MBA in HR preferred