2133 Complaint Handling Jobs - Page 47

We are seeking a skilled and customer-focused Service Engineer to join our team. The ideal candidate will be responsible for demonstrating, installing, maintaining, and troubleshooting industrial power tools, ensuring their optimal performance and maximizing customer satisfaction. This role requires strong technical expertise , excellent communication skills, and a willingness to travel to client sites as needed. Key Responsibilities: 1. Installation and Commissioning Install and configure power tools at customer sites. Conduct testing and ensure proper system functionality. Train users on system operation and basic maintenance. 2. Maintenance and Repairs Perform scheduled preventive mainten...

Customer Relationship Management: Managing all customer interactions, including inquiries, feedback, and complaints, to ensure a positive experience after the initial purchase. CRM System Management: Utilizing and optimizing CRM software to track customer interactions, manage data, and personalize communication. Customer Retention: Developing and implementing strategies to retain existing customers, such as loyalty programs and personalized offers. Issue Resolution: Addressing customer issues and complaints promptly and effectively, often acting as a point of escalation for complex problems. Cross-selling and Upselling: Identifying opportunities to offer additional products or services to ex...

As a Sales Girl at our electronic retail showroom in Kochi, you will play a crucial role in providing exceptional customer service and driving sales. Your main responsibilities will include warmly greeting customers, understanding their electronic product requirements, explaining product features clearly, and assisting them in making informed purchase decisions. Additionally, you will be expected to demonstrate various products, achieve monthly and daily sales targets, and ensure the display area is clean and organized. To be successful in this role, you should possess good communication skills in Malayalam, Hindi, and English, along with a presentable and customer-friendly attitude. Prior e...

As a Customer Relations Specialist, your primary responsibility will be to analyze customer queries, requests, and complaints in order to provide timely and appropriate solutions. You will be required to identify the root causes of complaints and implement long-term fixes to ensure customer satisfaction. It is essential to maintain 100% compliance with company policies and industry regulations while also adhering to service level assurance (SLA) guidelines for customer complaint resolution. In this role, you will be expected to process refunds efficiently and in accordance with guidelines, as well as ensure high-quality interactions with customers through various channels such as calls, emai...

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query relat...

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments. The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Key Responsibilities Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query relat...

Mark Anthony - M&A Ventures is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objec...

Read the jd properly and then do share the cv to our wats app team. share the cv to HR Rahul on 7503444444 Position: L3 Escalation Specialist Customer Service Location: Noida, Sector 63 Preferred candidate profile Grade: V7 and Above: Immediate joiners preferred We are seeking a highly skilled and analytical L3 Escalation Specialist to handle high-priority customer issues and ensure swift and satisfactory resolution. The ideal candidate will have a background in customer service (preferably e-commerce) with proven expertise in managing complex escalations independently and professionally. Key Responsibilities Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the ...

PositionSummary: This positionshall be responsible for the Efficient Operations & Management of theSubmarine Cable System and its Equipment & Network and its interfaces withinterconnecting transmission facilities. Candidate should be ready to work in 24x7shift. The scope of work includes traffic monitoring and fault analysis and itsrectification, complaint handling & its resolution, Planned and unplannedactivities management and timely & regular updates to concern teams. Activecoordination with internal customers, consortium parties, cable landingstations, vendors and consortium to resolve system related problems. Circuitprovisioning, activation, De-activation, and testing in coordination wi...

Monk Travel Tech Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or object...

Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain accurate records of customer interactions and transactions using CRM tools Identify and escalate priority issues to the appropriate teams when needed Provide product/service information to customers and guide them on how to use it Ensure customer satisfaction and deliver a consistent support experience Collaborate with internal teams to improve customer experience and process efficiency Meet performance metrics such as response time, resolution time, and CSAT scores

Role & responsibilities 7+ years of previous management experience 3-5 years of previous experience in a technical role Experienced leading a team focused on high volume technical customer support and handling technical escalations from the customer support team. Has a depth of understanding of HR processes, standards and technology. Reporting and query skills- Organizing and analyzing data sets and presenting findings as appropriate Experience with creating SOPs and other process documentation Strong Microsoft office skills intermediate excel user Strong Communication, both collaborating with the internal team and with internal and external customers Positive attitude and solution-focused a...

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

Preference :- B.E. Electronics with 3-4 Yrsexperience with DWDM Submarine NOC or Transmission NOC. Position Summary: Customer Service Executive shall be responsible for theEfficient Operations & Management of the Submarine Cable System and itsEquipment & Network and its interfaces with interconnecting transmissionfacilities (DWDM). He is mainly responsible for 24x7 Operation &Maintenance of TGN Subsea Cable (DWDM) & associated network elements andNMS. He will be responsible for traffic monitoring and fault analysis and itsrectification, complaint handling &its resolution, Planned and unplannedactivities management and timely updates to concern teams. Active coordinationwith internal customer...

As a part of this role, you will be responsible for leading a team, handling complaints, and organizing various promotional activities such as Mason meet, Contractor meet, Consumer meet, Counter meet, and Technocrats meet. You will also be required to provide technical services at the site, including slab supervision, compressive strength tests, slump tests, and silt tests. Additionally, you will be responsible for generating demand through influencers and managing a loyalty scheme for masons and contractors.,

As a Quality Management professional, you will be responsible for developing and implementing a comprehensive Quality Management System (QMS) for the ingot production process. This involves aligning the system with industry standards and best practices, as well as establishing quality control procedures, guidelines, and protocols for all stages of ingot manufacturing. Leading the quality control team, you will oversee inspections and tests on raw materials, in-process products, and finished ingots. Your role will also involve ensuring compliance with quality specifications and customer requirements through the implementation of inspection processes. Regular audits and evaluations will be con...

Roles and Responsibilities Ensure compliance with RBI guidelines and internal processes for effective query resolution. Escalate complex issues to senior team members or principal nodal desk when necessary. Manage complaints received through various channels (inbound calls, emails, web chats) and resolve them efficiently. Handle queries related to credit cards, ensuring timely resolution and excellent customer service.

GOVARDHAN GROUP is looking for Sales Executives and Interns to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or obje...

OFFTO TRAVELLERS is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Colla...

OFFTO TRAVELLERS is looking for Sales Executive III to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections C...

AVTAAR ELECTRIC HUB PRIVATE LIMITED is looking for Sales Girl to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or ob...

Unimakler is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate ...

BigSun Technologies Pvt Ltd is looking for Inside Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints o...

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with inte...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...