2133 Complaint Handling Jobs - Page 50

Provide support to our Customer Service Team by leading coaching sessions, performing live monitoring and mentorship Answer team members' questions, troubleshoot and support our team members in facilitating communication assistance Ensure team reports are pulled and reviewed daily Assist in working to increase productivity and efficiency where applicable Dedication to colleague support by maintaining composure and positive demeanor during difficult conversations Support the organization to an evolving workforce with frequent changes Ability to prioritize work to remain on task and address escalations in real time Strong written and verbal communication skills with the ability to follow polic...

Responsibilities: * Handle customer complaints professionally * Provide sales support when needed * Maintain high standards of service excellence * Manage customer queries via phone/email * Collaborate with team on sales strategies Office cab/shuttle Travel allowance

As a Supervisor in our establishment, you will be responsible for the supervision and management of staff, ensuring the proper execution of cleaning procedures. Your duties will include training new employees on cleaning techniques, safety protocols, and hotel standards. Monitoring staff performance, providing feedback, and addressing any issues or concerns that may arise will also be a crucial part of your role. Managing staff shifts, including covering absences and adjusting staffing levels as necessary, will be essential to ensure smooth operations. You will be required to inspect guest rooms and common areas regularly to maintain cleanliness standards. Developing and implementing cleanin...

As a Store Manager, you will be responsible for overseeing the daily store operations to ensure smooth functioning. Your key goal will be to achieve sales targets and KPIs as set by management. You will lead, motivate, and manage store staff, including scheduling and conducting performance evaluations. Your focus will be on ensuring high levels of customer satisfaction through excellent service. It will also be your responsibility to maintain visual merchandising and store presentation standards in accordance with brand guidelines. You will manage inventory, stock replenishment, and control shrinkage effectively. Handling customer complaints and resolving issues promptly will be part of your...

Kulthiaa Jewel is looking for SALES EXECUTIVE to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collabo...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

Peetel Solutions Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or object...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

Role & responsibilities - Adhere to cash counter timings - Cash & Cheque Collections policy premium, Reporting, Lodgments and reconciliation, Bounced Cheque management - Petty Cash Management - Support Distribution channels in policy issuance - Service walk-in customer and attend to their service requirements - Service to Sales Generate NB opportunity from walk-in customers and assigned outcall campaigns - Customer retention Preferred candidate profile Must have relevant experience in same Life insurance branch operation role, min 2 years.

Role & Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions Resolve customer queries, recommending solutions and guiding product users through features and functionalities Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are r...

Designation : Student Support Associate Grade : G1 No. of Positions : 10 Location : Marol, Mumbai Workdays : 6 days (1 rotational week off) Shift Timings : 9-hours shift between 10:00 AM to 12:00 AM (quarterly rotational) Budget : 3.5 LPA - 4.5 LPA About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consistent communication, and a high level of satisfaction throughout the learner journey. Key Responsibilities Handle incoming learner queries via Freshdesk (tickets) and live chat platform...

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to theannual/monthly targets established for the area and branches under his/her responsibility toprovide guidance and solutions to his/her team as required Supports Loan Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Efficient staffing by timely recruitment & training Supports Relationship Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Should be ready to travel extensively across the cluster of control for business requirementsCustomer (Both Internal ...

Job Title: Accountant Department: Finance & Accounts Operations Location: Jakkur Layout, Bengaluru Experience: 25 years Job Purpose: To ensure accurate financial and sales transactions, timely invoicing, efficient inventory and logistics coordination, and robust customer and dealer support. This role bridges accounting with operations, sales support, and customer service. Key Responsibilities: 1. Invoicing & Sales Handling • Generate and process customer invoices accurately and in a timely manner. • Coordinate with sales and dispatch teams to validate invoice data. • Maintain sales records and ensure proper documentation for audits. 2. Sales Order & Order Punching • Punch customer orders int...

Role & responsibilities . To create awareness of Building Products through Presentations while meeting with customers . To coordinate with Architects to generate Business from Sites . To onboard new Architects by pitching our Products . To conduct Samples & Demos of Products . To Handle complaints . Candidate should have Minimum qualification of - B.tech/B.E.- Civil . Candidate have Good Experience of Construction chemicals and have worked with Architects Candidate should worked in contsruction chemical industry.

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Tile Adhesive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close d...

candidate for CS positions. Should be a graduate with knowledge of MS Excel and Word and other PC application. Should be able to communicate well in English. Preferably with 1 or 2 years of experience.

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation

The Service Head will be responsible for leading and managing the after-sales service operations across all regions. This includes overseeing installation, maintenance, AMC (Annual Maintenance Contract) performance, technical support, team management, and client satisfaction for all deployed e-surveillance systems. Key Responsibilities Lead and manage the national or regional service operations for e-surveillance projects. Ensure timely installation, commissioning, and servicing of surveillance equipment (CCTV, DVR/NVR, alarm panels, etc.). Monitor SLA compliance and drive operational excellence in preventive and corrective maintenance. Coordinate with technical teams, vendors, and field eng...

Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience Customer support. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 23000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset If interested send me your resume through WhatsApp - 7619331123

Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feas...

Summary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Bareily . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (...

Summary of Position: Alcon is looking to hire a Associate Phaco Development Specialist at Noida . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Ima...

Rekruiters Resource Managment LLP is looking for Job openings for Inside Sales Executive in Bangalore to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate...