Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling complaints & Vendor support helpline To acknowledge and resolve customer & vendor issues Analyzing the process & giving the outcome for streamlining the process if required. Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field. Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills Willing to work at Rotational shifts Knowledge in MS Office (Excel, Word, PPT, etc.,) Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Weekend availability Work Location: In person
Red Taxi is gearing up to launch its brand-new Bike Taxi service. We are looking for a dynamic and committed Vendor Operations Executive to support and scale this new initiative. Key Responsibilities: Provide back end support for bike taxi operations, ensuring smooth coordination between stakeholders. Handle driver support through outbound calls, addressing queries and resolving operational issues. Monitor and control trip cancellations, taking necessary actions to minimize disruptions. Ensure fruitful operations with a strong focus on customer satisfaction. Track and confirm that bike taxis reach customer locations within specified timelines. Maintain daily oversight of trip volumes, day-wise commitments, and other key performance metrics. Job Specifications: Any Degree Strong verbal communication skills. 2+ years of experience in operations or back end support, preferably in a similar industry. Proven ability to work in dynamic, target-driven environments. Demonstrated flexibility and initiative in achieving daily operational goals. Willing to work at rotational shifts. Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Night shift Rotational shift Weekend availability Work Location: In person
Red Taxi is gearing up to launch its brand-new Bike Taxi service. We are looking for a dynamic and committed Vendor Operations Executive to support and scale this new initiative. Key Responsibilities: Provide back end support for bike taxi operations, ensuring smooth coordination between stakeholders. Handle driver support through outbound calls, addressing queries and resolving operational issues. Monitor and control trip cancellations, taking necessary actions to minimize disruptions. Ensure fruitful operations with a strong focus on customer satisfaction. Track and confirm that bike taxis reach customer locations within specified timelines. Maintain daily oversight of trip volumes, day-wise commitments, and other key performance metrics. Job Specifications: Any Degree Strong verbal communication skills. 2+ years of experience in operations or back end support, preferably in a similar industry. Proven ability to work in dynamic, target-driven environments. Demonstrated flexibility and initiative in achieving daily operational goals. Willing to work at rotational shifts. Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Night shift Rotational shift Weekend availability Work Location: In person
· Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms. · Inspect with chauffeurs whether they are following our listed norms each day. · Inspect whether the cab has painting and stickers as mandatory required. · Helps in identifying and implementing efficient processes and methods for improving inspection operations. · Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis. · Understanding and striving to meet or exceed Vendor Management metrics while providing excellent, consistent Vendor support, Vendor Retention. · Resolving vendor disputes or issues quickly and efficiently improves our standards. · Analyzing competitor performance and market study. Highlighting the hierarchy wherever necessary. · Should plan and visit required number of vendors on a daily basis. · Reporting on a daily basis and updating of daily reports accordingly. Qualifications and Requirements · A bachelor’s degree. · 3-6 years relevant experience in sales, collections, quality, & Inspections related activities. · Good Communication and negotiation skills. · Willing to work at night shift (from 03.45PM to 11.45PM) · Willing to travel extensively around Coimbatore city. · Should possess a valid driving license and two-wheeler. · Convenience and petrol fees will be provided apart from CTC. · Incentives will be given for achieving the targeted number of inspections. · Good problem solver and creative thinker. Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Evening shift Night shift Rotational shift Work Location: In person
The upcoming launch of Red Taxis Bike Taxi service in Tiruppur! As part of this expansion, we are looking for a incharge who can take full ownership of operations, growth and expand the bike taxi business in the Tiruppur region. Key Responsibilities: Lead Generation: Drive efforts to identify, recruit, and onboard drivers for the Bike Taxi platform. Strategy Planning: Develop and implement local strategies to grow the bike taxi business in Tiruppur. Market Study & Analysis: Conduct onground research to understand local demand, competitor activity, pricing, and customer behavior. Driver Support: Handle walk-ins and provide on-call support to ensure a smooth driver onboarding and engagement process. Business Analysis: Regularly review performance reports and identify actionable insights to improve operational efficiency and revenue. Target Achievement: Ensure monthly targets and revenue goals are met through proactive planning and execution. Marketing Planning: Coordinate local marketing campaigns, promotions, and branding activities to boost visibility. Customer Acquisition: Implement customer-focused strategies to attract new users and build a loyal rider base. Qualifications and Requirements: Any Degree. 3-6 years of experience in operations, sales, or management, preferably in the mobility or logistics sector. Strong leadership and people management skills. Excellent communication and problem solving abilities. Must be target-driven, self-motivated and adaptable to changing priorities. Deep knowledge of the Tiruppur market is a strong plus. Familiarity with bike taxi or on-demand mobility services is preferred. looking for candidates who are based in Tiruppur. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Work Location: In person
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendor, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up vendor and drivers monthly payment and GST Tie-ups with corporate companies/showrooms Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience. Approach potential Vendors to establish relationships, explain them about the companys norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments Coordinate and support to the call centre team whenever need. Providing Training to the vendors and chauffers Qualifications and Requirements A bachelors degree/ masters. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and Expertise In Excel. Proficient in written, oral English and Tamil communication skills. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendor, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up vendor and drivers monthly payment and GST Tie-ups with corporate companies/showrooms Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience. Approach potential Vendors to establish relationships, explain them about the companys norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments Coordinate and support to the call centre team whenever need. Providing Training to the vendors and chauffers Qualifications and Requirements A bachelors degree/ masters. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and Expertise In Excel. Proficient in written, oral English and Tamil communication skills. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person
Duties and Responsibilities Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms. Helps in identifying and implementing efficient processes and methods for improving inspection operations. Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis. Understanding and striving to meet or exceed Vendor Management metrics while proving excellent consistent Vendor support, Vendor Retention. Resolving vendor disputes or issues quickly and efficiently improve our standards. Analysing Competitor performance and market study. Highlighting the hierarchy wherever necessary. Should plan and visit required number of vendors on a daily basis Reporting on a daily basis and updating of daily reports accordingly Qualifications and Requirements A bachelors degree/any graduate 0-3 year relevant experience in sales, collections, quality, & Inspections related activities Willing to work at night shift Good negotiation skills Good problem solver and creative thinker Excellent planning, organizing and time management skills Should possess a valid driving license and two-wheeler. Convenience and petrol fees will be provided apart from CTC. Incentives will be given for achieving targeted number of inspections Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendor, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up vendor and drivers monthly payment and GST Tie-ups with corporate companies/showrooms Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience. Approach potential Vendors to establish relationships, explain them about the companys norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments Coordinate and support to the call centre team whenever need. Providing Training to the vendors and chauffers Qualifications and Requirements A bachelors degree/ masters. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and Expertise In Excel. Proficient in written, oral English and Tamil communication skills. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person
Duties and Responsibilities Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms. Helps in identifying and implementing efficient processes and methods for improving inspection operations. Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis. Understanding and striving to meet or exceed Vendor Management metrics while proving excellent consistent Vendor support, Vendor Retention. Resolving vendor disputes or issues quickly and efficiently improve our standards. Analysing Competitor performance and market study. Highlighting the hierarchy wherever necessary. Should plan and visit required number of vendors on a daily basis Reporting on a daily basis and updating of daily reports accordingly Qualifications and Requirements A bachelors degree/any graduate 0-3 year relevant experience in sales, collections, quality, & Inspections related activities Willing to work at night shift Good negotiation skills Good problem solver and creative thinker Excellent planning, organizing and time management skills Should possess a valid driving license and two-wheeler. Convenience and petrol fees will be provided apart from CTC. Incentives will be given for achieving targeted number of inspections Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift
Duties and Responsibilities Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms. Helps in identifying and implementing efficient processes and methods for improving inspection operations. Utilizing TMS, databases and tools appropriately. Proficient in Data management and Management information Systems. Prepares report and data analysis. Understanding and striving to meet or exceed Vendor Management metrics while proving excellent consistent Vendor support, Vendor Retention. Resolving vendor disputes or issues quickly and efficiently improve our standards. Analysing Competitor performance and market study. Highlighting the hierarchy wherever necessary. Should plan and visit required number of vendors on a daily basis Reporting on a daily basis and updating of daily reports accordingly Qualifications and Requirements A bachelors degree/any graduate 2-4 year relevant experience in sales, collections, quality, & Inspections related activities Good negotiation skills. Willing to travel extensively in all cities of ROC. Good problem solver and creative thinker Excellent planning, organizing and time management skills Should possess a valid driving license and two-wheeler. Convenience and petrol fees will be provided apart from CTC. Incentives will be given for achieving targeted number of inspections Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Work Location: In person
Job description Bookkeeping and Record Maintenance Maintain accurate and up to-date accounting records. Prepare, verify and process invoices and receipts. Ensure that all financial transactions are recorded properly Process payments, receipts, and reconciliations. Ensure timely payment to vendors and collections from clients. Follow up on outstanding invoices and resolve any discrepancies. Reconcile bank statements with company accounts and resolve discrepancies. Assist in the filings and compliance documents Handling Petty Cash Maintain proper documentation for audits and financial records. Basic Knowledge in GST & TDS Adhere to the company's financial policies and procedures Job Specification 02 to 04 years of work experience in accounts and finance B. Com / B. Com CA / M.com /or Similar Qualifications Good working knowledge in MS Office and Tally. Good Written / Oral Communication in English Good at problem Solving. Ability to analyze large volume of data in MS Excel Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
· Handling and maintain yard operations. · Maintaining yard Vehicles. · Handling Drivers. · Knowledge about Vehicles, Land and vehicle Maintenance. · Carryout the inspection of Vehicles. · Reporting on a daily basis and updating of daily reports accordingly. · Collecting payments and handling petty cash. · Submit the Billing invoices and cash to the Finance Department. Qualifications and Requirements · Bachelor's degree and Diploma in Mechanical & Automobile or a related field · 1-3 year relevant experience in Automobile workshops, auto mechanics and technicians & Inspections related activities · Good negotiation skills · Good problem solver and creative thinker · Excellent planning, organizing and time management skills Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Work Location: In person
As a Customer Relations Specialist, your primary responsibility will be to analyze customer queries, requests, and complaints in order to provide timely and appropriate solutions. You will be required to identify the root causes of complaints and implement long-term fixes to ensure customer satisfaction. It is essential to maintain 100% compliance with company policies and industry regulations while also adhering to service level assurance (SLA) guidelines for customer complaint resolution. In this role, you will be expected to process refunds efficiently and in accordance with guidelines, as well as ensure high-quality interactions with customers through various channels such as calls, emails, and chats. Collaboration with other departments to address customer concerns effectively is a key aspect of the position. Meeting daily targets for complaint resolution and driving customer satisfaction through the development of strategies to reduce complaints and enhance processes are also crucial responsibilities. To be successful in this role, you should have at least 2 years of experience in customer relations, voice process, or complaint handling. Strong problem-solving, communication, and negotiation skills are essential, along with the ability to multi-task and work effectively under pressure. Flexibility to work in rotational shifts is required, and experience with CRM tools and customer service operations is preferred. A Bachelor's degree in any field is also necessary for this position. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule will involve rotational shifts with weekend availability, and the work location is in person.,
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendors, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up with vendors and drivers on monthly payments and GST. Tie-ups with corporate companies/showrooms. Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience. Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments. Coordinate and support to the call centre team whenever needed. Providing training to the vendors and chauffeurs. Qualifications and Requirements A bachelor's degree/master's. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and expertise in MS Office. Proficient in both written and oral communication in English and Tamil. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendors, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up with vendors and drivers on monthly payments and GST. Tie-ups with corporate companies/showrooms. Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience. Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments. Coordinate and support to the call centre team whenever needed. Providing training to the vendors and chauffeurs. Qualifications and Requirements A bachelor's degree/master's. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and expertise in MS Office. Proficient in both written and oral communication in English and Tamil. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Type: Full-time Pay: From ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
To create, lead and manage the newly created cabs & attachment operations. Resolving problems of vendors, drivers and customers. Ensure the smooth day-to-day operations of the department. Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal departments. Lead generation, marketing and business development. Handling and following up with vendors and drivers on monthly payments and GST. Tie-ups with corporate companies/showrooms. Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and a great customer experience. Approach potential vendors to establish relationships and explain to them about the company norms and earnings from attachment. Oversee and complete key tasks and develop project plans to meet corresponding deadlines. Should be meeting your vendor On-boarding targets and KPIs. Monitoring retention and turnover rates of new attachments. Coordinate and support to the call centre team whenever needed. Providing training to the vendors and chauffeurs. Qualifications and Requirements A bachelor's degree/master's. 5 to 10 years of any relevant experience in Sales, Admin & Vendor Management. Good negotiation skills and expertise in MS Office. Proficient in both written and oral communication in English and Tamil. Good problem solver and creative thinker. Excellent planning, organizing and time management skills. Job Type: Full-time Pay: From ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling complaints & Vendor support helpline To acknowledge and resolve customer & vendor issues Analyzing the process & giving the outcome for streamlining the process if required. Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field. Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills Willing to work at Rotational shifts Knowledge in MS Office (Excel, Word, PPT, etc.,) Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Weekend availability Work Location: In person
Job description: Responsible for monitoring and improving the integrity and efficiency of attached vehicles with respect to our norms. Inspect with chauffeurs whether they are following our listed norms each day. Inspect whether the cab has painting and stickers as mandatory required. Helps in identifying and implementing efficient processes and methods for improving inspection operations. Utilizing TMS, databases and tools appropriately. Proficient in data management and Management information systems. Prepares reports and data analysis. Understanding and striving to meet or exceed vendor management metrics while providing excellent, consistent Vendor support, Vendor Retention. Resolving vendor disputes or issues quickly and efficiently improves our standards. Analysing competitor performance and market study. Highlighting the hierarchy wherever necessary. Should plan and visit required number of vendors on a daily basis. Reporting on a daily basis and updating of daily reports accordingly. Qualifications and Requirements: A bachelor’s degree. 3-6 years relevant experience in sales, collections, quality & Inspections related activities. Good Communication and negotiation skills. Willing to work at night shift (from 03.45PM to 11.45PM) Willing to travel extensively around Coimbatore city. Should possess a valid driving license and two-wheeler. Convenience and petrol fees will be provided apart from CTC. Incentives will be given for achieving the targeted number of inspections. Good problem solver and creative thinking. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling complaints & Vendor support helpline To acknowledge and resolve customer & vendor issues Analyzing the process & giving the outcome for streamlining the process if required. Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field. Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills Willing to work at Rotational shifts Knowledge in MS Office (Excel, Word, PPT, etc.,) Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person