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1 Job openings at Spectrum Resort, Spa & Convention
GSA IN HOUSEKEEPING

udaipur, rajasthan

1 - 5 years

INR Not disclosed

On-site

Full Time

As a Guest Services Agent (GSA) working in the Hotel, Motel, and Resort Desk Clerks career category, you will be responsible for various tasks to ensure the smooth operation of guest services. Your primary focus will be on maintaining financial accountability, operational efficiency, and personnel management within the establishment. In terms of financial responsibilities, you will be required to conduct regular inventories of linen, amenities, and minibar supplies under the guidance of team leaders. It is essential to minimize wastage and spoilage of supplies and amenities while utilizing all equipment correctly to prevent any damage. Operationally, you will need to execute assigned duties according to operational standards. It is crucial to effectively communicate guest preferences and complaints to Team Leaders, ensuring they are duly recorded. Additionally, strict adherence to safety and security measures is imperative for the well-being of guests and staff. Regarding personnel management, you must adhere to all organizational policies and procedures. Attendance at all scheduled training sessions is mandatory to enhance your skills and knowledge. Compliance with organizational grooming standards is essential to maintain a professional appearance. Furthermore, you are expected to address any associate complaints or issues promptly and effectively. By fulfilling these responsibilities diligently, you will contribute to the overall guest satisfaction and operational efficiency of the establishment. Your role as a Guest Services Agent plays a vital part in ensuring a positive experience for all guests and maintaining the high standards set by the organization.,

cta

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