Job role. To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Kuruba safari Lodge Job Description Insures guest satisfaction by cleaning guest rooms daily according to operational policies and standards. Removes soiled bed and bath linens and replaces with clean linens as required Removes accumulated trash and debris from room as required Cleans bathroom, Dusts all surfaces, Vacuums room as required Replenishes promotional materials, literature and room amenities Reports maintenance requests and replacement orders Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling Leaves all customer belongings in stay over rooms unless they have been discarded in the trash Maximizes job efficiency and neat, orderly appearance by maintaining supply kit and cleaning kit Stocks supply cart correctly Replaces cleaner bag daily Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it Checks stock daily Notifies Housekeeping Manager immediately if any stock shortages exist Pulls any damaged Ensures safety and maximum security Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department at the specified time Adheres to resort policies and procedures Attends work on time as scheduled Follows resort grooming and dress standards Minimizes safety hazards by following all safety rules and procedures Abilities & skills: Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts. Show more Show less

Job Role. To provide prompt, effective communication support for customers and Resort staff by operating systems of Evolve Back Resorts. Job Description Guest Orientation. To deliver a level of personalized service that exceeds not only the expectation of the guest but will add a point of difference from the service provided anywhere else within the resort. Personalized Service. EH provides a very personal, detailed, seamless service to guests. EH will take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The attention to detail required and the ability to anticipate the needs of guests needs demand that the EH is a consummate resort professional with impeccable standards. Process Adherence. Ensures all initiatives and processes are within the company’s Responsible tourism framework. Documentation. Maintain & manage the documents as per SOPs. Engaging in day-to-day operation of the whole facility. Product Knowledge. Should have thorough knowledge of Resort & Operations. Show more Show less

Assist the Project Engineer in execution of work Maintain daily labor report log Assisting site Engineer in quantifying the works. Preparing wages statement and getting it approved by Project Engineer. Making sure that the workmanship is as per the standards Checking and conducting site test of materials delivered to site Show more Show less

Job Description Planning Conducting itinerary. Meet guest on arrival and make introductions. Make guest itinerary. Guest Orientation. Lead guest, advise guest on local interest points, prepare and present tour commentaries. (ii) Eyes and ears of the guest on the field, Share knowledge of local flora & monuments. (iii) Research and share general information/ stories on Local Indigenous cultures. Coordination. Keep in touch with transport department. Coordinate with other departments as well, as and when required. Documentation & Administration Work. Maintain written reports of daily activities and carry out other administrative work. (Photographs, blogs saved or written and send to marketing and sales on weekly basis Process Adherence. Ensures all initiatives and processes are within the company’s Responsible tourism framework. Product Knowledge. Should have thorough knowledge of Resort & Operations. Documentation & Administration Work. Compile and maintain official park photographic and information files. Also to maintain departmental documents. Prepare brochures and newspaper articles, creating presentations and brochures. Overlook budgeting part. 2 Job Description Prepare for the arrival by gathering all the reservation details, guests interests and any other special instructions. (ii) Explain various experiences offered by the resort and take reservations for the activities that required reservations, reconfirm the pre booked safaris with the guest, and making itenary for the guest. (iii) Allocating the duties for the Naturalists and the GSAs for the experiences (iv) Overlooking the upkeep of all the equipments and the Cleanliness of all the areas that comes under the department. Coordinating with the other departments for the arrangements of different experiences when required (vi) Getting the safaris booked on the Government website and the coordination with JLR and the Forest departments for the extra seats and other guests requests (vii) Leading boat / Vehicle safaris and other Nature and Culture related experiences for the guests. (viii) Maintaining the Log and Registers of various experience participation by the guests. (ix) Constantly innovating, initiating and updating in each product offered Coordinate with sales and marketing for the Reservations and special requests by the guests (xi) Overlooking the admistration , billing, and the other operations Key Performance Indicators (KPIs) Work Efficiency: Ensure timely and efficient handling of guest service requests, coordination with vendors, and maintaining high-quality in-service delivery. Guest Satisfaction & Reputation Management: Focus on NPS, Occupancy %, and managing reputation effectively, while adhering to company standards and guidelines. SOP Compliance & Adherence to Policies: Ensure strict adherence to Standard Operating Procedures and company policies. Task Timeline Management: Efficiently manage timelines for guest service requests, with a focus on task completion within stipulated timeframes. Customer Service Quality & Accuracy: Ensure accurate and timely information is provided to guests, resolving queries or concerns professionally. Customer Complaint Management: Monitor complaints and errors, ensuring timely closure and clear communication with guests. Team Management: Oversee grooming, rostering, team development, and training, ensuring team members are well-prepared and up to date with operational standards. Departmental Reporting & Documentation: Maintain updated department registers, task sheets, and reports. Assist in creating and planning itineraries. RT Initiatives & Innovation: Encourage participation in Responsible Tourism initiatives, and suggest implementable ideas to improve operational efficiencies. Financial Accountability: Control expenses according to the budget, and track loss prevention to minimize risks related to fraud, theft, or breakage. Upselling & Cross-Selling Achievement: Meet upselling and cross-selling targets to contribute to revenue growth. Knowledge Management: Ensure strong knowledge of company policies, departmental processes, vehicle handling, and MS Office, while staying informed on industry trends and competitors. Training & Self-Development: Engage in self-learning (e.g., Typsy) and attend training hours for professional growth. Professional Conduct & Communication: Maintain high standards of professionalism, including effective communication, attendance, and punctuality. Problem-Solving & Adaptability: Demonstrate problem-solving abilities, adaptability to change, and ownership of tasks, ensuring tasks are completed without supervision. Show more Show less

ACCOUNTS EXECUTIVE Role Manage a set of accounting activities. Compliance with generally accepted accounting principles. Accounting and reporting activities. Manage the accounts payable and receivable function. Monthly closing of accounts. Will work closely with the Manager Finance (FC). Duties & Responsibilities Primary Manage the monthly financial close process: Ensuring all costs are incurred properly in books, reviewing journal entries, account balance reconciliations and report preparation. II. Participate In The Ongoing Development Establishment of accounting policies and procedures and overview and implementation of process and system changes III. Internal Auditors Ensure successful audit results and compliance. IV. Interacts At All Levels Submit the reports in time with efficient and accurate, month-end books closing activity and all internal management and financial reporting. V. Leveraging Strengths Of The Finance Team Members Providing clarity on the roles and responsibilities help them reach optimal individual and organizational goals and maintain proper grooming. Secondary Tax Returns: Make supporting reports for all statutory compliances and send them to corporate finance. (GSTR-1, GSTR3B, GSTR2A, TCS, TDS). Requisites Personal Values & Ethics: This position requires the person to ensure utmost integrity, loyalty, cheerfulness, graciousness and knowledge. II. Punctuality: Punctuality shall be a very important requisite. The Executive shall be a role model for not only for the team, but to the whole Company. III. Grooming: The Executive should be well groomed . IV. Accessibility: The Executiv e must be easily accessible and his/her phone must be kept on permanently. Extra mile: Willingness to walk that extra mile wherever necessary. Professional Working knowledge: Should have a working knowledge of finance processes. II. Personal qualities of integrity: Being an extremely Credibility, and unwavering commitment to Organization’s mission. III. Queries: Queries / requests received during any working day must be quickly attended to with highest service levels. IV. Processes: Implement & monitor processes of highest quality for all finance activities. Neutrality: Senior Executive shall be unbiased, but responsible to identify potential in the team, groom, train and mentor them to take up leadership roles. VI. Technology: Should be updated with backend related software. VII. Knowledge: Continuous acquisition of knowledge. Expectations Should have strong leadership and supervisory skills, excellent communication, ability to work in a team environment and excellent problem solving and analytical skills.

Job Description Install, troubleshoot, repair, and maintain HVAC systems, including heating, ventilation, air conditioning, and refrigeration equipment. Perform routine preventive maintenance tasks on HVAC equipment to ensure optimal performance and energy efficiency. Diagnose malfunctions in HVAC systems using appropriate tools and techniques, and implement effective solutions. Respond promptly to guest requests and internal work orders related to HVAC issues, ensuring minimal disruption to hotel operations. Collaborate with other members of the Engineering Team to coordinate maintenance schedules and prioritize tasks effectively. Keep accurate records of work performed, including maintenance logs, equipment inventory, and service reports. Stay informed about industry developments, best practices, and regulatory requirements related to HVAC systems, and ensure compliance with relevant standards. Assist in the planning and execution of capital improvement projects related to HVAC infrastructure. Maintain a clean and organized work environment, adhering to safety protocols and regulations at all times.