Job
Description
✨ One Platform, a Whole World Of Opportunity Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere . Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. When It Comes To Global Employment, We Walk The Walk. We’re Proof That Companies Don't Need An Office To Create a Highly-engaged Culture. Since The Company’s Inception In January 2020, Oyster Has 🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries 👩💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs 🌈 Established a diverse leadership team and an employee base that’s 60% female 🏆 Achieved one of the highest employee engagement scores in its class 🦄 Raised $286 million to date, with a current valuation of $1.2 billion! 💚 B Corp status achieved in 2023 Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 👩💻 The Role Location: To create the best experience for this employee and to meet the business needs, this role requires you to be based within India, with the right-to-work status. We are looking for a high-performing Commercial Legal Specialist to join Oyster Legal’ s Growth & Monetization Team to contribute to the overall success of Oyster’s business. In this role, you will be working with members of Oyster’s Legal, Revenue, Marketing, and Operations teams to ensure commercial operations work as efficiently and effectively as possible. NOTE - This is not an attorney position. You will support the Team’s contract lifecycle management activities; create sales collateral and playbooks to increase contracting efficiency and improve process discipline within the Team and across the organization; develop, and institute processes to comply with, vendor management policies; collaborate with other departments to resolve prospective and current customer questions and troubleshoot issues. You will handle administrative tasks to ensure we are timely serving our business partners, including but not limited to sending agreements for signature and coordinating with the signatories to ensure they have the proper context on agreements they are being asked to sign. You will focus on promoting customer satisfaction, along with other responsibilities, all of which will require critical thinking, innovation, and integrity. Being a fully distributed company, the Contracts Specialist will work synchronously and asynchronously with team members all over the world. We are looking for someone with wonderful attention to detail, strong multi-task skills, high energy, a positive attitude, and no camera shyness. Key Responsibilities Assisting with legal escalations including responding to inquiries from internal business stakeholders, and prospective and current Oyster customers regarding legal guidelines, policy inquiries, and contract-specific questions. Working cross-functionally to enable Oyster’s Revenue teams to close business deals in a timely and efficient manner. Assisting with various contract lifecycle management activities, including coordinating contract signatures using the company’s preferred electronic signature software and ensuring fully-executed contracts are properly stored in Oyster's contract management system. Creating artificial intelligence (“AI”) prompts and iterating on AI applications identified to support Growth and Monetization’s operations to increase the self-serve capabilities of business partners. Assisting with development of policies, trainings, FAQs, playbooks, and other internal resources related to the Growth and Monetization Team’s activities supporting their business partners. Compiling and analyzing various metrics around the Growth and Monetization Team’s activities to identify trends, areas of excellence, and opportunities for improvement. Identifying opportunities to improve processes, share best practices, and improve efficiency within the Legal department’s organizational structure, systems, and technologies informed by data analysis. Performing research and various administrative tasks (scheduling, meeting management, etc.). Working cross-functionally to fulfill Oyster's Mission and Vision. Building and maintaining strong relationships within the Legal department and with cross-functional departments. Minimum Requirements At least 1 year of experience working in a contract management, or contract analyst role, for a business. Previous experience working in cross-functional teams to support the review and negotiation of contracts with third parties. Experience in compiling and analyzing data on various activities Organized, detail-oriented, with excellent communication skills proactively identifying problems and communicating for action. Ability to work in a fast-paced, high-output environment. Resourceful and curious to investigate a problem leveraging internal resources and proposing a solution to the problem informed by your experience and business judgement. Creative and uses independent judgment. Demonstrates enthusiasm for solving problems and adding value to the company. Familiarity with commercial and contractual-related terminology. [BONUS] Prior experience in a corporate legal department. [BONUS] Proficient in Google Suite of products (Gmail, Google Doc, Google Sheets). [BONUS] Experience with a Contract Lifecycle Management system preferred (e.g., Ironclad, SAP CLM, Apttus, Conga, or the like). [BONUS] Familiarity with a client relationship management system (such as Zendesk, Salesforce, ServiceNow). [BONUS] Electronic signature software experience preferred (e.g., HelloSign, DocuSign). [BONUS] Previous experience working in Notion and Asana You'll also need A reliable home internet connection (or be able to get one) Fluent English language skills 🦪 How We Work Together At Oyster Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍 Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences. 💌 How YOU Work Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster. Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster. Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more). Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health. Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration. Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction). WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time! ✨ The best jobs should be available to everyone At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline. Show more Show less
