About Jivi Jivi is transforming primary healthcare with an AI-powered clinical agentic platform designed for 8 billion people. Our flagship product, a super health app, combines an AI doctor and longevity coach. It provides a full-stack solution covering sickness, prevention, and wellness. In just six months, 500,000 users from 170+ countries have already used Jivi. The company was founded by Ankur Jain (BharatPe, WalmartLabs, Stanford), GV Sanjay Reddy (Reddy Ventures, Aragen), and Andrew Ng 's AI Fund (Coursera, DeepLearning). Together, they bring deep expertise in AI, medicine, and scaling billion-dollar ventures. Jivi is powered by groundbreaking research in Large Language Models (LLMs). Our MedX model is ranked #1 globally, surpassing OpenAI and Google Gemini in diagnostic accuracy. Additionally, our AudioX model boasts the lowest word error rate for Indic languages. Jivi’s health knowledge base, one of the largest in the world, plays a key role in training these models. In the spirit of fostering innovation, we’ve open-sourced these models on Hugging Face for the AI community. Jivi has been recognized for its innovation with awards such as the NASSCOM’s Digital Adoption Pioneer Award and the IndiaAI Mission Award. We are proud to be a global leader in AI healthcare. Job Overview We are seeking a detail-oriented and analytical Clinical Performance Analyst to evaluate and enhance the performance of our AI-based health application. This role plays a key part in auditing clinical quality, validating AI features, and driving performance improvements to ensure safety, clinical appropriateness, and regulatory compliance across our digital health ecosystem. Key Responsibilities Evaluation & Auditing Conduct end-to-end clinical performance audits of app features, workflows, and decision trees. Identify errors, edge cases, and inconsistencies in AI-generated content and support the root cause analysis (RCA). Perform quality assurance (QA), regression testing, and scenario walkthroughs across clinical modules. AI Workflow Testing Create structured agents and workflows for evaluating diagnostic logic, health screening tools, and triage systems. Develop metrics, dashboards, and flags to monitor agent consistency, sensitivity, and appropriateness. Framework Development Build standardised frameworks for clinical auditing, evaluation metrics, and app benchmarking (accuracy, precision, reliability). Implement CAPA (Corrective & Preventive Actions) frameworks to reduce risk and improve long-term performance. Cross-Functional Collaboration Work with clinical affairs, product, engineering, and QA teams to test new modules, provide feedback, and track fixes. Collaborate with UX/UI teams on usability and design validation from a clinical user perspective. Documentation & Compliance Maintain detailed reports of audits, test cases, bug logs, and validation results. Support clinical documentation for regulatory compliance, including readiness for ISO, NABH, FDA, or MDR alignment. Clinical Intelligence & Research Stay updated on best practices in clinical validation, health AI safety, regulatory standards, and LLM performance benchmarking. Contribute to the validation of AI features in diverse domains like diagnostics, chronic care, nutrition, and mental health. Experience and Qualifications 3–5+ years in clinical quality auditing, digital health testing, or performance analytics of AI healthcare solutions. Prior experience in RCA, risk mitigation, or structured product testing in clinical informatics environments is preferred. Preferred: Nursing, Pharmacy, Life Sciences, Biomedical Sciences, BPT Relevant: Health Informatics, Medical Technology Preferred Masters: Public Health (MPH), Biomedical Engineering, Clinical Research, Health Informatics, AI in Healthcare Nice-to-Have Certifications: Certified Health Data Analyst (CHDA) Certified Clinical Research Associate (CCRA) ISTQB or equivalent software testing certifications Why Work with Jivi? Make a Global Impact : Shape AI-driven healthcare solutions that transform billions of lives and revolutionize global wellness. Accelerate Your Career : Enjoy competitive salaries, growth opportunities, and the chance to take on leadership roles as Jivi scales. Lead in a High-Growth Environment : Own key initiatives, influence company strategy, and drive impactful health projects in a dynamic, fast-paced setting. Collaborate with the Best : Work alongside top professionals in AI and healthcare, learn from experts, and contribute to breakthrough innovations. Jivi’s Products: Jivi is available as a mobile app or as an AI assistant on WhatsApp. You can access Jivi: iOS app Android app WhatsApp Jivi in Media: Economic Times - https://tinyurl.com/m3kep5at Reuters - https://tinyurl.com/mpcs6dpx Inc42 - https://tinyurl.com/emsdas55 more - https://www.jivi.ai/news Show more Show less