Business Development Manager (BDM)

Location: Mysore

Work Mode: WFO

Shift: US Time shift(Night shift)

Experience: 4+ Years

About the Role:

Business Development Manager

North American IT services/staffing/digital transformation

Key Responsibilities:

1. New Business Development

• Identify, prospect, and qualify new clients in the North American region across various industry verticals (e.g., BFSI, Healthcare, Retail, Manufacturing, Hi-Tech, etc.).
• Generate leads through cold outreach (email, LinkedIn, calls), events, referrals, and partnerships.
• Conduct discovery calls and client meetings to understand business needs and position appropriate solutions.
• Create and deliver tailored presentations, proposals, and RFP responses.

2. Relationship Management

• Build long-term relationships with CXOs, procurement heads, and key decision-makers.
• Nurture and grow strategic accounts to increase wallet share through cross-selling and upselling.
• Act as a trusted advisor and single point of contact for assigned clients.

3. Sales Strategy & Target Achievement

• Meet and exceed quarterly and annual sales quotas and KPIs.
• Develop territory/account plans and sales forecasts.
• Track market trends, competitor offerings, pricing strategies, and client behaviour to refine go-to-market strategies.

4. Collaboration & Coordination

• Work closely with the delivery, recruitment, marketing, legal, and pre-sales teams to ensure successful client onboarding and project execution.
• Provide inputs to marketing teams for regional campaigns, webinars, case studies, and lead nurturing content.

5. Reporting & CRM Management

• Maintain detailed records of leads, interactions, opportunities, and pipeline in CRM tools (e.g., Pipedrive).
• Share weekly/monthly business reports and participate in review meetings.

Qualifications:

• Bachelors degree in business

  , Marketing, Engineering, or a related field (MBA preferred).

• 7+ years of experience

  in B2B business development or sales, preferably in the IT services, SaaS, staffing, or consulting domain.
• Proven track record of achieving/exceeding sales targets in North America.
• Strong understanding of the North American market dynamics, cultural nuances, and buying behaviours.
• Experience with end-to-end sales cycles, including RFPs, negotiations, and closure.
• Strong presentation, negotiation, and stakeholder management skills.
• Proficiency in CRM tools and MS Office/Google Workspace.
• Ability to work across time zones and travel occasionally (if required).

Nice-to-Have:

• Experience in IT Infrastructure Services, managed services, or consulting sales.
• Knowledge of enterprise tech stacks.
• Existing network of contacts in the North American region.