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For Employers

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

IndiGo (InterGlobe Aviation Ltd)

2 - 3 years

0 Lacs

gurgaon haryana india

Posted:11 hours ago| Platform:

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Skills Required

engineering design documentation analysis optimization efficiency flow development testing support deployment data communication reports enablement training compliance governance jira confluence excel power sql reporting agile scrum kanban mapping ui ux management analytics collaboration adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

The Business Analyst will play a pivotal role in bridging business needs and technical execution for IndiGo’s B2C marketplace. This role involves analysing business processes, identifying improvement opportunities, and translating requirements into actionable insights and deliverables.Collaborating with cross-functional teams including Product, Engineering, QA, and Design to ensure that solutions are aligned with strategic business objectives and customer needs. The role requires strong analytical thinking, problem-solving skills, and the ability to communicate effectively across technical and non-technical teams.Experience in Aviation, Travel, Hospitality, or E-commerce projects will be considered a strong advantage.Job Role

Requirement Gathering & Documentation

Engage with stakeholders to gather, document, and analyse business and technical requirements for ongoing and upcoming projects.

Process Analysis & Improvement

Evaluate current IT systems and business processes to identify areas for optimization and efficiency gains.

Solution Design & Validation

Collaborate with developers, QA teams, and project managers to ensure proposed solutions meet business objectives and quality standards.

Functional Documentation

Prepare functional specifications, user stories, and process flow diagrams for system development and enhancements.

Testing & Implementation Support

Assist in testing and validating IT solutions, ensuring seamless deployment and functionality across systems.

Data-Driven Insights

Conduct data analysis to generate actionable insights and support business decision-making.

Change & Stakeholder Communication

Provide regular updates on project progress and ensure stakeholder alignment through reports and presentations.

End-User Enablement

Develop training materials, user manuals, and support documentation for smooth adoption of new tools or processes.

Compliance & Governance

Ensure all solutions align with organizational goals, data governance, and compliance frameworks.

Qualifications And Experience

Education: Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field (MBA preferred)Experience: 2 - 3 years of experience as a Business Analyst or Product Owner, preferably in B2C or digital marketplace environments

Technical Expertise

Business Analysis Tools: Jira, Confluence, Miro, Lucid chartData Analysis: Excel, Power BI, SQL (for reporting and insights)Methodologies: Agile (Scrum/Kanban), SDLC, User Story MappingDocumentation: BRDs, FRDs, User Stories, Use Cases, Process FlowsDomain Expertise: Aviation, Travel, Hospitality, E-commerce, or B2C PlatformsTechnical Understanding: APIs, integrations, and backend workflowsTypical Interfaces

Product Managers & Business Stakeholders
Engineering & QA Teams
UI/UX Design Teams
Project Management Office (PMO)
Data & Analytics Teams
External Vendors / Implementation Partners

Behavioral Competencies

Analytical Thinking & Problem-Solving
Communication & Stakeholder Management
Attention to Detail & Structured Thinking
Customer-Centric Approach
Collaboration & Teamwork
Adaptability & Continuous Learning

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Business Analyst