*This is a Pune, India based role. We work in a hybrid model in office 3 days a week. You will be part of a global team working closely with engineers in the US. Must be willing to work at least 4 overlapping hours with US time zone. * Job DescriptionOur Identity Security Cloud organization is looking for a well-rounded Software Development Engineer in Test (SDET) with a focus on backend development. A successful SDET should have excellent development and QA skills, experience writing automation tests, creating extensive test automation cases, and be able to ensure that processes and products consistently meet established quality standards. We are looking for someone capable of driving several projects to completion from a QA perspective and a skilled technician that can also serve as a mentor to team. Responsibilities include building test automation, designing automation testing best practices, quality standards & processes, manual testing of UI on web applications, assisting engineers in creation of automation tests, and maintaining healthy automation testing pipelines. We are looking for a visionary that delivers recommendations on how to evolve testing best practices within the organization that solve today’s problems with the future direction of product testing in mind. Responsibilities:Developing, promoting, and maintaining quality standards and quality control systems.Develop test automation framework that caters to the need of development team, in areas of UI Automation using CypressCollaborating with UI developers and engineering managers to develop best practices for automation testing.Monitoring and analyzing quality performance and the health of our automation testing pipeline.Assisting developers with testing issues and improving the team’s knowledge in automation testing.Assist in the creation and maintenance of testing environments.Proactively help improve quality methodologies within the organization to increase efficiency and work with other QA resources to form best practices for how to test our products.Assisting in manual verification of full feature testing and ensuring quality across all supported devices.Assist in optimizing workflows and processes used in our CI/CD pipelines.Reviewing code, specifications, and processes related to testing.Estimate, prioritize, plan and coordinate testing activities.Participate in planning sessions to gain knowledge of how to best create test plans for solutions designed. Requirements:5+ years of experience in quality engineering.Must have hands-on experience of 3+ years in developing code in:TypeScript/JavaScript using Cypress.Experience in developing Test Automation Framework with tools like Pact, Postman, Cypress.Experience writing test cases for manual verification of web applications.Familiarity with Jenkins, Cloudbees and CI/CD workflows.Experience with AWS and testing SaaS applicationsFamiliarity with SQL and NonSQL data stores.Must have previous experience with requirements, defect, functional, and performance management systems.Self-starter familiar with Agile/Scrum methodologies and experience planning and executing multi-sprint tasks with experience using tools such as Jira and Confluence.Strong Communication and interpersonal skills.Strong analytical and problem-solving skills.First 30 DaysThe Learning StageMeet team, understand team mission and visionClarity on various roles and expectationDevelopment setupSystems, tools accessRead guides, documentation, mandatory trainingsLearn company processes, benefits30-60 DaysThe Training StageFocus on more role specific tasks towards taking gradual responsibility and improving collaboration between existing team membersUnderstand team goals and OKR’s for the quarter and beyondUnderstand key dependencies, stakeholdersGet comfortable with tools, systems and processes on a day-to-day basis60-90 DaysThe Accountability StageGain complete understanding of the productIndependence and autonomy in managing their roles and responsibilityAccountable for their work, encourage them to accomplish projects on their own with limited guidance

Job title: LLM Model Developer – India About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. About the role: Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? At SailPoint, our Engineering team does just that. In this role, You will be responsible for feature development within the team, writing exemplary code, consistently setting the bar for code reviews and technical advice on your team. Responsibilities : Fine-tune large language models using models available in Amazon Bedrock to enhance model relevance and performance in specific contexts Collaborate with cross-functional teams to understand business requirements and develop models that meet those requirements. Stay updated with the latest advancements in machine learning and data science, integrating innovative approaches for sustained competitive advantage. Deliver efficient, maintainable, robust Java code. Produce designs and rough estimates, and implement features based on product requirements. Collaborate with peers on designs, code reviews, and testing. Requirements: 5+ years of overall experience in machine learning and deep learning, with 2+ years focused on Large Language Models (LLMs) and Generative AI. Experience in Amazon Bedrock service, LLM models. Expertise in Retrieval-Augmented Generation (RAG) techniques, including ingestion techniques, parsing/chunking strategies, reranking, embedding, and vector databases. Strong background in prompt engineering, including system prompts and context prompting to enhance model interactions and outputs. Knowledge of ethical AI practices, including guardrails to prevent prompt injections and ensure responsible AI usage. Strong Java experience Great communication skills BS in Computer Science, or a related field Preferred Experience with AWS Experience with Continuous Delivery What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment. Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly by abstracting useful common patterns. By 90 days: Proactively collaborate on, discuss, debate and refine ideas, problem statements, and software designs with different (sometimes many) stakeholders, architects and members of your team. Take a committed approach to prototyping and co-implementing systems alongside less experienced engineers on your team—there’s no room for ivory towers here. By 6 months: Collaborates with Product Management and Engineering Lead to estimate and deliver small to medium complexity features more independently. Occasionally serve as a debugging and implementation expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner. Share support of critical team systems by participating in calls with customers, learning the characteristics of currently running systems, and participating in improvements. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals. Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus Private equity at certain levels 24 Leaves every year in addition, 10 holidays Flexible Work hours. SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less

SailPoint – Senior Software Engineer At SailPoint, we are building the most comprehensive suite of identity governance & management SaaS products in the world. Built from the ground up on a microservices, multi-tenant architecture, our services are focused on enabling organizations to discover, secure, and manage every type of identity. SailPoint is seeking a Backend Senior Software Engineer to join the IdentityNow team. We are looking for an experienced backend engineer who is passionate about building and delivering reliable, scalable microservices and infrastructure for SaaS products. As Senior Software Engineer, you will be integral in building and supporting this SaaS product. We offer a competitive salary, great benefits, excellent work-life balance. Plenty of opportunities to learn, grow and innovate. This is a Pune, India based role. We work in a hybrid model in office 2-3 days a week. You will be part of a global team working closely with engineers in the US. Must be willing to work at least 4 overlapping hours with US time zone. Responsibilities Deliver efficient, maintainable, robust Java based microservices. Produce designs and rough estimates, and implement features based on product requirements. Provide technical guidance for peers and help shape team initiatives Collaborate with peers on designs, code reviews, and testing. Produce unit and end-to-end tests to improve code quality and maximize code coverage for new and existing features. Share support of critical team systems by participating in on-call rotations Requirements 5+ years of overall professional software development experience 5+ years of experience developing software in Java and design Experience working with one or more from the following: Cloud/AWS, IAM/IGA, Compliance, Security and Privacy Experience with SQL, large scale databases, and related technologies, such as DynamoDB, Aurora, Postgres, MySQL, and Hibernate or other ORM technologies. Experience with messaging, queues, and events, such as redis and kafka Comprehensive experience with object-oriented analysis and design skills A positive and collaborative demeanor Great communication skills BS in Computer Science, or a related field Nice to have: Experience with the Go programming language Experience with AWS environments and products Experience working on a large, full-featured, business-focused product SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less

SailPoint is seeking a Technical Program Manager t o oversee and enhance our Knowledge Management and Community Services functions, focusing on capturing, organizing, and disseminating the knowledge in our knowledge base, blogs, and forums effectively while ensuring the success and satisfaction of the Community. The ideal candidate will have a strong background in knowledge management, eagerness to learn, and exceptional program management skills, with a focus on developing and maintaining our knowledge across all our platforms. The Knowledge Management Program Manager will also learn and master our Identity Security Cloud products and use these skills to enhance the community user experience. This role will require a blend of technical expertise and strategic thinking to ensure our knowledge management is efficient, scalable, and value -driven . Responsibilities: Build relationships and partner with cross-organizational stakeholders, including Technical E xperts, Product M anagers , Engineering , Customer Support, and others. Drive the program plan across all phases of the knowledge management program lifecycle to build and enhance our knowledge . Utilize our platform, tools, and processes to make our knowledge more useful, trusted, and findable. Analyze program KPIs to track, measure, and report on program success and outcomes. Proactively monitor and optimize our knowledge content and processes, addressing any concerns with leadership as they arise. Establish, enforce, enhance, and document knowledge management policies, processes, and workflows. Identify knowledge opportunities that align and enhance our content delivery. Coach content contributors on publishing best practices and systematize regular content updates and improvements. Triage and resolve content support tickets. Requirements : 3+ years of experience in knowledge management or related field. Good understanding of knowledge management and project management methodologies. Strong organizational and multitasking skills. Ability to work effectively in a team environment. Excellent communication and interpersonal skills. Preferred: Bachelor's degree in computer science, engineering, or a related field . Experience with managing knowledge programs . knowledge-centered service (KCS) certification . Experience with Identity Management. Familiarity with cloud co mputing technologies. Experience with SailPoint Identity Security Cloud or SailPoint IdentityNow . This role is based in Pune, India SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

*This is a Pune, India based role. We work in a hybrid model in office 2-3 days a week. You will be part of a global team working closely with engineers in the US. Must be willing to work at least 4 overlapping hours with US time zone. * Our Identity Now team is looking for a well-rounded Software Development Engineer in Test (SDET) with a focus on backend-end development. A successful Staff SDET should have excellent troubleshooting skills, experience writing automation tests, creating extensive test cases, and be able to ensure that processes and products consistently meet established quality standards. We are looking for someone capable of driving several projects to completion from a QA perspective and a skilled technician that can also serve as a mentor to team. Responsibilities include designing automation testing best practices, quality standards & processes, manual testing of UI on web applications and maintaining healthy automation testing pipelines. We are looking for a visionary that delivers recommendations on how to evolve testing best practices within the organization that solve today’s problems with the future direction of product testing in mind. Responsibilities : Developing, promoting, and maintaining quality standards and quality control systems Collaborating with developers and engineering managers to develop best practices for automation testing Develop, enhance, and maintain automated test frameworks and scripts to improve testing efficiency, coverage, and repeatability Assist in the creation and maintenance of testing environments Understand the features getting built and generate the test plan, test cases for the same Proactively help improve quality methodologies within the organization to increase efficiency and work with other QA resources to form best practices for how to test our products Perform manual verification of full feature testing ensuring quality across all supported devices Reviewing code, specifications, and processes related to testing Build out contract testing and contribute to API testing Generate comprehensive test reports and communicate test results, defect metrics, and quality status to stakeholders Monitoring and analyzing quality, performance and the health of our automation testing pipeline Estimate, prioritize, plan and coordinate testing activities Participate in planning sessions to gain knowledge of how to best create test plans for solutions designed Requirements : 5+ years of experience in quality engineering. Experience writing test cases for manual verification of web applications. Experience writing Contract Testing/Automations with tools like Karate, Postman Experience Selenium Experience with API testing : REST APIs in a microservice environment Experience in end to end automation testing in microservices setup Experience with AWS and testing SaaS applications Familiarity with SQL and NonSQL data stores. Familiarity with observability tools such as opensearch, grafana Familiarity with Jenkins and CI/CD workflows. Must have previous experience with requirements, defect, functional, and performance management systems. Self-starter familiar with Agile/Scrum methodologies and experience planning and executing multi-sprint tasks with experience using tools such as Jira and Confluence. Strong Communication and interpersonal skills. Strong analytical and problem-solving skills. What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment. Go thru the product specific trainings to understand the product features Work with the buddy to understand specific team processes By 90 days: Get deeper understanding of the specific functional area that you are part of Seek to deeply understand business problems Proactively collaborate on, discuss, debate and refine ideas, problem statements with different (sometimes many ) stakeholders, architects and members of your team. Collaborate closely with product managers, software engineers, and other stakeholders to define test requirements, resolve issues, and ensure proper integration of testing processes. By 6 months: Occasionally serve as a debugging expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner. Collaborates with Product Management and Engineering Manager to produce a prioritized team roadmap Show more Show less

Job Title: Senior Software Engineer About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. About the role: Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS. SailPoint is seeking a Senior Software Engineer to help develop Internal Applications. We are looking for well-rounded backend or full stack engineers who are passionate about SaaS Development, Microservices, web services. Responsibilities Produce design document, analysis document, architecture diagram and rough estimates, and develop features based on product requirements. Participate in team grooming and planning activities Work with the team lead and manager to influence priority for technical items Responsible for code quality of delivered items by performing unit, integration and development testing Contribute to training, onboarding of new resources. Give Product demos to customers/internal stakeholders. Contribute to resolving customer queries/escalations. Creating new Environments as required. Requirements Minimum 5+ years of Experience as well-rounded backend or full stack Engineer Minimum 1-3 years of Experience in Golang and associated frameworks Experience using ReactJS and associated frameworks Experience developing web services, RESTful APIs, RESTful API testing Experience using microservices in multi-tenant SaaS application Experience using SQL/NoSQL, EKS, Kafka, Redis Experience using logging, monitoring, alerting, visualization tools like OpenSearch, Prometheus, Grafana Experience working with remote teams (US time zones) Good to have automation experience handling automation frameworks, backend API and UI automation. Good to have knowledge and testing experience with Amazon AWS (S3, Lambda, DynamoDB, CloudWatch etc). Good to know the Docker and its deployment along with containers spin up, grid, scaling etc. Should have strong analytical skills, attention to details and excellent troubleshooting/problem solving skills to address complex technical problems Team player with strong communications skills, excellent organizational and planning skills, ability to work on multiple tasks concurrently. Good to have experience working with JIRA for Agile Development, Defect Management. Nice to have Experience with Backstage Experience with Continuous Delivery What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your development environment. Seek to deeply understand the technology or common engineering challenges Take on and deliver your first work tasks. By 90 days: Proactively implement different enhancements, defect fixes by interacting independently with different (sometimes many) stakeholders, architects and members of your team. Take a committed approach to contributing to different projects development alongside less experienced engineers on your team—there’s no room for ivory towers here. By 6 months: Collaborates with Product Management and Engineering Manager to estimate and develop small to medium complexity features more independently. Lead projects with small group of 3-4 members. Participate in resource planning, backlog refinement activity. Occasionally serve as an analysis expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner. Share support of critical team systems by participating in calls with customers, learning the characteristics of currently running systems, and participating in improvements. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals. Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus 24 Leaves every year in addition, 10 holidays Flexible Work hours SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. We are looking for an innovative and strategic thinker to help expand and optimize our CRM ecosystem. This is an opportunity to contribute in a high-energy environment at one of Austin’s top-rated “Best Places to Work” for the past decade. Requirements Experience Required: Minimum 4 years as a Salesforce Developer Minimum 7 years as a Salesforce Administrator (or equivalent) Technical Skills: Expertise in CPQ, Billing, and Lightning Web Component (LWC) development (highly preferred) Strong Salesforce customization experience, including Apex, Flows, and Configurations Deep understanding of Salesforce platform security and best practices Soft Skills & Work Approach: Excellent verbal and written communication skills Strong ability to prioritize, meet deadlines, and manage multiple requests Growth mindset with a proactive and problem-solving approach Experience working directly with leaders, sales teams, and account management Ability to assess new requirements and their impact on related applications, systems, and processes Proven track record of designing and implementing new processes while facilitating user adoption Ability to understand business challenges and develop user-centric solutions Education & Certifications: Bachelor's degree in a related field or relevant certifications Preferred certifications: Salesforce Platform Developer I, CPQ Specialist Key Responsibilities Lead Customization efforts, including LWC, Apex, and Flows Evaluate, scope, and implement new development requests Work closely with sales teams to refine and optimize business processes Design high-quality solutions using Lightning Web Components (LWC), Apex, and configurations Manage CPQ approval rules and assignment processes Maintain products, product rules, and configurations Develop a deep understanding of CPQ/CLM setups and sales processes to provide support and training Perform system testing and other quality assurance tasks Serve as a liaison between users, vendors, and the IT team Provide day-to-day support to 1,000+ internal Salesforce users, troubleshooting CPQ, Certinia, and Conga issues Ensure data accuracy and resolve inconsistencies Support US business hours until 11 AM Central Time What Success Looks Like First 30 Days: Onboard and get familiar with our Salesforce environment and GTM systems Understand development guidelines and start contributing to assigned tasks By 90 Days: Consistently deliver on assigned user stories Demonstrate the ability to debug development issues independently By 6 Months: Gain deep business understanding to anticipate user needs Mentor contractors and assist in peer reviews to ensure best practices About SailPoint India & Benefits Located in Pune, our office is a key hub for innovation and technology. Benefits include: Comprehensive insurance: Medical (for employees & dependents), accident, and life insurance (fully covered by SailPoint) Annual performance bonus Private equity options at certain levels 24 annual leaves + 10 holidays Flexible work hours Company-sponsored health checkups for employees and discounted rates for dependents This role offers the opportunity to work in a dynamic, fast-paced environment while making a meaningful impact on our CRM and business operations. If you're passionate about Salesforce development and innovation, we’d love to hear from you! SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less

SailPoint is the leading Identity Governance Administration (IGA) product and the only multi-tenant SaaS solution on the market. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time, delivered at the scale our enterprise customers’ demand. The Contracts Operations Analyst will support SailPoint’s Contract Operations’ customer-facing team. This is a fantastic opportunity for the right candidate to assist in the growth and development of a critical back-end company function and to contribute to company year-end goals. Within 1 month: You will shadow team members to learn the SailPoint processes of contracting and workflow. You will review internal courses and resources to gain knowledge of how our sales teams work and engage with the Contracts team. Within 3 months: You will be familiar with the Contracts team workflow and effectively triage requests through Salesforce and Outlook. You’ll be proficient in framings within Conga and assist in iterations and updates of the CLM implementation. You’ll begin negotiating Non-Disclosure Agreements and Amendments for our European and Asia-Pacific teams. You will have built relationships with the Deal Desk, Accounts and global Contracts teams. Within 1 year: You will be operating with minimal supervision on negotiating Non-Disclosure Agreements, low-complex and low-dollar customer agreements, and Amendments for our European and Asia-Pacific teams as well as supporting the Americas team. Roles and responsibilities: Coordinating/allocating responses to i nternal and external partner requests for assistance with customer and partner agreements and other contract-related requests Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements ( DPAs), and transactional documents Respond timely to Request for Proposals submissions Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services Filing fully executed agreements with attributes identified and linked to customer and partner accounts Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system Undertaking specific project management leadership or support, as needed Reviewing redlines for Professional Services and Non-Disclosure Agreements Draft amendments for existing contracts Minimum Requirements: 5+ years working in a SaaS company or commercial environment is preferred High aptitude for creative problem solving Strong ability to work and think independently Prior experience with Salesforce, Conga CLM, quote to cash system (QTC) and CPQ processes preferred Experience negotiating to NDAs/Confidentiality Agreements and exposure to software licensing agreements – term and perpetual , SaaS solution subscription agreements , consultancy/professional services agreements , Partner Agreements . Excellent attention to detail – methodical, organized, and process driven Excellent communication skills – written and verbal Ability to deal with all levels of stakeholders and colleagues and to facilitate co-ordination of c ross-functional team s Proficient in Salesforce and Microsoft Office (including Word, Excel, PowerPoint) Ability to manage multiple matters, under pressure and in line with Quarter-End and Year-End timescales Education: Bachelor’s degree or global equivalent experience Location: Fully remote role based in any of the following locations: Europe, Asia-Pacific, India SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

Background Check Specialist Job Summary: In this role, you will be responsible for initiating, managing, and analyzing background screenings on prospective employees. Your work will play a critical role in ensuring SailPoint maintains a safe and compliant workplace. You will ensure that background screenings are conducted thoroughly, ethically, and in accordance with both legal and company standards. Key Responsibilities: Manage the end-to-end pre-employment background check process for new hires, to include criminal background screenings, employment and education verification, and reference checks. Review and evaluate background check reports and escalate any discrepancies or red flags in accordance with company policy and applicable laws. Maintain confidentiality and comply with all relevant privacy and data protection regulations. Communicate clearly and professionally with internal HR team members, external background check vendor, and candidates regarding the status of their background checks. Work closely with our third-party background screening vendor to ensure accurate and timely results. Maintain accurate records and documentation related to background check processes and outcomes within the company HRIS and other systems. Support other compliance and HR-related tasks as needed. Help optimize and automate background screening processes as the company scales. Coordinate start date details with candidate as needed. Qualifications Required: High school diploma or equivalent; Associate's or bachelor’s degree in Human Resources, Business Administration, or a related field. preferred. Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to handle sensitive information with integrity and confidentiality. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and HR software systems. Ability to work independently and manage high-volume workflows, while maintaining a strong attention to detail. General knowledge of Human Resources, including hiring practices and related employment law. Preferred: 2+ years of experience in background screening, compliance, or HR-related roles. Experience with background check vendors (e.g., Sterling, HireRight, Checkr, etc.). Familiarity with employment law and compliance requirements. Experience in a high-growth or remote-first work environment. What success looks like in the role: Within 30 days: You will gain an understanding of our tech stack including Workday, Sterling, ServiceNow, and Slack. You will also start to build relationships within the People Ops and Talent Acquisition teams. You’ll soak up knowledge through our intranet, employee handbook, and corporate policies. Within 90 days: You will be fluent in our systems and will have built strong relationships with the teams mentioned above. You will be initiating and managing numerous background checks for the AMS region and maintaining good communication with the onboarding candidates. Within 6 months: You will have all the knowledge necessary to independently manage a larger volume of background checks for the AMS region. You will have a solid understanding of best practices to keep checks moving forward and what proper screening criteria is for SailPoint. Within 1 year: You will be fully comfortable with running a large volume of background checks in the AMS region and will begin to build knowledge in order to help out other regions. You will also be able to suggest areas for efficiency within our background check process.Yesterday SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. About the role: In this role, you will spend much of your time understanding business problems and shared engineering desires across teams to collaborate, debate, design, prototype and implement software. Your ability to build trusting relationships through use of your expertise and careful listening to stakeholders and your team will be paramount to success in this role. You will be responsible for feature development within the team, writing exemplary code, consistently setting the bar for code reviews and technical advice on your team. Requirements: Deep implementation experience in Java for at least 3+ years of experience required. A positive and collaborative demeanor, combined with a love for teaching 6+ years of overall professional software development experience 1+ years of experience leading systems design A proven ability to change your own opinions and preferred methods based on new evidence Truly excellent written & verbal communication skills, including the art of being concise What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment. Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly by abstracting useful common patterns. By 90 days: Proactively collaborate on, discuss, debate and refine ideas, problem statements, and software designs with different (sometimes many ) stakeholders, architects and members of your team. Take a committed approach to prototyping and co-implementing systems alongside less experienced engineers on your team—there’s no room for ivory towers here. By 6 months: Collaborates with Product Management and Engineering Lead to estimate and deliver small to medium complexity features more independently. Occasionally serve as a debugging and implementation expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner. Share support of critical team systems by participating in calls with customers, learning the characteristics of currently running systems, and participating in improvements. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals. Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus Private equity at certain levels 24 Leaves every year in addition, 10 holidays Flexible Work hours SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less

SailPoint is seeking a talented Recruiting Coordinator to join the People Operations team supporting our India team. The People Operations team is focused on supporting SailPoint’s global expansion and scale, through key recruiting programs, technology, processes and creating delivery services in support of the recruiting and onboarding. The Recruiting Coordinator is responsible for the administrative duties throughout the candidate/recruiting life cycle. The ideal candidate is self-directed, detail-oriented, and driven to contribute to the growth and success of the company. The right coordinator cares about the candidate’s experience, is attentive to their needs, and is always searching for new ways to make their experience better. You will support the Talent Acquisition team with the day-to-day recruiting functions such as scheduling interviews, corresponding with candidates, and facilitating candidate and new hire correspondence. Responsibilities: Coordinate all aspects of candidate interviews, including phone interviews, onsite and virtual interviews, confirming schedule with hiring managers, and arranging candidate travel (if applicable). Champion for candidate interview and pre-boarding experience by partnering closely with the Recruiter and Hiring Manager to help candidates through the interview process Attention to detail in a fast-paced, ever-changing work environment while driving the interview process from start to finish Support Talent Acquisition/HR/People Operation to ensure a seamless recruiting experience Maintain compliance with federal and state regulations concerning employment Assisting with or conducting various HR tasks. Requirements: 3+ year of successful experience within an administrative/support function in a similarly fast-paced or high-volume environment Ability to communicate with individuals at all levels of the organization and maintain positive relationships internally and externally. Track record of delivering extraordinary customer service Requires attention to detail and the ability to demonstrate a high degree of quality and accuracy in work Ability to multi-task and exercise sound judgment and make decisions Self-motivated and able to work with minimal supervision. Take ownership and pride in work. Ability to work well within time sensitive deadlines and under pressure. This position requires a high level of confidentiality and integrity What you’ll get: Experience in HR working with one of the hottest companies on the planet! Building a career, making an impact, and experiencing SailPoint People, Values, and Culture. What success looks like in the role Within 30 days: You will gain an understanding of our tech stack including Workday, Rooster, ServiceNow, and Slack. You will also start to build relationships within the People Ops and TA teams. You’ll soak up knowledge through our knowledge portal, employee handbook, and corporate policies. Within 90 days: You will be fluent in the systems and have built strong relationships with the team mentions above, along with hiring managers and other key stakeholders. You will be scheduling candidate interviews independently. Within 6 months: You will have all the knowledge necessary to independently schedule interviews and solve scheduling challenges and reschedules. You will understand basic recruiting operations and give recommendations for improvements in our processes. Within 1 year: You will be an expert in all of the above plus spearhead ad hoc requests and troubleshooting with recruiters, hiring teams, and candidates. You will be able to assist with employment agreements and administrative onboarding tasks as needed. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? At SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS. This role is responsible for managing a team of very experienced software engineers who are responsible for the technical development of the SailPoint product, writing quality code and debugging tough problems. To lead this team, we are looking to bring on an experienced and motivational manager who will be responsible for leading all aspects of the design and development of our software. A background in Agile software development environment is preferred. Key Responsibilities: • Day-to-day leadership of the Engineering team. • Partnering with Product Management to ensure the team has a clear strategic direction and roadmap. • Resource allocation for key projects. • Coaching engineers to develop their full potential. • Project planning – identifying, scoping, prioritizing, tracking and reporting deliverables and milestones. • Managing risk and issues. Requirements: Good understanding of software development in Go /Java •Bachelors degree in Computer Science, Engineering, MIS or similar • Results focused with a track record of success working in an Agile environment. • Experience building and managing a team of Software Engineers • An exceptional mentor and leader with a passion for continuous improvement. • Excellent organization and communication skills. • Ability to pick up new technologies quickly. • Pro-active, flexible and a people person. Location: This position is based in Pune, India Education (preferred, not required): B.E / B.Tech or equivalent experience What success will look like in this role :- 30 days HR onboarding, Finance & IT team update on policies, Overview about the product Laptop setup, outlook/slack setup, get added to respective DLs Introduction with local team, meet and greet managers, meet US managers/Leaders/Product Manager Complete the compliance trainings & essentials Identity University courses Understand Tech stack, product architecture and work area (workflow & forms) 60 days Start setting up 1 on 1 with team members, understand team dynamics & WIP Start to review Quarterly OKRs/Roadmap, backlogs and challenges, Processes/Policies etc Understand what works, what does not, get to know about team retros DevOps and tech stack Have environment setup and code access to review those Continue learning and gaining knowledge on product/services/functionalities 90 days Smooth running team ceremonies - daily sync ups, grooming, retros, bug scrums Track the SAASTriage incidents and tech debts for the team Identity Security Cloud big picture and details on different microservices used for workflow/forms Work with US Managers to set direction for the team, OKRs Roll out changes you want to implement for short term and plan strategies for long term SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

SailPoint is seeking an Administrator to join our community and education administration team to support Single SailPoint Accounts, Compass (community platform), and Identity University (learning management platform). We are looking for an individual who can perform a variety of tasks to ensure excellent customer experience. This role is cross-functional, requiring regular communication with SailPoint’s customers, partners, prospects as well as internal teams. The community administrator supports access, review and change management processes, assisting users in publishing content, providing answers to questions, and troubleshooting issues. Responsibilities: · Configure roles, groups, permission sets and page level access as directed by policy or the Community Manager. · User management – provision, de-provision and edit accounts (Khoros) for non-SailPoint employees, where automation does not do so. · Monitor ticket queue for requests and resolve issues. · Examine and correct Salesforce Customer Relationship Management data where errors exist. · Creates and distributes periodic community reports on usage, user numbers, pageviews, search trends, etc. Ad-hoc reports as required. · Responsible for ensuring that the universities and communities technology infrastructure is operating effectively, efficiently, and securely. · Collaborates with Customer Success, Operations, Community, Education Services, and Support teams to ensure seamless functioning for users. Assists all team members with education services administration tasks. Qualifications: · Strong troubleshooting skills. · Highly organized and able to prioritize and process several tasks concurrently. · Initiative to take ownership of issues and drive to resolution. · Ability to communicate effectively while ensuring compliance with set processes and procedures. · Excellent attention to detail and strong organizational skills. · Excellent communication and problem-solving skills. · 2+ years of technology company experience. · Knowledge of one or more of the following is an asset: Jive, Lithium, Khoros, SalesForce, Learndot, Zendesk, API, Business Intelligence Tools (like Tableau), HTML, XML, NodeJS, and CSS is a plus. Requirements: · Pune What Success will look like :- 30-Day: Complete HR, IT, and Security onboarding Earn Identity Security Leader credential Understand job expectations, key performance indicators (KPIs), and deliverables. Review team structure and individual roles Meet team members, key stakeholders, and cross-department colleagues Participate in on-boarding activities and one-on-one meetings with managers Learn Community and education services processes and tech stack Build support queue with technical lead and begin reviewing peer responses 60-Day: Understand ticket types and escalation paths Begin to identify ticket trends Troubleshoot and take ownership of Level 1 tickets Build relationships with cross functional team members Contribute ideas in team meetings 90-Day: Troubleshoot and take ownership of Level 1 and Level 2 tickets Contribute to internal Community and Education Services slack channels Triage and resolve tickets independently Establish long-term professional goals with managers and identify opportunities for further skill growt SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. Experience a small-company atmosphere with big-company benefits Comprehensive medical, dental and vision plans What You’ll Do: Solution Architects at SailPoint begin with product training where they can leverage their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. Responsibilities: Gathering customers' business use cases and documenting product-based requirements with recommended solution designs Educating customers and partners on high-level product architecture, functional design, and best practices Assisting in the scoping, analysis, and documentation of implementation projects Developing and delivering technical training designed to enable/educate SailPoint implementation partners Helping implementation team members design creative solutions to complex problems. Assisting with the actual technical delivery of the solution via written code or complex configuration Requirements: 8-10 years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 5+ years of IGA or IDN implementation experience Consultative experience with clients and end customers Experience in software development, implementation, and configuration Excellent communications skills and extensive experience working directly with clients and partners Experience with some of the following: XML, SPML/SOAP, web and application servers Windows and Unix (Linux, Sun, HP, AIX) platforms Relational databases (Oracle, Sybase, MSSQL, MySQL) NoSQL databases (MongoDB, Cassandra, Redis) Directories (LDAP, AD, AAD) Java, BeanShell, JavaScript Node.js Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) Front-end language experience (HTML, CSS, Angular, React, Vue.js) Preferred: Experience with Sailpoint and/or other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell Familiarity with AI and machine learning concepts a plus Familiarity with role-based access controls and least-privileged access models a plus Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) Direct experience in configuring and implementing cloud platform Knowledge in IGA and IAM best practices, industry standard to the extent of coaching junior team members, partners and clients on the same Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) Security software or IT audit experience French or German language proficiency is a plus Education: Computer Science degree, Engineering degree, or equivalent experience J2EE certification and/or CISSP certification is a plus SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire Travel: This position requires up to 15% travel Show more Show less

SailPoint is seeking a Technical Program Manager to oversee and enhance our training infrastructure for delivering hands-on education , which includes cloud-based pods, tenants, and virtual machines . The ideal candidate will have a strong technical background, eagerness to learn, and exceptional program management skills, with a focus on developing and maintaining our training infrastructure for on-demand and instructor-led training . T he Technical Program Manager will also learn and master our Identity Security Cloud products and use these skills to enhance the learning experience. This role will require a blend of technical expertise and strategic thinking to ensure our training infrastructure is efficient, scalable, and cost-effective. Responsibilities: Build relationships and partner with cross-organizational stakeholders, including DevOps, Engineering, Customer Support, and others . D rive the program plan across all phases of the training infrastructure program lifecycle to build profitable, learner-centric , hands-on education products. A nalyze program K PI s to track , measure , and report on program success and outcomes . Proactively monitor and optimize training infrastructure expenses and flag cost management concerns with leadership as they arise. Establish , enforce, enhance, and document policies , processes , and workflows for managing tenants and virtual machines. Continuously automate, scale and improve training infrastructure to meet the evolving needs of the organization. Lead migration of the virtual machine program to a new cloud-based platform. Own integration s of the training infrastructure with SailPoint ’s l earning m anagement s ystem and project management system . Triage and resolve Identity University student support tickets arising from tenant and virtual machine issues. Manage internal support processes and escalations with multiple teams, including DevOps, Engineering, and Customer Support. Requirements : 3+ years of experience in technical programs or related field. Good understanding of project management methodologies. Strong organizational and multitasking skills. Ability to work effectively in a team environment. Excellent communication and interpersonal skills. Experience and deep understanding of cloud computing technologies . Preferred: Bachelor's degree in computer science , e ngineering, or a related field. Experience with managing training or educational programs. Experience with Identity Management . Experience with SailPoint Identity Security Cloud or SailPoint Iden tity Now This role is based in Pune, India SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. About the role: We are looking for a Business Systems Analyst (Workday) to join our team in one of today’s most exciting technologies. In this role, you will provide development and operational support for Workday-related projects, help drive business process improvement efforts, and will facilitate the creation of technical standards. The priority of the role will be the further development of Workday HCM, maintaining and proactively ensuring consistent, high quality data, and its use to enhance system processes and procedural workflows. Role and Responsibilities: Partner with Recruiting, Compensation and Benefits, Payroll and/or IT to define and develop new requirements for Cyclical programs - Performance, Merit, 9-box, Open Enrollment, etc. Research and test new functionality within Workday including system releases, enhancements and fixes by creating and submitting EIBs for QA testing and reviewing user acceptance testing Research and document changes for Workday Releases Reporting Integration troubleshooting, password resets, etc. Business Process and security troubleshooting Service Now tickets into the sprint board Kainos Smart Audit review and recommend any flagged items for resolution Provide Tier 2 systems support including troubleshooting escalated data and systems issues, recommending solutions, and implementing enhancements and fixes in systems per change control guidelines. Ensure that system controls and processes meet all internal and external audit requirements. Create detailed documentation of business processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/processes and support change management. Maintain daily operations of vital business processes. Provide Workday training, direction, and guidance to other team members (senior role responsibility). Technical Skill Requirements: Must have Workday implementation/support experience for at least 6+ years Demonstrated expertise on HCM, Integrations and one or more of the following - Talent Management, Compensation, Advanced Compensation, Benefits, Recruiting, Talent Management and Reporting. Ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks. Must have a good understanding of various HR business processes. Willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives. Understand data architecture, integrations, reporting standards, and security model. Gain access to environments (sandbox, production). Participate in Workday tenant overview walkthroughs and key process demos. Develop a foundational understanding of the business and Workday environment. Build relationships with cross-functional teams and SMEs. Begin integration troubleshooting as well as program launches By 30 days: Onboarding & Discovery Complete company and team onboarding. Review current Workday configuration (HCM, payroll, benefits, talent, etc. depending on scope). Meet with key stakeholders in HR, IT, Finance, and business units. Learn about current Workday pain points, enhancement requests, and ongoing projects. By 90 Days: – Contribution & Optimization Take ownership of specific Workday modules or workstreams (e.g., Reporting, Integrations, Advanced Compensation, etc.). Lead the integration troubleshooting Lead the analysis and implementation of small-to-medium enhancements. Build and optimize custom reports and dashboards. Assist with semi-annual or annual Workday releases (testing, change logs, communication). Support ticket triage and resolve system issues independently. Identify and document process gaps and inefficiencies. Deliver initial system improvements and demonstrate expertise. Serve as a go-to Workday subject matter expert for designated areas. Help shape roadmaps or backlogs based on system evaluation and user feedback. By 6 Months: Lead or co-lead major projects such as new module implementations, integrations, or redesigns (e.g., merit, 9-box, performance reviews, integration troubleshooting, etc.). Provide thought leadership on Workday roadmap, governance, and optimization strategies. Mentor cross-functional team members on Workday processes. Measure and report on the value and adoption of enhancements and process improvements. Engage in vendor management or support escalation as needed. Drive system evolution in alignment with business strategy. Influence decisions and policies related to Workday use and governance. Deliver measurable impact through innovation and strategic system leadership. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals.Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus 24 Leaves every year in addition, 10 holidays Flexible Work hours SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

*This is a Pune, India based role. We work in a hybrid model in office 2-3 days a week. You will be part of a global team working closely with engineers in the US. Must be willing to work at least 4 overlapping hours with US time zone. * Our Identity Now team is looking for a well-rounded Software Development Engineer in Test (SDET) with a focus on backend-end development. A successful Staff SDET should have excellent troubleshooting skills, experience writing automation tests, creating extensive test cases, and be able to ensure that processes and products consistently meet established quality standards. We are looking for someone capable of driving several projects to completion from a QA perspective and a skilled technician that can also serve as a mentor to team. Responsibilities include designing automation testing best practices, quality standards & processes, manual testing of UI on web applications and maintaining healthy automation testing pipelines. We are looking for a visionary that delivers recommendations on how to evolve testing best practices within the organization that solve today’s problems with the future direction of product testing in mind. Responsibilities : Developing, promoting, and maintaining quality standards and quality control systems Collaborating with developers and engineering managers to develop best practices for automation testing Develop, enhance, and maintain automated test frameworks and scripts to improve testing efficiency, coverage, and repeatability Assist in the creation and maintenance of testing environments Understand the features getting built and generate the test plan, test cases for the same Proactively help improve quality methodologies within the organization to increase efficiency and work with other QA resources to form best practices for how to test our products Perform manual verification of full feature testing ensuring quality across all supported devices Reviewing code, specifications, and processes related to testing Build out contract testing and contribute to API testing Generate comprehensive test reports and communicate test results, defect metrics, and quality status to stakeholders Monitoring and analyzing quality, performance and the health of our automation testing pipeline Estimate, prioritize, plan and coordinate testing activities Participate in planning sessions to gain knowledge of how to best create test plans for solutions designed Requirements : 5+ years of experience in quality engineering. Experience writing test cases for manual verification of web applications. Experience writing Contract Testing/Automations with tools like Pact, Postman Experience with testing REST APIs in a microservice environment Experience in end to end automation testing in microservices setup Experience with AWS and testing SaaS applications Familiarity with SQL and NonSQL data stores. Familiarity with observability tools such as opensearch, grafana Familiarity with Jenkins and CI/CD workflows. Must have previous experience with requirements, defect, functional, and performance management systems. Self-starter familiar with Agile/Scrum methodologies and experience planning and executing multi-sprint tasks with experience using tools such as Jira and Confluence. Strong Communication and interpersonal skills. Strong analytical and problem-solving skills. What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up your test and development environment. Go thru the product specific trainings to understand the product features Work with the buddy to understand specific team processes By 90 days: Get deeper understanding of the specific functional area that you are part of Seek to deeply understand business problems Proactively collaborate on, discuss, debate and refine ideas, problem statements with different (sometimes many ) stakeholders, architects and members of your team. Collaborate closely with product managers, software engineers, and other stakeholders to define test requirements, resolve issues, and ensure proper integration of testing processes. By 6 months: Occasionally serve as a debugging expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner. Collaborates with Product Management and Engineering Manager to produce a prioritized team roadmap SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less

About SailPoint : SailPoint is the leader in identity security for cloud enterprises . Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Job Description: We are seeking a highly organized and proactive Marketing Campaign Specialist to join our Worldwide Campaign Team under the SailPoint Marketing department. This role will focus on the planning and execution of integrated marketing campaigns across the EMEA (Europe, Middle East, and Africa) and APJ (Asia-Pacific and Japan) regions, and reports directly to the Senior Manager of Worldwide Campaigns & Programs . The ideal candidate will serve as a key liaison between global and regional marketing teams, ensuring the successful adaptation and implementation of global campaign strategies , content and execution in the local markets. In addition, this role will be responsible for gathering regional insights and feedback to help tailor and optimize campaigns that meet specific local market needs and requirements ( i.e. regional campaigns). Key Responsibilities: Campaign Strategy & Planning: Collaborate with the Worldwide Campaigns team to understand global strategies and transform them into powerful regional initiatives precisely calibrated for EMEA & APJ markets. Partner strategically with regional marketing and sales leadership to identify critical business priorities and customer challenges, ensuring campaign alignment with specific market dynamics and revenue objectives . Campaign Execution & Coordination: Lead the end-to-end execution of localized EMEA & APJ campaigns and local campaigns unique to the region , including but not limited to digital ads, email marketing, and other digital communications. Oversee the creation and localization of marketing assets (e.g., content, landing pages, social media graphics, email s, etc . ) to ensure they resonate with the regional audienc e and are done so within a timely manner. Cross-functional Collaboration: Act as the point of contact between the global corporate campaigns team and regional EMEA & APJ marketing teams, providing updates and feedback from the region and ensuring campaigns are executed smoothly. Collaborate with EMEA & APJ regional marketing teams, creative, content, and digital marketing to develop and distribute localized campaign assets. Campaign Performance Monitoring & Optimization: Track the performance of regional campaigns and provide actionable insights to optimize ongoing campaigns. Analyze campaign performance data to measure effectiveness, report on KPIs, and ensure continuous improvement. Project Management: Coordinate the timelines, resources, and workflows needed for successful campaign execution within our project management tool. Manage multiple projects simultaneously, ensuring deadlines are met and that campaigns are delivered on time and within budget. Asset Development & Localization: Lead the development and localization of new assets for the EMEA & APJ region s , ensuring that messaging, visuals, and content align with local preferences and market conditions. Work closely with creative teams to produce region-specific content, including ads, email programs, and digital marketing collateral. Market & Competitor Insights: Stay up-to-date with regional trends, customer behaviors, and competitive landscape in the EMEA & APJ region to ensure campaigns are relevant and impactful. Provide strategic insights based on regional market research to inform campaign strategies. Work Hours Requirement: To ensure optimal coverage across both EMEA and APJ regions, this role follows standard work hours of 9:00 AM to 5:00 PM IST. Additionally, the role requires occasional availability after 5:00 PM IST for a weekly meeting with the manager, as well as bi-weekly campaign team meetings and bi-weekly core team meetings that require regular attendance. Qualifications & Background: Experience: 5+ years of experience in marketing, with a focus on campaign and project management, preferably in the EMEA & APJ region s . Strong experience working with cross-functional teams, including sales, creative, content, and digital teams. Proven track record of executing end-to-end marketing campaigns across digital channels (ads, emails, social media, etc.). Skills: Strong understanding of marketing automation tools and CRM platforms (e.g., Marketo, Salesforce , 6Sense ). Excellent project management skills with the ability to manage multiple campaigns simultaneously and meet deadlines. Experience with Asana is a pl us. Strong communication skills, with the ability to work collaboratively with teams across different regions and cultures. Exceptional attention to detail and ability to adapt global campaigns to local market needs. Analytical mindset with experience in tracking campaign performance, analyzing data, and reporting results. Self-starter with ability to work independently and drive initiatives with minimal direction Proactive problem-solver who identifies opportunities and takes initiative Education: Bachelor’s degree in Marketing , Business, or a related field (or equivalent experience). Languages: Proficiency in English is required . Additional language skills for EMEA & APJ countries (e.g., French, German, Mandarin, Japanese, Korean) are a plus but not required . Preferred Experience: Experience working in a global or regional marketing organization with a strong understanding of EMEA & APJ market dynamics. Experience with campaign localization and market-specific adaptation of global messaging. Familiarity with EMEA & APJ customer segments, preferences, and buying behavior. What success looks like in the role Within the First 30 Days, You Will: Orientation & Tools Complete onboarding with HR and marketing Gain system access and learn key tools Understand internal workflows and processes Team & Stakeholder Intros Meet with regional marketing teams (EMEA & APJ) Connect with content, web translation, creative, MOPs, PMM, and paid media teams Campaign & Market Understanding Review global and regional campaigns Study key personas, industries, and regional nuances (culture, language, compliance) Performance Baseline Analyze past campaign performance and KPIs Learn how success is measured across regions By 90 days : Campaign management Assist in the execution of current EMEA/APJ campaigns Start overseeing timelines and deliverables using project management tools Localization & adaption Collaborate with creative and content teams to adapt assess for EMEA & APJ Audiences Begin identifying content gaps or inefficiencies in localization process Cross-functional collaboration Act as a liaison between regional teams and the global campaigns team Start collecting regional feedback and insights to improve campaign resonance Performance tracking Begin generating performance reports for active campaigns Share insights with teams and suggest improvements By 6 months: Campaign leadership Independently lead end -to-end execution of regional campaigns – from planning through to reporting Coordinate asset development, localization, launch, and post-campaign analysis Regional Strategy Development Partner with regional marketing to align campaign strategies with revenue and pipeline goals Data-driven optimization Refine campaign performance reporting Conduct A / B tests or optimization experiments to increase engagement or conversion Feedback loops Establish process for collecting and actioning regional feedback on a regular basis Recommend scalable frameworks for regional input on global campaign planning If you're a strategic thinker with a passion for marketing campaigns and a deep understanding of the EMEA & APJ market s , we invite you to join our world-class team and play a key role in shaping and executing marketing strategies that drive business growth at scale. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. About the role: We are seeking a dynamic and experienced Director of Data Governance and Operations to lead our data governance and data quality initiatives . Reporting to the VP of IT, this leadership role will be pivotal in driving data-driven decision-making across our Go-To-Market (GTM) operations and Finance organizations. The ideal candidate will possess a deep passion for data governance, a proven track record of developing and executing successful data quality strategies, and a strong understanding of how data fuels AI innovation. Essential Duties and Responsibilities Develop and champion a comprehensive data strategy aligned with SailPoint’s overall business objectives , with a particular focus on GTM and Finance. Establish and maintain a robust data governance framework, including policies, standards, and procedures, to ensure data quality, accuracy, and compliance. Partner with GTM and Finance leadership to identify data needs, develop data solutions, and drive the adoption of data-driven insights to improve performance. Lead efforts to monitor and improve data quality across key systems and data sources, implementing data cleansing and validation processes. Ensure data readiness for AI initiatives, collaborating with Enterprise Applications and D ata E ngineering teams to prepare and structure data for AI model development and deployment. Salesforce Expertise: Leverage in-depth knowledge of Salesforce to optimize data management, reporting, and analytics within the platform. Build, mentor, and manage a high-performing team of data professionals, fostering a culture of collaboration, innovation, and continuous improvement. Collaborate effectively with stakeholders across IT, GTM, Finance, and other departments to ensure alignment on data strategy and priorities. Stay abreast of emerging trends in data management, AI, and analytics, and identify opportunities to leverage new technologies to enhance SailPoint’s data capabilities. Required Qualifications 15 + years of experience in data management, data governance, or data strategy roles, with increasing levels of responsibility. Proven track record of developing and executing successful data strategies for GTM operations and Finance. Strong experience with Master Data Management (MDM) Deep understanding of data governance principles , practices , tools, and technologies. In-depth knowledge of Salesforce data model, reporting, and analytics capabilities. Experience with Salesforce administration. Strong understanding of AI and machine learning concepts, and the importance of data readiness for AI. Excellent leadership, communication, and interpersonal skills. Ability to influence and collaborate effectively with stakeholders at all levels of the organization. Experience building and managing high-performing teams. Strong analytical and problem-solving skills. Salesforce certifications are highly desirable. Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics). What success looks like 30-Day Plan (Orientation and Integration): Objective: Establish foundational knowledge and integrate into the team. Training & Learning: Intr oduction to SailPoint Enterprise Systems and Data Platform Review company policies, procedures, and compliance requirements Roles & Responsibilities: Understand job expectations, key performance indicators (KPIs), and deliverables. Review IT team structure and individual roles Review GTM and Finance team structure and roles and responsibilities of key stakeholders Relationship Building: Meet team members, key stakeholders, and cross-department colleagues. Participate in onboarding activities and one-on-one meetings with IT leaders . Immediate Contributions: Assess and compile problem statement on data governance and data quality Assess and compile data flow diagrams for the key GTM and Finance metrics Assist with data requests to get familiar with SailPoint internal data needs , e.g. ACV/ARR Initiate recruiting of data analyst 60-Day Plan ( Data Leadership and Strategic Thinking ) Objective: Expertise on SailPoint business data and define strategy for data governance and data quality Establish structure and recurring cadence with key business stakeholders and IT system owners on data governance Define SailPoint Master Data and process to ensure data integrity Establish metrics to measure data quality Recommend industry best practice for data governance and data quality De fine roadmap Data Governance and MDM initiatives Data repository and metadata for AI Project Involvement: SailPoint ARR/ACV Reporting Data found ation for AI Team Building and Relationship Building : Complete recruiting of new data analyst Demonstrate ability to engage business and IT stakeholders and partnership on key data initiatives 90 -180 Day Plan ( Execution on Roadmap ) Objective: Establish leadership and make impact to key data initiatives Data Quality Complete the top 2 initiatives for data quality for Salesforce Data Governance and MDM Publish the master data definition and framework Collaborate with business stakeholders and IT system owners to implement system validation and business operations to ensure data integrity AI Collaborate with IT system owners and Data Engineering team to build metadata for AI consumption Deliver data for AI model training and AI search Validate the AI output to ensure accuracy SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. Show more Show less

This position (part of our Technical Support Team) works directly with Customer and SailPoint field personnel to identify, troubleshoot, and resolve technical problems directly or in conjunction with our engineering teams. Responsibilities: Provide technical support to SailPoint customers and field personnel via multiple channels, including ticketing system, telephone, email and remote access. Troubleshoot and resolve complex technical problems reported by our customers. Work closely with DevOps, Sustaining, Engineering and the rest of the Support team to help solve Out-Of-The-Box issues. Deliver product fixes and patches to customers. Document problem solutions in the company knowledge base. Collaborate with Sales, Marketing, and Engineering to improve product service, design, and quality. Clearly present technical concepts . Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via the rotational schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with empathy , responsiveness , technical ability and attention to detail . Requirements: 7+ years of professional software support experience , preferably in enterprise security software/SaaS product companies. To have a Proven track record of aggressive troubleshooting techniques, effective use of all available resources, including documentation, online sources, testing and experimentation, and the knowledge of other technical professionals. Experience with some of the following web technologies: JavaScript, XML, SAML, SPML/SOAP, Web and Application Servers, HTML, REST API, JSON Experience with Database Administration (Oracle, MS-SQL, MySQL). Experience on Windows and Unix (Linux, Sun, HP, AIX) OS platforms. Experience with a J2EE / Java EE 5 Application Server such as Tomcat, JBoss, WebSphere, or WebLogic. Excellent written and verbal communication skills. With experience communicating with international clients. Proven ability to listen and empathize with the client's situation. An understanding of when to employ different interpersonal interaction techniques depending on the situation. Willingness to improve yourself and fellow team members in relevant technologies. Willingness to work in rotational shifts. (70% EMEA, 30% AMS hours in a year) Nice to have Skills: Experience with identity management applications IDM/IAM from vendors like SailPoint, Oracle, IBM , etc. Software development experience with an object-oriented language Experience with Microsoft Active Directory, Exchange and SharePoint Experience developing or troubleshooting Java applications in an enterprise environment. Ability to think creatively when troubleshooting and not allowing a brick wall to stop you. Log4j or other logging system configuration experience for Java base d applications. .Net error troubleshooting. Browser compatibility testing on multiple OS platform s . Java, Ant and software build-related technologies. Networking knowledge and exposure to application server clusters. Based in Pune SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less