Operating Program Manager

Role/ Designation: Operating Program Manager Level: Sr. Manager Location: Gurugram The Operating Program Manager will report to the Chief Operating Officer (COO) and will play a crucial role in ensuring smooth operations and strategic alignment within the organization. This role is pivotal in driving operational excellence, aligning cross-functional initiatives, and ensuring the COO’s office operates with maximum efficiency and impact. Qualifications & Experience: Bachelor’s degree in business administration, Aviation Management, or a related field is preferred Advanced degrees like an MBA or specialized aviation certifications can be advantageous Certification in project management will be advantageous 8 to 10 years of relevant experience in aviation operations/ business management/ strategy, or executive support roles, preferably in aviation industry; including min. 2 to 3 years of analytics experience Strong network within the aviation industry to facilitate strategic partnerships will be advantageous Ideal candidate should have consulting experience of min. 2 years at Consulting firm such as McKinsey / BCG / Bain/ Big 4 Experience in a fast-paced, high-stakes environment Skill set Project Management: Overseeing cross-functional projects and ensuring alignment with company goals Financial Acumen: Experience managing budgets and financial reports Problem-Solving & Decision-Making: Ability to identify operational challenges and implement solution Strategic Leadership: Ability to support the COO in executing business strategies Communication & Negotiation: Strong interpersonal skills to liaise with stakeholders Strong analytical abilities Job responsibility Lead and coordinate cross-functional projects, ensuring timely execution and follow-through Ensure timely execution of operational priorities Drive strategic initiatives and ensure alignment across departments including flight operations, ground services, maintenance, and customer experience Prepare executive-level presentations, reports, and briefings for internal and external stakeholders Act as a liaison between the COO and senior operation leadership, ensuring clear communication and accountability Monitor key performance indicators (KPIs) and operational metrics, providing insights and recommendations Support crisis management and operational risk assessments in collaboration with relevant departments Facilitate leadership meetings, strategic planning sessions and other such activity/ event Show more Show less