We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.Human ResourcesOur HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.
About The Role
The Assistant Manager will oversee the administration and governance of the corporate credit card program on behalf of Global People Process (GPS). This role ensures seamless card issuance, policy compliance, transaction monitoring, and stakeholder support across multiple geographies.The ideal candidate combines operational rigor with strategic insight to drive efficiency, compliance, and user satisfaction. You will also get the opportunity to drive process improvements and establish new processesYour responsibilities
Program Administrator – Corporate Credit Card
- Manage the end-to-end lifecycle of corporate credit cards, including issuance, maintenance, suspension, and closure of accounts.
- Policy Compliance & Controls:
Ensure adherence to internal policies and regulatory requirements. Monitor transactions for anomalies and escalate as needed.
Act as the primary liaison between HR Shared Services, Finance, card providers, and employees. Address escalations and provide resolution support.
Generate and analyze program metrics (e.g., card usage, delinquency rates, policy violations). Present insights to leadership for continuous improvement.
Identify and implement process enhancements to improve user experience and operational efficiency.
- Training & Communication:
Develop and deliver training materials, FAQs, and communications to cardholders and Business / COEs.
- Audit & Risk Management: Support internal and external audits. Maintain documentation and ensure timely
remediation of findings.
- Experience in managing stakeholders across geographies
- Flexible working night shifts.
- Compliance and Confidentiality
- Maintain strict confidentiality of employee data and adhere to privacy laws, local legislation, and company policies.
- Ensure compliance with data protection regulations and internal data management guidelines.
- Interdepartmental Collaboration
- Work closely with HR and Finance to resolve any discrepancies in employee data.
- Collaborate with other departments to ensure accurate and timely data management.
- Process Improvement
- Identify and suggest improvements in data management processes to enhance efficiency and accuracy.
- Engage in HR system improvement projects or data migration activities.
- Query Management
- Respond to data-related queries from employees and management in a timely and professional manner.
- Provide support and guidance on data management with the best practices.
The experience we're looking for
- Minimum requirement - BBA (Finance) or B.Com (Accounts)
- GMS Certification
- 5–6 years of experience in corporate credit card administration, finance operations, or HR shared services
- Proficient in Microsoft applications (Excel, Word, PowerPoint).
- Good knowledge on platforms like Concur, Oracle, or SAP ServiceNow.
- Strong analytical, communication, and stakeholder management skills
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and time-management skills.
- Ability to handle sensitive information with discretion and integrity.
- Experience with international card programs is a plus
The skills for success
Diversity and inclusion, Data and Analytics, Storytelling; Data led storytelling, Organisational structure, Coaching skills; Facilitation skills, Change management, Execute plans, Strategic mindset, Employment engagement, Digital literacy, Commercial accumen, Courageous leadership.What we offerWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.EqualityWe recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
