Account Manager || Customer Success || SaaS B2B

Primenumbers Technologies

2 - 6 years

8 - 12 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

customer relationship account management upsell demo client onboarding key accounts cross sales saas key account management renewals customer focus retention training client support b2b sales client retention business development enterprise sales corporate sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

As an Account Manager, you will be the Primary Point of Contact (POC) for enterprise clients, responsible for end-to-end customer engagement and retention. You will drive client relationship management, renewals, upselling, cross-selling, and contract negotiation ensuring maximum client value and business profitability.

Key Responsibilities

Act as the Primary POC for client accounts, building and nurturing long-term relationships.
Own end-to-end customer engagement from onboarding, product training, and adoption to renewals and retention.
Identify opportunities for upselling and cross-selling to maximize revenue and client success.
Lead contract negotiation and ensure agreements deliver maximizing profit for the business.
Regularly engage with clients, gathering product feedback and collaborating with developers to enhance the platform.
Forecast and track account metrics, reporting on performance and pipeline progress.
Partner with the sales team to identify new opportunities and support enterprise sales initiatives.
Conduct product demos and facilitate seamless customer onboarding.
Proactively handle client escalations and ensure timely delivery of solutions aligned with customer needs.
Consistently meet and exceed sales and retention targets.

Requirements

2+ years of enterprise sales experience and 1+ year in account management.
Strong communication skills in English & Hindi.
Experience in renewals, upselling, cross-selling, and enterprise client engagement.
Solid understanding of corporate procurement processes and SaaS/Cloud services.
Proficiency in MS Office and strong analytical/forecasting skills.
A problem solver and team player with a customer-first orientation
Educational Qualification: Graduate (B.Tech, B.E., B.Sc. Electronics, BCA preferred).

More Jobs at Primenumbers Technologies

Human Resource Recruiter

Bengaluru

2 - 5 yrs

INR 7 - 10 Lacs

Business Development Manager || B2B || Bangalore

Bengaluru

2 - 6 yrs

INR 8 - 12 Lacs

Frontend Engineer (React)

Bengaluru

2.0 - 4.0 yrs

INR 15 - 20 Lacs

Human Resource Recruiter || SaaS || Startup Hiring Specialist

Bengaluru

2.0 - 5.0 yrs

INR 7 - 10 Lacs

Software Development Engineer 2

Bengaluru

1.0 - 3.0 yrs

INR 14 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.