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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Skills Skill Accounts Receivable Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle BPO Education Qualification No data available CERTIFICATION No data available Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Applying the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Skills Skill Accounts Receivable BPO Process Improvement Vendor Management Operations Management Performance Management Business Analysis Account Reconciliation Human Resources MIS Education Qualification No data available CERTIFICATION No data available Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Applying the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

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9.0 - 14.0 years

10 - 15 Lacs

Hyderabad

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The Product Owner III will be responsible for defining and prioritizing features and user stories, outlining acceptance criteria, and collaborating with cross-functional teams to ensure successful delivery of product increments. This role requires strong communication skills to effectively engage with stakeholders, gather requirements, and facilitate product demos. The ideal candidate should have a deep understanding of agile methodologies, experience in the insurance sector, and possess the ability to translate complex needs into actionable tasks for the development team. Key Responsibilities: Define and communicate the vision, roadmap, and backlog for data products. Manages team backlog items and prioritizes based on business value. Partners with the business owner to understand needs, manage scope and add/eliminate user stories while contributing heavy influence to build an effective strategy. Translate business requirements into scalable data product features. Collaborate with data engineers, analysts, and business stakeholders to prioritize and deliver impactful solutions. Champion data governance , privacy, and compliance best practices. Act as the voice of the customer to ensure usability and adoption of data products. Lead Agile ceremonies (e.g., backlog grooming, sprint planning, demos) and maintain a clear product backlog. Monitor data product performance and continuously identify areas for improvement. Support the integration of AI/ML solutions and advanced analytics into product offerings. Required Skills & Experience: Proven experience as a Product Owner, ideally in data or analytics domains. Strong understanding of data engineering , data architecture , and cloud platforms (AWS, Azure, GCP). Familiarity with SQL , data modeling, and modern data stack tools (e.g., Snowflake, dbt, Airflow). Excellent stakeholder management and communication skills across technical and non-technical teams. Strong business acumen and ability to align data products with strategic goals. Experience with Agile/Scrum methodologies and working in cross-functional teams. Ability to translate data insights into compelling stories and recommendations .

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4.0 - 9.0 years

8 - 12 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center, Contact Center Transformation Good to have skills: AWS Lambda and Lex bots, Amazon Connect, Customer Experience Experience: Minimum 4 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across cloud contact center transformations. Ideate and execute on compelling design workshops for cloud contact center transformations Ability to stay upto market new technologies, perform research and provide strategic, goal-driven solutions for clients Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Advise clients on industry best practices (when appropriate) Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for Amazon Connect cloud contact center Support in responding to RFIs and RFPs on contact center transformations Bring your best skills forward to excel at the role: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! MBA from a tier 1 or tier 2 institute 4+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting: https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team.Qualification Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 4+ years

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1.0 - 6.0 years

8 - 12 Lacs

Bengaluru

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Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself. Must have skills : SAP CO Management Accounting Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 1Education:CA, CMA, MBA - Finance PG MBA, MComRole:Technology Consulting Practitioner Project Role Description:Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself. Must have Skills :SAP CO Management Accounting, SSINON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job :'',//field Key Responsibilities:1 Create proof of concepts with respect to functionalities in S/4HANA Central Finance Area 2 Engage with Sales team for client demos in S/4HANA Central Finance Area 3 Work with a team lead to deliver SAP S4 HANA Central Finance Onshore/Offshore 4 Able to handle cross functional teams offshore Onshore for project delivery 5 Assist in estimating the various new deals and prospective clients from SAP S4 Central Finance perspective Technical Experience: Technical Experience 1 7 years of experience in SAP FI/CO including SAP S/4 HANA Finance 2 3 implementation projects experience with project experience in S/4HANA Training, User end experience do not count 3 1 implementation projects experience with project experience in S/4HANA Central Finance Training, User end experience do not count 4 Good Presentation and communication skills 5 Stakeholder management Onsite/Offshore with experience to work with global clients Professional Attributes:1Excellent verbal and written communication skills are required 2Flexibility to work and meet the project timelines 3Ability to work under pressure 4Must be good in problem-solving skills and identify solutions based on written procedures/guidelines Educational Qualification:1Education:CA, CMA, MBA - Finance PG MBA, MCom Additional Info: Qualification 1Education:CA, CMA, MBA - Finance PG MBA, MCom

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10.0 - 14.0 years

8 - 13 Lacs

Bengaluru

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Skill required: Tech for Operations - Business Analysis Designation: SW Business Analysis Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationIn this role as a Business Requirement Analysis, you will be required to identify and analyze specific and well-documented requirements for business needs related to processes, organizations systems, applications, etc including the ability to understand and map the requirements to the given business problems. The role involves defining the scope of the project, the timescales, and the resources needed to complete it. What are we looking for ResponsibilitiesPrepares Business Documents and Specifications.Presents and get necessary approvals from stake holders for the proposed solutionsConducts product trainings and demos to end users.Working on initial stages of deal transition or change requests analysisAnalyze & design application per business requirementsPrepare FD and Config. workbooks for providing requirements to Technical teams.Providing expertise in application setup to work best for relevant deal / clients caseCreate detailed functional specificationsTakes responsibility for own professional development and growth in line with agreed development planActively seeks opportunities for continuous improvement initiatives. QualificationsExpertise in Business Analysis 8 + years experience.Fast learner & experience in SDLC. Analytical, problem-solving skills.Strong empathy in understanding client needs/requirements.Communication and presentation skills.Representative behavior, client-facing experience.Strong team player with drive.Ability to work under pressure.Strong advantage Experience with software implementation methodology.Experience in Finance & Accounting Domain.Good to have exposure in P2P, O2C and R2R process. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

10 - 20 Lacs

Gurugram

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About company: We are an IT company based out in Gurgaon, Haryana. We develop and implement software that is designed to automize our clients processes regarding warehouse management, transportation management and others. Role: Sales Manager Exp: 3+ yrs Location Gurgaon Salary: up to 20 LPA Emglish comm skill fluent level & Every SAT SUN off (five days working /US cultural office enviroment ) Job Description: Should have experience in IT sales (preferably software or products, not laptops or other hardware); Must be ready for client visits in the field, and it can be anywhere in India where the client gets interested. This position implies a lot of business traveling. Experience of selling to big clients (like international companies and Indian leaders of the market) and communicating with C-Level executives; Experience of performing product demos for the clients as a part of that cycle of sales (and these demos should not be PPT presentations but rather explanation of how the system functions, what are its technical characteristics, how it can be integrated with other applications, how exactly will the client benefit from it etc.); Questioner - What are their strengths as a candidate, what were their biggest clients (either names or meaningful description like international FMCG company, 10K+ employees; What is the worth of their projects (e.g. 1cr in yearly subscription or 80 Lakhs/cost of the project);

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1.0 - 4.0 years

2 - 3 Lacs

Noida

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We have opening-(Demo/Charge Entry). Specialty: Demo/Charge Entry Designation- Executive/Sr Executive Qualification- Graduation Exp-Minimum 6 Months of Experience Work mode- Work from Office Shift- Night Shift Location- Sec-62, NOIDA Interested candidates can share resume to Manish.singh2@pacificbpo.com Manish Singh - 9311316017(Call/WhatsApp)

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1.0 - 4.0 years

2 - 3 Lacs

Noida

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We have opening-(Demo/Charge Entry). Specialty: Demo/Charge Entry Designation: Executive Exp-Minimum 6 Months of Experience Work from Office Noida: Location Interested candidates can share resume to sahil.saiju@pacificbpo.com Sahil Saiju - 9910660109 Karuna Chauhan - 9910028569

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2.0 - 4.0 years

4 - 9 Lacs

Pune

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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches." All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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5.0 - 9.0 years

14 - 19 Lacs

Pune

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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches. All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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5.0 - 9.0 years

14 - 19 Lacs

Gurugram

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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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1.0 - 6.0 years

2 - 4 Lacs

Chennai

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Dear Candidates, We are hiring medical billing executive for Chennai location Domain: Medical Billing Process: AR Analyst, Payment Posting, Charge & Demo Designation: Executive, Senior Executive Experience: 1 Yrs to 6 Yrs Salary: As per norms Location: Chennai (Guindy) Work Mode: Work From Office Required Skills: Demo and Charge Entry: Access and download super bills and face sheets from client file server Track and maintain the status log Pull the patient in Client software using the name or DOB If patient not found, Demo has to be created using the face sheet Need to check the eligibility status for the patient insurance Charges have to be keyed according to the client protocol All the queries should be maintained in the log and client has to be updated by EOD. Payment Posting: Should be experience of below 4 year. Should have good typing skill. Should be Strong in reviewing EOB'S. Should be trained in working both Manual Posting and Auto Posting (835 Remits) Should have the knowledge to identify denial codes (RARC & CARC) with denial reason & Correspondence. Should have analytical skill to post the checks to the correct patients. Should have knowledge in Patients payments. Should have knowledge Offset and Refund. Should have knowledge in Recoupment and Over Payment/Under Payments. Should have knowledge in Sequestration and Interest payment/Penalty payments. Should have knowledge in Cross Over (Piggy Bag). Should have known about Capitation Agreement Payments. Should have known about Patients Responsibility (Copay, Coinsurance & Deductible) Should have known about PAYMENT FORMULAS Should have know about the Participating and Non-Participating Provider. Have to know about HSA and HRA payments Have to know about the different between Paid to Patient and Paid to Provider Should have known about Small Balance Write Off Should have known about the Adjustment/Write Off scenario, if patient is having Medicaid as secondary. Should have known about Workers Comp” and “No Fault” Ar Analyst : Clear the rejections Check whether the response is received in a timely manner Check process dashboard on time; if any rejection found Resolve the global issues working with the process and inform the client Generate Insurance Collection summary report grouping by Insurance and sub-grouping. Work on the denial bucket claims Review EOB, post the denials and take appropriate action on the denials. Resolve the denied claims Update the practice specific denial count & dollar in the spreadsheet Interested candidates can directly reach out to us via Whatsapp or through direct call Contact Person: Rishi Mobile Number: 8610529763 Regards Rishi HR Team Qway Technologies

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1.0 - 4.0 years

3 - 3 Lacs

Noida

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Job Role : Accurate posting of Patient demographic detail Charge Entry or Payment Posting transactions in the revenue cycle software provided by the customer Strive to achieve the productivity standards Adhere to customer provided turnaround time requirements Actively Participate in all training activities from Induction training, Client specific training and refresher training on billing and compliance Possess strong ability to understand impact of the process on customer KPIs Adhere to the company's information security guidelines Demonstrate ethical behavior at all times Job REQUIREMENTS To be considered for this position, applicants need to meet the following qualification criteria: 1-4 years of experience in Patient Demographics Entry, Payment posting or Charge Entry Strong knowledge of medical billing concepts Good communication and analytical skills Must be flexible to work in shifts This process does not require any call center skills (non-voice) Interested candidates can call/ WhatsApp HR Manish Singh - 9311316017

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0.0 - 4.0 years

1 - 1 Lacs

Pune, Ahmedabad

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Job Title: Demo Promoter Experience: 0 to 1 Years (Freshers can also apply) Job Type: Full-Time, Field Work Location: ( Pune & Ahmedabad ) Key Responsibilities: Conduct live product demonstrations at retail outlets, kiosks, or promotional events Explain features and benefits of products to customers clearly and confidently Encourage product trials and generate customer interest Collect customer feedback and report to the team Maintain product display and ensure cleanliness of demo area Achieve assigned daily/weekly demonstration and engagement targets Coordinate with sales and marketing teams for campaign updates Required Skills: Good communication and interpersonal skills Presentable and confident personality Energetic and enthusiastic approach Willingness to work in field roles and flexible timings Basic understanding of sales and customer handling Language proficiency: [Mention local/regional language if required]

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 8.0 years

8 - 10 Lacs

Bengaluru

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We are looking for a skilled professional with 3 to 8 years of experience to join our team as a Sr. Associate in Oracle NetSuite, located in Hyderabad and Bangalore. The ideal candidate will have a strong background in finance and excellent communication skills. Roles and Responsibility Conduct requirement gathering sessions with clients on all NetSuite modules. Support project teams in documenting requirements, flowcharts, and training documents. Configure environments for client demos and walkthroughs. Prepare data for migrations and testing. Coordinate with global teams on completing project tasks as per the project plans. Write, test, and execute Use Cases. Execute UAT/SIT (testing) test scenarios and coordinate with cross-functional teams to deliver project expectations on time. Deliver as an individual contributor working directly with the client, and able to work with teams of Consultants, Developers, Solution Architects, and PM. Absorb new product and technical capabilities from NetSuite during new product releases and be willing to learn new NS partner solutions. Oversee client delivery quality on assigned projects and manage tasks within communicated budget/ timelines. Job Requirements Minimum 3 years of functional, hands-on NetSuite experience. Consultant on multiple NetSuite implementations, leading projects, or portions of projects. Strong communication and interpersonal skills are required to manage task assignments and drive issue resolution. NetSuite certifications: SuiteFoundation, ERP Consultant, Admin, Financial User. Experience in at least 3 end-to-end full cycle implementation. Great communication skills and proactive communications, both written and spoken, with internal team members and clients. Finance background preferred, especially prior experience in leading discovery sessions mainly on the Finance side. Experience in ARM and Multi-Book is desirable. Administering comprehensive training and documentation to both end-users and admin users. Preferred certifications: NetSuite Foundation, NetSuite ERP Consultant, NetSuite ARM Certification, Multi-Book enablement, Certified Financial User.

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1.0 - 3.0 years

1 - 3 Lacs

Ahmedabad

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Provide first-line software support via chat, email, or phone. Troubleshoot issues, guide users, document cases, test features, create support content, gather feedback, train users, and give client demos via Google Meet. Required Candidate profile Bachelor's in IT/CS/Business. Min 1 year experience. Strong communication, problem-solving, multitasking. Knowledge of software, troubleshooting, ticketing/CRM tools a plus.

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10.0 - 15.0 years

8 - 12 Lacs

Bengaluru

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? Breaks down and prioritizes team backlog ? Advanced computer software skills. Minimum 8 years tech experience; Minimum 2 years as TPM / BA;with Airine, GDS domain experience ? Analyses business/customer problems and identify Sabre product gaps ? Excellent written and verbal communication skills; ? Provides input to technical and business aspects of requirements ? Ability to handle multiple projects simultaneously. ? Collaborates with team to provide input on requirements (for sprint planning) ? Provides inputs during sprint execution ? Provides inputs for go/no-go decision making for every release in conjunction with key stakeholders (incl. promotion to CVT, cert, prod environments) ? Authorized to accept/sign-off stories at completion ? Attends scrum ceremonies ? Supports Product Managers, Interfaces with Marketing/Customer for developing an understanding of business problems ? Creates Functional Requirements Document (FRD) as required ? Verifies accuracy of release notes, SAN, User Guide as required in ship with Product Manager ? Owns the sizing process ? Conducts customer demo as needed

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20.0 - 28.0 years

30 - 45 Lacs

Chandigarh

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We are looking for a QA Manager with strong experience in cloud and on-premise product delivery. In this role, you will lead a QA team responsible for ensuring quality across the entire lifecycle from development and staging to customer implementation and deployment testing. This includes test planning, automation, and coordination with DevOps, implementation teams, and support. Key Responsibilities: Define and manage QA strategy for products deployed on both AWS and customer-managed environments. Collaborate with implementation and delivery teams to validate builds before deployment to on-premise customers. Oversee testing across development, staging, and UAT environments to ensure high-quality releases. Develop automated test frameworks for APIs, UI, and infrastructure validation (cloud and on-premise). Establish pre-deployment validation checklists for customer-specific builds and configurations. Ensure rigorous regression, performance, and security testing, especially for regulated industries. Coordinate with support and implementation teams to triage field issues and incorporate feedback into QA processes. Develop and track quality KPIs such as defect density, release stability, and field defect rates. Drive continuous improvement in QA practices across CI/CD pipelines, automation, and manual validation efforts. Requirements: Bachelors or Masters in Computer Science, Engineering, or a related field. 10+ years in QA, with 3+ in a leadership role managing both SaaS and on-premise product testing. Strong experience with cloud-native apps (AWS) and packaged software delivered to enterprise customers. Experience in installation and configuration testing for Linux/Windows environments. Expertise in automation tools (e.g., Selenium, Postman, PyTest) and CI/CD (e.g., Jenkins, GitLab). Familiarity with Docker, Kubernetes, and infrastructure as code (e.g., Terraform, CloudFormation). Excellent cross-functional communication, leadership, and problem-solving skills. Preferred Qualifications: AWS Certification (e.g., Solutions Architect, DevOps Engineer). Experience with configuration management tools (e.g., Ansible, Chef) for on-prem deployments. Exposure to compliance testing (e.g., SOC 2, HIPAA) in both cloud and on-premise contexts. Hands-on with monitoring/logging tools like CloudWatch, ELK, or Prometheus. Roles and Responsibilities Team mentoring, Risk Analysis, API Testing, Functional Testing, Cloud Server, Integration Testing, Agile, Database Testing, Complex Data queries

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4.0 - 7.0 years

12 - 17 Lacs

Gurugram

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Role & responsibilities Collaborate with internal team to present ZIGRAMs products to new prospects and existing customers to ensure strategic new business development. Gather customer requirements, develop and deliver product demonstrations, and work with sales team to develop pricing recommendations. Identify and report technical issues that go beyond the specification of our product and assure complete customer satisfaction through all stages of the sales process. Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. Assist with functional and technical elements of Requests for Information (RFIs) and Requests for Proposal (RFPs). Identify product enhancement requirements and convey these requirements to products team.. Providing sales with technical and logistical support as necessary.. Work with products and sales teams to ensure complete customer satisfaction and collaborate with the product manager and other teams as necessary. Represent the sales team at field events such as tradeshows & industry events. Log all sales activities on CRM, develop and present supporting reports as needed. Preferred candidate profile Bachelors or masters degree At least 4+ years experience Excel at developing relationships over the phone Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment Excellent communication skills (verbal and written) Must be able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives Strong business acumen, ethics and high integrity Experience using sales automation products and web collaboration tools Industry experience and/or interest in one or more of the following areas is highly preferred: SaaS, RegTech, Fin Tech etc.

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1.0 - 4.0 years

8 - 12 Lacs

Gurugram

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Role & responsibilities Collaborate with internal team to present ZIGRAMs products to new prospects and existing customers to ensure strategic new business development. Gather customer requirements, develop and deliver product demonstrations, and work with sales team to develop pricing recommendations. Identify and report technical issues that go beyond the specification of our product and assure complete customer satisfaction through all stages of the sales process. Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives. Assist with functional and technical elements of Requests for Information (RFIs) and Requests for Proposal (RFPs). Identify product enhancement requirements and convey these requirements to products team.. Providing sales with technical and logistical support as necessary.. Work with products and sales teams to ensure complete customer satisfaction and collaborate with the product manager and other teams as necessary. Represent the sales team at field events such as tradeshows & industry events. Log all sales activities on CRM, develop and present supporting reports as needed. Preferred candidate profile Bachelors or masters degree At least 2+ years experience Excel at developing relationships over the phone Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment Excellent communication skills (verbal and written) Must be able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives Strong business acumen, ethics and high integrity Experience using sales automation products and web collaboration tools Industry experience and/or interest in one or more of the following areas is highly preferred: SaaS, RegTech, Fin Tech etc.

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4.0 - 7.0 years

13 - 18 Lacs

Hyderabad

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Overview The role will be responsible for creating and onboarding project teams, integrating them into the organization and facilitates communication and information exchange between external groups and the project team. The role will monitor project progress , provide timely feedback, and drive a culture of agility and learning. The role will hosts DSUs to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track and host regular sessions to share updates with product stakeholders about how the project is progressing (or not). The role serves as the coach for the development team and the product owner. One of their key responsibilities is to ensure that the team is adequately trained to understand Agile processes The role keeps the team organized and on track by hosting daily stand-up meetings, sprint planning meetings, sprint reviews, etc The role helps the team stay focused on tasks needed to be done in each iteration. For this, the Master removes any distractions or roadblocks that can hinder the progress of the team SM Assist the Product Owner With the Product Backlog. Responsibilities Have excellent knowledge for Azure DevOps tool (KEY) and good exposure of managing large / complex projects. Excellent is creating dashboards in ADO SAFe Certified and have facilitiated PI Planning for large teams 5+ years as an scrum master Manage Risk / Bugs for your workstream Lead program level initiatives Art Sync , DEMO & RETRO Have hands on experience in Capacity Planning. Monitoring team and program progress and ensure all risk are captured and being worked upon Removing obstacles and coaching the team/other scrum masters to help them get better especially coaching on agile practices Qualifications Ability to provide presentation at leadership level on progress on initiatives & projects. Ability to effectively communicate with all levels of the organization business and IT stakeholders. Ability to create inclusive enviornmnet for team where team coloborate and deliver value.

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7.0 - 8.0 years

9 - 14 Lacs

Pune

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Job ID: 198682 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution. Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects. Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience. Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners All you need is... Bachelor's degree in Science/IT/Computing or equivalent and 7-8 years' experience as a software engineer or a software support engineer. Awareness of programming concepts and ability to write software code in at least one programming language. 5 to 8 years of experience with C# application and relational database technologies. 5+ Years of Development experience in C# coding Expert database development knowledge 3+ Shell scripts/Python development experience will be advantage A plus would be candidate with 5+ Years of Development experience using cutting edge development tools in C#. Certifications in any cloud technologies. Experienced in unit testing, test-driven development, integration testing, and deployment using cloud technologies A plus for the role is some experience with mainframe application technologies (COBOL, CICS, DB2, etc ), and able to understand the transformation from a legacy codeset to a modern codeset Why you will love this job: The chance to serve as a specialist in software and technology. You will take an active role in technical mentoring within the team. We provide stellar benefits from health to dental to paid time off and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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