2571 Account Management Jobs - Page 12

Roles & Responsibilities: Developing the Hyperscale Funding e2e Process to include claiming incentives, streamlining internal activities, and capturing in Partner Systems. Ensure the designed process for Deal/Funding registrations is implemented effectively across SBU NCE and submissions happen within defined timelines Collaborating and coaching the relevant stakeholders like Account Leads (GCP), Solution Architects, Delivery Managers, Partner Managers etc for them to understand the claim process to help with details to initiate the claims process. Responsible for ensuring the process is streamlined across entire SBU (4 BUs) through local SPOCs Develop, build, and document SME level knowledge on the various financial incentive programs available from Hyperscaler Build a network with relevant stakeholders at the Partner organizations Maintain a knowledge base and share best practices regarding funding requests. Generate periodic reports on funding utilization for the Partner Management and CoE Leaders, including a management tracker that illustrates the progress of all funding claims, and a financial report of how much is forecast to be successfully captured.

Overview - A highly organised and proactive Project Manager/Account Manager to join our team. The ideal candidate will be responsible for ensuring that all projects are completed on time, within budget, and to the highest quality standards. This role requires exceptional multitasking abilities, excellent communication skills, and a strong understanding of project management and account management principles. Location- Remote Key responsibilities Project Management: Oversee the planning, implementation, and tracking of projects. Ensure all project deadlines are met and deliverables are of high quality and as per clients expectations Coordinate internal resources and third parties/vendors for the flawless execution of projects. Develop detailed project plans to monitor and track progress. Manage changes to the project scope, project schedule, and project costs. Manage client relationships, address any concerns or challenges promptly Maintain high level of client satisfaction through out the project lifecycle Account Management: Serve as the main point of contact for clients, ensuring their needs and expectations are met. Build and maintain strong, long-lasting client relationships. Prepare and deliver client presentations and reports. Resource Optimization: Determine the most efficient use of human and technological resources. Ensure there is no wastage of resources and that all assets are utilised effectively. Monitor and manage project budgets and resources. Stakeholder Communication: Follow up with all stakeholders to ensure project alignment and progress. Facilitate regular meetings to keep all team members informed and aligned. Provide regular updates to clients and senior management. Quality Assurance: Maintain the highest quality standards in all project deliverables. Implement and oversee quality control processes. Team Performance and Well-being: Ensure all team members are performing at their highest capacity. Foster a positive and productive work environment. Address and resolve any issues that may arise within the team. Qualification & work experience Masters degree or equivalent - PGDM/ MMS/ Diploma in Project Management Proven experience as project manager in relevant industry Excellent communication skills and presentation skills Excellent understanding of project management methodologies and best practices Strong team management skills and leadership ability Problem solving and decision making skills Take ownership of the project and ensure it is delivered successfully with agreed time, business and quality standards

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Serve as the lead point of contact for all customer IT account management matters Build and maintain strong, long-lasting client relationships Look at opportunities for new technologies including AI to improve efficiencies Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of IT solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics (e.g. quarterly service levels and annual forecasts) Prepare reports on account status Assist with challenging client requests or issue escalations as needed Qualifications Graduate

Job Summary: We are looking for a dynamic Key Account Manager to manage and grow relationships with major clients in the Healthcare & Beauty segment. The role involves strategic account planning, relationship management, and driving revenue growth through key retail partners and distributors Key Responsibilities: Account Management Onboarding & Manage portfolio of key accounts including major retailers, Healthcare & Beauty chains, and distributors Develop and execute strategic account plans to maximize revenue and market share Conduct regular business reviews and maintain strong client relationships Identify and pursue new business opportunities within existing accounts Sales Performance Achieve and exceed assigned sales targets and KPIs Negotiate pricing, terms, and promotional agreements with key accounts Monitor account performance and implement growth strategies Prepare sales forecasts and regular performance reports Customer Relationship Management Build and maintain strong relationships with key decision makers Understand customer needs and provide tailored solutions Handle customer complaints and resolve issues promptly Organize and attend customer meetings, presentations, and events Market Intelligence Monitor market trends, competitor activities, and customer insights Provide feedback on market conditions to internal teams Identify opportunities for category expansion and new product introductions Cross-functional Coordination Collaborate with marketing team on trade promotions and campaigns Work with supply chain team to ensure product availability Coordinate with customer service team for seamless order processing Support category managers with account-specific insights Requirements: Bachelor's degree in Business, Marketing, Life Sciences, or related field. 5+ years of key account management or business development experience, preferably in the healthcare, beauty, or wellness industry. Proven track record of managing large accounts and delivering consistent revenue growth. Strong negotiation, communication, and presentation skills. Ability to manage multiple priorities and work cross-functionally. Proficiency in CRM tools (e.g., Salesforce, Zoho). Willingness to travel as needed.

Key Responsibilities: Client Relationship Management: Establish and maintain positive relationships with clients through regular communication and personalized attention. Understand clients' needs, business goals, and challenges to provide tailored solutions. Client Engagement: Proactively engage with clients to ensure satisfaction and gather feedback on products and services. Address client inquiries, concerns, and requests promptly and professionally. Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products or services to existing clients. Present new offerings and benefits to clients and negotiate favorable terms. Account Management: Manage a portfolio of clients, track account performance, and identify areas for improvement. Work towards meeting revenue and retention targets for assigned client accounts. Product Knowledge: Develop a deep understanding of the company's products and services to effectively communicate their value to clients. Issue Resolution: Collaborate with internal teams, such as customer support and technical departments, to address and resolve client issues in a timely manner. Contract Renewals: Monitor contract expiration dates and proactively initiate the renewal process with clients.

Responsibilities: Manage client relationships Ensure customer satisfaction Collaborate with cross-functional teams Meet revenue targets Develop strategic plans Travel allowance Sales incentives Flexi working Marriage & childbirth gifts Accessible workspace

: Job Title Client Services Specialist LocationMumbai, India Overview: Deutsche Banks Corporate Bank (CB) a market leader incash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionsacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Trust and Agency Service (TAS): With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. Role Description The Corporate Trust business is responsible for a broad portfolio of conventional debt and securitization transactions and service teams are required to engage directly with transaction parties supporting the administration of structured and non-structured debt issuances in accordance with the contractual terms. This role is exciting and broad rangingthe successful candidate will have extensive interaction across the transaction value chain and will be a critical component of the end-to-end service delivery to the client on a day-to-day basis ensuring all requirements are met in an accurate and timely manner. Duties will include processing client transactions and instructions, maintaining internal systems, producing reports in support of the front office to ensure the client always receives the best possible service. The successful candidate will be required to cover European working hours supporting the EMEA business. Corporate title will depend on the relative experience of candidate. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Supporting the Corporate Trust EMEA business across a portfolio of CLO deals within Structured Finance vertical Timely completion of client & deal management system records, for record keeping, document handling and revenue management - ensuring accuracy of data at all times Processing and settlement of deal related transactions - including account opening, payments, investments, and securities settlements. Interacting with deal parties including swap counterparties to ensure accurate and timely maintenance of deal portfolios and facilitating all necessary payment and reporting obligations. Monitor and reconcile client ledgers, bank ledger, fee billing, late payment claims and other operational MIS break reports, providing regular feedback to client services management on all outstanding items. Ensuring daily accuracy of all Structured Finance deal portfolios, including loading new assets & maintain existing collateral, swap & liability data in relevant applications, enabling client services account managers to run hypothetical trading scenarios on a timely basis. Assistance in the preparation of periodic cash manager, investor and payment date reports and respond to any corporate action event requirements. Timely escalation of client or operational problems to team leaders / department head as relevant Supporting fellow team members, team leaders and department head on an ongoing basis Any other duties or ad-hoc projects as required. Your skills and experience Relevant experience in a similar role in investment banking or corporate banking administration Experience in CLO administration and/or loan operations. A good understanding of the global financial services industry, Fixed income, and Debt Capital Markets Familiarity with debt capital markets transaction documentation is advantageous, but not essential. A practical knowledge of banking operations and an understanding of SWIFT / payment processing Basic accounting knowledge and / or strong reconciliation skills Experience at interacting widely through a financial service organization. The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually. Fluent written and spoken English is essential. You will be: An effective and concise communicator, both verbal and written Numerate and analytical with strong attention to detail Able to interact with people from different business/disciplines acting consistently throughout the organization. A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus Able to work in a challenging and rapidly changing business environment. Able to adapt to complex financial and operational matters. PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided. Educated to degree level or similar. How well support you

: Investment Bank and Cross Product Operations (IBCPO) is fully integrated, front-to-back aligned delivery model providing transaction, reporting and cash management services to Deutsche Banks multi-asset global businesses including IB FIC Sales and Trading, Corporate Bank and Capital Release Unit. Operational services include core trade date middle offices, controls and regulatory reporting, margin, liquidity as well as tax and asset servicing. Corporate Bank Operations (CB Operations) is an integrated delivery model, in a continuous process of front-to-back alignment providing transaction, reporting and cash management services to Deutsche Banks multi-asset global businesses including CB Business Cash Management, Trust and Agency Services, Trade Finance and Lending, as well as Security Services . Deutsche Bank is going through a significant transformation of its front-to-back operations including IBCPO, marked as one of the banks top 3 transformation agendas. The role will report to the India Head of Investment Bank and Cross Product F2B Operations. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title: TAS Client Service Specialist Location: Mumbai, India Corporate TitleAnalyst Role Description The Corporate Trust business is responsible for a broad portfolio of conventional debt and securitization transactions and service teams are required to engage directly with transaction parties supporting the administration of structured and non-structured debt issuances in accordance with the contractual terms. This role is exciting and broad rangingthe successful candidate will have extensive interaction across the transaction value chain and will be a critical component of the end to end service delivery to the client on a day to day basis ensuring all requirements are met in an accurate and timely manner. Duties will include processing client transactions and instructions, maintaining internal systems, producing reports in support of the front office to ensure the client receives the best possible service at all times. The successful candidate will be required to cover European working hours supporting the EMEA business Corporate title will depend on the relative experience of candidate. OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusinessTrust and Agency Service (TAS): With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Supporting the Corporate Trust EMEA business across a portfolio of products and services including Debt Capital Markets bonds and programme debt, liability management, project finance, asset repackaging vehicles and escrows Timely completion of client & deal management system records, for record keeping, document handling and revenue management - ensuring accuracy of data at all times Processing and settlement of deal related transactions - including account opening, payments, investments and securities settlements Interacting with deal parties including swap counterparties and investors as necessary Monitor and reconcile client ledgers, bank ledger, fee billing, late payment claims and other operational MIS break reports, providing regular feedback to client services management on all outstanding items Interact daily with operations teams to support all debt servicing requirements including query management and resolution Timely escalation of client or operational problems to team leaders / department head as relevant Supporting fellow team members, team leaders and department head on an ongoing basis Any other duties or ad-hoc projects as required Your skills and experience You will have some, but not necessarily all of the following: Relevant experience in a similar role in investment banking or corporate banking administration A good understanding of the global financial services industry, Fixed income and Debt Capital Markets Familiarity with debt capital markets transaction documentation is advantageous, but not essential A practical knowledge of banking operations and an understanding of SWIFT / payment processing Basic accounting knowledge and / or strong reconciliation skills Experience at interacting widely through a financial services organization The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually Fluent written and spoken English is essential Additional European language skills including German, Spanish, Italian, French and Russian would be beneficial but not essential You will be: An effective and concise communicator, both verbal and written Numerate and analytical with strong attention to detail Able to interact with people from different business/disciplines acting consistently throughout the organization. A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus Able to work in a challenging and rapidly changing business environment Able to adapt to complex financial and operational matters PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided Educated to degree level or similar How well support you

: Job Title TAS Client Service Specialist LocationMumbai, India Corporate TitleAssociate Role Description The Corporate Trust business is responsible for a broad portfolio of conventional debt and securitization transactions and service teams are required to engage directly with transaction parties supporting the administration of structured and non-structured debt issuances in accordance with the contractual terms. This role is exciting and broad rangingthe successful candidate will have extensive interaction across the transaction value chain and will be a critical component of the end to end service delivery to the client on a day to day basis ensuring all requirements are met in an accurate and timely manner. Duties will include processing client transactions and instructions, maintaining internal systems, producing reports in support of the front office to ensure the client receives the best possible service at all times. The successful candidate will be required to cover European working hours supporting the EMEA business Corporate title will depend on the relative experience of candidate. OverviewBusiness Division Deutsche Banks Corporate Bank (CB) a market leader incash management,trade finance & lending,securities services and Trust & Agency Services. Focusing on the treasurers and finance departments ofcorporate and commercial clients and financial institutionsacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. OverviewBusinessTrust and Agency Service (TAS): With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Supporting the Corporate Trust EMEA business across a portfolio of ABS/MBS/ABCP deals within Structured Finance vertical Timely completion of client & deal management system records, for record keeping, document handling and revenue management - ensuring accuracy of data at all times Processing and settlement of deal related transactions - including account opening, payments, investments and securities settlements Interacting with deal parties including swap counterparties to ensure accurate and timely maintenance of deal portfolios and facilitating all necessary payment and reporting obligations Monitor and reconcile client ledgers, bank ledger, fee billing, late payment claims and other operational MIS break reports, providing regular feedback to client services management on all outstanding items Ensuring daily accuracy of all Structured Finance deal portfolios, including loading new assets & maintain existing collateral, swap & liability data in relevant applications, enabling client services account managers to run hypothetical trading scenarios on a timely basis Assistance in the preparation of periodic cash manager, investor and payment date reports and respond to any corporate action event requirements Timely escalation of client or operational problems to team leaders / department head as relevant Supporting fellow team members, team leaders and department head on an ongoing basis Any other duties or ad-hoc projects as required Your skills and experience Relevant experience in a similar role in investment banking or corporate banking administration Experience in ABS/MBS administration A good understanding of the global financial services industry, Fixed income and Debt Capital Markets Familiarity with debt capital markets transaction documentation is advantageous, but not essential A practical knowledge of banking operations and an understanding of SWIFT / payment processing Basic accounting knowledge and / or strong reconciliation skills Experience at interacting widely through a financial services organization The ability to work under pressure, handle multiple priorities and work as part of a team as well as individually Fluent written and spoken English is essential Additional European language skills including German, Spanish, Italian, French and Russian would be beneficial but not essential You will be: An effective and concise communicator, both verbal and written Numerate and analytical with strong attention to detail Able to interact with people from different business/disciplines acting consistently throughout the organization. A team player with strong communication skills, a proactive mind-set and a professional attitude to delivery and client-focus Able to work in a challenging and rapidly changing business environment Able to adapt to complex financial and operational matters PC literate with good working knowledge of Microsoft Office products particularly MS Excel. Parts of the role will be using internal systems for which training will be provided Educated to degree level or similar How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Overview: Seeking dynamic and results-driven Sales Executive with proven experience in client management. The ideal candidate will have a passion for building and maintaining strong client relationships, coupled with the ability to drive sales growth and manage exceptional customer relationship. This role combines both new business acquisition and strategic account management, ensuring that our clients receive the best possible service and value. Key Responsibilities: Sales and Account Management: o Manage a portfolio of key accounts, ensuring customer satisfaction and retention. o Identify and prospect new business opportunities, both within existing accounts and new clients. o Develop and implement tailored sales strategies for each client to drive revenue growth. o Build long-term relationships with key stakeholders within customer organisations, becoming a trusted advisor. o Lead negotiations, prepare proposals, and close deals to meet sales targets and KPIs. Customer Relationship Development: o Build new relationships and addressing client issues or concerns promptly along with existing account managers. o Understand clients' needs and work to exceed their expectations by offering tailored solutions. o Regularly communicate with clients to ensure continued satisfaction and uncover opportunities for further sales. o Ensure smooth post-sale implementation and support, collaborating with internal teams to guarantee the successful delivery of Xerago services. Market Insights and Reporting: o Create client profiling for each client and work upon opportunity areas. o Stay updated on industry trends, competitor activities, and market conditions. o Track day to day sales performance, customer interactions, feedback, and account growth metrics, reporting progress to management. o Provide feedback and insights to internal teams to refine product offerings and marketing strategies. Collaboration with Internal Teams: o Work closely with marketing, product, and support teams to ensure the successful execution of client solutions. o Share insights and feedback from clients to help improve service delivery and product offerings. Qualification: Bachelors degree in Business, Marketing or Information technology related field Minimum 3+ years of experience in sales with a focus on account management. Strong understanding of digital transformation, digital marketing, IT initiatives, MarTech Sales process from lead generation to closing deals. Proven track record of meeting or exceeding sales targets and managing accounts effectively. Exceptional communication and interpersonal skills, with the ability to build rapport with clients at all levels. Ability to identify client needs and provide tailored solutions. Highly organised with strong time management skills and attention to detail. Proficient in CRM software experience will be added advantage Desirable Skills: Experience in technology and banking domain will be advantage. Negotiation skills and the ability to manage complex sales cycles Self-motivated, proactive, and goal-oriented. Skilled in relationship building

Reporting To: National Sales Manager Role Summary: The Regional Sales and Relationship Manager is responsible for driving sales growth, building strong customer relationships, and managing accounts across designated regions. This role is pivotal in ensuring market expansion and customer satisfaction in the aluminium scaffolding and construction equipment industry. Key Responsibilities: Achieve sales targets and increase revenue in assigned regions. Develop and maintain robust relationships with customers, including decision-makers. Manage customer accounts and identify new business opportunities. Conduct market intelligence to understand industry trends and competitors. Provide regular reports and analyses to the National Sales Manager. Requirements: Education: Bachelors degree in Business Administration, Marketing, or equivalent. Experience: Minimum of 5 years in sales/relationship management in a related industry. Skills: Strong communication, interpersonal, problem-solving, and leadership abilities. Flexibility: Willing to travel extensively. Location - Bangalore.

We are looking for a dynamic and results-driven Business Development cum Account Manager to join our team. The ideal candidate will be responsible for driving business growth by acquiring new clients and managing key accounts in the domestic staffing domain . You will play a dual role in expanding our client base and ensuring smooth service delivery for existing clients. Key Responsibilities: Business Development: Identify and generate new business opportunities in the domestic staffing space (IT/Non-IT). Develop and execute sales strategies to acquire new clients. Conduct market research to stay updated with industry trends, competition, and potential clients. Build a strong pipeline of prospects through networking, referrals, cold calls, LinkedIn outreach, and events. Create and deliver effective proposals and pitch presentations to prospective clients. Account Management: Serve as the primary point of contact for assigned client accounts. Understand client staffing requirements and ensure timely delivery of quality profiles. Coordinate with internal recruitment teams to meet client needs and expectations. Maintain strong client relationships and drive account growth through upselling and cross-selling. Monitor and ensure service-level agreements (SLAs), compliance, and client satisfaction metrics. Key Skills & Qualifications: Proven track record in business development and account management in a staffing/recruitment agency . Solid understanding of domestic hiring trends and recruitment processes. Strong interpersonal, communication, and negotiation skills. Ability to multitask, prioritize, and manage time effectively. Bachelor's degree in Business, HR, or a related field (MBA preferred but not mandatory).

Identify, engage, and secure new enterprise merchants, contributing to Fiserv's strategic growth and market leadership. Implement strategic upselling and cross-selling initiatives to grow the wallet share within your assigned portfolio, optimizing client value and engagement. Lead commercial and contractual negotiations with merchant partners, ensuring alignment and closures that achieve long-term success. Strategically introduce and drive adoption of VAS services among new and existing clients, enhancing their operational efficiency and satisfaction. Collaborate with channel partners to generate high-quality leads, streamline the merchant sourcing process, and expand Fiserv's reach. Manage assigned portfolios, addressing customer queries and ensuring seamless service delivery to maintain high levels of client satisfaction. What You Will Need to Know: Possess comprehensive knowledge and hands-on experience in payments, e-commerce, Fintech, and technology-enabled commerce businesses, specifically in a solution-selling environment. Demonstrate significant experience in cultivating and managing merchant, acquiring, or payment partnerships, with an in-depth understanding of the payment ecosystem. Exhibit strong written and verbal communication skills, paired with robust negotiation abilities. Excel in relationship management, fostering trust and alignment with key stakeholders. Display exceptional time management and organizational capabilities, crucial for managing complex projects and achieving the objectives with timelines.

Data Operations Analyst Kiya.ai is looking for a Data Operations Analyst to join our team, working with our client BNY Mellon. This role is crucial for ensuring the accuracy and integrity of data, contributing to report generation, and supporting data-related inquiries. Job Description: As a Data Operations Analyst, you will: Interpret findings and prepare initial drafts of standard reports. Work with internal and external datasets and client reference data, providing analysis in market development for securities data. You'll apply techniques such as querying to extract data for analysis. Provide information based on data-related questions from internal and external clients, and may help offer solutions. You'll ensure that all customer responses are thoroughly documented and verified. Primary Responsibilities: Client Account Management (20%): Responsible for quality checking the opening, maintenance, and closing of client accounts on a standard system by logically interpreting requests from clients and client-facing groups. This includes meeting daily SLAs and avoiding risk events, as well as providing functional and systems training to new team members. Request Processing (20%): Process all requests using established procedures by performing relevant checks and controls, under close supervision, to meet all defined SLAs and avoid risk events. You'll also perform periodic procedure reviews. Process Improvement (20%): Contribute to process efficiency ideas, re-engineering, and automation initiatives. Error Analysis & Prevention (20%): Actively participate in Root Cause Analysis (RCA) and error log analysis to prevent the reoccurrence of errors/Operational Risk Events (OREs) through the implementation of controls and identification of gaps. Software Implementation Support (20%): May assist with the implementation of new software releases, coordinating delivery dates for testing and production. Provide technical support for conversions by investigating client issues and researching new functionality. Required Skill Sets: Data analytics Excellent verbal and written communication skills Well-versed with MS Office tools Training skills Reporting Working knowledge of iGrafX and Visio

Job CategoryClient Servicing Job TypeFull Time Job LocationRemote Thane & Navi Mum Role Overview As the Client Servicing Head at AdEngage, you will be the bridge between our clients and our internal teams, ensuring seamless communication and project delivery that exceeds client expectations Your role is critical in maintaining and strengthening client relationships, contributing to our continued growth Key Responsibilities Lead the client servicing team to deliver exceptional service and support to our clients Develop and maintain strong relationships with clients, understanding their needs and objectives Coordinate with internal teams to ensure timely and successful delivery of our solutions Identify opportunities for upselling and cross-selling services to enhance client satisfaction and revenue growth Ideal Candidate Holds a Bachelors degree in Business Administration, Marketing, or related fields Has a minimum of 2 years of experience in client servicing, account management, or a related field Exhibits strong leadership, communication, and interpersonal skills Is adept at problem-solving and has a client-focused approach

We are looking for a person who have experience with social media marketing content marketing, films/reels etc mainline email marketing has knowledge of digital marketing (not necessarily at an execution level). We need creative thinking, project management skills, someone who has energy and has successfully executed (along with a team) campaigns - NOT media campaigns. minimum 4 years with advertising company .

Resolve querries received through online platforms or email communications Handling customer questions & inquiries Preparing and sending quotes and proposals. Managing the sales process through specific company software Prepares reports by collecting, analyzing, and summarizing information. Understand all the systems & processes to drive day to day business effectively.? Key Account Management and building & sustaining relationships with large customers. Develop plans for New business opportunities, market penetration/reach in respective region to improve the market share. Provide information on competitors through market intelligence and suggest strategies. Customer identification, Generating & Converting the lead in sales. Preparation of monthly, weekly and daily progress reports Developing channel to drive sales of focus products Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness. Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales. To achieve sales & collection targets.

Manage, escalate, and drive satisfactory resolution of customers' technical support, service, and infrastructure issues based on Adobe products and technologies. Manage implementation and consulting projects, where you would be expected to plan, schedule, and implement Adobe Learning Manager and its possible integrations. Expected to take support escalations from the region and help the Support team from time to time. Expected to be available to be on call when contacted by premium support customers for P0/P1 customer-impacting issues during non-operational hours. Create and facilitate communication channels between the TAM, Product Support, customer, product management and engineering teams in Adobe Proactively update customers about ALM updates, and upgrades and ensure necessary action to maintain availability and customer satisfaction. Proactively review and advise on the best practices and fine-tuning of ALM deployments. Proactively monitor reporting information and configurations of Adobe technologies at customer sites and make ongoing recommendations to Solution partners if involved. Help develop and maintain best practices for implementing and supporting Adobe products in both internal and customer-facing Knowledge Base. Maintain intimate knowledge of all Adobe products and services Provide clear and constructive product feedback to Adobe Product Management based on customer requirements Qualifications 4-10 years of account management experience (either pre- or post-sales) Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS. Experience in high-tech web technologies and Integration using APIs. Committed desire to provide customer satisfaction Strong written and verbal communication skills In-depth understanding of enterprise networks and infrastructure. Strong Troubleshooting and customer management skills are a must. In-depth understanding of APIs An understanding of CMS and SSO is required. Practical understanding of web servers and application servers. A practical understanding of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is required. Basic Shell Scripting/Programming Experience (HTML, JavaScript, PHP) is an added advantage. SQL experience is an added advantage. Role & responsibilities Preferred candidate profile Perks and benefits

Job Title: Technical Account Manager Adobe Learning Manager (ALM) Location:bangalore Job Summary: We are seeking a highly motivated and experienced Technical Account Manager (TAM) to manage, escalate, and drive satisfactory resolution of customer issues related to Adobe products, particularly Adobe Learning Manager (ALM) . The ideal candidate will have experience in SaaS-based solution support and implementation, with strong technical troubleshooting and customer-facing skills. In this role, you will lead ALM implementations, support complex integration projects, and act as a trusted advisor to our enterprise clients. You will also collaborate with cross-functional Adobe teams including Product Support, Engineering, Product Management, and Customer Success. Key Responsibilities: Manage and drive the resolution of customer issues involving Adobe technologies, primarily Adobe Learning Manager. Lead implementation and consulting projects, including planning, scheduling, execution, and post-implementation support. Take ownership of escalated technical issues (P0/P1) and provide timely resolution, including during non-operational hours if required. Act as a liaison between the customer, Adobe Product Support, Engineering, and Product Management teams. Proactively communicate with customers regarding product updates, upgrades, and recommend necessary actions to ensure system availability. Review customer ALM deployments to suggest best practices, fine-tuning, and ongoing optimization. Monitor customer configurations and reports, and advise solution partners as needed. Contribute to internal and external Knowledge Base development. Maintain expert-level knowledge of Adobe products, especially ALM, and provide product feedback to internal teams based on real-world customer usage. Support Adobes customer success goals by ensuring high levels of satisfaction and engagement. Required Skill Set: Experience: 410 years in Account Management or Customer Success (pre-sales or post-sales) in a SaaS environment. Technical Expertise: Hands-on experience with Learning Management Systems (LMS) and/or Content Management Systems (CMS). Strong understanding of enterprise networking and infrastructure. Proficient in integration using APIs (REST/SOAP). Troubleshooting and problem-solving skills in customer environments. Communication: Excellent verbal and written communication skills; ability to manage difficult conversations with diplomacy. Protocols: Knowledge of internet protocols such as HTTP, SMTP, DNS, LDAP, FTP . Platform Knowledge: Understanding of CMS, SSO (Single Sign-On), Web and Application Servers. Preferred / Advantageous Skills: Working knowledge of Adobe Learning Manager or other Adobe Experience Cloud solutions. Experience with Shell scripting or basic programming languages like HTML, JavaScript, PHP . Familiarity with SQL and ability to query data for reporting or troubleshooting. Experience with customer support tools and CRM platforms. Ability to create documentation, how-to guides, and best practice articles.

We are seeking a experienced Accounts Head to manage the full spectrum of financial and compliance operations in our Chartered Accountant firm. The role involves overseeing bookkeeping, financial reporting, tax compliance, and team coordination.

Senior Facilities Director Strategic Leadership : You will provide strategic direction and leadership to the account management team. This involves setting clear goals, objectives, and performance targets to ensure the team is aligned with the overall business objectives. Client Relationship Management : You will oversee the management of key client relationships, acting as a primary point of contact for senior-level client stakeholders. Building and maintaining strong relationships with clients is crucial for customer satisfaction and business growth. Account Planning : You will be responsible for developing comprehensive account plans for key clients. This involves understanding the client's business objectives, identifying opportunities for growth, and creating strategies to achieve the client's goals. Team Management : You will lead a team of account managers, providing guidance, coaching, and support to ensure they deliver exceptional service to clients. This includes overseeing their performance, conducting performance evaluations, and providing ongoing training and development opportunities. Financial Management : You will be responsible for driving revenue growth within key accounts. This includes monitoring account profitability, managing budgets, and identifying opportunities to upsell or cross-sell additional services. Business Development : You will collaborate with business development teams to identify and pursue new business opportunities within your existing accounts. This may involve conducting market research, identifying target clients, and participating in proposal development and presentations. Operational Excellence : You will ensure operational excellence within the account management function. This involves implementing and monitoring best practices, developing and streamlining processes, and leveraging technology to enhance efficiency and effectiveness. Reporting and Analysis : You will produce regular reports and analysis on key account metrics, including account performance, revenue growth, client satisfaction, and market trends. These insights will help inform strategic decision-making and drive continuous improvement. Sound like you To apply you need to be: We uphold excellence in everything we doand were always on the lookout for people who share our values. To fit this role, you should be a: Seasoned expert You have at least 10-12 years experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team. Critical thinker Does problem solving come naturally to you In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. Youll also need excellent organizational skills to prioritize work and meet tight deadlines. Compassionate leader Teamwork is a vital aspect of our brand, and well expect you to value this as well. Youll be the teams anchor in difficult days and their proud leader in times of success. Most important, youll lead by example, and promote open, constructive and collaborative relationships at all levels. On-site Bengaluru, KA Scheduled Weekly Hours: 40 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Prepare and maintain accurate financial records, reports, and general ledger accounts Reconcile bank statements and manage accounts payable and receivable Ensure compliance with statutory laws and financial regulations (GST, TDS, Income Tax, etc.) Assist in budget preparation, forecasting, and financial planning Handle monthly, quarterly, and year-end closing processes Support internal and external audits by providing necessary documentation Monitor internal controls and suggest improvements Maintain fixed asset register and depreciation schedules Manage payroll accounting and liaise with the HR team for compliance Analyze financial discrepancies and recommend effective resolutions Coordinate with external consultants (CAs, auditors, etc.) for tax filings and financial statements Desired profile of the candidate * Bachelors degree in Accounting, Finance, or a related field (CPA preferred). 3-6 years of progressive accounting experience, preferably in a corporate environment. Solid knowledge of accounting principles and financial reporting. Experience with Tally and advanced Excel skills. Strong analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Proficiency in MS Office - Word/ Excel/PPT

Develop and execute comprehensive end-to-end marketing strategies for leading eCommerce platforms. Plan and achieve consumer traffic, profitability, and ROI/ROAS targets through effective performance marketing campaigns. Align and finalize quarterly and annual activation plans by integrating trade and marketing strategies with platform partners, followed by regular performance reviews. Build and maintain strong vendor relationships to leverage industry best practices, ensuring high-quality campaign planning and execution for marketing initiatives. Monitor, analyze, and report key performance metrics to identify opportunities for optimizing KPIs across all areas of responsibility. Drive accelerated growth on emerging top eCommerce platforms by managing terms of trade negotiations, inventory availability, promotions, and strategic account initiatives. Design, develop, and oversee the delivery of both standard and customized reporting solutions. Collaborate cross-functionally with consumer marketing, creative agencies, account management, and trade & marketing teams to ensure alignment and effectiveness. Provide expert guidance on digital marketing best practices, emerging tools, and system improvements. Initiate and lead growth-oriented projects and analytical strategies to support eCommerce objectives, working closely with eCommerce partners to understand business challenges, key focus areas, and growth drivers, translating these into actionable analytical initiatives.

Job Title - Brand & Creative Group Project Manager | Associate Manager | The Strategy & Consulting Global Network Song Practice Management Level : 8 Associate Manager Location: Mumbai, Gurgaon, Bangalore Must have skills: Branding and Creative Project Management Good to have skills: Content Strategy, Measurement, Creative Strategy and Execution Job Summary : You will work closely with our Clients and the Accenture Song team and be responsible for leading and growing client accounts, ensuring exceptional client satisfaction, and driving the overall strategic direction of campaigns. You will be working closely with creative, strategy, media, and production teams to ensure integrated and effective solutions. You will be overseeing the end-to-end process of campaign, conceptualization, execution and ensure campaigns are delivered on time, within budget, and to the highest standard. Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Your key responsibilities will include: Take full ownership of multiple marketing projects, ensuring clear vision, planning, execution, and successful delivery within scope, time, and budget. Develop and manage project plans, timelines, and workflows while aligning cross-functional teams, including account, creative, and production teams. Partner with business and strategy teams to develop holistic marketing and communications plans, including brand strategy, creative development, integrated campaigns, digital marketing, and market research. Leverage strong project management skills to oversee the execution of social media strategies, including content audits, social listening, playbook development, and communication roadmaps. Act as a bridge between clients and internal teams, ensuring seamless coordination, expectation management, and issue resolution throughout the project lifecycle. Build relationships with key client decision-makers, acting as a trusted advisor on all aspects of project execution, brand, and creative strategy. Stay updated on industry trends, emerging marketing technologies, and innovative solutions to bring fresh perspectives to client projects. Apply problem-solving skills to proactively identify risks, manage dependencies, and navigate challenges in a fast-paced environment. Maintain quality control across all deliverables, ensuring alignment with client objectives and brand standards. Familiarity with Gen AI tools and their applications in marketing project management would be an added advantage. Bring your best skills forward to excel at the role: Project Management | Marketing & Brand Strategy | Cross-functional Team Leadership | Client Relationship Management | Digital & Social Media Strategy | Data-driven Decision Making | Risk Mitigation | Campaign Execution & Optimization | Budget & Resource Management | Strong Communication & Presentation Skills Additional information: Work closely with leadership to support business development, thought leadership, and strategic initiatives. Analyze large volumes of data, integrating macroeconomic factors and competitive benchmarking to extract relevant insights. Thrive in a fast-paced, dynamic environment, managing both offshore and onshore project teams. Demonstrate strong stakeholder management, ensuring seamless client interactions and deepening relationships with key decision-makers. Exhibit leadership and team-building skills to collaborate with and motivate diverse teams toward achieving project goals. Identify new opportunities for business growth, develop innovative solutions, and drive end-to-end proposal development. Contribute to the enhancement of brand and creative strategy offerings by identifying areas of growth, skills, and emerging platforms. Read about us. Your experience counts! Strong portfolio or samples of work demonstrating strategic, end to end account management and key stakeholder management. In-depth knowledge of branding, creative development and execution, digital marketing, and campaign deployment Experience in working with middle to senior management levels within existing organization / client organizations. Hands-on experience and understanding of relevant tools / platforms Strong verbal communication skills. Good research, organizational, and time-management skills. Strong presentation skills and knowledge of using AI and GenAI tools. Experience in working across multiple industries. Experience in setting up and growing teams to meet needs across skills, geographies and industries. Whats in it for you Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song Qualification Experience :8+ years of branding, overseeing end-to-end execution, social strategy or advertising experience in account management or related role with a major consulting firm or advertising agency or leading MNC. Educational Qualification: Bachelors or Masters Degree in Business or Marketing