2571 Account Management Jobs - Page 14

Department: Account Management Location: India (Work from Office / Hybrid) Reports To: Account Manager / Senior Account Executive About Us We are a leading language service provider based out of India, delivering translation, transcription, interpretation, dubbing, subtitling, voice-over, DTP, MTPE, linguistic staffing, and AI training data solutions in over 250 languages worldwide. With a strong international client base, we are committed to delivering high-quality linguistic solutions tailored to the needs of enterprises, tech firms, media houses, and governmental organizations. Role Overview The Account Management Trainee is an entry-level position within the business development team of our language services organization. The trainee plays a supportive but critical role in the client acquisition and retention process. This individual will work closely with experienced sales professionals to learn the art of lead generation, client communication, proposal creation, and follow-up strategy. This position is ideal for fresh graduates or early professionals who wish to build a career in B2B sales, client servicing, and the fast-growing language services and AI localization industry. Key Responsibilities Assist in conducting targeted cold calling, emailing, and LinkedIn outreach campaigns. Participate in pre-sales activities including research, list building, and prospect qualification. Update and maintain accurate lead and client records in CRM systems. Join client calls, demos, and meetings with senior executives and document takeaways. Take detailed client briefs for ongoing projects and share summaries with internal teams. Support in preparing draft proposals and pricing quotations for client review. Follow up with clients under supervision for project updates, feedback, and payment reminders. Work closely with the delivery team to understand language solutions and project workflows. Attend internal training sessions to understand industry services, terminology, and tools. Growth Path With consistent performance over 6 12 months, trainees are eligible for promotion to Account Executive, where they can handle client portfolios independently, drive revenue targets, and participate in full lifecycle sales. Who You Are A proactive learner with a keen interest in client-facing roles. Clear and articulate in verbal and written communication. Willing to work in a structured, metric-driven sales environment. Comfortable with making cold calls, handling rejections, and chasing follow-ups. Organized and detail-oriented with the ability to multitask efficiently. Eager to understand how language solutions can solve business problems. Tools You ll Learn CRM (Zoho/Salesforce/HubSpot) LinkedIn Sales Navigator Google Workspace Quotation/Proposal Templates Language Industry-specific CRM/ERP platforms Compensation & Benefits Fixed CTC in the range of 3.0 4.8 LPA. Incentives based on performance metrics. Health insurance and ESI coverage. Certification reimbursements on sales and language industry programs. Growth-focused career path with regular upskilling opportunities. Key Skills: Communication Skills, CRM & Organization, Initiative & Proactiveness, Client Understanding & Briefing, Learning Agility, Sales Aptitude, Time Management Thank you for apply. we will get back to you soon.

Job Description Believe is currently looking for a someone to Senior leader - Finance and Legal operations as part of its Finance and Legal Ops team in India. The person directly reports to the Central Director of Operations based in Mumbai, India. The person shall be in charge to oversee and supervise the finance and legal ops team for Believe and its entities which includes TuneCore and Ishtar Music based in India office. The person shall have the following job responsibilities in the respective domain: Finance Operations: You will be working closely with the central Finance operations team performing the below tasks: Develop and improve all internal collection and collection controls and processes. Share best practices in trade receivables and collections. Supervise an invoicing and cash collection team responsible for following up with customers and monitoring the aging of the aged balance. Contribute to the establishment of effective relationships with all internal partners: the commercial, legal, accounting and management control departments. Improve and reduce payment process times with international customers. This will also include revenue controls of digital and physical platforms along with neighbouring rights revenue collections with publishing societies. Meeting Audit Expectations Make recommendations to management regarding bad debts and effectively maintaining billing management. Contribute to the initiatives of the royalties team and the believe company. Management of the lettering of payments received to invoices. Participation in monthly closings with all accuracy of data with regards to invoices, billing, paid status, and aging balance Participation in the production of performance indicators Data analysis and proposal for accounting solutions Working on Publishing and licensing reports and ensuring the statements are well prepared for the finance to raise invoices. Communication to third party clients and sub-labels, accounting, etc. Legal Operations: You will be working closely with the central CAM (Contract and Account management) team and shall be performing the below tasks: Reviewing, validating, and electronically signing contracts, contractual annexes and amendments for LAS and Artist Services. Checking producer data and legal entities in contracts as per KYC procedures. Checking contractual terms and related approvals. Act as business partner to support Sales teams in the contractual workflow (CLM and Ticketing Support). Analysis and processing of contractual deviations from standard clauses. First-level analysis of contract operability to ensure proper execution of the contractual commitments. Manage the contractual workarounds by respecting SLAs and committing to improve KPIs and Signature lead times. Management of contractual data in our back-office tools (Account settings, Royalty tool settings in "Details"). Processing of ad-hoc requests to assist sales/legal teams (contract migration, amendment campaigns/correction of contractual data, onboardings etc.). Qualifications Master s degree in operations or finance/legal or Business management is preferred. Proven team management experience is a must. Collaboration & Relationship management with Internal s

At Alcon, were passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcons Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate I, Ocular Health Pharma General Field Sales & Account Management (Professional Path), is primarily responsible for promoting and increasing the market share of key pharmaceutical products. You will build relationships with healthcare professionals and execute marketing strategies to enhance efficiency, profitability, and market penetration. Specifics include: Promote and gain market share of key pharmaceutical products, achieving sales targets and implementing effective product marketing strategies Visit doctors, clinics, hospitals, pharmacies, optical shops, and distributors within a specific territory Educate and persuade customers to prescribe key products in line with company sales techniques and guidelines Conduct detailed call planning based on professional classification, territory alignment, and market analysis, maintaining records of call planning and activities Build and maintain beneficial relationships with all accounts to generate sales and block competitors Train other Medical Sales Representatives (MSRs), maintain product quality, and ensure timely reporting Ensure compliance with corporate guidelines Prepare detailed reports on calls, business opportunities, and competitor activities, conducting weekly and/or monthly call planning and reporting ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

At Alcon, were passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcons Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate I, Surgical General Field Sales & Account Management (Professional Path), is primarily responsible for achieving sales targets and driving sales, promotion, and development within designated accounts. You will build and implement sales plans, support the patient journey, and position Alcon and its brands effectively. Specifics include: Achieve sales targets for specific accounts and establish a sales/business plan for a designated client base or specific sales program Drive sales, promotion, and development in designated accounts to reach commercial goals Develop and maintain long-term relationships with key customers by acquiring a thorough understanding of their needs and requirements Expand relationships with existing customers by proposing solutions that meet their needs and objectives Develop customer development strategies and dedicated Account Management (KAM) action plans Lead the preparation of strategies and individual tactical plans, providing strategic input for account analysis and key programs Prepare and negotiate contracts, guiding initiatives targeting specific accounts Analyze market situations, including competitive intelligence on accounts and competitors Organize customer events and other programs independently or with the marketing/medical department, in line with business tactical plans Contribute to stakeholder mapping, including segmentation and profiling, and provide accurate data for the Alcon Customer Relationship Management system All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations .

Req ID: 326918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a Network Engineering Specialist Advisor to join our team in Noida/Bengaluru". Potential candidates must possess experience and demonstrate expertise in at least one or more of the following areas: Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, Wireless (Cisco & Aruba) Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Create & update the technology components of standard operating procedures - Liaise with vendors and other IT personnel for problem resolution - Nexus configuration and design - VDC, VPC, OTV, LISP, FabricPatch, DCNM - SD-WAN (Preferred)- Aruba Switching & Wireless - Cisco Enterprise Wireless communication design, configuration. Configuring Lightweight and Autonomous APs, WLAN Controllers, PRIME - Bridging, outdoor/mesh, location tracking, wIPS, guest access - Wireless surveys, site assessments, and audits - Strong communication skills - Solid documentation experience with Microsoft Visio, Word, and Excel - Ambitious and goal-oriented, with initiative to work until job is complete - Prior experience working closely with customers and collaborating with IT staff - Must possess strong technical account management skills and have excellent troubleshooting skills. - Bachelor s Degree or equivalent experience.

About the Team & Business Line: We re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don t stop there: we also build these same bonds among our own teams, too. Here, we ve created a community where colleagues support one another and different departments help others succeed. And here, we ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are and it shines through in everything we do, every day. About You: Diploma or Degree in Business, Finance or Accounting and 2+ years experience (or strong work related experiences) Excellent written, verbal and inter-personal communication skills Ability to work with all levels of staff and management Proficient in Microsoft Office with good use and knowledge of Excel Working knowledge and experience with Oracle EBS an advantage Our Benefits Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection. Your Role: Receive, review and process invoices for various legal entities and ensure all invoices have appropriate documentation and approval prior to payment Ensure correct tax/VAT rates are input into Oracle Prepare and send electronic and manual check payments Research and resolve any outstanding vendor balances on accounts, including telephone, mail or email communication with vendors Manage accounts payables as part of the month end closing process Reconcile supplier statements to the supplier ledger balances Complete reconciliations and account analysis on an ongoing basis Deal with various invoice and supplier related queries Manage supplier credit terms to maximize cashflow while ensuring timely payments of invoices Assist with variance analysis between budget and actual Maintain accurate vendor details including payment information Create and ensure procedures are being adhered to and kept up-to-date Identify, document and execute process improvement strategies Review and audit of employee expense reports Manage employee corporate credit card balances and related expenses File and maintain financial information, files and records (e.g. invoices, payments, receipts) in an orderly manner on a regular basis Liaise with various internal offices and employees Assist in the annual external and internal audits Ad Hoc projects and requests as needed

We are hiring for Associate Vice President - Client Account Management, Hyderabad with a leading consulting organisation. Education : Full time MBA Exp: 16-19 yrs Responsibilities: - To translate account strategy into reality by navigating the firm, curating and delivering the best for the client, and leading core account operations to accelerate profitable growth - Responsible for Account Management, Client management & Mining with other core account operations capabilities. - Assist internal leaders in strengthening relationships and expanding services by generating strategic industry, cross-sector, and company level insights to address client issues. - Partner with key industry leaders on industry priorities and strategies and build a community of effective CAMs that understand industry trends, have marketplace knowledge and the key client issues. - Build relationships with account partners and other industry aligned account leaders to understand their priorities -Develop and distribute content on thought leadership, points of view documents, and webinars. -Develop and manage distribution tracking systems to ensure measurement against marketing KPIs. - Good team management experience required

Role Overview We re looking for driven individuals with natural curiosity, a sharp sales mindset, and a passion for building meaningful client relationships. At Roanuz, we don t just sell products we deliver cutting-edge AI-powered sports tech solutions that transform the industry. As part of our fast-growing team, you ll play a key role in taking our innovative offerings to the world. What you ll do as a Sales Executive at Roanuz: Drive new business by engaging with qualified prospects and converting them into long-term customers Understand customer needs and communicate the value of our SaaS products with clarity and confidence Own the full sales cycle from initial contact and demo to negotiation and closure Develop deep knowledge of our AI-powered sports data products and their technical capabilities Collaborate with internal teams including Product, Data Ops, and Engineering to align customer feedback and needs Maintain and grow relationships with existing accounts, ensuring continued satisfaction and identifying upsell opportunities Keep detailed records of pipeline activity and sales performance using CRM tools Prepare regular sales reports and contribute to forecasting and planning discussions. We re looking for someone who has: 2 - 4 years of experience in SaaS sales, account management, or business development Proven ability to meet or exceed revenue targets and close deals Exceptional verbal and written communication skills A consultative and customer-first approach to selling The ability to understand technical products and explain them in simple terms Strong analytical skills and attention to detail Interest or knowledge in sports is a plus Experience working with CRMs, or email campaign software is a plus A proactive attitude and willingness to learn, adapt, and grow with us. About the Company At Roanuz, we build products and applications using practical artificial intelligence. We build everything out of an in-house AI framework. We reinvent sports data, bringing in a technological revolution in sports. Working on AI research & development since 2012, we are one of the most sought-after companies in the global sports tech market. Check out www.roanuz.com to learn more about us!

Company Name: Cloud Analogy CRM Specialist Ltd Designation: Business Development Manager Role: B2B Sales Specialist - Salesforce & CRM Solutions Location: Noida, India Experience Required: 5-7 Years About the Role: We are seeking a dynamic and results-driven B2B Sales Specialist to join our team in Noida. This role is ideal for someone with a strong background in enterprise product sales, particularly within the CRM domain. The ideal candidate will have excellent relationship-building skills and a passion for driving revenue through strategic lead generation and consultative selling. Key Responsibilities: B2B Product Sales: Demonstrated success in selling enterprise-level B2B products, preferably Salesforce-based solutions. Lead Generation & Prospecting: Actively generate new leads and maintain a healthy pipeline through outbound strategies and LinkedIn networking. Hunting & Farming: Build, maintain, and nurture long-term relationships with potential and existing clients. Appointment Setting: Schedule meetings and coordinate product demonstrations with key decision-makers. Solution Consultation: Understand client business needs and recommend tailored Salesforce or Zoho CRM solutions. CRM Proficiency: Leverage CRM platforms like Salesforce and Zoho to manage the sales process and client communications. Data-Driven Sales: Utilize data tools for client segmentation, analysis, and performance tracking. Cross-Functional Collaboration: Work closely with pre-sales and technical teams to deliver seamless client experiences. Qualifications & Skills: 5-7 years of proven experience in B2B sales, with a strong focus on enterprise products or SaaS solutions. Expertise in lead generation , account management , and consultative selling . Strong communication, negotiation, and customer engagement skills. Excellent organizational and multitasking abilities. Proficient in CRM tools like Salesforce and Zoho - experience is a must . Strong industry network and ability to connect with C-level executives and decision-makers.

:UL Systems & Controls Pvt Ltd. Position Title : Sales Manager/ Key Account Manager Department : Sales. Reporting To : Business Head. Location : Katraj, Pune Experience :5-10 yrs Qualification : B.E. / B. Tech Instrumentation / Electronics / E&TC / Other engineering (with relevant experience). engineering with an MBA/Post graduation would be an advantage Skills Required Offerings- DCS, PLC, Control Solutions, ESD/F&G Solutions, Instrumentation, Electrical & Automation, Projects, Turnkey & distribution Domain expertise for process automation segment Power / Energy/ Sugar/Ethanol/Distilleries/ Chemical/ any other. KRAs New customer account creation & retention Customer engagement, Account management - key customer/OEM/ Consultants/ End customers Technical consulting, Solution offerings support/ Planning with Solution team Commercial negotiations & closures. Monthly /Quarterly Target Planning, segment / regional business planning. Market planning, Initiatives planning, company representations Job Features Job Category Sales Company Name: UL Group of Companies. Branch:UL Systems & Controls Pvt Ltd. Position Title: Sales Manager/ Key Account Manager Department: Sales. Reporting To: Business Head. Location: Katraj, Pune... Sales Manager/ Key Account Manager - UL Group Company Name : UL Group of Companies. Branch :UL Systems & Controls Pvt Ltd. Position Title : Sales Manager/ Key Account Manager Department : Sales. Reporting To : Business Head. Location : Katraj, Pune Experience :5 10 yrs Qualification : B.E. / B. Tech Instrumentation / Electronics / E&TC / Other engineering (with relevant experience). engineering with an MBA/Post graduation would be an advantage Skills Required Offerings- DCS, PLC, Control Solutions, ESD/F&G Solutions, Instrumentation, Electrical & Automation, Projects, Turnkey & distribution Domain expertise for process automation segment Power / Energy/ Sugar/Ethanol/Distilleries/ Chemical/ any other. KRA s New customer account creation & retention Customer engagement, Account management key customer/OEM/ Consultants/ End customers Technical consulting, Solution offerings support/ Planning with Solution team Commercial negotiations & closures. Monthly /Quarterly Target Planning, segment / regional business planning. Market planning, Initiatives planning, company representations No file chosen Please fill our short form and one of our friendly team members will contact you back.

Hiring for Service Desk Engineer - Bangalore Job Summary: We are seeking a detail-oriented, customer-focused Service Desk Analyst to provide first-level technical support to users across the organization. You will be responsible for resolving IT issues, escalating complex problems, and ensuring a high level of customer satisfaction. Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, or ticketing system. Log, track, and resolve incidents and service requests in a timely manner using ITSM tools (e.g., ServiceNow, Jira, Freshservice). Troubleshoot hardware, software, network, and printer issues. Escalate unresolved issues to appropriate technical teams. Follow ITIL best practices for incident, problem, and change management. Assist with user account management, including onboarding/offboarding and password resets. Maintain documentation for common issues and procedures. Provide remote support using tools like TeamViewer, Remote Desktop, or SCCM. Ensure compliance with company IT policies and security standards. Required Skills & Qualifications: Proven experience in a Service Desk or IT Support role (3-4 years typical). Familiarity with Windows OS, Microsoft Office 365, and Active Directory. Knowledge of ticketing systems and remote support tools. Strong problem-solving and communication skills. Customer-service orientation and ability to handle stressful situations professionally. Basic understanding of networking concepts (IP, DNS, DHCP). IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications) are a plus.

1- Proven inside sales exp 2- Track record of over-achieving quota 3- Exp working with CRM 4- Excellent verbal and written communications skills 5- Source new sales opportunities through inbound lead follow-up and outbound cold calls and Emails

Job Summary: 94.3 MYFM seeks an experienced sales professional to take over all customer account management responsibilities. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers on board. Accountabilities: Responsible for revenue generation from respective markets Managing clients & local agencies Develop the market, expand and open new categories of clients who may be currently inactive on Radio as a medium Maintain existing client relationships and build relationships with new clients/agencies Make at least 5-6 calls/meetings every day Pitch and develop Non-FCT/activations solutions Analyze and present data on key trends in the industry and business Job Requirements: Excellent connect with clients and agencies in respective markets 1-4 years of experience in, Ad Sales, b2b sales. Preferring experience with good media companies Strategic Prospecting Skills Communication Time management Objection prevention and Objection handling Post Sale relationship management

We are looking for an experienced Team Lead for managing desk Account Managers focused on building and driving a strong retention-focused strategy, reduce churn, and uncover upsell and cross-sell opportunities within existing accounts. This role is critical to strengthening long-term customer relationships. Responsibility: Team Leadership & Development: Lead, coach, and manage a team of 20 Desk Account Managers. Set and monitor KPIs around Customer Retention, Revenue Protection, Upsell pipeline, and Account Health scores. Drive daily huddles, pipeline reviews, and regular performance check-ins to ensure team success. Retention & Churn Reduction: Build and execute customer engagement strategies that focus on proactive retention & contract renewals etc Analyze usage trends, support tickets, and network quality data to pre-emptively resolve issues that may lead to churn. Implement feedback loops with Customer Service, Technical Support, and Network Ops to improve customer experience. Account Expansion & Lead Generation: Enable Desk Account Managers to nurture warm leads for product upgrades. Operational Excellence: Monitor customer lifecycle metrics and provide regular reporting on churn, NPS, and revenue impact. Cross-functional Alignment: Partner with Field Sales, Technical Support, and Product teams to ensure customer issues are quickly resolved. Experience: 7-10 years of relevant experience in Customer Experience (Domain Retention, Account Management) Skills Required: Understanding customer issues Excellent Excel Skills Retention Skills Account Management 6-9 yrs. of experience and knowledge in customer experience partnerships with co-workers and build relationships with stakeholders

Role Overview We are looking for an experienced and relationship-focused Key Accounts Manager to manage strategic hospital accounts across the region. In this role, you will be responsible for owning and nurturing client relationships, ensuring service delivery, and driving engagement across key stakeholders including CXOs, CFOs, Directors and Operations Heads within hospital groups. Key Responsibilities Manage a portfolio of high-value hospital accounts across India and serve as their primary relationship owner Build and maintain deep relationships with key stakeholders including CXOs, CFOs, finance controllers and operations heads Ensure strong account health through proactive engagement, issue resolution and tailored support Understand each hospitals revenue cycle needs and align Care.fis offerings to improve their financial operations Track and analyze key metrics such as claim volume, cash flow performance, TAT, and utilization trends Act as an internal advocate for your accountsworking cross-functionally with collections, underwriting, product, and ops to meet client expectations Conduct regular business reviews and strategic check-ins with hospital leadership to demonstrate value and identify growth opportunities Drive account renewals, retention, and expansion (where applicable) in collaboration with the Growth and Finance teams Maintain clear documentation, communication logs, and progress reports for each account What We're Looking For 3–6 years of experience in account management, enterprise client servicing or customer success—preferably in healthcare, SaaS, or B2B fintech Proven ability to build and manage relationships with CXO-level stakeholders Excellent communication, stakeholder management, and negotiation skills Analytical thinking with the ability to dive into numbers and metrics to assess account health High accountability and ownership with a problem-solving mindset Willingness to travel across the North region for on-site meetings and reviews Bachelor's degree required; MBA or healthcare domain experience is a strong plus

Job Title: Recruitment Executive Location: Bangalore (Onsite) Experience: Minimum 2 Years Qualification: MBA with dual specialization in Human Resources and Finance (Mandatory) Employment Type: Full-Time About the Role We are seeking a proactive and detail-driven Recruitment Executive to join our team at our Bangalore office. The ideal candidate The candidate must hold an MBA with dual specialization in Human Resources and Finance, ensuring they are well-equipped to Key Responsibilities 1. End-to-End Recruitment - Source candidates via portals, social media, databases, and referrals. - Screen resumes and conduct initial interviews. - Match candidates with job requirements. 2. Candidate Evaluation - Assess communication, qualifications, and job fit. - Understand finance basics for evaluating finance role candidates. 3. Interview Coordination - Schedule and follow up on interviews. - Maintain feedback loops and candidate status. 4. Stakeholder Management - Coordinate with hiring managers. - Share recruitment updates and participate in hiring meetings. 5. Documentation & Reporting - Maintain trackers, dashboards, and ATS. - Assist in MIS and audit-related documentation. 6. Cross-Functional HR/Finance Support - Support CTC structures, budgets, and payroll coordination. - Assist onboarding documentation where finance inputs are relevant. Required Skills & Qualifications - MBA with dual specialization in Human Resources and Finance (Mandatory). - Minimum 2 years of recruitment experience. - Basic understanding of accounting and finance. - Strong communication and interpersonal skills. - Familiarity with ATS, job portals, and recruitment tools. - Attention to detail and ability to multitask. - Willingness to work onsite in Bangalore.

Job Description: Account Manager will be responsible for managing the organizations relationships with its client and few key Accounts. He will be in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as possible. Account managers will be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This role would require practical & proven experience in areas of Sales & Client Management, Talent Acquisition and Key Account Management. Framing and executing new initiatives, people management, strategic planning, Account management, business development ,scaling the new accounts, customer relationship management and escalations management ,planning will be crucial part of this role, keeping in mind to create a positive brand image for customers, market and business community. PRIMARY RESPONSIBILITIES: Responsible for getting new business with existing relationships as well as penetrating into new clients. Interface between the Client & Company as a SPOC. Should be able to formulate account penetration strategies by understanding pain points and aligning solutions. P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high. Monitoring competitors and reviewing our offerings in light of competitors developments Maintaining healthy relationship & mining more business from same existing accounts/client. Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship. Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions Ensure best utilization of associate Bench List to improve the redeployment and retention rate. Driving productivity, team management, requirement bifurcation to ensure delivery target achievement for the team. Responsible for reports and dashboards with a view to apprise management of the overall Hiring status and assist in critical decision-making process Reporting to Senior Management on forecasts, fulfilled and ongoing requirements. Ensure best utilization of associate Bench List and improve the associate experience Overseeing customer account management, including negotiating contracts and agreements to maximize profit Ensure that the projects are executed according to client expectations within the parameters of the terms of contract. Candidate must be from Staffing Industry. Interested Candidates can reach out to me in : Email ID : shemonti.rakshit@in.experis.com Contact no: 8820885579

Account Manager will be responsible for managing the organizations relationships with its client and few key Accounts. He will be in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts as long as possible. Account managers will be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This role would require practical & proven experience in areas of Sales & Client Management, Talent Acquisition and Key Account Management. Framing and executing new initiatives, people management, strategic planning, Account management, business development ,scaling the new accounts, customer relationship management and escalations management ,planning will be crucial part of this role, keeping in mind to create a positive brand image for customers, market and business community. PRIMARY RESPONSIBILITIES: Responsible for getting new business with existing relationships as well as penetrating into new clients. Interface between the Client & Company as a SPOC. Should be able to formulate account penetration strategies by understanding pain points and aligning solutions. P & L Management, Staffing metrics and processes, reducing cost per hire while keeping quality of hire bar high. Monitoring competitors and reviewing our offerings in light of competitors developments Maintaining healthy relationship & mining more business from same existing accounts/client. Responsible for managing all the operational requirements of the client like sharing of Daily/weekly and monthly reports for maintaining client relationship. Account mapping & mining, Vendor Relationship Management in the field of Talent Acquisition and Support functions Ensure best utilization of associate Bench List to improve the redeployment and retention rate. Driving productivity, team management, requirement bifurcation to ensure delivery target achievement for the team. Responsible for reports and dashboards with a view to apprise management of the overall Hiring status and assist in critical decision-making process Reporting to Senior Management on forecasts, fulfilled and ongoing requirements. Ensure best utilization of associate Bench List and improve the associate experience Overseeing customer account management, including negotiating contracts and agreements to maximize profit Ensure that the projects are executed according to client expectations within the parameters of the terms of contract.

Role & responsibilities - Clear understanding of the customer requirements, ask relevant questions to offer a suitable solution that is most favourable from the customers perspective Ability to prepare project estimates with right bifurcations and set up the right expectations, Account Planning: Building a comprehensive account plan, identifying key relationship metrics and decision makers, and opportunities in line with the company direction. Hands-on experience in all sales process elements from Approaching Customers, Creating Presentations and Proposals, Negotiations, Setting up the right payment terms aligned to companys norms and regulations, Running Offers to build the pipelines, Preparing agreements, Closing the deals with swift communication Initiate internal collaboration as well as negotiate if need be to provide best pricing and solution to the client. Call recordings are a norm and should be stored for future reference purposes. Excellent Customer Onboarding/ project kick-off skills, schedule it for all the new engagements in between the operations team(SME, execution team) and the existing client/s Identify potential threats and weaknesses that need to be addressed. Customer Experience and Growth Centric: Responsible for building long term relationships, managing high potential customers by delivering superior customer experience, responsible for smooth customer journey with every transaction with Mavlers. Able to understand the client side processes to ensure we provide the flexible solution to the client and ensure smooth onboarding process. Team player: Should be able to build a strong cross functional collaboration and become a bridge between Client and Delivery team by ensuring and identifying client’s clear needs and expectations with assurance that delivery team understands the customer requirements and both are aligned. Be the owner and ensure timely delivery of services and products for each transaction of the customer with Uplers. Resolve issues to maintain and strengthen customer trust by ensuring the utmost quality delivery with the help of great collaboration with the technical resources. Proactive mindset and ability to contribute in each customer journey starting from requirement understanding to successful delivery. Able to identify the early triggers and avoidable situations while collaborating effectively with the operations team in parallel to create an action plan on this. Responsible for building and managing a portfolio, driving revenues within the assigned account or the portfolio of accounts by being the owner of the entire opportunity management cycle, which involves identifying business opportunities, selling, service delivery, and negotiations. Experience in selling web, and digital marketing services (Web Development, WordPress, SEO, SMO, SEM, PPC, GA4, HTML, Email Marketing Etc.) is a must Should have good knowledge of handling and preparing the Scope Agreement, Service agreement, NDA agreement. Should have good command in retaining and growing all the active customers with the intention to revive lost/silent and inactive customers. Experience with CRM software like Hubspot, Internal Applications and know to use other relevant AI tools which could help in sales processes like ChatGPT, Canva, Presentations dot ai, loom video creation etc. Proficiency in google docs, google Slides for maintaining report and presentation of all the services and ensure it’s with our Malvers branding Excellent multi-tasking skills Ability to prioritize tasks Enthusiastic in building good relationships with people and customers. Ability to work well in a team environment Process and manage paperwork and correspondence related to all clients. Achieve the defined individual targets and KPIs & KBIs; Preferred candidate profile - Sharp negotiation skill Organizational skills Problem-solving skills Knowledge of various sales methodologies Growth techniques Communication & articulation skills Knowledge of Google sheet, CRM

Overview - A highly organized and proactive Project Manager/Account Manager to join our team. The ideal candidate will be responsible for ensuring that all projects are completed on time, within budget, and to the highest quality standards. This role requires exceptional multitasking abilities, excellent communication skills, and a strong understanding of project management and account management principles. Key responsibilities Project Management: -Oversee the planning, implementation, and tracking of projects. -Ensure all project deadlines are met and deliverables are of high quality and as per clients expectations -Coordinate internal resources and third parties/vendors for the flawless execution of projects. -Develop detailed project plans to monitor and track progress. -Manage changes to the project scope, project schedule, and project costs. -Manage client relationships, address any concerns or challenges promptly -Maintain high level of client satisfaction through out the project lifecycle Account Management: -Serve as the main point of contact for clients, ensuring their needs and expectations are met. -Build and maintain strong, long-lasting client relationships. -Prepare and deliver client presentations and reports. Resource Optimization: -Determine the most efficient use of human and technological resources. -Ensure there is no wastage of resources and that all assets are utilized effectively. -Monitor and manage project budgets and resources. Stakeholder Communication: -Follow up with all stakeholders to ensure project alignment and progress. -Facilitate regular meetings to keep all team members informed and aligned. -Provide regular updates to clients and senior management. Quality Assurance: -Maintain the highest quality standards in all project deliverables. -Implement and oversee quality control processes. Team Performance and Well-being: -Ensure all team members are performing at their highest capacity. -Foster a positive and productive work environment. -Address and resolve any issues that may arise within the team. Qualification & work experience Masters degree or equivalent - PGDM/ MMS/ Diploma in Project Management Proven experience as project manager in relevant industry Excellent communication skills and presentation skills Excellent understanding of project management methodologies and best practices Strong team management skills and leadership ability Problem solving and decision making skills Take ownership of the project and ensure it is delivered successfully with agreed time, business and quality standards

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.