2571 Account Management Jobs - Page 13

Job Description Job Summary: We are seeking a detail-oriented and customer-focused Onboarding Specialist for Freshworks Professional Services to guide customers through the onboarding process, ensuring they successfully adopt and integrate our ITSM product, Freshservice. This role requires strong communication,basic project management, and problem-solving skills to support customers from initial setup to full operational use of our solutions. Key Responsibilities: Serve as the primary point of contact for customers during the onboarding process. Execute methodically following a structured onboarding plan tailored to customer needs. Configure and customize service settings based on customer requirements. Monitor customer progress, collect feedback, and address concerns proactively. Develop and maintain comprehensive technical and architectural documentation, covering system configurations, integrations, and customizations Identify opportunities to enhance the onboarding experience and improve customer satisfaction. Provide product training and best practices to ensure seamless adoption. Collaborate with internal teams (Sales, Customer Support, Product, and Engineering) to resolve any onboarding challenges. Provide support for post-onboarding transition to account management or customer success teams. Act as a product leader instilling confidence by devising innovative solutions during implementation, assessing existing enterprise customer health for improvement suggestions, and providing valuable customer feedback to the product team Stay updated on industry trends, Freshworks product updates, and best practices to continually enhance the capabilities of the customer experience Qualifications Qualifications & Skills: Bachelor s degree in Business, IT, Communications, or a related field (preferred). Overall 5-7 years of relevant industry experience 2+ years of experience in ITSM onboarding, customer success, account management, or a similar role preferably on Service Management SaaS tools like Manage Engine, Servicenow, BMC Helix, JIRA etc Excellent verbal and written communication abilities to lead customer conversations Ability to collaborate and work with Product, Engineering and Solution Architects to deliver best customer experience on Freshservice Technical proficiency with software platforms, CRM tools, and onboarding technologies. Ability to analyze customer needs and provide tailored solutions. Problem-solving mindset and ability to work independently. Experience in [Industry-Specific Knowledge, e.g., SaaS, Healthcare, Finance] is a plus. Proactive action taking and willingness to deliver more

. Market Mapping of the Business Industry Analysis: Conducting comprehensive research to understand the engineering and construction market landscape, including size, growth trends, and key players. Segmentation: Identifying and segmenting the market into distinct sub-sectors (e.g., residential, commercial, infrastructure) to target specific opportunities. Competitor Analysis : Analyzing competitors to understand their strengths, weaknesses, market positioning, and strategies. Use this insight to identify gaps and opportunities. Data Sources: Leveraging industry reports, market research firms, and internal data to inform your mapping process. 2.Mapping of Various Sub-Sectors Stakeholder Engagement : Engaging with stakeholders (clients, contractors, suppliers) to gather insights on their needs, pain points, and preferences in each sub-sector. Surveys and Interviews: Conducting surveys and interviews to collect qualitative and quantitative data about market needs and expectations. T rends Identification: Identifying trends affecting the engineering and construction sector (e.g., sustainability, digital transformation) that may influence client needs. 3.Aligning Products and Offerings with Market Needs Gap Analysis: Comparing existing product offerings with identified market needs to pinpoint gaps. Product Development : Collaborating with R&D and product teams to develop or adapt products that address specific client needs and enhance value. Feedback Loop: Establishing a continuous feedback loop with clients to ensure that products evolve in line with changing needs and preferences. 4.Developing a Business-Enabling Eco-System of Value-Added Services (VAS) Identify VAS Opportunities : Determining value-added services that complement the core offerings (e.g., consulting, training, maintenance). Partnership Development: Building partnerships with other service providers to enhance VAS portfolio and provide comprehensive solutions to clients. Marketing VAS: Developing marketing strategy to promote these services, emphasizing their benefits and integration with the primary offerings. 5. Expand the Surety Principal Market and Maintain First Mover Advantage Market Research : Conducting detailed research to identify potential clients and markets for surety products. Strategic Partnerships: Forming alliances with key stakeholders (banks, insurance companies) to expand your reach and credibility in the surety market. Innovation: Staying ahead of competitors by continuously innovating and enhancing surety offerings, ensuring they meet evolving market demands . 6 . Top-Line and Bottom-Line Responsibility for the 2 LOBs Financial Planning : Developing financial plans and forecasts for each LOB, including revenue targets and cost management strategies. Performance Metrics : Defining key performance indicators (KPIs) for both top-line growth and bottom-line efficiency, and regularly monitor progress. Cross-LOB Synergies : Identifying opportunities for collaboration between LOBs to drive growth and improve operational efficiencies. 7.Account Management of Clients Client Relationship Management : Ensuring Implementation of client relationship management (CRM) system to track interactions, needs, and satisfaction levels. Regular Engagement : Ensuring regular check-ins with clients to discuss their needs, gather feedback, and identify new opportunities. Tailored Solutions : Providing customized solutions based on individual client needs and preferences to enhance satisfaction and loyalty. 8.Market Management and Distribution Channel Strategy: Developing comprehensive distribution strategy that identifies key channels and partners for reaching the target market . Sales Enablement: Equipping the team with the tools and resources needed to effectively engage clients and communicate value propositions. Market Penetration: Implementing targeted marketing campaigns to increase awareness and drive demand for your products across identified sub-sectors. 9.Team Development & Management Team Development: Investing in training and development programs to enhance the skills and capabilities of your team members. Performance Reviews: Establishing regular performance review process to assess individual and team contributions, providing constructive feedback and recognition.

Reports To: Bench Sales Manager / Sales Director kloudbricks - Your Modern Business Solutions Partner Work With Us Discover Your Path, Shape Your Future: Explore Careers Today! We believe in nurturing talent, fostering creativity, and creating a dynamic work environment where every team member can thrive and make a difference. Job Summary: We are looking for a US IT Bench Sales Recruiter with 2 years of experience to join our growing team. The ideal candidate will have hands-on experience in marketing bench IT resources to potential clients, negotiating contracts, and helping our clients meet their staffing needs with skilled professionals. This role focuses on selling bench IT resources to US-based clients, with a primary responsibility to drive placements and revenue growth. Key Responsibilities: 1. Bench Sales & Resource Marketing: Actively market bench IT professionals (consultants who are currently between projects) to potential clients in the US. Identify suitable candidates for open roles with a focus on skills and expertise such as Java, .NET, Python, Cloud, Data Science, etc. Review resumes, highlight key skills, and create compelling candidate profiles to present to clients. Work closely with recruiters and technical teams to understand the candidates strengths and match them with client requirements. Build and maintain relationships with US-based clients (consulting companies, direct clients, and IT service providers). Understand their resource needs and present qualified bench candidates. 2. Cold Calling & Lead Generation: Proactively prospect new clients through cold calling, email campaigns, LinkedIn, and networking to expand the bench sales pipeline. Develop and maintain a client base of companies looking for IT staffing solutions. Follow up on inbound leads and nurture relationships with existing clients to increase opportunities for bench placements. Use CRM tools to track and manage leads, opportunities, and client interactions. 3. Negotiation & Deal Closure: Negotiate pay rates, terms of employment, and other contractual details with clients to finalize placements. Work closely with the client and candidate to ensure smooth and successful onboarding. Once a candidate is placed, continue to liaise with both the client and consultant to ensure satisfaction and resolve any potential issues. 4. Pipeline Management & Reporting: Maintain an updated pipeline of bench candidates and sales opportunities. Ensure accurate tracking of leads, submissions, placements, and follow-ups. Use CRM systems (Salesforce, Bullhorn, etc.) to track client interactions, maintain records, and report on sales activities, conversions, and placement metrics. 5. Collaborate with Internal Teams: Collaborate with the internal recruiting team to get updates on available bench resources, ensure candidates are ready for client submissions, and provide them with the necessary details (resume, skill sets, availability, etc.). Work with the delivery or account management team to gather feedback from clients and ensure the client s needs are fully met. Provide recommendations for improvements in candidate selection and sales processes. 6. Market Intelligence & Industry Trends: Stay updated on market trends, competitor activities, and changing client requirements in the US IT staffing space. Share insights with the sales team to refine strategies. Stay informed about emerging technologies in the IT sector (e.g., AI, cloud computing, data analytics) and ensure knowledge of the technical skills required for client projects. Required Skills & Qualifications: 2+ years of experience in US IT Bench Sales, IT Staffing, or Recruitment Sales with a focus on selling bench resources. Excellent verbal and written communication skills with a strong ability to engage and influence clients. Sales Skills & Target-Oriented: Proven ability to work in a target-driven environment, managing a sales pipeline and achieving revenue goals. Good understanding of various IT roles (e.g., software developers, system admins, cloud engineers) and technologies (e.g., Java, .NET, AWS, Python, etc.) that are in demand for staffing. Proven track record in cold calling, networking, and identifying new business opportunities to expand the client base. Experience in maintaining long-term client relationships, understanding their staffing needs, and providing suitable candidates from the bench pool. Proficiency in using CRM systems (e.g., Salesforce, Bullhorn, Zoho CRM) and other recruiting tools (LinkedIn Recruiter, Indeed, Monster) to track leads, submissions, and candidate information. Ability to manage multiple client relationships, candidates, and sales opportunities simultaneously while maintaining a high level of organization. Preferred Qualifications: - Bachelor s degree in Business, IT, Marketing, or related field. - Knowledge or experience with VMS (Vendor Management Systems) and direct client contracts is a plus. - Familiarity with US staffing laws and regulations, including H1B, OPT, CPT, and other visa types. - Previous experience in a high-volume staffing environment (consulting, IT, or technology services). - Competitive base salary with attractive commission structure - Exposure to diverse clients and industries in the IT staffing sector - Opportunities for growth and career development in bench sales and staffing - Collaborative work environment with a focus on team success - [Other perks, e.g., health benefits, remote work options, career progression opportunities] Upload Resume/CV This will auto-fill all the relevant fields for the application. Max if 1Mb file is allowed. We can parse resumes in doc, dotx formats

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do: As a Services Account Executive (SAE), you will play a pivotal role in driving the development and growth of new Services business, managing strategic relationships, and representing the SAP Services organization from a sales and business development perspective. Account & Customer Relationship Management: Develop and maintain effective relationships with senior executives in assigned accounts. Act as the single point of contact for the customer, representing the SAP Services organization to establishing and expand Services footprint. Contribute directly to the long-term success of customer and partner relationships within the account. Demand Generation, Pipeline, and Opportunity Management: Generate qualified opportunities based on a holistic understanding of customer challenges. Sales Excellence: Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points. Be accountable for booking and revenue targets for services in the assigned account(s). Manage opportunities and bids, shaping deals in alignment with agreed governance processes, controls, and targets. Leading a (Virtual) Account Team Orchestrate resources to execute winning sales and support delivery teams. Collaborate effectively within the SAP ecosystem. Manage customers and partners while applying value selling and solution selling techniques. What you bring: 10+ years of direct quota carrying selling experience in enterprise software and services industry. Demonstrated success in managing accounts, generating and managing opportunities, and deal closure. Intimate knowledge of enterprise software projects and the overall lifecycle management of enterprise applications. Experience working with large multinational customers and in other countries and regions. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 406350 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 406350 Posted Date: Jun 12, 2025 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Location : Bangalore / Gurgaon DESCRIPTION The Project Manager at SAP Adoption Services Center (ASC) is responsible for the overall management of projects originated by the SAP Market Units (MU) in various countries. They are responsible for planning, tracking and managing the project, for identifying key resources and providing the governance required to meet project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering project outputs to time, budget and quality criteria. The Project Manager also ensures adherence to project management methodology practices, provides team coaching, evaluates the performance of team members and reinforces knowledge management through collection and communication of lessons learned. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage relationship with stakeholders, internal and external, keeping stakeholders informed of progress and issues, manage expectations and stakeholder s satisfaction on all project requirements to enable positive customer reference and success story. Communicate a clear vision of the project s objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Conduct project planning activities and manage the execution of projects according to plan through the project life cycle from Initiating to Close. Ensure proper use of methodology, tools, procedures and governance to best meet project objectives Proactively identify changes in work scope and ensure appropriate planning measures are taken with stakeholders to reassess and amend the scope of work, budget and timeline. Manage the financial aspects of the project: budgeting and estimate to actual variance. Analyze risk, establish contingency plans and identify trigger events for risk mitigating action. Escalate issues early about the project to account management or delivery management. Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes. SKILLS AND COMPETENCIES Proficient understanding of SAP solutions and of the consulting business processes and functions. Proficiency with project management methodologies and tools Good understanding and experience in both traditional and Agile project management methodologies A clear vision of what determines a successful project for the customer and for the enterprise. Adaptability and flexibility to manage deadline pressure, ambiguity, and change. Ability to negotiate consensus amongst diverse groups even outside the reporting structure. Conceptual analytical thinking and decision-making skills. Strong interpersonal and communication skills; the ability to work well with people from different disciplines; effective communication with senior management, clients, peers, and team members. EXPERIENCE AND EDUCATIONAL REQUIREMENTS Bachelors Degree with total of 9 to 15 years of professional experience. Minimum 7 years of project management experience in project implementations using formal project management methodology, techniques and tools. PMP certification and /or other industry and project management certifications preferred Demonstrated experience in team building and leading teams. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417247 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 417247 Posted Date: Jun 17, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Deployment Consultant Description SAP Concur is seeking to expand its Global Service Delivery Organization with Deployment Consultants that will serve as a centralized scoping & quoting function (Non-ARR) supporting the Enterprise Distribution Teams. Deployment Consulting will be responsible for driving profitable revenue growth and customer retention by explaining, conveying, and tailoring Concur s implementation methodology to customers and prospects while also identifying and positioning non-ARR expansion services to sell services as a strategic differentiator for SAP Concur. Deployment Consultants will work collaboratively across Enterprise Service Delivery and Distribution teams to generate leads and convert pipeline into sales by conducting conversations of value which will lead to the development of customized implementation plans that deliver best-in-class customer experiences, exceed customer-specified expectations, and scale the SAP Concur Service Delivery business. This role will possess high level knowledge in SAP Concur s implementation methodologies and customer expansion portfolio to oversee, influence and track the execution of targeted sales opportunities. Responsibilities: Responsible for supporting sales of the high-volume expansion business for the Enterprise Distribution team by quarterbacking one-time setups/non-ARR opportunities which would include: Opening the Opportunity (When Necessary) Client Communication Scoping Negotiation SOF Generation Closing the Opportunity and Transitioning to Implementation Responsible for helping existing customers continue transforming their organizations by collaboratively identifying SAP Concur solutions to further optimize their SAP Concur experience for end users. Understanding customer s needs, challenges and expected outcomes to provide strategic solution advice and consultation to support. Ability to sell and close implementation conversations with customers. Leverage solutions experience to interact with customers through virtual meetings, discovery, and follow-up discussions to execute against the customer s strategic objectives. Compose and deliver explanations articulating the customer objective, proposed solution and outcome while leaving a strong and positive impression to audiences. Gain acceptance from the customer that SAP Concur solutions and implementation plans can solve the customer s challenge. Consistently negotiates and closes business. Ability to own Sales Cycles from start to finish for select, Non-ARR Expansion opportunities. Responsible for the identification of incremental revenue opportunities and in elevating SAP s position in the market. In partnership with the Service Delivery teams, provide strategic sales cycle support contributing to positive customer delivery outcomes. Partner with other Deployment Consultants to provide versatile support for targeted cross-functional teams. Ability to adapt to changes in roles and responsibilities Be aware of, and comply with, all corporate policies. Job Specific Specialized Knowledge & Skills Minimum 2 years of professional experience in Service Delivery and/or Customer Support, Consulting, Account Management or Sales/Sales Support. Diverse industry experience and/or ability to research and learn from other SAP experts Exemplary research and authoring skills with a strong emphasis on synthesis and simply representing complex scenarios. Proven consultative engagement approach: identify the need for an engagement, then shape, sell and run the sales cycle. Experience in diverse technology landscape and process/technology integration issues, SAP Concur technologies preferred. Establishes and maintains processes that generate strong customer satisfaction. Excellent presentation and communication skills. Able to adapt and thrive in a fast-paced, changing environment. Customer facing and facilitation experience strongly desired. Results-driven. Experience leveraging Excel, PowerPoint, Word, Teams, SalesForce, HMC and Big Machines experience is a plus. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor s degree (or equivalent) required Master equivalent: optional Fluency in English, any other language an asset Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420619 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420619 Posted Date: Jun 20, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Business Processes Consultant - SAP Concur Deployment Consultant Description SAP Concur is seeking to expand its Global Service Delivery Organization with Deployment Consultants that will serve as a centralized scoping & quoting function (Non-ARR) supporting the Enterprise Distribution Teams. Deployment Consulting will be responsible for driving profitable revenue growth and customer retention by explaining, conveying, and tailoring Concur s implementation methodology to customers and prospects while also identifying and positioning non-ARR expansion services to sell services as a strategic differentiator for SAP Concur. Deployment Consultants will work collaboratively across Enterprise Service Delivery and Distribution teams to generate leads and convert pipeline into sales by conducting conversations of value which will lead to the development of customized implementation plans that deliver best-in-class customer experiences, exceed customer-specified expectations, and scale the SAP Concur Service Delivery business. This role will possess high level knowledge in SAP Concur s implementation methodologies and customer expansion portfolio to oversee, influence and track the execution of targeted sales opportunities. Responsibilities: Responsible for supporting sales of the high-volume expansion business for the Enterprise Distribution team by quarterbacking one-time setups/non-ARR opportunities which would include: oOpening the Opportunity (When Necessary) oClient Communication oScoping oNegotiation oSOF Generation oClosing the Opportunity and Transitioning to Implementation Responsible for helping existing customers continue transforming their organizations by collaboratively identifying SAP Concur solutions to further optimize their SAP Concur experience for end users. Understanding customer s needs, challenges and expected outcomes to provide strategic solution advice and consultation to support. Ability to sell and close implementation conversations with customers. Leverage solutions experience to interact with customers through virtual meetings, discovery, and follow-up discussions to execute against the customer s strategic objectives. Compose and deliver explanations articulating the customer objective, proposed solution and outcome while leaving a strong and positive impression to audiences. Gain acceptance from the customer that SAP Concur solutions and implementation plans can solve the customer s challenge. Consistently negotiates and closes business. Ability to own Sales Cycles from start to finish for select, Non-ARR Expansion opportunities. Responsible for the identification of incremental revenue opportunities and in elevating SAP s position in the market. In partnership with the Service Delivery teams, provide strategic sales cycle support contributing to positive customer delivery outcomes. Partner with other Deployment Consultants to provide versatile support for targeted cross-functional teams. Ability to adapt to changes in roles and responsibilities Be aware of, and comply with, all corporate policies. Job Specific Specialized Knowledge & Skills Minimum 5 years of professional experience in Service Delivery and/or Customer Support, Consulting, Account Management or Sales/Sales Support. Diverse industry experience and/or ability to research and learn from other SAP experts Exemplary research and authoring skills with a strong emphasis on synthesis and simply representing complex scenarios. Proven consultative engagement approach: identify the need for an engagement, then shape, sell and run the sales cycle. Experience in diverse technology landscape and process/technology integration issues, SAP Concur technologies preferred. Establishes and maintains processes that generate strong customer satisfaction. Excellent presentation and communication skills. Able to adapt and thrive in a fast-paced, changing environment. Customer facing and facilitation experience strongly desired. Results-driven. Experience leveraging Excel, PowerPoint, Word, Teams, SalesForce, HMC and Big Machines experience is a plus. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor s degree (or equivalent) required Master equivalent: optional Fluency in English, any other language an asset Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 422302 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 422302 Posted Date: Mar 25, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do We are looking for a highly motivated salesperson to join the Sales Team for Supply Chain Management (SCM) for the Indian Subcontinent. Leveraging on the strength of our existing SCM organization, the mission of this team is to engage with our customers, partners and collaborate with Industry field sales presenting and selling the value of our end-to-end Supply Chain Management solution portfolio. The SCM Salesperson can count on the support of an extensive network of experts across the organisation as well as regional and global teams of business development experts and presales professionals. You shall be responsible for meeting and/or exceeding the Company s annual revenue and booking quota for assigned territory. Need to Identify, develop, and retains new business relationships. Develops sales opportunities through prospecting, cold calling, and leveraging third party relationships. Responsible for sales account management and customer satisfaction. Achieve sales objectives primarily through selling SAP Supply Chain Management s software solutions to new Customers, Renewals and through sales (Upsell & Cross Sell) of Additional Solutions and Services to new customers. Develop and maintain an effective business, sales, and marketing plan for assigned patch or territory. Develops sales strategies that link prospect s business drivers to SAP Supply Chain Management s Solution. Identify sales opportunities through direct prospecting, lead follow up, networking and partner relationships. Manage sales process through qualification, needs analysis, product demonstration, negotiation and close. Perform Quarterly & Annual Territory & Strategic Business Plan for your set of accounts / territory at the start of every year or quarter. Work with pre-sales team when technical or product support is required. Effectively demonstrates and presents SAP Supply Chain Management s solutions to qualified prospects. Demonstrate and maintain a high level of knowledge about SAP Supply Chain Management s products and services. Demonstrate and maintain an understanding of the territory, marketplace, competitive offerings and other business issues relevant to the position.Use effective time and territory management to maximize results. What you bring Bachelor or Master s degree or higher in business, management, information systems, or Supply Chain Management or Logistics Management or similar Strong sales attitude (from building pipe to close the deal) and needs to be self-motivated and able to independently drive your own patch / territory. Good understanding of the fundamental processes in supply chain and logistics. Should be very confident in dealing with people on all company levels - especially with Senior Executives and Key Decision Makers Needs to be a Team player and should know how to work in collaboration with the extended SCM and Account teams Strong networking skills with customers and their buying centers. Excellent communication and presentation skills on executive level. Excellent organizational, business strategy planning and program management skills. Fluency in English Work collaboratively with the Extended Value Added Team (VAT) to achieve desired customer results

Administering SQL Server, the backup, integration, restore, reporting and maintenance processes. Diagnose and analyze using third-party diagnostic tools. SQL Server security configuration and management Work with the team on migrating older versions of SQL Server to new, if required. Administer and maintain Azure SQL managed instance. Development on Power BI, if required. Create Business Requirement document, KPI dimensions matrix, source to target mapping documents. Account Mining/ Account Management. JBoss migration, if required. Identify issues in the core policy system, if required Required Skills & Experience: 2+ Years of SQL Server. Strong Technical Experience. Ability to work independently as well as in a team environment. Ability to be flexible; quick learner; focused, detail oriented Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

Key Responsibilities Windows Device Management: Configure and maintain Windows devices, ensuring a thorough understanding of OS installation and upgrade processes. Knowledge of Auto-pilot process is plus. Software Installation and Management: Oversee software installation and updates, possessing basic knowledge of software deployment processes and tools (SCCM\Intune) Technical Support: Provide L1\L2 technical support and troubleshooting for hardware, software, and network issues. Demonstrate good understanding of Widows OS (Windows 10 and 11), including log reading capabilities and the use of Event Viewer to diagnose and resolve issues. Network Knowledge: Support basic network connectivity issues, including troubleshooting network problems and ensuring stable performance as per basic scope of L1\L2. Windows Administration: Administer Windows environments, including user accounts, permissions, and system configurations (This will be mainly for L2 level) SCCM and Intune: Utilize SCCM and Intune for device management, software deployment, and policy enforcement. Active Directory: Manage Active Directory environments, including user account management, group policies, and permissions as per basic scope of L1\L2. Documentation and Reporting: Maintain accurate documentation of IT processes, configurations, and troubleshooting procedures. Provide regular updates on IT operations and issues. Team Collaboration: Work closely with other IT team members and departments to resolve issues within SLA and support IT initiatives. Compliance and Security: Ensure IT systems comply with company policies and security standards. Implement best practices for data protection and system security. ITIL and ITSM tool - Follow ITIL processes and use global ITSM tool to track the tickets and manage the delivery. What do you need to know? 1-3 years of experience in Windows device configuration, OS installation, and troubleshooting, with a deep understanding of OS installation and upgrade processes. 1-3 years of experience with software installation and management, including a strong grasp of software deployment processes and tools. Good knowledge of Windows 10 and 11, including log reading capabilities and troubleshooting using Event Viewer. Basic Experience with SCCM and Intune for device management and software deployment will be plus Basic knowledge of ITIL process framework and ITSM tools such as ServiceNow, Manage Engine Service Desk Plus etc with basic knowledge of Service\incident\problem\change management will be a plus Knowledge and experience managing and supporting Active Directory environments at L1 level Excellent problem-solving skills and the ability to work under pressure. Strong communication skills for effective collaboration with team members and end-users. Critical Experience & Qualifications Global delivery with diverse team and operate with urgency. Superior customer service mindset and solution delivery focus Great communicator with the ability to interact with a wide variety of stakeholders and present the business side of technical topics to diverse audiences. Thirst for learning and personal development BA/BS/BE/B.Tech/B.Sc./BCA/BCom etc degree. Microsoft or other certifications against the technologies mentioned above is a Plus What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment

Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role As Manager - Customer Success Management, you will be responsible for ensuring long-term success and growth of Harman AES business for your customer(s). You (and your team) will ensure adherence to customer care-abouts and work closely with your customer and internal counterpart(s) to maintain and grow the existing business with healthy commercials. Your Team This position is either of an individual contributor or a team-leader (leading a small team of onsite PMs / resident engineers depending on the size and complexity of the customer engagement). Additionally, this role entails being team player with collaboration across AES sales / pre-sales, CPMs of linked Harman Customer Group, AES Domains and Project delivery. This role reports into AES Portfolio Business Lead. What You Will Do Be the Single point of contact from Harman to capture and propagate technical voice of customer (VOC) and technology roadmap for existing OEM engagements Proactively identify and manage farming opportunities working closely with sales for new business wins in existing accounts Drive continuity of awarded business through program extensions, CRs and follow-on programs , working closely with PMs and delivery organization. Contribute to overall account growth by ensuring VOC, customer technical care-abouts and pain-points is captured, regularly updated and incorporated into - overall account sales strategy, working closely with AES sales - proposal responses, working closely with pre-sales - proactive pitches, POCs for customers, working closely with AES domains Facilitate technical stakeholder mapping at customers, working closely with Harman CGs and AES sales to identify and nurture customer champions for Harman AES. What You Need Bachelor s Degree in Engineering or Bachelor s Degree in Business Management 7+ years of related program management experience 3+ years in an Account Management role along with customer interfacing and cultivating customer relationships Extensive experience in consulting and/or client-facing roles with applicable customer/OEM Must have a thorough understanding of Automotive OEM s organization and processes Must have 3+ years of Automotive experience (account management, change management) and have deep network contacts. Thorough understanding of P&L statements Strong problem solving and negotiation skills Basic technical understanding of Automotive SW systems What Makes You Eligible Be willing to travel up to 30%, domestic and international travel Be willing to work in an office, or temporarily from client sites Successfully complete a background investigation and drug screen as a condition of employment What is Nice to Have Master s degree in Engineering or Business Management Experience working with the applicable customer/OEM Work experience with an infotainment, connectivity, ADAS, etc. relevant SW Tier 1 supplier What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for .

Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role Harman Automotive Services is looking for a Manager - Sales and Revenue Operations to join the Automotive Services Business Operations team. In this role, you would be positioned within the Sales ecosystem and acting as a Strategic partner who is responsible for improving efficiency, introducing and executing transformative programs, provide inputs which would be key to growth and profitability. In this role you would be collaborating with the Sales, Presales, Customer Success, Finance, and Delivery teams to participate in activities required for the smooth functioning of the overall sales function. What You Will Do Managing the end-to-end Sales and Revenue Operations for a globally and functionally distributed Sales ecosystem, ensuring conventional governance of sales regimen and creative transformational methods to keep the sales engine humming. Provide actionable and strategic inputs on forecast, pipeline health, and risks ensuring that organizational goals are followed, and course corrections and interventions are not delayed. Participate in account plan reviews to understand Customer Success team s account footprint strategy and provide recommendations and track metrics related to customer engagement, farming opportunities, and profitability. Partner with Sales, Presales, Customer Success, Sales Strategy, and Partnerships teams to become accountable for the governance of sales pipeline, current pursuits, demand velocity, account plan, strategic initiatives and demand planning for new and existing businesses. Ensuring Sales data processing, management, and hygiene and understanding the importance of managing a multi-tool, multi-source data gathering and information extraction system. Work closely with Finance, Business Leads and Engineering Delivery teams to influence profitability metrics and plan ramp-ups, ramp-downs, and workforce additions and regional expansions. Participate in Sales reviews and governance calls to close open actions and blockers for seamless execution of Sales function. Regular sync-ups, present data efficiently using various dashboards, with stakeholders from the Sales and Customer Success teams to help them take decisions and actions for profitable business and growth. Follow up and ensure key steps in the sales lifecycle business processes are actioned on time and within SLAs Manage a completion-based follow-up cadence with the functional step owners in different business processes. Publish weekly reports for business processes flagging progress, risks, and pending actions. Ensure data validation based on Harman standards for tools in the Harman Ecosystem. What You Need to Be Successful 10-12+ years of experience within Sales or Revenue Operations within the Software Services Industry. Experience working Automotive Tier-1 or OEM companies or clients. Master s degree in business administration preferably MBA. Knowledge of key processes of Sales and Revenue Operations Governance, Deal Tracking, Bid Management Lifecycle, Cost control, and Revenue Optimization. Excellent hands-on experience on using Salesforce tool. Proven business awareness or hands-on experience in Working with Bid management teams with an understanding of the biding lifecycle. Working with Customer Success, Farming, or Account Management teams understanding the sales lifecycle of existing businesses. Working with New business or hunting teams understanding customer ecosystems and pipeline management. Working with Partnerships and Strategy teams understanding and contributing to the overall Sales vision and strategy of the organization. Working with Finance controlling teams understanding the commercial aspects of deal structuring and positioning. Working with Delivery and Engineering teams understanding deal transition, resource planning, and ramp-up design for an opportunity from inception to kick-off. Expert in data analytics and representation with the ability to create data visualizations using Microsoft Excel for multi-source and multidimensional data. Proven experience in creating presentations related to Sales and Revenue Operations and a keen eye to map critical KPIs together to showcase the overall health of the Sales organization. Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders. Creative problem-solver with the ability to work with a blank slate and inspire others. Excellent organizational and cross functional skills Strong verbal, written and presentation skills to have effective communication at all levels in the organization. Bonus Points if You Have Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry. Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management What Makes You Eligible Willingness to travel. Willingness to work in an office. Any offer of employment is conditioned upon the successful completion of a background investigation. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today !

Job Description We are looking for a highly motivated and self-driven Sales Account Manager with a strong background in techno-commercial sales. The ideal candidate will have 8 or more years of relevant experience and will be responsible for driving revenue growth across assigned geographies and named accounts. This role demands a proactive professional who thrives in a dynamic environment and can effectively bridge the gap between technical offerings and commercial strategy. Key Responsibilities: Generate and grow revenue from assigned geographical territories and named key accounts. Build and maintain strong relationships with customers, understanding their needs and aligning solutions accordingly. Identify and pursue new business opportunities within the territory. Collaborate with internal stakeholders (product, marketing, service) to ensure customer satisfaction. Conduct regular customer meetings, presentations, and product demonstrations. Achieve and exceed sales targets and KPIs. Provide accurate sales forecasts and market intelligence reports. Maintain CRM data and ensure timely reporting and follow-ups. Qualifications Graduate or Postgraduate in Science/Engineering/Business or a related field. 8+ years of experience in techno-commercial sales, preferably in biopharma/Pharma, analytical instruments Strong understanding of sales strategies and account management. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and manage time effectively. Proficient in MS Office and CRM tools. Preferred Qualifications: Experience in managing large enterprise accounts or complex sales cycles. Knowledge of Phrama/Bio Pharma Industry/Analytical Technologies MBA or equivalent post-graduate degree is a plus. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Sales

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Responds to and /or provides assistance to Agilent internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status account management, customer operations center, accounts receivable, collections, invoicing, contract, Tax enablement, Quota credit department and territory tax representatives to handle a variety of pre-sales or post-sales service functions. Resolves problems by applying established policies, procedures and tactics. Discipline: The candidate will be working with in the CMG team to support EMEA region with responsibility of handling internal/ external customer request in pre-defined timeline. Operational work is related to validation & authentication of requested companies/customers/resellers, distributors as per the Customer Master Governance standards worldwide. Monitors processes and the effectiveness of business controls and recommends improvements. Ensures proper control, recording and classification of transactions. Uses account governance systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries. Interfaces with sales support, customer service and order management teams to verify accounts. Job Description: Handling internal/ external customer operational request with quality in pre-defined timeline. Communicating and coordinating with internal partner as necessary. Transactions tickets processing while meeting strict TAT timelines Bring inconsistencies and problems to the attention of the management. Work with other teams in coordination for customer data governance, master data management, banking information management, collaboration with credit evaluation, taxes and compliance. Authorized for creation and maintenance of customer master data Able to adjust to rotational work environment and flexible in shift coverage Will be responsible for maintaining, enhancing, and enforcing the discipline required for maintaining integrity of the process. Qualifications Critical thinker, good analytical skills, Strong customer-focus & Data-driven approach. Problem-solving & decision-making abilities to support the internal partner in order to achieve their goals. Hands on experience in SAP CRM, Mendix Web tool, ECC T-codes, Google Geo-mapping search engine. Technical MS Office knowledge is additional advantage. Excellent verbal/written communication skills, as would need to engage with internal partners to understand their requirement. Experienced working in a multi-cultural, global environment. Strong portfolio, excellent attitude and a good team player Delivery oriented and able to work independently under strict deadlines. Knowledge of processes & documentation. Experience - 3-5 years, preferred prior work experience in Operations & master data Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Administration

Role Overview We re on the lookout for energetic, driven, and passionate sales professionals to join our team and propel our growth to new heights! Whether you re a budding Executive or an experienced Manager , you ll play a key role in shaping our sales strategy, building strong client relationships, and driving revenue success. Ready to tackle challenges head-on, inspire your team, and make an impact? Let s make it happen! Responsibilities Lead & Inspire : Support and guide inside and frontline sales teams to achieve targets and drive revenue growth. Strategize & Execute : Assist in crafting and implementing effective sales strategies to generate leads, engage prospects, and build strong customer relationships. Collaborate & Coordinate: Work closely with pre-sales, post-sales, and support teams to ensure smooth coordination and excellent customer service. Prospect & Close : Participate in prospecting, cold-calling, and closing deals while expanding the company s market presence. Present & Dazzle : Deliver engaging sales presentations, product demos, and customized pricing proposals to highlight our offerings. Follow Up & Deliver : Manage the sales funnel, conduct follow-up calls, address inbound inquiries, and resolve customer issues. Drive Growth : Identify new business opportunities, analyze market trends, and contribute to closing deals that align with organizational goals. Maintain CRM : Update and manage CRM systems with accurate account information and activity tracking. Education & Experience A bachelor s degree in Engineering, Business Management, or a related field. 2 to 10 years of experience in sales, business development, or account management. Familiarity with CRM tools and office productivity software. Bonus Perks Occasional Travel - Meet key accounts and build stronger relationships. Training & Development - Get exposure to sales methodologies & leadership programs. Be Part of a Visionary Team - Help us shape the future of sales at QLC! Are you ready to innovate, grow, and drive success? If youre excited to take on new challenges and elevate your career, we can t wait to hear from you!

Role Overview We re on the lookout for energetic, driven, and passionate sales professionals to join our team and propel our growth to new heights! Whether you re a budding Executive or an experienced Manager , you ll play a key role in shaping our sales strategy, building strong client relationships, and driving revenue success. Ready to tackle challenges head-on, inspire your team, and make an impact? Let s make it happen! Responsibilities Lead & Inspire : Support and guide inside and frontline sales teams to achieve targets and drive revenue growth. Strategize & Execute : Assist in crafting and implementing effective sales strategies to generate leads, engage prospects, and build strong customer relationships. Collaborate & Coordinate: Work closely with pre-sales, post-sales, and support teams to ensure smooth coordination and excellent customer service. Prospect & Close : Participate in prospecting, cold-calling, and closing deals while expanding the company s market presence. Present & Dazzle : Deliver engaging sales presentations, product demos, and customized pricing proposals to highlight our offerings. Follow Up & Deliver : Manage the sales funnel, conduct follow-up calls, address inbound inquiries, and resolve customer issues. Drive Growth : Identify new business opportunities, analyze market trends, and contribute to closing deals that align with organizational goals. Maintain CRM : Update and manage CRM systems with accurate account information and activity tracking. Education & Experience A bachelor s degree in Engineering, Business Management, or a related field. 2 to 10 years of experience in sales, business development, or account management. Familiarity with CRM tools and office productivity software. Bonus Perks Occasional Travel - Meet key accounts and build stronger relationships. Training & Development - Get exposure to sales methodologies & leadership programs. Be Part of a Visionary Team - Help us shape the future of sales at QLC! Are you ready to innovate, grow, and drive success? If youre excited to take on new challenges and elevate your career, we can t wait to hear from you!

Marketing Communications (Marcom) is the creatively-led global team that oversees Apple s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.The Channel Marcom team is responsible for driving all marketing communications in the indirect channel, delivering best in class Apple customer experience across all customer touch-points, including communications and merchandising strategies within partners brick-and-mortar and online environments.We are looking for an experienced marketer and project owner to be responsible for driving product launch and geo-origination works for Apple s hardware and services as well as seasonal and tactical campaigns in all indirect routes to market. digital environments. Description This role requires close collaboration with cross-functional teams both within and outside of Marcom, and needs strong ownership to drive world-class marketing and communications solutions for Apple s indirect routes to market. Key responsibilities include:Work with Partner Comms, Sales, Brand, Strategy and Product Marketing teams to identify key business challenges and opportunities. Translate marketing, business and partner objectives into strategic comms plans as well as insightful briefs that will inspire the best possible work.Serve as single point of contact for responsible projects from an overall planning, communications and deliverables perspective, representing India s needs with WW Marcom to clearly articulate local insights, objectives and solutions for responsible geo-origination campaigns.Oversee cross-functional creation and production process, work closely with internal teams and external agencies to ensure flawless execution and timely delivery of assets that meet the business needs.Collaborate with cross-functional teams to ensure alignment between Sales and Marketing throughout the campaign planning and production process.Provide hindsights and learnings to local stakeholders and WW Channel Marcom, innovate and evolve the work and how we make it. 8 years experience in marketing communications domain. Experience in international account management at an advertising agency or in-house marketing communications for a global brand. Experience in channel marketing discipline, including visual merchandising, retail marketing/campaigns, POS, and customer-engagement programs. Preferred Qualifications Extensive experience in brand communications (Above The Line & Below The Line), and a deep understanding of integrated campaigns across omni-channel touch-points, including online and offline experiences. A deep understanding and curiosity in the consumer journey, and its opportunity to drive connected creative ideas and route to market strategies. Experience partnering with, and building productive relationships with Creatives. Strong project management skills with demonstrated ability to multitask and set priorities within tight timelines and high expectations. Cut through ambiguity. Able to operate effectively even when things are uncertain. Adapts quickly to changing conditions. Think clearly and strategically. Seeing ahead to future possibilities and translating them into breakthrough strategies that show clear connection between vision and action. Also able to distill big decisions down to their determinative factors. Strong collaboration and interpersonal skills. Capable of encouraging, inspiring and influencing others to work together to move things forward, both internally and externally. Communicates effectively. You can adapt your communications to convey a clear understanding of the unique needs of different audiences, from external agencies to senior management. Attention to detail and result-oriented. Superior written and verbal communications skills.

Partner Sales Description - Job Summary This role is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities Serves as the expert to the partners for advanced information regarding the organization s offerings, promotions, and configuration. Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations. Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. Collaborates with seniors to develop and maintain partner account plans to promote sales growth. Identifies new partners that align with the organizations strategic objectives and foster their integration into the sales ecosystem. Transforms potential leads into joint sales activities with partners while managing the organization s sales funnel. Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. Conducts training sessions for partners on the latest products, services, and industry trends, empowering them to effectively represent the organization to clients. Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience, preferably in enterprise selling, channel & alliance, or a related field or an advanced degree with 3-5 years of work experience. Preferred Certifications NA Knowledge & Skills Account Management Automation Business Development Business Planning Business To Business Channel Sales Customer Relationship Management Market Share Marketing Merchandising Outside Sales Product Knowledge Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Salesforce Selling Techniques Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity Responds to moderately complex issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Sales Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) -

Amazon Business is a USD25B+ business spanning 9 countries (US, Germany, UK, France, Italy, Spain, Japan, Canada and India). Amazon Business (amazon.in/business) launched in India in September 2017 with the vision to be the destination for all businesses in India to find, discover and buy for all their business needs, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and provide the right customer experience. We are looking for a hands-on, detail oriented and a self-starter person with a passion for independent problem-solving, have proven data analysis skills, and have strengths in stakeholder management and invent and simplify. is to B2B specific programs to drive efficiency and growth for overall category. As a Senior Program Manager, you will have the opportunity to- Build the strategy for selection, pricing, availability and affordability and the key pillars to drive the AB flywheel Build scalable processes and stakeholder mechanisms to drive success for these charters Work closely with the category, account management teams within SSR and CPS to execute plans and track performance The position is located in Bangalore, India, and reports into the Category Leader. 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 4+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Experience defining program requirements and using data and metrics to determine improvements Experience in complex problem solving, and working in a tight schedule environment

Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be and advertising is part of that experience. We are a fast-growing team within Amazon and strive to make advertising so relevant that customers welcome it on Amazon and across the web. We put the customer at the heart of everything we do. If you re obsessed with being a part of digital Ads that informs instead of interrupts; that helps brands deliver great products and brands; and that empowers customers take informed purchase decision, then we want you to come join us and make Amazon Ads even better. About the Role Brands and advertising agencies are 2 key customers of Amazon Advertising business. We have product solutions that help them with brand/ consumer insights, and drive productivity in their advertising account management process. We are looking for a hands-on, customer-obsessed and highly-motivated Account Manager to educate, enable and support brands and agencies on these product solutions. The Account Manager will be part of a close-knit team of Product and Program managers supported by a dedicated tech team, working together to a) launch new product features amongst right customers (brands and agencies), b) scale the product s adoption amongst our external customers, and internal stakeholders, c) provide user feedback to improve product features and user experience. Responsibilities: The key areas of responsibility are: 1) Drive the go-to-market (launch) of our products/ new features amongst relevant external customers and internal stakeholders, highlighting key product USP and benefits for the customers. 2) Scale product usage/ adoption amongst our customers by conducting regular product training sessions like webinars, 1:1 training, etc., highlighting key business use-cases served through our products. 3) Develop product education resources like help pages, playbooks, FAQs, e-mailers, etc. and socialize these amongst our customers. 4) Be the single point of contact for key brand and agency accounts, providing dedicated support to them in using our products for their advertising/ business use-cases, driving product education and addressing user queries. 5) Identify user pain points, friction areas and top features for the product and share structured feedback with internal teams for product improvement. 6) Analyze usage trends to identify and action upon product adoption improvement opportunities. Bachelors degree with 2+ years of experience in external customer facing roles (customer service, advertiser service, account management, etc.) Excellent communication skills able to communicate effectively with external customers Good presentation skills able to present to up to mid-management members in brands and agencies. High degree of ownership and process orientation Basic analytical and MS Office skills (Excel, email, powerpoint) 2+ years proven experience in ad operations/ ad sales/ online marketing/product GTM-marketing. 2+ years working in an external client facing environment Advanced Excel / data analytics skills

Are you passionate about revolutionizing how movies and TV shows are discovered, streamed, and enjoyed worldwide? Do you want to define the next generation of digital entertainment and enhance the way millions of Amazon customers experience Prime Video? If yes, this opportunity will appeal to you. Come join our GSS Campaign Operations team and help define the course of the Amazon business. Prime Video brings together the world s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Rings of Power, The Boys, and Jack Ryan and movies like Coming 2 America, Cinderella, and The Tomorrow War, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. We are looking for an experienced candidate to handle acquisition and process optimization for our Digital Shared Services Marketing team. This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding our foot print into multiple digital teams. 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs Experience utilizing automated marketing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation Experience using any of SQL or other analytical tools for conducting data analysis Experience with customer segmentation, profiling, and targeting A team player with the ability to build relationships with key stakeholders and partners.

-Provide analytics support to Novartis internal customers (Country & Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process. - Should have proven ability to guide and Onboard new members quickly. Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Able to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (2+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Hands on to Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have). Experience on JTD is required in case of Alignment hiring. Should be keen on learning new tools and techniques and adapt to technological transformations

The Business Analyst for the Tagging and Social Media Management team will serve as a vital operational member dedicated to achieving excellence in campaign tagging and social media account management. This role requires ensuring that business processes and deliverables comply with established Service Level Agreements and on time delivery. The ideal candidate will possess strong analytical skills and experience in managing Agencies on Record , ensuring they adheres to standard practices and guidelines, offering oversight and guidance as necessary while working collaboratively with cross-functional teams and departments About the Role Location - Hyderabad #LI Hybrid About the Role: The Business Analyst for the Tagging and Social Media Management team will serve as a vital operational member dedicated to achieving excellence in campaign tagging and social media account management. This role requires ensuring that business processes and deliverables comply with established Service Level Agreements and on time delivery. The ideal candidate will possess strong analytical skills and experience in managing Agencies on Record, ensuring they adheres to standard practices and guidelines, offering oversight and guidance as necessary while working collaboratively with cross-functional teams and departments Key Responsibilities: Requirements Collection and Documentation - Gather and meticulously document all business and technical requirements to ensure alignment with project objectives and stakeholder needs. Ability to generate UTM Tracking codes for different types of marketing channels, to get detailed metrics about the visitors from tracking platforms like Google Analytics etc. Hands on experience of performing quality assurance checks for email proof copies related to SFMC/HQE, RTE email campaigns and troubleshoot issues. Ensure that all processes and deliverables adhere to established Service Level Agreements (SLAs), maintaining high standards of operational excellence. Utilize strong analytical capabilities to manage Agencies on Record (AoR) and Vendors on their requirements Demonstrate strong collaboration skills by working effectively with AoR partners and key stakeholders, fostering positive relationships and seamless communication. Employ effective negotiation techniques to resolve conflicts, secure favorable terms, and drive mutually beneficial outcomes with partners and stakeholders. Possess a deep understanding of marketing processes to effectively support campaign tagging and social media management initiatives. Exhibit proficiency in English (both written and verbal) to facilitate clear and effective communication across diverse teams and regions. Adapt to and efficiently work within both US and India operational environments, managing cross-cultural dynamics and remote collaboration. Identify opportunities for process enhancements and propose actionable improvements to increase efficiency and effectiveness within team. Leverage strong technical knowledge in the Martech space to support and optimize tools, platforms, and technologies used in social media management and campaign tagging. Apply extensive experience in social media management and operations to oversee and enhance social media strategies, ensuring successful execution and campaign performance. Build & maintain relationships with agency partners, collaborate with internal teams (e. g. Product, Brand teams) to enhance operational efficiency Provide support and training to cross-functional teams on campaign setup tools and processes Essential Requirements: Candidate must have at least 5+ years experience in managing marketing campaigns and social media account management, demonstrating strong technical and analytical skills and a track record of success working in a team-based environment Excellent analytical, problem-solving, negotiation and interpersonal skills. Proficiency in MS Office and tagging tools (e. g. , Claravine). Proven ability to understand the marketing execution landscape with detail understanding of marketing deliverables Excellent cross-functional skills with the ability to work and lead a cross-functional team. Excellent presentation, interpersonal, verbal and written communication skills with aptitude in fostering long-term relationships Past work reflects a track record of operational excellence including operational metrics and accountability Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage Bachelor s degree in business administration or in Computer engineering or other related field Certifications: Social Media Management (Preferably Meta or on any social media channels) is a plus ; Marketing Campaign tracking Certifications is a plus .

Summary -Provide analytics support to Novartis internal customers (Countries & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Senior Analyst - Alignment and Call Plan Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. About the Role Position Title: Senior Analyst (Call Planning) Location - Hyd |India| #LI Hybrid About the Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your responsibilities include, but are not limited to: Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process. - Should have proven ability to guide and Onboard new members quickly. Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What you ll bring to the role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Desirable requirements: University/Advanced degree is required, Master s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (4+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Hands on to Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have). Experience on JTD is required in case of Alignment hiring. Should be keen on learning new tools and techniques and adapt to technological transformations Why Novartis: Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www. novartis. com / about / strategy / people-and-culture You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl. india@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary Oversees security operations service line, technology governance and external/internal interfaces in accordance with service operations and management processes. About the Role Key Responsibilities: 10+ years of experience in Privileged Account Management using CyberArk Implementation/Operations experience on CyberArk v12 Responsible for privileged User account administration of various devices like Windows , UNIX DB , Networks and Security etc. Excellent Knowledge in managing CyberArk workflow and policies. Basic knowledge of MSSQL, ORACLE, UNIX, Active Directory, Windows etc. Experience in integrating CyberArk with SIEM systems, ticketing systems (SNOW), enterprise monitoring etc. Good Experience in working with AAM components. Installing CCP and CP with all possible application authentication methods Experience in configuring the CCP password calls Experience in configuring the SDK s for CP. Good overview of CyberArk DAP Good Documentation skills Experience in customizing the CPM plugins and PSM Connectors Work Experience: 10+ years of strong PAM support experience Strong oral and written communications skills CyberArk Certified Sentry, Or other PAM product knowledge Good knowledge of infrastructure management Strong cross functional leadership. Project Management. Interactions with senior management. People Leadership. You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally: