Job Description Our mission is to provide the best distribution services for independent labels and artists with respect, trust, expertise and transparency. As an Associate Manager - Account Management in our Label & Artist Solutions team, you will manage a portfolio of strategic clients both labels and artists ensuring high-impact service delivery and client satisfaction. In close partnership with your manager, you will define and implement solutions tailored to each client s needs, enabling their growth across platforms. With a deep understanding of our products, a keen sense of the music ecosystem, and a strong service mindset, you ll contribute to both client success and overall team objectives. This role reports directly to the Senior Leader - Account Management. Key Responsibilities Sales Strategy & Talent Scouting (Emerging Artists/Labels) Onboard and train clients on Believe s proprietary tech platforms for distribution and marketing (e.g., Believe Backstage, Backlink, Datamusic). Maintain and update the CRM dashboard to ensure accurate client data and engagement tracking. Lead complex post-sales conversations with a solution-oriented and innovative mindset. Monitor and analyse sales performance, using insights to refine strategy and execution. Service Delivery & Portfolio Management Manage a portfolio of independent labels and artists, ensuring high levels of client satisfaction through clear KPIs. Collaborate closely with Trade Marketing and Video Services teams to ensure seamless execution of campaigns and releases. Gather and escalate client feedback to drive continuous improvement of services and internal processes. Build and nurture long-term relationships with clients, acting as an extension of their team across ongoing business and key artist projects. Must haves: Proven track record in sales and negotiation. Passionate about technology, data and artists / label development Experience in the music industry within a distributor, record label, management company preferred. Previous account management experience is a plus. A good knowledge of the current Indian and regional music market, digital landscape, and trends. The ability to plan, prioritize and manage multiple clients and projects simultaneously and to timelines with strong attention to detail. Ability to self-learn and adapt to the changing market. Digital savvy, initiator and quick to adopt trends. Strong relationship building skills and a team-oriented approach. Apply : Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636. Qualifications Graduate / Postgraduate in media, music business or similar field

Job Description We are looking to hire a Rights Infringement Operations team member to deal with Audio/Video Rights infringements and conflict situations related to our audio and video catalogue. This role involves both protecting our Labels & Artists rights and limiting legal risk across digital services with reinforcing our processes and controls. The position will be based in the Mumbai office and is part of the Rights Operations Department Key responsibilities Handle legal claims and resolving conflict situations. Provide support and troubleshooting to our sales team, clients, and the stores on operational and right related issues within 24h (working hrs.) Rights audit of our audio catalogue to detect rights infringement and repeat infringement cases. Ensure that Believe respects all the KPI s and SLAs related to Infringement Addressing YouTube strikes issues. Facebook/YouTube Channel Whitelisting Handling Facebook Reference overlap and detecting/treating ineligible content. Ensure that Believe respects all the KPI s and SLA s Over and above, the role demands that the candidate should be adaptable to working in 24*7 operations following a rostering system of rotational shifts. It would be a 5-day work week, however the shift and week offs would be basis the roster system only. But, the normal shift time would start at 13:00 (afternoon shift) Qualifications Bachelor s degree Written and spoken English mandatory. Curiosity and thirst for knowledge Process oriented with rigor and organizational skills

Job Description As a Store Revenue Invoicing Specialist, you will play a key role in managing invoicing, payment reconciliation, and revenue controls for both digital and physical stores. You will help ensure accurate revenue tracking and timely collections, working closely with internal and external partners to streamline invoicing processes and support financial reporting. Key Responsibilities: Manage contact and relationship with digital and physical platforms to collect sales reports and payment information. Perform revenue reconciliation for digital stores, physical stores, and neighboring rights. Oversee invoicing processes for digital and physical platforms, ensuring accuracy and timeliness. Integrate new stores and platforms into the invoicing and revenue monitoring process. Manage payment matching and reconciliation of received payments to issued invoices. Monitor and manage outstanding receivables and lead collection efforts with platforms. Participate in monthly financial closing processes. Contribute to the ongoing improvement and redesign of internal information systems related to invoicing and revenue tracking. Lead or participate in aged balance review meetings and drive action plans for collections. Produce and analyze key performance indicators related to invoicing, collection, and cash flow. Provide actionable insights and recommendations on accounting treatments and revenue recognition. Communicate effectively with Sales, Accounting, Legal, and other internal stakeholders. Qualifications Minimum 5 years of experience in invoicing, revenue reconciliation, and collection processes, preferably in an international environment. Strong understanding of invoicing best practices and ac

Job Description As part of its Content Operations business, Believe Distribution Services is currently looking for a Content Specialist for India. Working within our international Content team, the candidate will perform the following tasks, both internationally and for the local market, specifically focusing on music content of APAC which includes: Validate digital music metadata content, in accordance with the rules outlined by iTunes and other international digital music stores (training will be given) Check and verify all metadata submitted by labels and artists Ensuring that the content is processed as soon as it is submitted by the labels/artists respecting the release date of the submitted releases Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while processing the releases Ensure proper coordination with the central team of Believe for the release validation process. Qualifications Bachelor s degree Keen interest in music industry, new technologies, digital music platforms etc. Proactive and willing to improve process and tools Organised, reliable and inde

Job Description Believe is currently looking for a someone to Senior leader - Finance and Legal operations as part of its Finance and Legal Ops team in India. The person directly reports to the Central Director of Operations based in Mumbai, India. The person shall be in charge to oversee and supervise the finance and legal ops team for Believe and its entities which includes TuneCore and Ishtar Music based in India office. The person shall have the following job responsibilities in the respective domain: Finance Operations: You will be working closely with the central Finance operations team performing the below tasks: Develop and improve all internal collection and collection controls and processes. Share best practices in trade receivables and collections. Supervise an invoicing and cash collection team responsible for following up with customers and monitoring the aging of the aged balance. Contribute to the establishment of effective relationships with all internal partners: the commercial, legal, accounting and management control departments. Improve and reduce payment process times with international customers. This will also include revenue controls of digital and physical platforms along with neighbouring rights revenue collections with publishing societies. Meeting Audit Expectations Make recommendations to management regarding bad debts and effectively maintaining billing management. Contribute to the initiatives of the royalties team and the believe company. Management of the lettering of payments received to invoices. Participation in monthly closings with all accuracy of data with regards to invoices, billing, paid status, and aging balance Participation in the production of performance indicators Data analysis and proposal for accounting solutions Working on Publishing and licensing reports and ensuring the statements are well prepared for the finance to raise invoices. Communication to third party clients and sub-labels, accounting, etc. Legal Operations: You will be working closely with the central CAM (Contract and Account management) team and shall be performing the below tasks: Reviewing, validating, and electronically signing contracts, contractual annexes and amendments for LAS and Artist Services. Checking producer data and legal entities in contracts as per KYC procedures. Checking contractual terms and related approvals. Act as business partner to support Sales teams in the contractual workflow (CLM and Ticketing Support). Analysis and processing of contractual deviations from standard clauses. First-level analysis of contract operability to ensure proper execution of the contractual commitments. Manage the contractual workarounds by respecting SLAs and committing to improve KPIs and Signature lead times. Management of contractual data in our back-office tools (Account settings, Royalty tool settings in "Details"). Processing of ad-hoc requests to assist sales/legal teams (contract migration, amendment campaigns/correction of contractual data, onboardings etc.). Qualifications Master s degree in operations or finance/legal or Business management is preferred. Proven team management experience is a must. Collaboration & Relationship management with Internal s

Job Description The Central Finance Operations team based in India is looking for a passionate Business Operations Analyst to join its growing team. This role will be part of the Finance Operations team responsible for managing invoicing, revenue assurance, collection monitoring, reconciliation, payments, financial risk tracking, and process optimization across multiple financial workstreams. The Data Analyst will play a key role in driving operational efficiency and business insights by conducting full lifecycle analysis on finance data (invoicing, collection, cash flow, AR/AP aging, revenue leakage, etc.). They will also develop and maintain dashboards and monitoring tools to track key financial KPIs and provide actionable insights to senior management. This role is critical to supporting the accuracy, compliance, and performance of our financial processes, enabling informed decision-making and continuous improvements. Key Responsibilities: Financial Data Monitoring & Analysis Perform regular data quality checks and audits on finance-related data (invoices, payments, collections, AR/AP, bank reconciliations) to ensure accuracy and compliance with financial standards. Build tracking dashboards and controlling tools to monitor key financial KPIs across invoicing, collections, and payments. Support the Finance Operations team by developing reports and analyses on invoice rejections, disputes, outstanding balances, and collection trends. Automate routine data comparisons and validation checks (e.g. invoice vs. bank receipt reconciliation, revenue leakage tracking, payment aging reports). Reporting & Dashboarding Develop and implement dashboards and reporting tools for the Finance Operations team, enabling visibility into financial performance and operational KPIs. Create Business Unit (BU) specific / visual dashboards to help BU Heads track invoicing, collection, and payment efficiency. Support monthly and quarterly reporting cycles by providing analysis on financial trends and exceptions (aging reports, bad debt provision, AR/AP trends, invoicing backlog, etc.). Data Management & Process Improvement Acquire, clean, and manage data from internal systems (ERP, bank systems, BI tools) and external sources as required. Identify, analyze, and interpret trends or patterns in large, complex financial datasets. Work with management to prioritize business and information needs and define new process improvement opportunities based on data-driven insights. Collaborate with Finance Operations, Accounting, and Business Units to enhance data flows and improve reporting processes. Help reduce manual workload and accelerate reporting cycles through automation and data visualization Experience with API integration or scripting for automation is a plus Qualifications Bachelor s degree in Finance, Accounting, Business Analytics, Data Science, or related field. Proven working experience (minimum 3 years) as a Data Analyst or Financial Data Specialist.

We are seeking a dedicated Rights & Catalog - Senior Administrator to join our Rights Operations team at Believe s Mumbai office. This role is pivotal in protecting our Labels & Artists rights, managing content disputes, and minimizing legal risks across digital platforms. The Senior Administrator will support rights management, conduct rights audits, and collaborate with internal teams and platform partners to ensure compliance and effective rights enforcement. Key Responsibilities: Follow up on various claims, including third-party disputes, appeals, and claims assigned to Believe for resolution. Address and resolve strikes and takedown issues promptly. Conduct regular rights audits of our catalog to detect infringements and Content ID misuse. Manage Facebook Whitelisting processes for eligible content. Provide customer care, operational support, and troubleshooting assistance to our Sales team, Believe clients, and YouTube users regarding rights and content issues. Resolve conflict situations related to copyright, ownership, and rights disputes. Ensure adherence to all KPIs and SLAs related to rights management and infringement resolution. Collaborate with internal teams to reinforce processes, controls, and best practices for rights enforcement. Maintain accurate records of rights claims, disputes, and resolutions. Stay updated on platform policies, copyright laws, and industry best practices. Qualifications Bachelor s or Master s degree. Proven experience handling YouTube infringement cases, Content ID claims, or rights management. Hands-on experience with YouTube CMS and Content ID platform. Excellent written and spoken English communication skills. Knowledge of digital music rights management and copyright policies. Organized, reliable, proactive, and disciplined. Ability to work independently and as part of a team. Strong multitasking and time management skills. Digital savvy with familiarity in Zendesk, YouTube CMS, Facebook Rights Manager, and other content management tools. Motivated, curious, and eager to learn.

As part of the Contract and Account Management team, Believe is currently looking for a Contract Management - Senior Administrator based in India. Working within our international CAM team based in Luxembourg. As a key member of the Contract and Account Management team, the Contract Management Senior Administrator will support the contract lifecycle processes, assisting in contract review, data management, and administrative tasks. This role offers an excellent opportunity to learn about contract management within the music and digital entertainment industry, working closely under the guidance of the Contract Management Supervisor. Key Responsibilities: Assist in reviewing and validating contracts, annexes, and amendments in accordance with established procedures. Support the team in checking contractual data, legal entities, and compliance with KYC procedures. Help in tracking contractual terms, approvals, and deviations from standard clauses. Support the processing of contractual workarounds, amendments, and data corrections. Maintain accurate contractual data in back-office tools and systems. Assist in preparing documents and reports related to contract status and KPI tracking. Support ad-hoc requests from sales and legal teams, such as contract migration, onboarding, and data updates. Learn and adhere to internal work rules, SLA commitments, and quality standards. Collaborate with team members to continuously improve processes and tools. Qualifications Bachelors degree or equivalent in law or legal background. Prior 1-2 years of experience in interpreting legal contracts Keen interest in the music industry, digital platforms, or related fields. Organized, detail-oriented, and reliable. Proactive with a willingness to learn and improve processes. Ability to prioritize tasks and work independently with guidance. Good communication skills in English (both written and spoken). Proficiency in Microsoft Office (Word, Excel, PowerPoint). Knowledge of French is a plus but not mandatory. Desired Attributes: Motivated to develop skills in contract management and the music industry. Team player with a positive attitude. Curious and eager to understand contractual workflows.

Job Description We are looking for a change management professional to join our Finance department, with a strong focus on training design and delivery. As part of the change management team, you will play a key role in supporting end-user readiness for new tools and processes across our Finance organization. Your first assignment will be centered on the redesign of the training strategy for our accounting system - Sage X3 , where you will contribute to the training strategy, be responsible for the content creation and animation if needed for our finance teams. Training & Change Management Support - Sage X3 Deployment Develop training materials to support Sage X3 users, including user guides, quick reference cards, e-learning modules, and video tutorials Facilitate and/or coordinate live and virtual training sessions for Finance users Support training needs analysis in collaboration with project leads and stakeholders Collect feedback from training sessions Monitor adoption progress and escalate potential challenges or resistance Support for Broader Change Initiatives As part of the change management team, you may also support other transformation projects with: Contribution to communication deliverables: newsletters, community updates, onboarding materials Support in change readiness assessments and stakeholder engagement activities Participation in end-user support efforts post go-live (FAQs, support channels) Must have: Between 2 and 4 years of experience in change management, L&D, or transformation projects Familiarity with Finance tools or ERP systems is highly appreciated (knowledge of Sage X3 is a strong asset) Proficiency in PowerPoint, Word, and digital content creation tools (e.g. Canva, video editing software) Passionate about making change easier to understand and adopt for end users, and you have hands-on experience in designing and delivering engaging training content. . Qualifications Master s degree (e.g., MBA or equivalent) with a focus on Change Management, Communications, or Finance Professional certifications in Change Management (e.g.,

Job Description The incumbent will provide day-to-day support to Sage X3 ERP users on accounting topics to secure the closing deadlines and core model application. The incumbent will be responsible for (non-limitative list): Accounting Teams support Review requests received for Finance team in Jira Platform and assess the needs of the user, identify underlying issues which need to be addressed and propose solutions on the same. Be a bridge between the Jira Tickets customers and IT teams to propose and implement better solutions considering the requests and organizational framework of access. Working closely with the key/end ERP users on Run activities to challenge and solve the issues raised on the Jira ticketing platform, Coordinating changes with Finance IT (Jira tickets, testing, and validation) Accounting and Operational assistance on core projects Actively contributing on finance and/or operational projects to ensure accounting core process application and improvement, referential consistency with key users mobilization. Identifying risks and opportunities related to accounting processes and rules to drive improvements and better controls Demonstrate a solution-based approach by proposing optimizations and improvements to the current processes followed. Review and validate the processes in different countries and seek ways to facilitate cross learning amongst the teams. Accounting lead for trainings Conduct training workshops for new users by organizing and facilitating scoping, sharing, and validating workshops requirements, Review and assimilate best practices in ERP usage and accounting processes within the organization and take lead to communicate and share widely within the Finance community. Closely collaborating with Financial Control Directions teams to ensure user training and support on new tools. Experience: Must be either a CA with 6-8 years work experience in internal controls or overseeing AP/AR/GL accounting OR A Commerce Graduate / M. Com or MBA with 12-15 years work experience in AP/AR/GL and Projects Must Haves: Strong knowledge of IFRS vs local GAAP Significant experience with Sage ERP tool (accounting module) and knowledge in business intelligence tools (Power BI is a plus). Ability to manage complex projects in a multicultural environment. Fluent in English Qualifications M. Com / MBA OR CA

Job Description The incumbent will be playing a key role in driving communication, training and adoption of key initiatives across the Finance organization. In this position, the incumbent will lead and support change initiatives across two core streams: 1. Change Management for Strategic Finance Projects: Play a role in the success of Finance transformation initiatives by ensuring effective stakeholder engagement, training, and adoption. Working in collaboration with project leads and cross-functional teams, your responsibilities will include: Designing and delivering change strategies for Finance projects, including stakeholder mapping, impact assessments, and adoption KPIs Creating engaging training materials and communication deliverables (tutorial videos, publications, onboarding packs, etc.) Leading or supporting key change activities such as information sessions, end-user training, feedback loops, and adoption tracking 2.Internal Communications Strategy: The incumbent will contribute to defining and implementing the internal communication roadmap for the Finance team Working closely with Finance leadership, project managers, and teams, your key responsibilities will include: Driving content strategy and contributing to the development of the monthly Finance Newsletter Enhancing and maintaining the internal Finance communication platform (teams channel/SharePoint) Designing and coordinating community engagement initiatives Must have: 4 to 6 years of experience in change management, ideally within a consulting environment or in-house transformation team, with a focus on Finance or corporate functions. PROSCI Certified Hands on experience with digital content creation tools (e.g., Canva, video editing tools) We are looking for a strategic thinker with strong execution capabilities and the ability to influence stakeholders at all levels. . Qualifications Master s degree (e.g., MBA or equivalent) with a focus on Change Management, Communications, or Finance Professional certifications in Change Management (e.g.,

Job Description As part of Believes Content Operations division, TuneCore Service is seeking a dedicated Content Quality Administrator to join our Central Operations team in India. This is a fixed-term contract for one year . The role involves working closely with our international content team to ensure the quality and accuracy of music content on TuneCore, focusing on both local and global releases. Key Responsibilities: Review every music release submitted by artists, including metadata, cover thumbnails, and other content, ensuring compliance with store guidelines. Coordinate effectively with the Believe and TuneCore central teams to validate releases and ensure smooth processing. Provide timely customer support to clients within TuneCore, offering relevant solutions in accordance with SLA requirements. Investigate instances of rejected releases or unsatisfactory activity, and report findings to management. Qualifications Bachelors Degree. Keen interest in the music industry, digital music platforms, and new technologies. Minimum of 2-3 years experience working with Zendesk. Excellent communication skills (both written and spoken) are mandatory. Proven experience in customer support and reporting. Proactive attitude with a desire to improve processes and tools. Highly organized, reliable, and capable of working independently. Motivated, curious, and able to prioritize tasks effectively. Strong team spirit and collaboration skills. Proficient in Microsoft Office. Extensive knowledge of US and international music markets, or a willingness to stay updated.

Job Description As part of its Content Operations team, Believe is currently looking for a Content Quality (Ingestion) Senior Administrator. Working within our international Content team, the candidate will perform the following tasks: Ingesting/Uploading and submitting digital music metadata content of labels/artists, in accordance with the rules outlined by international digital music stores (training will be given) Check and verify all metadata submitted by labels and artists. Ensuring that the content is processed as soon as it is submitted by the labels/artists by coordinating with the respective content team Ensure the quality check of the release which includes metadata and thumbnail guidelines to be adhered while submitting/uploading the releases. Ensure proper coordination with the central team of Believe for the release ingestion and validation process. Oversee processes such as Tunecore Upsell, catalog transfers, ingestions (XML, XLS formats, FTP), and exports. Identify, prioritize, and escalate product bugs using tools like Jira. Lead new projects as part of upcoming business opportunities. Identify improvement opportunities within existing workflows. Actively participate in product development initiatives: testing, reviews, user feedback. Qualifications Bachelor s degree Keen interest in music industry, new technologies, digital music platforms etc. At least 2 years of experience in an operational and digital environme