Associate Manager - Account Management

Job Description

Job Description Our mission is to provide the best distribution services for independent labels and artists with respect, trust, expertise and transparency. As an Associate Manager - Account Management in our Label & Artist Solutions team, you will manage a portfolio of strategic clients both labels and artists ensuring high-impact service delivery and client satisfaction. In close partnership with your manager, you will define and implement solutions tailored to each client s needs, enabling their growth across platforms. With a deep understanding of our products, a keen sense of the music ecosystem, and a strong service mindset, you ll contribute to both client success and overall team objectives. This role reports directly to the Senior Leader - Account Management. Key Responsibilities Sales Strategy & Talent Scouting (Emerging Artists/Labels) Onboard and train clients on Believe s proprietary tech platforms for distribution and marketing (e.g., Believe Backstage, Backlink, Datamusic). Maintain and update the CRM dashboard to ensure accurate client data and engagement tracking. Lead complex post-sales conversations with a solution-oriented and innovative mindset. Monitor and analyse sales performance, using insights to refine strategy and execution. Service Delivery & Portfolio Management Manage a portfolio of independent labels and artists, ensuring high levels of client satisfaction through clear KPIs. Collaborate closely with Trade Marketing and Video Services teams to ensure seamless execution of campaigns and releases. Gather and escalate client feedback to drive continuous improvement of services and internal processes. Build and nurture long-term relationships with clients, acting as an extension of their team across ongoing business and key artist projects. Must haves: Proven track record in sales and negotiation. Passionate about technology, data and artists / label development Experience in the music industry within a distributor, record label, management company preferred. Previous account management experience is a plus. A good knowledge of the current Indian and regional music market, digital landscape, and trends. The ability to plan, prioritize and manage multiple clients and projects simultaneously and to timelines with strong attention to detail. Ability to self-learn and adapt to the changing market. Digital savvy, initiator and quick to adopt trends. Strong relationship building skills and a team-oriented approach. Apply : Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636. Qualifications Graduate / Postgraduate in media, music business or similar field