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Right & Catalog Protection Senior Administrator

Right & Catalog Protection Senior Administrator

Believe Digital

1 - 3 years

3 - 7 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

Content management operational support Claims Senior Administrator Time management Infringement CMS Appeals Troubleshooting Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated

Rights & Catalog - Senior Administrator

to join our Rights Operations team at Believe s Mumbai office. This role is pivotal in protecting our Labels & Artists rights, managing content disputes, and minimizing legal risks across digital platforms. The Senior Administrator will support rights management, conduct rights audits, and collaborate with internal teams and platform partners to ensure compliance and effective rights enforcement.

Key Responsibilities:

Follow up on various claims, including third-party disputes, appeals, and claims assigned to Believe for resolution.
Address and resolve strikes and takedown issues promptly.
Conduct regular rights audits of our catalog to detect infringements and Content ID misuse.
Manage Facebook Whitelisting processes for eligible content.
Provide customer care, operational support, and troubleshooting assistance to our Sales team, Believe clients, and YouTube users regarding rights and content issues.
Resolve conflict situations related to copyright, ownership, and rights disputes.
Ensure adherence to all KPIs and SLAs related to rights management and infringement resolution.
Collaborate with internal teams to reinforce processes, controls, and best practices for rights enforcement.
Maintain accurate records of rights claims, disputes, and resolutions.
Stay updated on platform policies, copyright laws, and industry best practices.

Qualifications

Bachelor s or Master s degree.
Proven experience handling YouTube infringement cases, Content ID claims, or rights management.
Hands-on experience with YouTube CMS and Content ID platform.
Excellent written and spoken English communication skills.
Knowledge of digital music rights management and copyright policies.
Organized, reliable, proactive, and disciplined.
Ability to work independently and as part of a team.
Strong multitasking and time management skills.
Digital savvy with familiarity in Zendesk, YouTube CMS, Facebook Rights Manager, and other content management tools.
Motivated, curious, and eager to learn.

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Right & Catalog Protection Senior Administrator