1031 Operational Support Jobs

The Global Program Associate Director (GPAD) plays a crucial role in providing project management expertise and operational support for global drug development programs as a member of the Global Program Team (GPT). Your responsibilities include maintaining accurate plans, documentation, and resource forecasts, ensuring efficient day-to-day operation of the GPT, resolving program issues, and facilitating alignment across sub-teams and line functions. As a GPAD, you will contribute to cross-functional strategy and project plan scenario generation, generate and maintain key project-level documents, proactively identify and manage project risks and issues, monitor and track development activities and timelines, facilitate GPT dynamics and communication, and support executive communication of project progress, changes, and risks. You should possess expert planning, tracking, and financial reporting skills, as well as advanced technical proficiency in Excel and Gantt charts. Additionally, you may deputize for GPED or GPD when necessary and lead or participate in ad-hoc cross-functional task forces and sub-teams. At times, you may also be temporarily dedicated to a non-drug GPM initiative. Your major accountabilities will involve contributing to the development of program/project strategy and Target Product Profile, ensuring cross-functional alignment of TPP and IDP, coordinating the preparation of strategic documents, supporting communication of program/project status, and leading the generation and maintenance of a complete and accurate project plan and forecast. You will also manage GPT meeting logistics, prepare high-quality GPT agendas and draft minutes, monitor project financial forecasts, address variances, and support timely executive communication of project status. In terms of team performance, you will partner with relevant stakeholders to enable a high-performing team culture based on Novartis values, track progress of objectives, build trusting relationships, and collaborate with team members to identify key program risks and issues. Additionally, you will contribute operational drug development knowledge and project management experience to team discussions, actively identify and develop best practices for project management, and participate in initiatives to implement process changes within and outside of GPM. Your educational background should include a Masters or Doctorate in life sciences (or equivalent experience) along with at least 5+ years of pharma industry experience and multi-/cross-functional team experience. You should have a strong understanding of the drug development process, project/program management skills, regulatory and business requirements, as well as excellent interpersonal and communication skills. Novartis is committed to fostering an inclusive work environment and diverse teams that represent the patients and communities served. If you are ready to join a community of smart, passionate individuals dedicated to making a meaningful impact on patients" lives, consider applying for the Global Program Associate Director role at Novartis in Hyderabad, India.,

You are a dynamic and experienced Recruitment & Administrative Lead responsible for overseeing participant enrollment efforts and providing seamless operational support on a day-to-day basis. Your role is crucial as it combines hands-on recruitment, strategic team leadership, administrative tasks, and facility management duties which directly contribute to the success of clinical studies. Your key responsibilities include designing and executing innovative recruitment strategies, leading and mentoring a team of recruiters to achieve enrollment targets, monitoring recruitment metrics, developing relationships with community organizations and healthcare providers, collaborating with other teams, leveraging digital platforms for outreach, maintaining meticulous record-keeping, overseeing administrative functions, managing vendor relationships, ensuring well-maintained facilities, and providing comprehensive administrative support. To qualify for this role, you should have a Bachelors or Masters degree in Life Sciences, Healthcare, HR, Social Work, or a related field, along with at least 5 years of experience in clinical trial recruitment or community outreach, including 2 years in a leadership role. You should possess a strong understanding of clinical research processes, ethical recruitment practices, and regulatory guidelines, as well as excellent communication, organizational, and interpersonal skills. Experience with digital recruitment tools and social media outreach is preferred, and you should be able to work effectively under tight timelines and adapt to changing priorities.,

You will be responsible for implementing products for customers, which involves the following tasks: - Demonstrating the functionality of the product to customers/prospects. - Understanding and mapping the business processes and requirements of the customer with the product features. - Collecting and importing master data of items, customers, vendors, chart of accounts, Bill of Materials, users, and other related data in the software products. - Configuring and preparing the software products. - Training customers" users on different modules of the products. - Installing client and server software for the client as required. - Uploading and entering opening balances in the products. - Providing after-life support to customers" users. - Offering technical and operational support. - Conducting workshops and webinars with clients to promote the product and provide training and demos to the customer. - Researching, evaluating, and implementing existing applications and/or customized solutions for the client. Qualifications: - Bachelor's or Graduate Degree in Computer Science, Engineering, Information Technology, or Software Engineering. - Experience in any SaaS/ERP would be an advantage. This is a full-time, permanent position with day shift schedule and performance bonus. The ideal candidate should have at least 1 year of total work experience, preferably in a similar role. The work location is in person.,

About Our Client: Our client is a venture capital fund specializing in Seed to Series A investments with a strong focus on the AI and deep-tech ecosystems. The Role: As an Operating Partner, you will play a pivotal role in shaping the portfolio companies" growth trajectory. Leveraging your entrepreneurial or deep-tech expertise, you will provide strategic guidance, operational support, and industry insights. Your experience will be instrumental in guiding startups through critical phases of growth, fundraising, and product development. Key Responsibilities: Collaborate closely with portfolio founders and startups to refine business strategies and operational processes. Assist portfolio companies in fundraising efforts, leveraging your network and industry knowledge. Provide mentorship on technology development, go-to-market strategies, and go-to-scale plans. Identify and help execute strategic partnerships and commercial opportunities. Contribute to the overall investment process with your operational and technical insights. Ideal Candidate Profile: A proven founder with successful experience in building, scaling, and fundraising for startups, especially in AI or deep-tech sectors, OR a seasoned deep-tech professional with extensive technical expertise, R&D experience, and industry leadership. Strong strategic, operational, and leadership skills with a track record of overcoming business challenges. Entrepreneurial mindset, proactive, and a collaborative team player. Passionate about emerging technologies and supporting innovative startups. On Offer: Opportunity to be at the forefront of AI and deep-tech innovation. Work with a talented, ambitious team and visionary entrepreneurs. Have a tangible impact on the future of technology. If you have a passion for technology, a history of scaling startups, or deep expertise in deep-tech, we'd love to connect!,

The purpose of this role is to provide support to delivery teams and their clients by managing operational aspects of the end-to-end client lifecycle. This includes activities such as onboarding, offboarding, campaign coordination, budget maintenance, reporting, and audit. Key responsibilities: - Supporting campaign timelines and ensuring operational support is delivered in coordination with internal and external partners to meet client specifications and quality expectations - Building and maintaining relationships with Media Operations and key partners across all Media brands - Collaborating with team members and leadership to implement continuous improvement initiatives for client and campaign delivery processes - Assisting brand partners in executing operational activities related to campaign delivery, including campaign setup, traffic and launch, and optimization - Managing client and internal billing by approving client and intercompany invoices - Reconciling media delivered with supplier invoices and resolving discrepancies within the designated timeframe - Generating client performance reports by extracting and consolidating data into agreed reporting templates, such as post-buy reports of media delivered and actual spend recorded in media systems - Providing additional operational support as required Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent,

Juris Consultants is a well-established law firm with offices in India, the USA, Singapore, and Dubai, dedicated to assisting global entrepreneurs in expanding their businesses internationally. As a Business Setup Advisor at Juris Consultants, you will have the opportunity to work closely with entrepreneurs and businesses at various stages of development, providing strategic guidance and support to facilitate their growth and success. Your role will involve guiding clients through the business setup process, driving sales, and ensuring client satisfaction. Your responsibilities will include engaging with prospective clients to understand their business goals and setup requirements, providing expert advice on business setup and incorporation processes, prospecting and qualifying leads to generate new business opportunities, building and maintaining strong client relationships, collaborating with marketing teams to optimize sales strategies, maintaining accurate records of client interactions, and staying updated on industry trends and regulatory changes. To excel in this role, you should have a Master's degree in Business Administration or Marketing, a strong understanding of business setup processes and regulatory requirements, excellent communication skills, the ability to build rapport with clients, a results-oriented mindset, and good stakeholder and people management skills. If you are excited about this opportunity, please share your resume at contact@jurisconsultantsusa.com to join our dynamic team and contribute to the success of businesses internationally. Apply now to embark on a rewarding career journey with us!,

As a valued member of our team at Cencora, you play a crucial role in our mission to create healthier futures for people and animals worldwide. Your dedication and leadership are essential in delivering on this purpose, making a significant difference in the center of health. If you are passionate about making a positive impact, we invite you to join our innovative company and contribute to improving lives everywhere. Take the opportunity to apply today and be part of our dynamic team. In this role, reporting directly to the Branch Manager, you will be responsible for providing leadership to the staff and managing the workflow of operations. Your primary duties and responsibilities include: - Delegating shipments by assigning incoming shipments to operations staff - Monitoring outbound flights and prioritizing jobs accordingly - Communicating with operational notes and responding promptly - Providing operational support to other offices/departments - Ensuring the operation and maintenance of facility equipment - Training and mentoring staff on operational procedures - Delegating responsibilities within a given shift - Overseeing compliance with all TSA regulations - Managing cold chain shipments effectively - Maintaining a safe work environment and resolving operational issues - Monitoring shipment notes and processing shipments as required - Reviewing all shipments prior to dispatch for tender - Addressing personnel issues and providing performance feedback - Communicating all issues, problems, concerns, and suggestions with management - Participating in vendor meetings and overseeing special projects - Checking compliance with prescribed quality standards and transport regulations - Verifying compliance with safety regulations and accident prevention measures - Assessing the full capability of the store-room and providing audit assistance as needed The Operations Executive role requires a minimum of 3-5 years of operational experience, a professional demeanor at all times, and a degree equivalent to a Bachelor's degree from an Indian university or its equivalent. Desirable experience in logistics, cold chain management, courier services, or export/import operations is preferred, along with certification in IATA Dangerous Goods Regulations (DGR). To excel in this position, you should demonstrate mastery of operational skills, leadership abilities, cold chain management practices, proficiency in World Courier operating systems, and above-average computer skills, particularly in Excel. Cencora offers a competitive benefits package aligned with local market practices. We are committed to equal employment opportunities and providing reasonable accommodations to individuals with disabilities during the employment process. If you require an accommodation, please contact us to discuss your needs. Join us at Cencora and be part of a diverse and inclusive team dedicated to making a positive impact on global health and well-being.,

You are invited to join a dynamic team that provides Operational Support for Digital applications, including Online & Mobile Banking (OMB/OLB), Customer Relationship Management (CRM) Pega, and Account Opening (AO) platforms. As a skilled professional with 6+ to 8 years of experience, your role will involve ticket management, system monitoring, issue resolution, and collaboration to ensure optimal application performance. You will also serve as a Subject Matter Expert (SME), leading initiatives, improving processes, and ensuring system uptime. Your primary responsibilities will include 24/7 monitoring of digital applications to maintain system health and performance. You will perform daily system health checks, manage system shut down and start up requests, and handle ticket queues for OLB, CRM Pega, and AO platforms. Additionally, you will assist in system-level support tasks, communicate maintenance/outage updates, and participate in knowledge transfer sessions to enhance system understanding. As a Senior Specialist, you will act as an SME for the architecture and technology stack of supported applications. You will lead the resolution of procedural and technical process gaps, drive troubleshooting initiatives, and mentor peers to create a collaborative work environment. Your commitment to system uptime and effective management of supporting technologies will be crucial for success in this role. This is a full-time, permanent position based in White Field, Bengaluru, Karnataka. You will be required to work from the office in a 24/7 rotational shift environment with weekend availability depending on escalations. The role is open for immediate joiners who are currently serving their notice period. In return for your expertise, you will receive benefits such as commuter assistance, a flexible schedule, health insurance, and Provident Fund. The application deadline is 14/04/2025, and the expected start date is 17/04/2025. If you are ready to take on this exciting opportunity and make an impact, please connect for further details and clarity as soon as possible.,

The key responsibility is to ensure business development & operational support for FTWZ activities. You will be reviewing pre-alerts and checking shipment documents as required for inward into FTWZ. It will be your responsibility to share clearance documents with the EDI team for BoE. You will need to review SOPs and prepare the requirements accordingly. Checking ETA and contacting all stakeholders such as forwarder, carrier, custodian, and billing party will also be part of your duties. You will be required to review the Checklist prepared by the EDI team, ensure BoE is filed, and share it with operations to carry out customs clearance formalities at Nhava Sheva and FTWZ. Securing delivery orders from the shipping line and sharing them with the FTWZ team will be essential. Monitoring the pickup from the port and arrival at FTWZ, providing offloading instructions, and information to FTWZ operations will also fall under your purview. Your tasks will include tallying all inward items as per documents, reporting any damages, and maintaining stock inventory in excel. You will need to review the invoices received for outward shipments, check inventory stock for the items on the invoice, and issue picking instructions. Coordinating with DPW on the pick list, sharing the inbound BoE of items picked, and securing the revised final invoice with inward BoE will be part of your responsibilities. You will be required to be physically involved in custom clearance at the FTWZ custom office, assess inbound and outbound shipments, handle ADC clearance when necessary, manage custom examinations, and submit required custom documents at the FTWZ main gate. Coordinating and supporting clients for VAS activities, outbound picking activities, and outbound activities will also be your tasks. Additionally, you will need to share documents with the EDI team for BoE, share checklists with clients, and obtain approvals. Coordinating for BoE filing, customs assessment, and OOC once duty is paid, placing vehicles for loading, giving loading instructions to FTWZ operations, and sending monthly invoices for storage will be part of your daily routine. You will also need to maintain PODs in a file, update DSR and FTWZ stock inventory reports, attend client meetings for reviews, compare FTWZ and DSV stock inventory, provide operational support for FTWZ activities, and discuss with DP World for any development plans. You will be responsible for keeping the Head of Department informed of any daily issues or concerns for clearance process improvement requirements, coordinate with corporate finance for the Annual Performance Report (APR) preparation, approval, and submission to SEEPZ as per SEZ Rules. Having functional knowledge in FTWZ activities, understanding business processes and interdependencies, staying updated on SEZ Rules and Regulations, conducting and managing investigations, and providing pragmatic solutions will be crucial. You are expected to have effective oral and written communication skills, sound management and organizational skills, understanding of the importance of documents, compliance, and legalities. A minimum of 5 years of FTWZ coordination experience, at least 2 years in the logistics industry, and a preference for a graduation degree are required. Computer literacy in SEZ system and other vendor systems, MS Office skills (especially in Word & Excel), good knowledge of IT systems, and experience with SAP or similar ERP systems will be advantageous.,

As a Grade PC4 employee at FedEx, you will be involved in various aspects of Air Network Support, Operations Support, Operational Support, Dispatch, Admin & Support, Customer Service, Service Assurance, Manifesting, Customer Services/Support Group, Dangerous Goods, Cross-Border Road Linehaul, Domestic Air Linehaul, Road Network, Operational Administration & Support, Sort Support & Trace Management, Reporting, and Location-based Customer Service. Your primary responsibility will be to ensure the completion of defined processes and procedures within specified deadlines while maintaining accuracy, completeness, and compliance with relevant internal and external standards. You will be expected to identify anomalies promptly and resolve them using judgment based on established rules and procedures. In cases of complex issues, you may need to escalate them to senior team members for guidance and support. Key skills that will contribute to your success in this role include Accuracy & Attention to Detail, Proficiency in Microsoft Office & PC Skills, Effective Planning & Organizing Skills, Strong Interpersonal Skills, and Problem-Solving Skills. At FedEx, we prioritize our people and are deeply committed to fostering a diverse, equitable, and inclusive workforce. We are an equal opportunity/affirmative action employer, where all qualified applicants are considered for employment without regard to age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. FedEx, as one of the world's largest express transportation companies, is dedicated to delivering exceptional service and solutions to customers in more than 220 countries and territories worldwide. Our success is driven by our exceptional team of FedEx team members who strive to make every FedEx experience outstanding. The People-Service-Profit (P-S-P) philosophy is at the core of every decision, policy, and activity at FedEx. We believe in taking care of our people, who in turn deliver exceptional service to our customers, leading to profitability that ensures our future success. Reinvesting profits back into the business and our people is fundamental to our philosophy, creating a work environment that encourages innovation and high-quality service delivery. Our culture, shaped by our values and behaviors, is a key component of our success and growth since our inception in the early 1970s. While other companies may imitate our systems and processes, our unique culture sets us apart and serves as a competitive advantage in the global marketplace. Join us at FedEx, where we value our team members, prioritize exceptional service delivery, and foster a culture of innovation and growth.,

The IT Application Administrator/System Architect role in Hyderabad requires an experienced professional with over 8 years of experience. As part of the job responsibilities, you will be involved in evaluating, procuring, implementing, and managing software solutions to support the organization's IT infrastructure. Your role will involve a combination of technical expertise, strategic thinking, and effective communication skills to enhance the software ecosystem, license servers, and operational support functions. Your main responsibilities will include collaborating with the procurement team to assess software compatibility, leading the procurement and implementation of software solutions, managing license servers on Windows and Linux platforms, defining system architecture enhancements in alignment with organizational goals, providing operational support for IT applications tools, troubleshooting networked peripheral devices, collaborating with vendors and internal IT teams, and demonstrating technical proficiency with command-line interfaces, FlexLM licensing tools, GitHub repositories, and SSO integrations using Azure Entra. To excel in this role, you should possess a Bachelor's degree in Computer Science or related field, strong analytical and problem-solving skills, proficiency in AWS environments, experience in software procurement and integration, knowledge of FlexLM license management, familiarity with system security practices, effective communication skills, and the ability to automate tasks, maintain comprehensive documentation, collaborate with DevOps teams, and align your work with the organization's mission and vision. Preferred qualifications include experience with on-premise and SaaS software implementations, network device troubleshooting, and management, leading strategic system architecture/software implementation initiatives. Additional key responsibilities include automating tasks for operational efficiency, documenting design details and runbooks for systems and tools, collaborating with application development teams for tool integration, and demonstrating a commitment to the organization's mission and vision.,

Some careers shine brighter than others If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the role of Software Engineer. Develop and maintain APIs & microservices in Java/SpringBoot and supporting services (AWS/PCF). Provide support across the end-to-end delivery and run lifecycle. Carry out software development, testing and operational support activities with the ability to move between the technology stacks. Advocate and advance modern software development practices within the engineering community. Grow the technical expertise of engineering community Helping with designing, maintaining, and improving all aspects of the software delivery lifecycle Participate in broader discussions about software architecture Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change. Liaise with other engineers, architects, agile coaches, and other stakeholders to understand and drive the software products Work closely with teams, product owners, agile coaches, and other stakeholders to ensure we deliver world-class tools and capabilities for our engineering community Actively participate in the Engineering Discipline and associated communities Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency. Requirements Solid experience on engineering and delivering software products. Strong knowledge and development experience in Java/Springboot/APIs & microservices. Knowledge of cloud environments, being AWS a plus. Passionate about open-source ways of working You have experience in fostering a strong engineering culture in an agile and DevOps environment Track record of identifying and implementing opportunities to enable engineers to develop more productively and with high quality Experience collaborating effectively across multiple engineering centers in multiple territories Credibility and ability to influence stakeholders convincingly with well-considered logic. Advocate for quality and ambassador for writing testable code Knowledge of agile project management with cross functional teams, using Jira and Confluence We promote a DevOps culture so you will need to look beyond pure programming and get involved with the deployment and operation of the software we build. You ll achieve more when you join HSBC www.hsbccom/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website

About the Role As a Communications Coordinator at Abnormal Security, youll be a vital part of our APAC People Team, focusing on elevating our employer brand and employee experience through engaging visual storytelling and multimedia. This dynamic role sits at the crossroads of culture, talent, and creativity, with a strong emphasis on creative content, video editing, social media content, and internal communications. Youll also contribute to the operational success of employee events and initiatives, helping to cultivate a rich and engaging workplace environment throughout the India/APAC region as part of the People Success team. Were looking for someone who is creative, agile, and highly collaborative. What You ll Do Stay informed about regional trends in visual storytelling, social media behavior, and employee engagement best practices. Develop visual and video content showcasing our people, culture, and values for internal and external platforms. Lead content capture for employee features, onboarding, learning, and cultural events. Collaborate globally to localize content, aligning with the Abnormal brand while highlighting regional narratives. Design social media posts, presentations, digital assets, and internal graphics for employer branding. Support short-form video production process, from conception to publishing. Provide operational support for employee engagement programs, including communications and logistics. Maintain a content library, publishing calendar, and documentation. Leverage AI and creative tools to optimize production and explore new formats. Act as a creative engagement partner for People Success, Talent Acquisition, Learning & Development, and IT. Must Have Skills Bachelor s in Communications, Media Production, Design, or related field. A minimum of 3 years recent experience in video editing, content creation, or internal communications with B2B technology product companies. Proficiency of design tools such as Canva, Figma, or Adobe Illustrator. Strong storytelling, comfortable with short-form video, graphics, and brand visuals. Experience creating content for LinkedIn, Instagram, YouTube, and internal platforms (Slack, Notion). Organized, reliable, able to manage multiple projects and meet deadlines. Excellent interpersonal and communication skills; able to partner cross-functionally and influence. Basic familiarity with creative automation/AI tools (subtitle generation, voiceover, image AI). Passion for people, culture, and employee-first experiences. Nice to Have Skills Experience working in a fast-paced, hybrid, or distributed team environment. Experience in supporting employer branding, employee experience, or recruitment marketing initiatives. Previously involved in L&D campaigns, onboarding content, or engagement initiatives. Proficient in Adobe Premiere Pro, Final Cut Pro, After Effects, or similar. Ability to use DSLR or mirrorless cameras for basic video/photo capture. #LI-AT1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .

Informatica MDM Engineer The candidate should be an experienced Informatica MDM engineer with expertise in Hub Console, IDD, and BES SIF APIs, combined with strong Java development skills to support program requirements and integration flows Responsibilities include handling production support operations and implementing enhancements on the current MDM stack, performing configuration updates, resolving production issues, conducting root cause analysis (RCA), and executing data fixes as required

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). H

Synoptek We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity. Responsibilities Data Scientist This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Data Scientist is responsible for conducting end-to-end analysis, encompassing requirements, activities, and design. Additionally, the Data Analyst is responsible for developing analysis and reporting capabilities and implementing performance and quality control measures to drive continuous improvement. Role & Responsibilities: Should be able to code in Python and work with simple to complex SQL Work as independent contributor in building AI solutions using latest tech stack. Should be able to research, learn and implement latest models in AI and GenAI Identify, analyse, and interpret trends or patterns in complex datasets. Collaborate with team, to prioritize business and information needs. Serve as a consultant for clients nationwide. Identify and define process improvement opportunities. Excellent problem-solving ability and verbal communication. Experience Atleast 3 years of relevant experience in Building AI solutions. Proficiency in programming languages such as Python, FastAPI, SQL or PySpark(good to have) Experience in developing conversational AI or virtual assistant applications. Proven experience in building and deploying applications using LLMs like OpenAI GPT-4o, Claude, Llama, Grok, Gemini or similar Hands-on experience in building GenAI Applications. Good to have working experience in building Agentic AI applications. Familiarity with acquiring and managing huge and complex data from various sources, including structured and unstructured data sources. Extensive experience with Cloud platforms, particularly Microsoft Azure. Knowledge of natural language processing (NLP) and information retrieval Have knowledge and hands-on experience with LangChain Framework, Azure OpenAI, Azure AI Search Service, Indexing, and Embedding techniques Good to have Application development experience using AI models and API integrations. Hands-on experience in AI, ML and Deep Learning algorithms like Regression, Decision Trees, Neural networks Experience in working with Azure Cosmos DB, Azure Blobs, Azure Functions, and App Service Qualifications Education Bachelor s degree in Computer Science, Information Technology or related field from an accredited college or university preferred In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa Experience Customarily has at least 1 year(s) of job-related experience Familiarity with acquiring and managing data from various sources, including primary and secondary data sources. Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses. OwnIT: Shows integrity, innovation, and accountability in completing daily assignments. Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals. Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment. Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative. Capacity to identify, analyze, and interpret trends or patterns in complex datasets and propose solutions to business challenges. Strong verbal and written communication skills to collaborate with management, prioritize business needs, and work effectively as a consultant with clients. Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","qualifications":" Education Bachelor s degree in Computer Science, Information Technology or related field from an accredited college or university preferred In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa Experience Customarily has at least 1 year(s) of job-related experience Familiarity with acquiring and managing data from various sources, including primary and secondary data sources. Skills/Attributes Synoptek core DNA behaviors: Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses. OwnIT: Shows integrity, innovation, and accountability in completing daily assignments. Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company s business goals. Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment. Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative. Capacity to identify, analyze, and interpret trends or patterns in complex datasets and propose solutions to business challenges. Strong verbal and written communication skills to collaborate with management, prioritize business needs, and work effectively as a consultant with clients. Working Conditions We live by the motto work hard, play hard and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results. Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel. EEO Statement We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. ","responsibilities":" Data Scientist This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Data Scientist is responsible for conducting end-to-end analysis, encompassing requirements, activities, and design. Additionally, the Data Analyst is responsible for developing analysis and reporting capabilities and implementing performance and quality control measures to drive continuous improvement. Role & Responsibilities: Should be able to code in Python and work with simple to complex SQL Work as independent contributor in building AI solutions using latest tech stack. Should be able to research, learn and implement latest models in AI and GenAI Identify, analyse, and interpret trends or patterns in complex datasets. Collaborate with team, to prioritize business and information needs. Serve as a consultant for clients nationwide. Identify and define process improvement opportunities. Excellent problem-solving ability and verbal communication. Experience Atleast 3 years of relevant experience in Building AI solutions. Proficiency in programming languages such as Python, FastAPI, SQL or PySpark(good to have) Experience in developing conversational AI or virtual assistant applications. Proven experience in building and deploying applications using LLMs like OpenAI GPT-4o, Claude, Llama, Grok, Gemini or similar Hands-on experience in building GenAI Applications. Good to have working experience in building Agentic AI applications. Familiarity with acquiring and managing huge and complex data from various sources, including structured and unstructured data sources. Extensive experience with Cloud platforms, particularly Microsoft Azure. Knowledge of natural language processing (NLP) and information retrieval Have knowledge and hands-on experience with LangChain Framework, Azure OpenAI, Azure AI Search Service, Indexing, and Embedding techniques Good to have Application development experience using AI models and API integrations. Hands-on experience in AI, ML and Deep Learning algorithms like Regression, Decision Trees, Neural networks Experience in working with Azure Cosmos DB, Azure Blobs, Azure Functions, and App Service ","

Description Business objectives Assist the sales team by generating and sharing accurate dealer-level sales reports as per requirement  Assist dealers by making and sharing relevant sales reports, credit notes, and debit note workings, and scheme-related communication as per defined timelines Servicing Provide timely services to dealers by ensuring the availability of sales aids like shade cards, collaterals, dealer kits, etcProvide logistics and operational support to Unit level initiatives, activations and during new dealer account openingAssist sales workforce in gift settlements as per schemes closure on the systemCoordinate with HR department on employee life cycle activities such as Joining, transfers, separation etc Process Optimization Find opportunities and work towards optimizing processes and reducing the time and cost involvedReview and monitor overheads budgets against actual spend on monthly basis and report in case of any observations Vendor Management Ensure timely clearance of vendor payments as per the defined payment termsMonitor and ensure no pending payments, open goods receipts and open advances of each vendor Coordinate with Vendors for outstanding amount closure and quarterly balance confirmation within defined timelines Statutory and Safety Compliance Ensure safety and statutory compliance for offices and warehouses  Maintain and display all statutory records as applicable in the premisesUpdation of compliances in the statutory portal GRC as per the due datesConduct Safety Mock drills in warehouse and office premises periodically and submit the findings for process improvement Accurate and timely sharing of reports to Sales teamTimely service to dealersStatutory and Safety compliancesClearance of vendor payment within timelinesOn time gift settlements with acknowledgement

About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." Job Description Job Title Deputy Area Manager - IMF & New Growth Initiatives Location Multiple Location (PAN India) Department Agency Function Insurance Marketing Firm Reporting to Deputy Regional Manager - IMF & New Growth Initiatives Band 5B Function Summary IRDA Regulation on IMF was released on Jan 2015, where companies which are LLP / Pvt limited / cooperative societies were allowed to distribute financial products. IMFs are allowed to deals in Insurance of 6 companies (2LI , 2GI , 2 HI), mutual funds, banking products, post etc. Max life spotted this opportunity to attract established financial distributors from the market to engage and distribute max life products PEARL ACQUISITION . A dedicated team of 50 CDMs were recruited in two phases and trained to hire & farm these relationships. Currently we have 95 licensed IMFs on board and expected to touch 150 which are work in progress. The pool of IMF s primarily comprises of top Agents in Insurance, Wealth Managers, Loan DSA, CA, Ex - employees from financial services with an existing customer base customer base. Present IMF carries avg. 2500 customers and big turnover book. As a later part of Pearl acquisition strategy, Insurance Managers is a career option provided to establish financial distributors who are not able to meet the requirements of forming an IMF. This has also proven to be an exciting opportunity. Insurance Manager is part time employee model which provides a platform to the pearl to associate with MLI and improve their earnings, flexible working hours and better choices to their customers. IM will be different from an ADM/APC as he will not be recruiting and mentoring Agents and will only source business by penetrating into his existing client base. Avg book size with them is also 750 customers. Job Summary Acquire annually 6 to 7 part time employees manage a preallocated team of IM Manage performance of IM s Key Responsibilities/ Key Deliverables Understand the IM acquisition and also IMF regulation, value proposition & registration process Acquisition of 6 - 7 IM s in a year independently. Independently managing a pool of Insurance Managers mapped to them from existing pool in the beginning only. Post successful completion of 1 year, the next level is CDM wherein the focus will be on IMF journey Manage performance of IM s Develop understanding of products & coach IM staff on product USP s Implement performance management and rewards system in IM s. Provide marketing, training and operational support to IM s Manage attrition of IM s through revival or replacement Drive quality of business sourced from IM s Ensure right product mix and control key quality measures such as leakage and persistency. Measures of Success Minimum 6-8 IM Acquisition in a year Achieving sales target through team of IM s IM Activity & Retention Quality of Business Create pipeline for IMF s Desired qualification and experience Educational Background Minimum a graduate Work Experience At least 1-3 years of experience in recruiting business partners / Agents and achieving sales target through them. Good communication skill. KNOWLEDGE / SKILLS / ABILITIES Excellent Written, presentation & communication skills Exceptional consultative & interpersonal skills Stakeholder management Influencing without authority Full understanding / experience of handling entire life cycle of a deal from initiation to successful completion About Axis Max Life Insurance . #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Senior Systems Analyst ? The Tech Services, Operational Support Team is looking for a Senior Systems Analyst to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. The People and Capability Technology Services team is responsible for functional support of P&C Systems utilized at Mastercard with a primary focus on Workday. The P&C Technology Services supports all programs and groups in P&C. This role requires a deep understanding of Workday modules, excellent problem-solving skills, and the ability to work collaboratively with various departments to ensure the system meets business needs. Role: Configure and maintain Workday modules, including HCM, Payroll, Benefits, and Time Tracking Collaborate with business stakeholders to gather requirements and translate them into system configurations Perform system testing, troubleshooting, and issue resolution Develop and maintain system documentation, including process flows, configuration guides, and user manuals Provide training and support to end-users to ensure effective utilization of the Workday system Stay current with Workday updates and new features, and recommend enhancements to improve system functionality Participate in system upgrades and implementations, ensuring minimal disruption to business operations Work closely with IT and HR teams to integrate Workday with other systems and applications Prioritize and identify cross application/system enhancements All About You: Strong technical knowledge and capability Demonstration of MC Core Competencies High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment. High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.

Senior Associate - ITAM JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22640 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Associate - ITAM at ZS IT team will be responsible for providing supports to all global users on their software needs. Primarily handles software asset management activities like creating, updating, tracking, monitoring, and maintaining software licenses in software management database, as well as monitoring application usage, and reporting compliance of software usage. IT Program associate works with different vendor to get the quote, review them internally and post approval process them for procurement. Working on opportunities to target unused or restricted software for re-harvest/redeployment. Person is responsible for tracking, Maintaining, and auditing the software records on periodic basis. What youll do Review new software requests for accuracy and adherence to standards and policies Responsible for collecting the information from end users and coordinating with additional support team to review the software needs. Initial assessment, research, and resolution of basic incidents and requests regarding use of software and components. Work with requestors on alternative options, and ensure the necessary data is captured for compliance, procurement. Escalate compliance matters, standards or policy deviations, and other software related issues to internal escalation teams Compile and maintain inventory of company software and systems assets for the purpose of tracking their corresponding licenses. Administer license change management and license closure. Utilization of the Inventory Tools/ Central repository for optimized use of software licenses / re-harvest or redeployment Ensures the end-to-end user experience and acts as a single point-of-contact for the end user. Periodic review of SaaS / critical tools to ensure that they are compliant with terms of usages Assignation of licenses or removal for various tools. Supporting various IT functions for operational support. Prepare of various reporting ranging from software status to financial spends Responds to requests from managers, and team members, for specific Programs What youll bring Possess Bachelors degree in information technology, computer science, or business administration, or in another related field 2 to 4 years of experience in software asset management Ability to translate licensing terms and conditions in License agreements Strong knowledge of contract, licensing, and data privacy regulations/laws and best practices Strong communication, interpersonal, team oriented, organizational, and service mindset. Proactively identify cost savings opportunities relating to software and software maintenance Strong end user service skills Self-motivated, goal oriented, and an innovative thinker Ability to work both independently and in a team-oriented, collaborative environment. Familiar with Microsoft O365 tools Able to prepare the reports in tools like excel. Must be able to handle multiple tasks and ensure proper follow up is maintained SAM certified professional will be a value add. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At

BCure is a healthcare startup committed to providing accessible and affordable healthcare services to underserved regions, particularly in tier-4 and tier-5 cities. We are looking for a motivated and dynamic Franchise Manager to lead our franchise expansion efforts and ensure the successful operation of franchise outlets. Responsibilities Franchise Development: Identify potential franchise partners, manage the entire franchise recruitment process, and ensure successful onboarding of new franchisees. Operational Support: Provide operational guidance to franchisees to ensure adherence to BCure's standards, protocols, and service quality. Training & Development: Conduct regular training sessions for franchise partners on business operations, healthcare services, and customer engagement. Relationship Management: Build and maintain strong relationships with franchisees, offering continuous support to help them achieve their business goals. Compliance & Standards: Ensure all franchise outlets comply with BCure's ethical practices, brand guidelines, and legal requirements. Performance Monitoring: Track and analyze franchise performance, providing regular reports to management and offering solutions to improve efficiency and profitability. Market Expansion: Assist in identifying new market opportunities, geographic expansion, and growth strategies for the franchise network. Qualifications Any Graduate,

Job Description: As a member of our team at Strategy, you will play a vital role in providing office administrative, HR, and operational support to the India Delivery Centre. Your responsibilities will include managing facilities procurement and contracts, preparing and overseeing the IDC Facilities annual budget, and ensuring monthly expenses align with the budget. You will analyze service and project costs, oversee internal procurement processes, and negotiate vendor contracts to secure cost-effective rates within the allocated budget. In addition, you will be responsible for maintaining inventory and stocking office supplies, copiers, printers, and stationary items. Addressing employee inquiries and concerns promptly, managing all mailroom operations, and welcoming office visitors while handling incoming calls and messages will also be part of your duties. You will oversee employee onboarding and offboarding processes, ensuring a safe working environment, and administering corporate health insurance and benefits for India employees. Your role will involve diary management, appointment scheduling, booking meeting rooms, and organizing internal and external company events. You will provide guidance to IDC management and staff on complex and sensitive matters, administer routine tasks when needed, and partner with HR centers of excellence to ensure smooth human resources operations within the client group. To excel in this position, you should have a proven track record in office administration, excellent written and verbal communication skills, strong time-management abilities, and proficiency in office applications. Maintaining confidentiality, holding a Graduate/Postgraduate Diploma, and being available to work from the office 5 days a week are essential requirements. You must also be willing to occasionally work on Saturdays for office maintenance and support office operations from 12:30 PM to 9:30 PM IST. Additional Information: The recruitment process includes online assessments as the first step (English, logic, business), which will be sent via email. Kindly check your SPAM folder for any communication related to this. (Note: The above job description is based on the information provided and may be subject to updates or modifications as necessary.),

As a valued member of our team, you will collaborate closely with Sales and Corporate Events teams to support field sales operations and ensure the smooth execution of processes. Your primary focus will be to provide comprehensive operational support by streamlining sales operations, identifying bottlenecks, and proposing process improvements. Utilizing sales data and analytics, you will generate insights that drive informed decision-making and optimize performance. Moreover, you will assist in creating and maintaining sales reports, dashboards, and metrics for management, while ensuring strict adherence to company policies, procedures, and processes to maintain a high standard of operational excellence. The ideal candidate will have proven experience in operational support, particularly in sales operations and analytics. You should possess the ability to manage and work with large datasets, conducting sales-related analyses to drive performance improvements. Strong organizational skills are essential for this role, as you will be required to manage multiple projects and deadlines effectively. This is a full-time position with health insurance benefits included. The work schedule is during the day shift with a shift allowance. The work location is in person. If you are ready to take on this exciting opportunity and contribute to our team's success, we look forward to receiving your application.,

As a Program Manager at Code Vyasa, you will play a crucial role in executing high-priority projects across various business functions. Your responsibilities will include leading cross-functional initiatives, enhancing operational efficiency, nurturing key stakeholder relationships, and contributing to strategic decision-making. In the realm of project management and execution, you will spearhead diverse initiatives such as team setup, hiring procedures, and projects related to Sales Development Representatives (SDRs). Additionally, you will overlook the acquisition of office spaces to accommodate the company's growth trajectory and ensure that finance-related projects align effectively with organizational objectives. Engaging with stakeholders and fostering outreach will be a critical aspect of your role. This will involve networking with over 100 CEOs to cultivate new business opportunities and collaborating with both internal and external parties to drive the success of projects. Your proficiency in research and problem-solving will be instrumental in analyzing trends, identifying business challenges, and formulating innovative solutions based on data-driven insights. Furthermore, you will provide operational support by aiding the executive team in strategic planning, coordinating projects, facilitating meetings, and promoting seamless communication across various departments. To excel in this position, you should hold a Bachelor's degree in Business, Operations, or a related field, coupled with 1-4 years of experience in business operations, project management, or a similar domain. Your skill set should encompass robust research capabilities, analytical prowess, and a knack for problem-solving to steer data-driven decisions effectively. Engaging with high-level stakeholders, presenting ideas persuasively, and leading cross-functional teams are key competencies that you should possess to thrive in this role. If you are a proactive and results-driven individual with a passion for driving operational excellence and fostering collaborative relationships within a dynamic environment, we encourage you to explore this exciting opportunity at Code Vyasa.,

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Develop and maintain APIs & microservices in Java/SpringBoot and supporting services (AWS/PCF). Provide support across the end-to-end delivery and run lifecycle. Carry out software development, testing and operational support activities with the ability to move between the technology stacks. Advocate and advance modern software development practices within the engineering community. Grow the technical expertise of engineering community Helping with designing, maintaining, and improving all aspects of the software delivery lifecycle Participate in broader discussions about software architecture Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc. ) are identified and addressed at all stages of a product or service release / change. Liaise with other engineers, architects, agile coaches, and other stakeholders to understand and drive the software products Work closely with teams, product owners, agile coaches, and other stakeholders to ensure we deliver world-class tools and capabilities for our engineering community Actively participate in the Engineering Discipline and associated communities Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency. Requirements Solid experience on engineering and delivering software products. Strong knowledge and development experience in Java/Springboot/APIs & microservices. Knowledge of cloud environments, being AWS a plus. Passionate about open-source ways of working You have experience in fostering a strong engineering culture in an agile and DevOps environment Track record of identifying and implementing opportunities to enable engineers to develop more productively and with high quality Experience collaborating effectively across multiple engineering centers in multiple territories Credibility and ability to influence stakeholders convincingly with well-considered logic. Advocate for quality and ambassador for writing testable code Knowledge of agile project management with cross functional teams, using Jira and Confluence We promote a DevOps culture so you will need to look beyond pure programming and get involved with the deployment and operation of the software we build.