Company Description Haveli Dharampura, an award-winning luxe boutique hotel and restaurant, won the UNESCO Asia-Pacific Award for Cultural Restoration in 2017. Located in Old Delhi, the Haveli has 26 guest rooms named after the Gates or Markets of Old Delhi. The restaurant 'Lakhori' highlights the historic Lakhori Bricks, a main construction material in the Mughal period. Role Description This is a full-time on-site role for a Sr Reservations Executive located in Delhi, India at Haveli Dharampura. The Sr Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing excellent customer service, and driving sales for the boutique hotel and restaurant. Qualifications Communication and Customer Satisfaction skills Reservations and Customer Service skills Sales skills Experience in hospitality industry Ability to work in a fast-paced environment Attention to detail and organizational skills Proficiency in reservation software Bachelor's degree in Hospitality Management or related field Show more Show less
Company Description In 2017, Haveli Dharampura won the UNESCO Asia-Pacific Award for Cultural Restoration for its preservation of a 19th-century residence in Old Delhi. The Haveli, now a boutique hotel and restaurant, features 26 guest rooms named after the Gates or Markets of Old Delhi. The restaurant 'Lakhori' highlights the historic Lakhori Bricks from the Mughal period. Located in Delhi, India, visit www.havelidharampura.com. Role Description This is a full-time on-site role for a Reservations Executive at Haveli Dharampura in Delhi, India. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing exceptional customer service, and contributing to sales activities. Qualifications Communication and Customer Service skills Experience in Reservations and Sales Demonstrated ability to exceed customer satisfaction metrics Strong attention to detail and organizational skills Knowledge of the hospitality industry and hotel operations Fluency in multiple languages is a plus Previous experience in a similar role is preferred Show more Show less
You will be working as a Sales and Reservations - Inbound Hotel representative at Haveli Dharampura in Delhi, India. Your responsibilities will include managing inbound sales inquiries, supporting with reservations, delivering exceptional customer service, and training team members on sales techniques. To excel in this role, you should possess strong communication and customer service abilities, sales expertise, and training skills. Previous experience in the hospitality sector would be advantageous. Proficiency in both English and Hindi is required. A Bachelor's degree in Hospitality Management or a related field is preferred.,
Company Description Haveli Dharampura, a 19th-century residence in Old Delhi, was meticulously conserved and restored, winning the UNESCO Asia-Pacific Award for Cultural Restoration in 2017. This historic site has been transformed into a luxurious boutique hotel and restaurant, with 26 rooms named after the gates or markets of Old Delhi. The restaurant, Lakhori, highlights its Mughal heritage by exposing the Lakhori bricks used in its construction. Located in a culturally rich area, Haveli Dharampura offers both history and luxury to its guests. Role Description This is a full-time on-site role for a Reservations Executive, located in Delhi. The Reservations Executive will handle day-to-day tasks such as managing bookings, coordinating with clients and guests, ensuring customer satisfaction, processing reservations, and supporting sales efforts. This role requires strong communication and customer service skills to provide an excellent guest experience. Qualifications Strong Communication and Customer Service skills Experience in managing Reservations and ensuring Customer Satisfaction Sales skills to support booking and reservations efforts Ability to work on-site in Delhi Prior experience in the hospitality industry is a plus Proficiency in using reservation and booking software is preferred Bachelor's degree in Hospitality Management or related field
As a Reservations Executive at Haveli Dharampura in Delhi, India, your role will involve managing reservations, ensuring customer satisfaction, providing exceptional customer service, and contributing to sales activities. Key Responsibilities: - Manage reservations effectively - Ensure high levels of customer satisfaction - Provide exceptional customer service - Contribute to sales activities Qualifications Required: - Excellent communication and customer service skills - Experience in reservations and sales - Demonstrated ability to exceed customer satisfaction metrics - Strong attention to detail and organizational skills - Knowledge of the hospitality industry and hotel operations - Fluency in multiple languages is a plus - Previous experience in a similar role is preferred Haveli Dharampura, a boutique hotel and restaurant in Delhi, India, is known for its UNESCO Asia-Pacific Award-winning preservation of a 19th-century residence. The hotel features 26 guest rooms named after the Gates or Markets of Old Delhi and the restaurant "Lakhori" showcases historic Lakhori Bricks from the Mughal period. Learn more at www.havelidharampura.com.,