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Sr. Reservations Executive

Sr. Reservations Executive

Haveli Dharampura

0 years

0 Lacs

Delhi Delhi India

Posted:6 days ago| Platform:

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Skills Required

restoration processing communication service support software management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Haveli Dharampura, a 19th-century residence in Old Delhi, was meticulously conserved and restored, winning the UNESCO Asia-Pacific Award for Cultural Restoration in 2017. This historic site has been transformed into a luxurious boutique hotel and restaurant, with 26 rooms named after the gates or markets of Old Delhi. The restaurant, Lakhori, highlights its Mughal heritage by exposing the Lakhori bricks used in its construction. Located in a culturally rich area, Haveli Dharampura offers both history and luxury to its guests.

Role Description

This is a full-time on-site role for a Reservations Executive, located in Delhi. The Reservations Executive will handle day-to-day tasks such as managing bookings, coordinating with clients and guests, ensuring customer satisfaction, processing reservations, and supporting sales efforts. This role requires strong communication and customer service skills to provide an excellent guest experience.

Qualifications

Strong Communication and Customer Service skills
Experience in managing Reservations and ensuring Customer Satisfaction
Sales skills to support booking and reservations efforts
Ability to work on-site in Delhi
Prior experience in the hospitality industry is a plus
Proficiency in using reservation and booking software is preferred
Bachelor's degree in Hospitality Management or related field

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Sr. Reservations Executive