Welfare Officer

Purpose/Objective

The Welfare Officer in a coal mine is a statutory position that is responsible for fostering harmonious relations between management and employees, addressing grievances, and promoting a conducive working environment. They oversee welfare activities, assist in leave management, and implement measures to enhance the standard of living and well-being of the workers.

Key Responsibilities of Role

Welfare Officer - Coal Mining Employee Relations and Grievance Handling: Establish and maintain communication channels between management and employees to ensure harmonious relations. Address and bring to management's attention both individual and collective grievances for prompt resolution. Promote productive efficiency and better working conditions by helping employees adjust to their work environment. Welfare Committees and Activities: Assist in forming and supervising Works and Joint Production Committees, Co-operative Societies, and Safety-First and Welfare Committees. Guide and support these committees in their initiatives and activities. Encourage employee participation in welfare and safety programs to enhance overall well-being. Leave Management and Guidance: Assist management in regulating the grant of leave with wages and explain related provisions to workers. Guide workers on the application process for leave and manage authorized absences effectively. Ensure workers are informed about their leave privileges and assist in addressing any related concerns. Welfare Provisions and Improvement Measures: Advise management on welfare provisions such as housing, food, social and recreational facilities, sanitation, and education for employees' children. Supervise welfare activities, including the education and training of employees, to ensure they meet statutory and organizational standards. Suggest and implement measures to improve the living standards and overall well-being of workers. Reporting and Compliance: Maintain records of day-to-day welfare activities and interventions. Prepare and submit an annual summary report of welfare activities to the Chief Inspector through the mine manager. Ensure compliance with all statutory requirements related to employee welfare and support continuous improvement in welfare practices. Implement and Optimize Digital Solutions: Coordinate with cross-functional teams to deploy digital tools that align with business objectives. Ensure the effective utilization of digital platforms to improve team efficiency and productivity. Key Stakeholders - Internal Key Stakeholders - Internal: HODs Employees Key Stakeholders - External DGMS Forest Department Environment

Technical Competencies

Employee Relations Governance-NR,Safety Management-NR,Statutory and DGMS Compliance-NR

Qualifications and Experience

Educational Qualification: MBA/MSW Work Experience (Range of years): 12-20 years