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Job Type

Full Time

Job Description


Location: Mumbai/Kolkata/Siliguri/Gurugram

Work Mode: Work from Office - 5 days a week


Key Responsibilities:

  • Strategic Leadership: Define and execute the Vendor Relations strategy to align with organizational goals, focusing on scaling vendor onboarding and maximizing eCommerce marketplace revenue.
  • Team Management: Lead, mentor, and grow a high-performing Vendor Relations team, fostering a culture of excellence, accountability, and collaboration.
  • Vendor Onboarding: Oversee the end-to-end process of identifying, recruiting, and onboarding new vendors to expand the product catalog across eCommerce platforms.
  • Relationship Management: Build and maintain strong, trust-based relationships with key vendors, ensuring long-term partnerships that drive mutual success.
  • Contract Negotiation: Lead high-stakes negotiations with vendors to secure favorable terms, pricing, and agreements that enhance profitability and scalability.
  • Performance Oversight: Monitor vendor performance metrics (e.g., product quality, delivery timelines, sales KPIs) and implement corrective actions to ensure compliance and optimize outcomes.
  • Cross-Functional Collaboration: Partner with Marketing, Operations, and Product teams to align vendor offerings with marketplace demand and customer expectations.
  • Cost Optimization & Growth: Identify opportunities for cost savings, process improvements, and revenue growth through innovative vendor management practices.
  • Industry Expertise: Stay ahead of eCommerce trends, marketplace dynamics, and vendor management best practices to maintain a competitive edge.
  • Reporting & Insights: Provide regular updates to executive leadership on vendor network performance, growth metrics, and strategic initiatives.


Qualifications:

  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (Master’s degree or MBA preferred).
  • 10+ years of experience in vendor relations, sales, procurement, or partnership management, with at least 5 years in a leadership role.
  • Proven success in scaling vendor networks or sales channels, ideally within eCommerce or marketplace-driven businesses.
  • Exceptional negotiation, communication, and interpersonal skills with a track record of closing high-value deals.
  • Strong analytical skills with experience leveraging data to drive decisions and optimize performance.
  • Ability to thrive in a fast-paced, high-pressure environment while managing competing priorities.
  • Proficiency in Microsoft Office Suite, CRM tools (e.g., Salesforce), and data analysis platforms.
  • Deep understanding of eCommerce marketplaces (e.g., Amazon, eBay, Shopify) and vendor management best practices.



Soft Skills:

  • Ability to inspire and align a team around a shared growth strategy.
  • Exceptional ability to cultivate trust-based, long-term partnerships with vendors and stakeholders.
  • Capacity to assess market opportunities, anticipate challenges, and develop innovative solutions.
  • Clear, persuasive, and professional articulation of goals, expectations, and feedback to vendors and internal teams.
  • Flexibility to navigate the evolving demands of eCommerce and vendor ecosystems.


Technical Skills:

  • Expertise in strategic vendor sourcing, procurement processes, and contract management.
  • Proficiency in analyzing vendor performance data, tracking KPIs (e.g., onboarding speed, sales volume, profitability), and identifying actionable trends.
  • Familiarity with eCommerce platform tools and workflows to streamline vendor integration.
  • Strong project management skills to oversee multiple vendor onboarding timelines and deliverables.

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