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0 years

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Mohali

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What You’ll Be Rocking: - Design the Playbook: Own the entire sales process, from cold leads to loyal clients. You’ll create strategies that build a strong sales funnel and make Taghash’s business unstoppable. - Client Whisperer: Be the go-to person for clients. Manage relationships with finesse, making sure every interaction is smooth, strategic, and on-brand. - Fixer: Got challenges? No problem. Resolve client concerns swiftly and keep things moving forward with grace. You’re the diplomat, problem-solver, and negotiator all rolled into one. - Relationship Builder: Build long-term loyalty. Be creative in keeping clients engaged, whether it's upselling, cross-selling, or just following up with a personal touch. - Teamwork = Dreamwork: Collaborate across departments to deliver seamless project execution and top-tier service. You lead the strategy, and the team brings it to life. - Hit the Target: You’re driven to hit—and exceed—your monthly and quarterly sales targets. Growth is in your DNA. - Trendsetter: Stay ahead of the curve by spotting industry trends and understanding your client’s needs before they do. You’re the market scout, always ready to act fast. - Data-Driven Impact: Regularly present performance insights, forecasts, and data-backed reports to leadership. Your decisions will be based on facts, and your strategy will be sharp. What You Need to Bring to the Table: - Proven experience in business development, sales, or account management. - Deep understanding of sales funnels, client lifecycle, and retention strategies. - Stellar communication skills—whether you're pitching or negotiating, you know how to close the deal. - A relationship-first approach with the ability to drive results. - Analytical thinker with the ability to make data work for you. - A self-starter who’s motivated by both individual achievements and team wins. - Bonus if you have media or marketing agency experience! Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

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Raipur

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Job Title: Customer Relationship Executive We are looking for Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person

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Raipur

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Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Application Question(s): How many years of overall work experience do you have? Are you an Immediate Joiner? Can you start immediately within 7 Days? How many years of experience do you have in Marketing, or a related field? How many years of experience do you have in outbound sales call centre management? How many years of experience do you have in CRM systems? Do you have experience in analyse data and make data-driven decisions? Do you have experience with design and implement comprehensive training programs for new hires and ongoing development ? Do you have experience in developing and executing end-to-end analytics projects focusing on business problems and opportunities? Language: English (Required) Work Location: In person Speak with the employer +91 7225016962

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Raipur

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Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

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Mumbai

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A bartender's primary role is to prepare and serve alcoholic and non-alcoholic beverages to patrons in a bar or restaurant setting. They are responsible for creating a positive and welcoming atmosphere while ensuring responsible service of alcohol and maintaining a clean and safe environment. This includes tasks like mixing drinks, taking orders, handling payments, managing inventory, and cleaning the bar area. Key Responsibilities: Mixing and Serving Drinks: Bartenders prepare and serve a variety of beverages, including cocktails, beer, wine, and non-alcoholic options, following established recipes and customer preferences. Customer Service: They greet guests, take orders, answer questions about the menu, and provide recommendations, ensuring a positive and enjoyable experience for all patrons. Age Verification: Bartenders are responsible for verifying the age of customers to ensure they meet the legal drinking age. Cash Handling and Payment Processing: They process payments accurately, handle cash transactions, and reconcile cash receipts at the end of their shift. Inventory Management: Bartenders monitor bar supplies, including liquor, beer, wine, and other necessary items, and assist with placing orders to maintain adequate stock. Bar Maintenance: They keep the bar area clean, organized, and well-stocked, ensuring a safe and sanitary environment for both staff and customers. Following Regulations: Bartenders adhere to all relevant liquor laws, health and safety regulations, and company policies. Problem-Solving: They address customer concerns, resolve conflicts, and find solutions to unexpected challenges. Upselling and Promoting: Bartenders may suggest additional items, offer specials, and create unique drinks to enhance the customer experience and increase sales. Teamwork: Bartenders collaborate with other staff members, including servers and kitchen staff, to ensure smooth service and a positive guest experience. Skills and Qualifications: Mixology and Beverage Knowledge: A strong understanding of drink recipes, cocktail preparation techniques, and different types of alcoholic and non-alcoholic beverages is essential. Customer Service: Excellent interpersonal and communication skills are necessary for interacting with customers, building rapport, and providing a positive experience. Multitasking: Bartenders often juggle multiple tasks simultaneously, such as taking orders, mixing drinks, and handling payments. Cleanliness and Organization: Maintaining a clean and organized workspace is crucial for efficiency and hygiene. Responsibility: Bartenders are responsible for the safety and well-being of their guests and must be able to handle potentially difficult situations with professionalism. Physical Stamina: The job requires standing for extended periods and handling physical tasks related to bar maintenance. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person

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India

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Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

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5.0 years

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India

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Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Visual merchandising Conduct onboarding programs for new employees to ensure smooth assimilation. Conduct periodic refresher training and evaluate performance improvement post-training. Organize and manage training logistics, attendance, feedback collection, and reporting. Develop training materials like manuals, presentations, and video content in line with brand guidelines. Stay updated with , industry standards, and customer preferences. Required Skills & Qualifications: Bachelor’s degree in any discipline. A degree or diploma in Training, Retail, or Jewelry Design is a plus. 5+ years of experience as a Corporate Trainer, preferably in luxury retail or the jewelry industry. Strong knowledge of jewelry products Excellent presentation, communication, and interpersonal skills. Ability to motivate teams and build a customer-centric mindset. Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with digital training tools. Flexible to travel as per training schedules. Preferred Qualifications: Certification in Learning & Development, Instructional Design, or Behavioral Training. Multilingual (English, Hindi, and regional languages) for better communication across locations. Knowledge of customer psychology and luxury brand positioning. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

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Pune

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Answering customer questions about products, services, policies, and procedures. Resolving customer complaints and finding solutions to address their concerns. Taking and processing customer orders, ensuring accuracy and efficiency. Describing product features and benefits, recommending appropriate products, and upselling. Keeping track of customer interactions, orders, and issues. Taking proactive steps to ensure customers have a positive experience. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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Pune

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Processing Transactions: Handling cash, credit card, and other forms of payment, issuing receipts, and balancing the cash drawer. Customer Service: Greeting customers, answering questions, resolving complaints, and ensuring a positive experience. POS System Operation: Utilizing the point-of-sale system to process orders, payments, and generate reports. Maintaining Cleanliness: Keeping the cashier area tidy and organized. Assisting Other Staff: Helping with other tasks as needed, such as taking orders or restocking items. Inventory Management: May assist with basic inventory tasks like restocking supplies. Upselling and Recommendations: May suggest menu items or promotions to customers. Job Type: Full-time Pay: ₹15,003.32 - ₹24,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Rotational shift Work Location: In person

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1.0 - 6.0 years

2 - 7 Lacs

Noida, Gurugram

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Job Summary : As a Customer Service or Sales Representative in an International BPO, your primary responsibility will be to provide exceptional service to customers. You will handle inbound and outbound calls, emails, and chats to address customer inquiries, resolve issues, and promote products/services. Key Responsibilities : Customer Service Responsibilities : Provide customer support through various channels (phone, email, chat) in a timely, friendly, and professional manner. Address customer inquiries and resolve issues efficiently, ensuring customer satisfaction. Handle customer complaints with empathy, professionalism, and quick problem-solving skills. Maintain accurate customer records in the CRM system, ensuring all interactions are documented and followed up on appropriately. Track and follow up on customer cases to ensure all issues are resolved satisfactorily. Provide detailed product/service information to customers, ensuring they fully understand offerings and policies. Sales Responsibilities : Promote and sell products/services during customer interactions, focusing on upselling and cross-selling. Achieve individual and team sales targets and performance metrics. Identify sales opportunities by understanding customer needs and suggesting relevant solutions. Handle objections and close sales by effectively communicating the benefits of the product or service. Track and report sales activities to ensure accurate forecasting and reporting of sales performance. Preferred Qualifications : Experience working with international customers or in an international BPO setting. Experience in handling customer service or sales tasks in a blended role. For more details Call Kamakshi - 9870164156

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Chennai

Remote

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Roles & Responsibilities: Service Engineer The role involves on-site service, technical support, and training to ensure the optimal functionality of medical devices and compliance with safety standards. Key Responsibilities:Installation & Commissioning · Install and configure new medical equipment at hospitals and healthcare facilities. · Perform functional tests and ensure operational readiness. · Obtain signed and sealed installation/specification reports from Doctors and BMEs. · Consult with customers or supervisors to plan equipment installation. · Interpret blueprints, wiring diagrams, schematics, and manuals to execute installations accurately. · Provide basic user training to healthcare staff on equipment operation. · Demonstrate flexibility and willingness to travel extensively and work beyond standard hours when required. Maintenance & Repairs · Perform routine preventive maintenance as per manufacturer schedules. · Diagnose, troubleshoot, and repair faults and malfunctions in medical devices. · Minimize equipment downtime and respond swiftly to breakdown calls. · Manage equipment under CAMC (Comprehensive Annual Maintenance Contract). · Take and upload before/after equipment photos during PM and service calls. Technical Support · Provide on-site and remote technical assistance to users. · Train end-users on routine operation and care of equipment. · Maintain clear records of service activity, parts usage, and problem resolution. · Demonstrate strong hands-on troubleshooting using test instruments and tools. Compliance & Documentation · Ensure all equipment complies with safety and regulatory standards. · Maintain accurate and up-to-date service logs and technical documentation. · Coordinate with the administrative office to obtain support or approvals as needed. · Update Service CRM daily for installations, service calls, PMs, and CAMC management. · Submit defective/used parts to HQ on the same day as the service activity. Customer Relationship Management · Develop and maintain strong relationships with hospital stakeholders, including Doctors, BMEs, and administrative teams. · Follow up daily on RC (Rate Contract) to ensure continuous engagement and timely execution of service/installation tasks. · Coordinate with the sales or commercial team to identify new business opportunities during service visits. · Gather customer feedback to enhance service delivery and report potential upselling or cross-selling opportunities · · Act as a point of contact for post-installation and post-service support. · Performance & Reporting · Achieve individual service and collection targets as per assigned goals. · Report to the hospital before 9:00 AM daily and mark live location via TWIB check-in. · Ensure service reports are completed and uploaded to CRM before leaving the hospital. · Submit TWIB attendance, tour plans, and advance requests on a daily basis. · Share 5 reports every day with attachments. · Additional Duties · Attend to all service calls promptly and professionally. · Advise management on recurring technical issues, customer satisfaction, and operational improvements. · Complete any additional tasks assigned by the management. · Every Saturday should be planned for Private Hospital marketing and ensure updates on these visit reports are shared with the Service Coordinator by the end of the day. · Emphasize daily follow-up on Rate Contract (RC) . Focus on converting these into confirmed orders through TNMSC LOA process with hospitals. Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Work Location: In person

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5.0 - 10.0 years

6 Lacs

Tiruchchirāppalli

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We are Hiring for Field Sales Manager Location : Trichy Experience : 5 - 10 years Salary : Upto 6.6 Lakhs PA i). Field Visits with SE & On-the-Job Training # Sales Visits: Observe in-person sales calls to assess the performance of the sales team, provide immediate feedback, and coach on the 6x6 sales process. # Quote Improvement: Support SEs by encouraging next-door calls, upselling, and referrals to enhance quote quality and conversion rates. # Process Adherence: Ensure consistent use of sales processes and tools, addressing deviations with targeted coaching. # Facilitate Role-Playing and Skill Practice: Organize and lead regular role-playing exercises that simulate real-world sales scenarios, allowing sales teams to practice, refine, and enhance key sales skills and techniques. ii) Performance Monitoring & Data Analysis # KPI Tracking: Monitor visit activity, quotes, conversion rates, deal value, referrals, upselling, cross-selling, and process adherence. # Data Analysis: Proactively identify trends, strengths, and coaching needs. # Reporting: Provide concise, data-driven insights and recommendations to the Sales Capability Manager. iii) Branch Manager Collaboration & Support # Build strong working relationships with branch managers to understand branch-specific goals, challenges, and priorities. # Provide regular updates on sales team development progress Key Skills : # Drive consistent execution of sales processes & methodologies. # Improve new sales productivity through capability building. Job Type: Full-time Pay: From ₹660,000.00 per year Schedule: Fixed shift Work Location: In person

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Chennai

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Customer Service: Answering customer calls, addressing inquiries, and resolving complaints. Communication: Providing clear and concise information, actively listening to customers, and maintaining a positive and empathetic attitude. Issue Resolution: Identifying and resolving customer issues, escalating complex problems, and ensuring customer satisfaction. Database Management: Updating customer information and maintaining accurate records. Sales and Upselling: Promoting products or services and potentially upselling to customers. Technical Support: Providing technical assistance and troubleshooting issues. Data Entry: In some cases, voice process roles may involve data entry related to customer interactions. Job Type: Fresher Pay: ₹8,086.00 - ₹42,514.66 per month Benefits: Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Weekend only Work Location: In person

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1.0 - 5.0 years

0 - 0 Lacs

Rājkot

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We are urgently hiring enthusiastic candidates on behalf of our well-known client. Designation: Telecalling Executive Qualification: Graduate (any field) Experience: 1 to 5 years Salary: ₹12,000 – ₹20,000 Location: Near Jaddus Restaurant, Rajkot Customer Interaction: Engage with customers over the phone to address inquiries, resolve issues, and provide information about products or services. Call Handling: Manage a high volume of incoming and outgoing calls efficiently while maintaining professionalism and courtesy. Information Processing: Record and update customer information accurately in the database during and after each call for future reference. Problem Resolution: Identify customer concerns, escalate complex issues to the appropriate department, and follow up to ensure prompt resolution. Sales Support: Assist in promoting products or services, cross-selling, and upselling to maximize revenue opportunities. Feedback Collection: Gather feedback from customers to improve services, products, or overall customer experience. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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2.0 years

0 - 1 Lacs

Ahmedabad

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Sales Executive Job Location: Ahmedabad Job Type: Full-Time Job Objective: To generate quality business leads for website development, web & mobile app projects, and e-content services (like e-learning content, digital media assets, etc.), and convert these leads into confirmed work orders. The candidate should have a solid understanding of digital technologies and the ability to communicate their value effectively to clients. Key Responsibilities: 1. Lead Generation & Prospecting: Identify and research potential clients through online platforms, networking events, industry forums, and cold calling. Develop a robust database of potential clients. Utilize LinkedIn, digital ads, email marketing, and other outbound tools to reach decision-makers. 2. Client Needs Analysis: Understand client business models, pain points, and digital requirements. Conduct discovery meetings to evaluate whether services such as website development, custom mobile apps, or interactive e-content can solve their problems. Propose suitable digital solutions aligned with client needs. 3. Sales Pitch & Proposal Development: Create and deliver customized presentations, sales proposals, and quotes. Draft solution briefs in coordination with the technical team (e.g., project scope, timelines, technology stacks). Explain complex technical offerings in simple language to non-technical stakeholders. 4. Relationship Management: Maintain long-term relationships with new and existing clients. Act as a single point of contact until the deal is closed and project is handed over to delivery. Ensure recurring business through upselling and cross-selling relevant digital services. 5. Target Achievement & Reporting: Meet monthly, quarterly, and annual sales targets. Track and report all sales activities in CRM tools. Regularly update management with pipeline status, client feedback, and competition insights. 6. Industry & Market Awareness: Monitor competitor’s offerings and prepare counter-proposals where required. Attend webinars, expos, or government bidding platforms (GeM, eProcurement portals) to seek new leads. Key Skills Required: Proven sales or business development experience in IT / SaaS / software services. Strong communication, presentation, and negotiation skills. Strong understanding of commercial proposals, quotations, NDAs, and work order processes. Educational Qualifications: Bachelor’s degree in Business Administration, IT, Marketing, or equivalent. MBA in Sales/Marketing (preferred). Certifications in digital marketing or sales tools (added advantage). Experience Required: 2–6 years of experience in B2B sales of IT services or digital solutions. Experience in selling to education institutes, SMEs, startups, or government agencies preferred. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: Sale: 2 years (Preferred) Work Location: In person Speak with the employer +91 9313803662

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1.0 years

0 - 0 Lacs

India

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Job Role: Guest Service Associate Location: Sardar Vallabhbhai Patel International Airport, TERMINAL 1, Hansol, Ahmedabad, Gujarat 380003 About Company: Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Hansol, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: f&b: 1 year (Required) Language: English and hindi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 19/06/2025

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0 years

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India

On-site

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A Store Manager at a garment store is responsible for overseeing day-to-day operations, managing staff, ensuring excellent customer service, and driving sales. Here’s a breakdown of the key roles and responsibilities for this position: 1. Sales and Revenue Generation: Driving Sales: Setting and achieving sales targets by motivating the team and ensuring that store displays, promotions, and stock align with customer demand. Upselling & Cross-Selling: Encouraging sales through techniques like upselling, cross-selling, and personalized recommendations. Tracking KPIs: Monitoring key performance indicators (KPIs) such as sales, customer foot traffic, conversion rates, and average transaction value to ensure growth. 2. Customer Service: Ensuring High Customer Satisfaction: Delivering exceptional customer service by resolving complaints, offering product knowledge, and ensuring a positive shopping experience. Handling Returns and Exchanges: Managing customer complaints regarding returns, exchanges, or refunds, ensuring the process is smooth and in line with company policies. Creating a Welcoming Atmosphere: Training staff to provide friendly, knowledgeable service and maintaining a welcoming store environment. 3. Staff Management and Training: Recruitment and Hiring: Hiring new team members when needed, ensuring that the staff has the right skills and attitude for the job. Training and Development: Training staff on customer service standards, product knowledge, visual merchandising, and store operations. Offering ongoing coaching and support. Shift Scheduling: Creating and managing employee work schedules to ensure the store is adequately staffed at all times, especially during peak hours. Performance Management: Conducting performance reviews, providing feedback, and addressing any performance issues or behavioral concerns. 4. Inventory Management: Stock Management: Overseeing inventory control, ensuring stock levels are sufficient, and ordering new merchandise as needed. Implementing loss prevention strategies. Merchandising: Ensuring that the store is well-stocked and visually appealing, arranging products in an organized manner to promote sales (based on the season, trends, or promotions). Stock Replenishment: Monitoring product turnover and replenishing stock to maintain an attractive and well-stocked display. 5. Visual Merchandising: Product Display: Ensuring that all garments are displayed in an appealing and organized way, considering factors like color coordination, size availability, and seasonal trends. Store Layout: Regularly updating the store layout to attract customers and enhance their shopping experience. Ensuring the store is tidy and easy to navigate. 6. Financial Management: Budgeting and Expense Control: Managing store budgets and ensuring financial goals are met. Keeping operational costs in check without compromising on customer service. Sales Reporting: Keeping track of daily, weekly, and monthly sales figures and reporting to upper management. Analyzing trends to adjust strategies as needed. Cash Handling: Managing cash flow, conducting cash reconciliations, and ensuring accurate record-keeping of transactions. 7. Compliance and Safety: Store Policies: Ensuring adherence to company policies, such as dress code, code of conduct, and customer service standards. Health and Safety: Ensuring that the store is clean, safe, and well-maintained. Ensuring compliance with health and safety regulations and protocols. Loss Prevention: Implementing strategies to minimize theft and damage, including conducting regular stock audits and working with security personnel. 8. Marketing and Promotions: Local Marketing: Collaborating with marketing teams to implement local promotions, sales events, and social media campaigns that drive foot traffic and increase brand visibility. Seasonal Promotions: Planning and executing sales events or discounts, especially around high-traffic periods like holidays, back-to-school, or end-of-season sales. 9. Store Performance and Reporting: Reporting to Upper Management: Providing regular reports on store performance, sales figures, customer feedback, and employee performance. Analyzing Sales Trends: Evaluating the effectiveness of sales strategies, customer preferences, and market trends to make informed decisions about product selection, promotions, and pricing. 10. Building Customer Loyalty: Customer Engagement: Building a relationship with customers to create repeat business. Encouraging customers to join loyalty programs or sign up for promotional offers. Feedback Collection: Actively seeking feedback from customers and addressing concerns to improve the overall shopping experience. A Store Manager in a garment store must be organized, customer-oriented, and capable of balancing a variety of responsibilities. Strong leadership skills, problem-solving abilities, and a keen understanding of fashion trends are essential for success in this role. Let me know if you'd like more details on any specific responsibilities or tips for success in this position Job Types: Full-time, Permanent Pay: ₹10,945.35 - ₹42,944.80 per month Benefits: Leave encashment Paid time off Provident Fund Schedule: Day shift Work Location: In person

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1.0 years

3 - 6 Lacs

Jhānsi

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Key Responsibilities : Handle students and parents with empathy and patience. Achieve sales targets using strong persuasion and negotiation skills. Proficiency in Microsoft Office, email writing, and sales software. Fluent in English and the regional language. Contribute to revenue by selling, upselling, and cross-selling educational courses through personal counselling, calls, emails, etc. Build and maintain relationships with clients. Conduct market research to understand competitors and market conditions. Provide exceptional customer service and follow up post-sale. Attend industry events, exhibitions, and networking functions. Prepare and present sales reports to management. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹650,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Work Location: In person

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1.0 - 2.0 years

0 - 0 Lacs

India

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We are seeking a dynamic and customer-focused Retail Sales Person to join our tiles showroom team. The ideal candidate will have prior sales experience, a passion for delivering excellent customer service, and a willingness to work in a tiles and sanitaryware retail environment. You will play a key role in assisting customers, driving sales, and maintaining an inviting showroom. Key Responsibilities Greet and engage customers, understanding their needs and providing tailored product recommendations for tiles, adhesives, and sanitaryware. Achieve sales targets by actively promoting products and upselling complementary items. Provide detailed product information, including features, benefits, and installation guidance. Maintain an organized and visually appealing showroom, ensuring products are well-displayed. Process transactions accurately and handle customer inquiries or complaints professionally. Oversee stock levels, ordering, and merchandising to optimize sales and minimize losses Stay updated on product trends, inventory, and industry developments. Collaborate with the team to ensure smooth showroom operations and stock management. Qualifications and Skills Minimum 1-2 years of sales experience, preferably in retail or building materials (tiles, sanitaryware, or similar industries). Strong communication and interpersonal skills to build rapport with customers. Proven ability to meet or exceed sales targets. Basic knowledge of tiles, adhesives, or sanitaryware is a plus (training provided). Ability to work in a fast-paced retail environment and handle multiple tasks. Positive attitude, team player, and willingness to learn. Availability to work weekends and flexible hours as per showroom requirements. Additional qualifications in sales or marketing are a plus. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Weekend availability Experience: Retail sales: 1 year (Required) Language: Bengali (Required) Shift availability: Day Shift (Required) Work Location: In person

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0 years

0 Lacs

India

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Requirements and Skills : Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Job Type: Full-time Pay: From ₹18,000.00 per month Schedule: Day shift Work Location: In person

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7.0 - 8.0 years

0 Lacs

Jaipur

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Job Title: General Manager – Fine Dining Restaurant Location : Jaipur [Rajasthan] Salary Range: 80,000 - 90,000 Type: Full-Time Job Summary: We are seeking an experienced, passionate, and service-oriented General Manager to lead operations at our upscale fine dining restaurant. The ideal candidate will have a proven track record in premium hospitality, strong leadership and financial acumen, and a deep commitment to delivering a world-class guest experience. Key Responsibilities:1. Operational Leadership: Oversee daily operations ensuring consistency, quality, and adherence to service standards. Maintain a clean, safe, and welcoming environment at all times. Coordinate with front-of-house (FOH) and back-of-house (BOH) to ensure seamless service delivery. 2. Guest Experience: Uphold and elevate the guest experience by training staff in exceptional hospitality standards. Handle guest inquiries and resolve complaints promptly and professionally. Monitor guest feedback and implement improvements. 3. Team Management: Recruit, train, and retain top talent across all departments. Lead, motivate, and mentor the team to ensure performance excellence. Schedule and manage staffing levels based on business needs. 4. Financial & Business Performance: Develop and manage budgets, P&L statements, and cost controls. Drive sales through upselling, promotions, and exceptional guest service. Analyze financial data to improve profitability and efficiency. 5. Vendor & Inventory Oversight: Manage supplier relationships and procurement of quality products. Monitor inventory, control costs, and minimize waste. 6. Compliance & Standards: Ensure compliance with health, safety, and licensing regulations. Maintain high standards of cleanliness and hygiene across all areas. Qualifications: Minimum 7- 8 years of restaurant management experience, with at least 2 years in fine dining or luxury hospitality. Strong leadership, interpersonal, and problem-solving skills. Excellent knowledge of food, wine, and beverage service. Proficient in restaurant management systems and Microsoft Office. Ability to work flexible hours, including evenings, weekends, and holidays. Degree or diploma in Hospitality Management or related field (preferred). Desirable Traits: Passion for hospitality and guest service excellence. Attention to detail and a commitment to quality. Calm under pressure and solution-focused. Well-groomed and professional presentation. What We Offer: Competitive salary and performance-based bonuses. Career growth opportunities within an expanding brand. Supportive and professional work environment. Staff meals and other benefits. Job Types: Full-time, Permanent Pay: ₹8,000,000.00 - ₹9,000,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

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1.0 years

3 - 6 Lacs

Jaipur

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Job Title: Relationship Manager (RM) Location: Jaipur (Client-Facing, Tier-2 Market Deployment) Experience: 1–3 Years (Fresh MBA graduates with a strong learning curve are welcome) Role Overview: We are looking for a proactive and client-focused Relationship Manager to serve as the primary point of contact for our customers across a wide spectrum of financial services including insurance, working capital, business loans, solar funding, and other debt-related solutions. The RM will be responsible for onboarding, documentation, client servicing, kit delivery, and conversion tracking, ensuring high client satisfaction and business growth. Key Responsibilities: Facilitate client onboarding, KYC, and documentation formalities Manage the delivery of starter kits and maintain accurate CRM records Collaborate with internal analysts, partners, and management for end-to-end execution of financial solutions Drive retainer renewals, cross-sell, and upsell conversations Resolve client issues promptly and ensure a high Net Promoter Score (NPS) Maintain strong relationships and identify upselling or refinancing opportunities across all financial product categories Key Performance Indicators (KPIs): CRM Accuracy: 90%+ data hygiene and real-time updates Kit Fulfilment: 6–8 successful kit deliveries per month Conversion Ratio: 25% kit-to-retainer conversion from new client onboarding Client Satisfaction: NPS ≥ 8 across the assigned client base Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Current in hand salary? What is your Expected salary? Do you have experience in Finance sector like NBFCs ,Bank ,etc? Education: Master's (Preferred) Experience: Banking: 1 year (Preferred) Debits & credits: 1 year (Preferred) Customer relationship management: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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0 years

0 Lacs

Chennai, Tamil Nadu, India

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Role Purpose The purpose of the Servicing Role is to act as a primary point of contact for clients, assisting them with their insurance-related needs, inquiries, and concerns. The role is pivotal in ensuring that clients have a positive experience, receive timely and accurate information, and have their insurance requirements met effectively. Key Expectations of the Role 1. Client Relationship Management:  Build and maintain strong relationships with clients through regular communication and follow-ups.  Understand clients' insurance needs and provide appropriate solutions or assistance. 2. Policy Management and Processing:  Handle policy issuance, renewals, endorsements, and cancellations in compliance with organizational and industry guidelines.  Ensure accuracy and completeness of policy documentation and related processes. 3. Client Queries and Issue Resolution:  Address client inquiries, concerns, and complaints promptly and professionally.  Collaborate with internal teams to resolve issues and provide satisfactory solutions to clients. 4. Cross-Selling and Upselling:  Identify opportunities to cross-sell or upsell additional insurance products to existing clients.  Provide clients with information about additional coverage options that may benefit them. 5. Compliance and Documentation:  Ensure compliance with all regulatory and legal requirements in insurance servicing activities.  Maintain accurate and up-to-date client records and documentation in accordance with company policies. Competencies Required for the Role Customer Focus:  Demonstrates a strong commitment to meeting customer needs and exceeding customer expectations.  Shows empathy and actively listens to clients to understand their requirements. 2. Communication Skills:  Communicates clearly and effectively, both verbally and in writing, to convey complex information in a simple and understandable manner.  Demonstrates active listening and understands the nuances of effective client communication. Problem-Solving and Decision-Making:  Identifies issues, analyzes problems, and proposes effective solutions in a timely and efficient manner.  Makes informed decisions considering relevant factors and potential impact on clients and the organization. Team Collaboration:  Collaborates and works effectively with team members, sharing information and ideas to achieve common goals.  Demonstrates a willingness to support team members and contribute to team success. Interpersonal Skills: Strong interpersonal skills, including the ability to build rapport and maintain positive relationships with clients. Show more Show less

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1.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

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Role: Sales Specialist - Elder Care Company Website: https://www.anvayaa.com/ Location : Hyderabad, work from office Experience : 1-2 years (Healthcare Sales, Insurance Sales, or Service Sales preferred) Education : Graduations/BBA/MBA Marketing preferred Compensation : Handsome salary + high incentives+ employee wellness benefits Join Anvayaa Make a Real Impact! Anvayaa Kin Care Pvt Ltd is Indias leading at-home elder care platform, transforming how families support their aging loved ones. If you are passionate about making a difference and eager to grow in a fast-scaling, mission-driven organization, this is the opportunity for you! What Youll Do: Engage with prospects both inbound and outbound, understand their needs, and offer services that best suit their needs. Build trust, create urgency, and close deals with confidence. Maintain relationships with prospects through calls, emails, and WhatsApp & ensure maximum conversions from the sales pipeline. What You Need: Strong communication & empathy Ability to connect with families and understand their concerns and build trust with prospect to maximise sales. Be Comfortable handling objections and closing deals. Update and document sales pipeline on daily bases Why This Role? Accelerated Learning Be part of a growing industry and master consultative sales. Career Growth Unlock leadership opportunities as we scale. Build your success and be part of a purpose-Driven Growth Journey!

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

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About Credgenics Credgenics is a leading SaaS-based debt resolution and legal automation platform. We help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology. Job Summary We are looking for an experienced and proactive Customer Success Manager (CSM) to join our team at Credgenics. The CSM will act as the primary point of contact for our clients, ensuring their success with our platform and driving adoption, satisfaction, and retention. The ideal candidate will possess excellent relationship management skills, a customer-centric mindset, and a passion for solving problems using technology. Key Responsibilities: Customer Relationship Management: Act as the primary liaison between Credgenics and assigned clients, fostering trust and ensuring their satisfaction with our platform. Develop and maintain long-term relationships with key stakeholders across client organizations. Onboarding and Training: Facilitate seamless onboarding of new clients, ensuring they are set up for success with the Credgenics platform. Conduct training sessions to ensure clients understand and leverage the platform's features effectively. Adoption and Retention: Drive adoption of Credgenics solutions by understanding client goals and aligning them with product capabilities. Monitor client usage and proactively address any challenges or concerns. Upselling and Cross-Selling: Identify opportunities to expand the client’s use of the Credgenics platform, including introducing new features or services. Collaborate with the sales team to maximize revenue opportunities within existing accounts. Client Feedback and Advocacy: Act as the voice of the customer within Credgenics, providing feedback to product and development teams to enhance our offerings. Advocate for client needs and ensure their issues are resolved in a timely manner. Performance Monitoring: Analyze client success metrics (e.g., ROI, product adoption rates, etc.) and provide actionable insights to improve outcomes. Prepare and deliver periodic reviews to demonstrate the value delivered by Credgenics. Risk Mitigation: Proactively identify risks (e.g., dissatisfaction or reduced usage) and develop strategies to address them before they escalate. Qualifications and Skills: Educational Background : Bachelor’s degree in business, finance, technology, or a related field. Experience: 3+ years of experience in customer success, account management, or a similar client-facing role in SaaS, fintech, or technology sectors. Experience in the banking or NBFC space is a plus. Skills: Exceptional communication, interpersonal, and presentation skills. Strong problem-solving and conflict-resolution abilities. Analytical mindset with experience in using data to drive decisions. Proficiency in using CRM and customer success tools. Ability to manage multiple clients and priorities in a fast-paced environment. Why Join Credgenics? Be part of a rapidly growing SaaS organization revolutionizing debt collections. Work in a dynamic and collaborative environment with opportunities for career growth. Contribute to a meaningful mission that impacts financial institutions and their customers. Show more Show less

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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