8498 Upselling Jobs - Page 12

HCL Tech - International Voice process for banking sector (Fresher’s) – 4th TO 6th Aug , 2025 HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process. I nterview Location: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 Work Location: Chennai- Sholinganallur Designation: Customer Support (Process Associate) Process: Inbound Calling. * No sales or upselling or cross selling. * Freshers Shift: Rotational Shift *Candidates should be within 20Kms from office location* Mode of interview: Walkin Date:4th to 6th Aug 2025 Timing: 11:00 PM to 2:00 PM Contact HR: Prideep Responsibilities Excellent communication skills both verbal and written Mandatory. A problem solving mind-set. The ability to multi task Able to work well as an individual and as part of a team Any Degree (Expect BE, B.tech, MCA, BCA ,MSC IT & CSE are not eligible )

Hiring for international Voice process Reminder calls to the customers Shift timings: 6PM - 3AM 7PM - 4 AM 8PM - 5 PM 5 days working 2 rotational week offs Salary Upto 35k (based on last drawn) Qualification: SSC + Minimum 2 Years of US International Experience Mandatory SSC/HSC/Grad + 1 Year US International Experience Mandatory NOTE: Need candidates with US SALES/RETENTIONS/COLLECTIONS/UPSELLING background

Job Summary: We are seeking a motivated and customer-oriented Salesperson to join our furniture showroom team. The ideal candidate will be responsible for understanding customer needs, recommending appropriate furniture products, and providing exceptional service to ensure a high-quality shopping experience. Key Responsibilities : Sales & Customer Service Greet customers, identify their needs, and assist them in selecting furniture solutions. Demonstrate deep knowledge of product features, benefits, pricing, and warranties. Maintain a strong understanding of current promotions, offers, and financing options. Close sales while building long-term customer relationships. Product Knowledge Stay up to date on all furniture styles, materials, and design trends. Understand space planning and guide customers in furniture layout. Showroom Maintenance Ensure merchandise is clean, well-displayed, and tagged correctly. Assist in rearranging displays and maintaining overall showroom appearance. Sales Administration Prepare sales invoices, handle customer payments, and maintain accurate sales records. Follow up with customers post-purchase regarding delivery and satisfaction. Requirements : Proven experience in retail sales, preferably in furniture or home décor. Strong communication and interpersonal skills. Ability to work weekends, holidays, and flexible hours. Basic computer literacy for invoicing and inventory systems. High school diploma or equivalent (Bachelor’s degree is a plus). Desirable Skills : Interior design knowledge or a flair for aesthetics. Negotiation and upselling ability. Team player with a positive attitude. Key Performance Indicators (KPIs):Monthly and quarterly sales targets. Customer satisfaction ratings. Repeat customer purchases. Conversion rate from walk-in to sale.

About Vyze Inc. :Vyze Inc. is a rapidly growing player in the US staffing and digital services space. We specialize in delivering top-notch recruitment solutions, ensuring quality hires and seamless client experiences across various industries. Join our team to be part of a dynamic, result-driven environment that values integrity, performance, and growth. Key Responsibilities: Manage and grow existing US client accounts by building strong relationships Act as a point of contact between clients and the delivery/recruitment team Understand client hiring needs and ensure timely delivery of quality candidates Drive business growth through upselling and cross-selling opportunities Maintain client satisfaction through regular check-ins and performance reviews Coordinate with internal teams to ensure smooth onboarding and service delivery Track and report key metrics related to client success and retention Requirements: Bachelor’s degree in any discipline 6 months to 2 years of experience in US Staffing / Account Management / Sales (preferred) Excellent communication and interpersonal skills Strong understanding of the US market and business culture Ability to multitask and handle pressure in a fast-paced environment Willingness to work during US business hours (Night Shift) Perks & Benefits: Competitive salary + Incentives Performance-based growth opportunities Dynamic and collaborative work culture On-the-job training and mentorship

Job Summary Westside is looking for a motivated and customer-focused Retail Sales Executive to join our store team. The ideal candidate will be responsible for delivering excellent customer service, driving sales, and maintaining visual merchandising standards. This is an exciting opportunity to represent one of India’s leading fashion and lifestyle brands and help customers discover products they love. Key Responsibilities Greet and engage with customers in a friendly and professional manner. Understand customer needs and recommend suitable products across apparel, accessories, and lifestyle categories. Achieve individual and store sales targets through effective upselling and cross-selling. Maintain visual merchandising and stock display standards as per Westside guidelines. Process billing and handle POS transactions accurately. Manage returns, exchanges, and customer queries promptly. Coordinate with store staff and participate in daily team briefings and promotions. Keep the sales floor clean, organized, and fully stocked.

As a part of this role, you will be responsible for acquiring new customers for Yes Bank's digital banking products. It is essential to ensure that won mandates go live within record time and effectively manage post go-live relationships with the assigned clientele. You will play a key role in promoting digital banking solutions to wholesale banking clients and meeting sales targets for digital product adoption, revenue, and liability generation. In addition, cross-selling and up-selling digital banking solutions to existing customers will be a crucial aspect of your responsibilities. Collaboration with internal teams including Product, tech, ops, marketing, and relationship teams to launch joint initiatives is also a vital part of this role. You will be expected to assist internal stakeholders with pending fees, audits, and other mandatory regulatory/compliance activities. Furthermore, preparing and tracking the P&L of clients and providing updates to Business units/RMs on performance will be an important task. Regular preparation and presentation of progress reports for internal review will also be a key responsibility in this role.,

The Sales Manager position in IT/GPS Sales based in Jaipur, Rajasthan requires a motivated and target-driven individual with a minimum of 3 years of experience in GPS/IT sales, insurance, or banking sector. The ideal candidate should possess strong interpersonal and negotiation skills, the ability to work independently, and a readiness to travel frequently. A personal vehicle is a must for travel purposes. Responsibilities include identifying and approaching potential clients in Jaipur and across India, promoting and selling GPS tracking and IT-based solutions to SMEs, transporters, and other businesses, generating leads, maintaining customer relationships, meeting sales targets, conducting product demos and client on-boarding sessions, coordinating with the technical team, and following up for renewals, upselling, and support requirements. The candidate should have proficiency in communication, both written and verbal. A Bachelor's degree in Business Management, Marketing, IT, or related field is preferred. Exposure to GPS or fleet management products will be an added advantage. The compensation for this role will be as per industry standards.,

As a Business Account Manager, you will be responsible for developing and maintaining strong, long-term client relationships. You will serve as the primary point of contact for all customer account matters, identifying growth opportunities within existing accounts and upselling products/services. Working closely with cross-functional teams such as product and support, you will deliver tailored solutions to meet client needs. Your role will involve negotiating contracts and closing agreements to maximize profits, monitoring account performance, and providing regular status reports. Quick and effective resolution of client issues and disputes is essential. Additionally, maintaining detailed and organized account records, analyzing market trends, and competitor activity to identify new business opportunities will be part of your responsibilities. This is a full-time position based in Hyderabad, India, with two available positions requiring 2-3 years of experience. The budget for this role is 10-16LPA plus incentives based on performance. The work location is in person, and if you are interested, please contact the employer at +91 7569785356.,

As an Intern in the Operations Team, you will play a crucial role in supporting customers by addressing inquiries and resolving issues through various communication channels. Your ability to explain things clearly and solve problems efficiently will be key in excelling in this position. If you enjoy using logic to fix issues, have excellent interpersonal skills, and are eager to contribute from day one, you could be the perfect addition to our Customer Support team. Your main responsibilities will include handling day-to-day operations, assisting in customer retention strategies, identifying upsell opportunities, as well as tracking and reporting on customer success metrics and progress. This internship opportunity requires candidates who have completed their graduation in the year 2024 or 2025, with a duration of 1-2 months. The work location will be at Sector 125, Noida, in an offline mode where you will work from the office. This internship is set to begin on the 25th of July 2025 and will last for 2 months. If you are ready to immerse yourself in a dynamic and fast-paced environment, where your problem-solving skills and people-centric approach will be put to the test, we encourage you to apply for this exciting opportunity.,

Job Title: IT Sales Representative Technology Solutions (Software, Hardware & Services) Location: Gurugram, Haryana About the Role: We are seeking a highly motivated and dynamic Inside Sales Representative to drive sales of technology products, software, and services from leading brands such as Microsoft, HP, Dell, and Lenovo. This role involves engaging with customers across North America via phone, understanding their needs, providing exceptional service, and offering tailored solutions to help them achieve their business goals. What Were Looking For Minimum 1 year of experience in sales, upselling, or cross-selling (technology sales experience preferred). Strong phone presence, excellent verbal and written communication skills, and active listening abilities. Ability to multitask effectively (type while engaging with customers). Target-driven, self-motivated, and results-oriented with a proven track record of meeting or exceeding sales goals. Strong negotiation, presentation, and closing skills. Excellent time management, organizational, and prioritization skills. What We Offer Competitive Salary with a performance-driven incentive structure. Both Side cabs Meals 5 days working - Rotational week offs Unlimited Incentives Regular team outings Salary up to 30k in hand Show more Show less

Position Title: Senior Enterprise Sales Executive ANZ Department: Enterprise Learning and Skills Reports To: India Lead - Enterprise Learning and Skills Direct Reports: None Purpose of this position The Senior Enterprise Sales Executive is responsible for expanding Pearson Enterprise Learning and Skills (ELS) prospective customer base in India. They use prospecting strategies to identify prospects and initiate the first outreach with potential customers, understand client needs and prepare and deliver solutions in conjunction with global support functions for ELS. The goal is to create opportunities and close deals Key responsibilities Client Relationship Management: Serve as the primary point of contact for key stakeholders, fostering trust and maintaining a thorough understanding of their needs, objectives, and challenges. Strategic Planning: Collaborate with internal teams to design effective account strategies that address client requirements and support short- and long-term business goals. Revenue Growth: Identify needs, develop proposals, present and close deals, identify cross-selling and upselling opportunities to maximize product usage, ensuring consistent revenue streams. Contract Negotiations: Lead high-level negotiations on new business, renewals and expansions, balancing client satisfaction with the company’s financial objectives. Market and Competitive Analysis: Track industry trends, analyze competitive landscapes, and position offerings to demonstrate clear competitive advantages. Forecasting and Reporting: Track sales activities, produce accurate forecasts, and provide regular updates to senior leadership on account progress and potential risks. Collaboration: Coordinate with Product, Marketing, and Customer Success teams to align resources and ensure seamless deployment and adoption of software solutions. Qualifications And Skills Proven Sales Background: Several years of enterprise sales experience with a history of meeting or exceeding revenue targets in a non-SaaS software or technology environment, ideally with professional service experience with Indian enterprises. Strong Communication: Exceptional presentation, negotiation, and interpersonal skills, with the ability to engage and influence senior decision-makers. Analytical Mindset: Capable of translating complex business challenges into practical solutions, leveraging data and insights to support recommendations. Relationship-Building: Demonstrated success in establishing and nurturing key client relationships that drive growth and expansion opportunities. Technical Proficiency: Familiarity with software sales cycles, cloud-based platforms, and enterprise-level software deployments. Education: Masters degree in Business, Marketing, Finance, Commerce or related field, or an equivalent combination of education and experience. Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Sales Job Family: GO TO MARKET Organization: Enterprise Learning & Skills Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 20378

Job Description Analyst – Inbound Chat – Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description: Inbound Chat – Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

A 360- degree marketing and Communication agency and your partners in accelerating growth exponentially through creative strategies and ROI driven performance metrics. Based in Gurugram, we partner with clients to provide innovative solutions and tailor-made services that facilitate their business objectives. For more info : www.themarcomavenue.com Send your resume on hr@themarcomavenue.com or ring up on 8448890345. About the Role: We are seeking a proactive and client-focused Key Account Executive to join our growing Account Servicing team. In this role, you will serve as the main point of contact for key clients, ensuring their objectives are clearly understood, translated into actionable plans, and executed with excellence. You will collaborate with internal teams across creative, digital, and performance verticals to deliver seamless campaign execution and exceptional client satisfaction. Key Responsibilities: Build and nurture strong client relationships as their primary point of contact. Understand client objectives and convert them into actionable internal briefs. Ensure timely and high-quality execution of campaigns and deliverables. Track campaign progress and provide regular updates to clients. Work closely with cross-functional teams to ensure alignment and delivery of client goals. Identify opportunities for upselling and cross-selling to add value for clients. Address and resolve client concerns promptly to ensure retention and satisfaction. Must-Have Skills & Qualifications: Minimum 2 years of experience in client servicing or account management. Excellent communication and interpersonal skills. Demonstrated experience in digital marketing (paid media, SEO, campaign execution). Strong analytical abilities; able to interpret campaign data and recommend optimizations. Proficiency in relevant digital tools for reporting, monitoring, and delivery. Exceptional project management and multitasking capabilities. What We Offer: A collaborative and dynamic team environment Opportunities to work on exciting, high-impact campaigns Exposure to leading brands and cross-functional digital strategies Career growth in a fast-evolving digital landscape

Description Hybrid Role The Service Business Analyst acts as a technical and operational liaison supporting Cummins’ service organization through complex data analysis, process optimization, and reporting. This role ensures fact-based decision-making across service functions while also supporting field diagnostics and high-level repair execution. The analyst will play a dual role: delivering insightful analytics to improve service operations Pan-India and supporting frontline service teams with expert-level technical understanding. Key Responsibilities Business Analysis & Operations Support Collect, consolidate, and interpret data to support service processes, tools, and performance metrics. Analyze and document current business practices; identify process gaps and recommend improvements. Monitor key service KPIs, identify trends, and provide actionable insights to leadership. Prepare reports, dashboards, and evaluations that influence business decision-making. Act as a bridge between business users, technical teams, and third-party providers to resolve service issues and optimize performance. Support and track the execution of customer support functional projects, ensuring timely and quality delivery. Participate in system/process testing for new rollouts or enhancements. Serve as a liaison with both external providers and internal stakeholders for business support and issue resolution. Drive and enhance adherence to Service KPIs across Pan-India. Support the development of testing strategies and execution plans for new processes or system enhancements. Contribute to special projects, process improvements, and other business initiatives as assigned. Technical Field Service Support Apply diagnostic tools and specialized procedures to address and resolve complex engine and product issues on customer sites. Perform and oversee preventive maintenance, complex repairs, and progressive damage checks. Escalate unresolved technical issues to specialists and collaborate on resolutions. Provide coaching to junior technicians and review repair plans, parts lists, and documentation. Identify service upselling or process improvement opportunities during customer interactions. Ensure compliance with HSE policies and maintain clean, operational work tools and vehicles. Responsibilities Competencies: Communicates Effectively – Clearly and consistently communicates across multiple channels to varied audiences. Customer Focus – Prioritizes customer satisfaction through data-driven service improvements and proactive support. Manages Complexity – Navigates ambiguity and large data sets to solve multifaceted problems. Manages Conflict – Handles sensitive situations constructively, maintaining professionalism. Self-Development – Actively seeks growth and keeps up to date with tools, systems, and technologies. Develops Talent – Supports learning and development of team members and service partners. Values Differences – Fosters an inclusive environment by valuing diverse perspectives. Health and Safety Fundamentals – Promotes and practices safe behaviors, helping build a zero-incident culture. Technical Competencies Diagnostics Application – Troubleshoots complex engine and service issues using advanced workflows and electronic tools. Electronic Service Tool Application – Utilizes tools such as INSITE and other Cummins software to diagnose and resolve technical issues. Engine Systems Interactions – Understands and analyzes how various engine systems interrelate to identify root causes. Product Repair and Maintenance – Performs advanced mechanical and electrical repairs to ensure quality outcomes. Service Documentation – Accurately records service information, using business systems to support warranty and historical records. Technical Escalation – Appropriately escalates unresolved issues while documenting root causes and actions for continuous improvement. Education, Licenses, And Certifications Vocational diploma or technical degree in Engineering or a related field (required) Apprentice-trained engine technician (preferred) Valid driving license (mandatory) May require additional certifications for compliance with export control or local regulatory standards Qualifications Experience Requirements: Significant experience in field service or service operations, preferably in engine or power systems Demonstrated ability in business analysis, performance reporting, and process improvement Expert-level knowledge of Cummins engine products and diagnostic procedures Prior experience in coaching, mentoring, or team leadership (preferred) Experience working with data visualization/reporting tools (e.g., Power BI, Excel, SQL) is advantageous Strong stakeholder management and cross-functional communication Skills Summary Service process analytics and KPI management Complex diagnostic troubleshooting Customer service and support operations Report generation and interpretation Data consolidation and project execution Preventive maintenance planning Team development and technical mentoring HSE compliance and audit readiness

ERP SAVVY is seeking a highly motivated and experienced SAP Recruiting Sales Manager (BDM) with a strong background in SAP technology and extensive experience in SAP staffing industry. The ideal candidate will have a proven track record of generating new business, managing client relationships, and driving revenue growth in the SAP recruitment sector. Must Have: SAP focused Business Development experience. We don't consider generic IT industry experience. Business Development Identify and pursue new business opportunities in the SAP recruitment market within the US. Develop and implement strategic business development plans to achieve sales targets and expand the client base. Conduct market research to identify potential clients and understand their SAP hiring needs. Client Relationship Management Build and maintain strong relationships with clients, understanding their SAP recruitment needs and providing tailored solutions. Act as the primary point of contact for clients, ensuring high levels of customer satisfaction and addressing any issues or concerns promptly. Sales And Revenue Growth Achieve and exceed sales targets by generating new business and upselling additional services to existing clients. Prepare and deliver compelling sales presentations and proposals to prospective clients. Negotiate contracts and agreements with clients, ensuring mutually beneficial terms. Collaboration And Teamwork Work closely with the recruitment team to ensure a seamless recruitment process and successful placement of SAP candidates. Collaborate with internal stakeholders to develop marketing strategies and promotional materials. Reporting And Analysis Track and report on sales activities, pipeline, and performance metrics. Analyze market trends and competitor activities to identify opportunities for growth and improvement. Qualifications Bachelor's degree in Business, Marketing, Human Resources, or a related field. Minimum of 5 years of experience in business development, sales, or account management in the SAP recruitment industry. Strong knowledge of SAP technologies and the SAP recruitment market. Proven track record of achieving sales targets and driving revenue growth. Excellent communication, negotiation, and presentation skills. Must have experience using ATS. Ability to build and maintain strong client relationships. Self-motivated, results-oriented, and able to work independently. Proficiency in CRM software and Microsoft Office Suite, SET CRM. Company Overview ERP Savvy, Americas IT Recruitment Partner, is an IT consulting and staffing company specialized in SAP services. With over 300K IT connections in our network, we are committed to providing high-quality services and solutions, building long-term partnerships, and offering competitive pricing. We focus on design, hiring, and placement to meet our clients' needs.

Job Purpose: We’re hiring a detail-focused Customer Gap Analyst to review purchasing patterns across our 2,000+ customer base. The role identifies missing product listings, drop-offs in purchasing behavior, and whitespace opportunities. Insights will be shared with the Buying Team, Sales Reps, and Product Managers to drive better cross-selling, customer retention, and upselling initiatives. Key Responsibilities: Run weekly gap analysis on the top 2,000 customers using Power BI. Highlight customers who have stopped buying specific SKUs or categories. Identify incomplete product category purchases (e.g., customers buying AA batteries but not AAA or specialist cells). Cross-check if battery-only customers also sell tea, wellness, or drinks. Monitor competitor listings and identify upsell opportunities. Deliver clear, actionable reporting to Sales and Buying Teams. Recommend customer-specific action plans to expand listings. Skills & Requirements: 3+ years in data analysis, CRM, or customer intelligence roles. Proficiency in Power BI and Excel. Understanding of FMCG and wholesale retail buying behavior. Strong communication and presentation skills. Proactive mindset and solution-oriented.

Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth? At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do? Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer’s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the US timezone (5:30pm to 2:30am IST). Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.

Admission Counsellor - Inside Sales Executive - EdTech Rohini West (On Site) Monday to Saturday 12:30 PM to 9:30 PM Key Responsibilities: - Make outbound calls to prospective customers to pitch products/services - Make calls on given leads to convert them into sales opportunities - Conduct product demos to showcase features and benefits - Upsell and cross-sell products/services to existing customers - Build and maintain relationships with existing customers to drive repeat business - Meet and exceed monthly/quarterly sales targets - Handle customer queries and concerns in a professional manner - Update CRM with customer interactions and sales progress Requirements: - Proven experience in Edtech sales - Excellent communication, interpersonal, and persuasion skills - Strong product knowledge or ability to learn quickly - Ability to work in a fast-paced environment and meet deadlines - Strong analytical and problem-solving skills Skills: - Communication and persuasion - Product knowledge - CRM software proficiency - Lead conversion and sales closure - Product demo and presentation skills - Upselling and cross-selling techniques

Job Title: Retail Store Executive (Experience Store) Location: Pune Workdays: 6 Days a Week (Onsite) Department: Retail & Customer Experience About Frido Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido and experience the freedom to live life your way. Position Overview As a Senior Executive – Retail, you’ll be the face of Frido’s in-store experience. You will ensure that every customer receives exceptional service while guiding them through our range of wellness and comfort-driven products. This role is a blend of product expertise, customer engagement, store upkeep, and SOP adherence, designed for someone who thrives in a fast-paced retail environment. Key Responsibilities Customer Engagement & Sales • Greet and assist walk-in customers, understanding their needs through consultative selling. • Provide detailed information about Frido products, their benefits, and usage. • Drive individual and store targets through effective selling and upselling techniques. • Deliver a superior, personalized customer experience aligned with Frido’s brand values. Store Operations & SOP Adherence • Ensure the store is always well-stocked, clean, and merchandised as per brand guidelines. • Handle store opening/closing duties, billing, and POS operations. • Strictly follow all retail SOPs – from visual merchandising and stock management to hygiene and customer follow-up. Inventory & Visual Merchandising • Coordinate with backend and warehouse teams for product availability. • Participate in daily stock audits and inventory accuracy. • Ensure visual displays reflect current campaigns and product highlights. Product Knowledge & Brand Representation • Stay updated on new launches, product features, and brand campaigns. • Communicate brand story and product value with confidence and consistency. • Act as a brand ambassador, promoting trust and credibility among customers. Collaboration & Reporting • Work closely with Store Manager and HQ teams for seamless operations. • Share daily/weekly sales reports, customer feedback, and insights. • Support team members and contribute to a collaborative team environment. What We’re Looking for • 2–4 years of experience in retail or customer-facing roles (experience in fashion, wellness, or footwear retail is preferred). • Strong interpersonal and communication skills. • A go-getter attitude with a customer-first mindset. • Proficiency with POS systems, Excel, and inventory tools. • Strong discipline in following store processes and SOPs. Preferred Qualities • Passionate about retail, wellness, and lifestyle products. • Highly organized, action-oriented, and self-driven. • Flexibility to work weekends, holidays, and in rotational shifts if needed. • Experience in a D2C or start-up ecosystem is a plus.

About Beco Beco is a rapidly growing, sustainable consumer goods brand in India, dedicated to providing eco friendly products for environmentally conscious consumers. We focus on innovation and data-driven strategies to fuel our growth in the Indian market. Job Summary We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their desired outcomes through our products/services. Key Responsibilities Improve Conversion Ratio: Your primary focus will be on improving the customer conversion ratio by effectively engaging with potential customers and guiding them through the sales process. Customer Feedback: Gather and analyse customer feedback through surveys, feedback forms, and other channels. Actively listen to customer suggestions, complaints, and concerns, and take appropriate actions to address them. Problem Solving: Identify and resolve customer problems in a timely and efficient manner. Collaborate with internal teams, such as technical support or sales, to provide comprehensive solutions and ensure customer satisfaction. Customer Retention: Implement strategies and initiatives to enhance customer retention rates. Proactively engage with customers to build long-term relationships and identify opportunities for upselling or cross-selling products or services. Requirements 1–3 years of prior experience in a customer-facing role (Customer Support) Understanding of customer success metrics and lifecycle stages. Excellent verbal and written communication skills. Strong problem-solving attitude and interpersonal skills. Proficiency in using Shopify and Delivery Website Ability to multitask, prioritize, and manage time effectively. A customer-first mindset with a positive and professional approach.

Description Job Summary: Hybrid Role The Service Business Analyst acts as a technical and operational liaison supporting Cummins’ service organization through complex data analysis, process optimization, and reporting. This role ensures fact-based decision-making across service functions while also supporting field diagnostics and high-level repair execution. The analyst will play a dual role: delivering insightful analytics to improve service operations Pan-India and supporting frontline service teams with expert-level technical understanding. Key Responsibilities Business Analysis & Operations Support Collect, consolidate, and interpret data to support service processes, tools, and performance metrics. Analyze and document current business practices; identify process gaps and recommend improvements. Monitor key service KPIs, identify trends, and provide actionable insights to leadership. Prepare reports, dashboards, and evaluations that influence business decision-making. Act as a bridge between business users, technical teams, and third-party providers to resolve service issues and optimize performance. Support and track the execution of customer support functional projects, ensuring timely and quality delivery. Participate in system/process testing for new rollouts or enhancements. Serve as a liaison with both external providers and internal stakeholders for business support and issue resolution. Drive and enhance adherence to Service KPIs across Pan-India. Support the development of testing strategies and execution plans for new processes or system enhancements. Contribute to special projects, process improvements, and other business initiatives as assigned. Technical Field Service Support Apply diagnostic tools and specialized procedures to address and resolve complex engine and product issues on customer sites. Perform and oversee preventive maintenance, complex repairs, and progressive damage checks. Escalate unresolved technical issues to specialists and collaborate on resolutions. Provide coaching to junior technicians and review repair plans, parts lists, and documentation. Identify service upselling or process improvement opportunities during customer interactions. Ensure compliance with HSE policies and maintain clean, operational work tools and vehicles. Responsibilities Competencies: Communicates Effectively – Clearly and consistently communicates across multiple channels to varied audiences. Customer Focus – Prioritizes customer satisfaction through data-driven service improvements and proactive support. Manages Complexity – Navigates ambiguity and large data sets to solve multifaceted problems. Manages Conflict – Handles sensitive situations constructively, maintaining professionalism. Self-Development – Actively seeks growth and keeps up to date with tools, systems, and technologies. Develops Talent – Supports learning and development of team members and service partners. Values Differences – Fosters an inclusive environment by valuing diverse perspectives. Health and Safety Fundamentals – Promotes and practices safe behaviors, helping build a zero-incident culture. Technical Competencies Diagnostics Application – Troubleshoots complex engine and service issues using advanced workflows and electronic tools. Electronic Service Tool Application – Utilizes tools such as INSITE and other Cummins software to diagnose and resolve technical issues. Engine Systems Interactions – Understands and analyzes how various engine systems interrelate to identify root causes. Product Repair and Maintenance – Performs advanced mechanical and electrical repairs to ensure quality outcomes. Service Documentation – Accurately records service information, using business systems to support warranty and historical records. Technical Escalation – Appropriately escalates unresolved issues while documenting root causes and actions for continuous improvement. Education, Licenses, And Certifications Vocational diploma or technical degree in Engineering or a related field (required) Apprentice-trained engine technician (preferred) Valid driving license (mandatory) May require additional certifications for compliance with export control or local regulatory standards Qualifications Experience Requirements: Significant experience in field service or service operations, preferably in engine or power systems Demonstrated ability in business analysis, performance reporting, and process improvement Expert-level knowledge of Cummins engine products and diagnostic procedures Prior experience in coaching, mentoring, or team leadership (preferred) Experience working with data visualization/reporting tools (e.g., Power BI, Excel, SQL) is advantageous Strong stakeholder management and cross-functional communication Skills Summary Service process analytics and KPI management Complex diagnostic troubleshooting Customer service and support operations Report generation and interpretation Data consolidation and project execution Preventive maintenance planning Team development and technical mentoring HSE compliance and audit readiness Job Service Organization Cummins Inc. Role Category Hybrid Job Type Technician ReqID 2416668 Relocation Package Yes

Position: IT Sales Manager – Network, Security & Cloud Solutions Location: Gurgaon Experience: 5+ Years Key Responsibilities: • • Drive sales of Network Infrastructure, Security Solutions, and Cloud Services. • • Identify new business opportunities and build a strong sales pipeline in targeted segments. • • Focus on products like Cisco routers/switches, Aruba wireless, Versa SD-WAN, DLP, SOC, Cloud Security, and Managed IT services. • • Engage with IT Heads, Network Managers, CISOs, and other stakeholders. • • Understand client pain points and offer customized solutions. • • Build long-term relationships and act as a trusted advisor. • • Work with Pre-sales and Technical teams to propose the right combination of network, security, and cloud solutions. • • Conduct client meetings, demos, PoCs, and commercial negotiations. • • Pitch bundled solutions covering products + services + AMC/support. • • Coordinate with OEMs like Cisco, Aruba, Versa, Fortinet, ZScaler, etc., for pricing, enablement, and deal registrations. • • Stay updated on new technologies, offerings, and market trends. • • Own and manage assigned accounts to drive upselling, cross-selling, and renewals. • • Prepare account plans and track growth against targets. Qualifications & Skills: • • Bachelor’s degree in IT, Electronics, Computer Science, or Business. MBA preferred. • • 5+ years of experience in B2B sales of IT infrastructure and security solutions. • • Strong knowledge of products such as Switches, Routers, Wireless (Cisco, Aruba), SD-WAN (Versa), Firewalls, DLP and Cloud Security. • • Experience with solution sales, complex deal closures, and IT service offerings. • • Excellent communication, negotiation, and presentation skills. • • Self-motivated, target-oriented, and comfortable working in a fast-paced environment

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Oversee daily operations, ensuring smooth functioning, cleanliness, and regulatory compliance. Implement and maintain food safety protocols (e.g. FSSAI, HACCP). Control inventory—ordering, receiving, storage, and stock accuracy. Develop and drive sales strategies—upselling, promotions, merchandising—to meet revenue targets. Ensure high standards of customer service, handling feedback and complaints proactively. Maintain strong store ratings across delivery and review platforms. Collaborate with the central operations/GM team for promotional rollouts and process improvements. Represent the outlet in new-market pilots, feedback loops, and scaling operations. Qualifications Education : Bachelor’s degree in Hotel Management, Business, or related field preferred. Experience : 2–4 years in F&B, catering operations; minimum 1–2 years in a store management role.

Location: New Delhi & Gurugram About Parchaa Parchaa is building India’s most comprehensive and resilient, AI-powered digital health platform. Already deployed across multiple hospitals, clinics and agencies, our system enables equitable, scalable care delivery—whether in a metro hospital or a rural ANC clinic. Our health stack is ABDM-compliant , scalable, and tailored for India’s real-world healthcare challenges. We’re looking for a Business & Partnerships Lead to take this platform to scale. The Role This is a revenue leadership role. You will be responsible for sales, business development, marketing, partnerships, and growth strategy. You’ll lead a 10+ member team and drive revenue through B2B product sales with hospitals, diagnostics labs, polyclinics, government partnerships, and enterprise health collaborations. should bring a deep understanding of the Indian healthcare ecosystem, a proven record in enterprise product sales, and the ability to lead in a startup environment that demands agility, ownership, and structured hustle. Responsibilities Revenue Ownership & Sales Leadership Own top-line revenue growth across B2B, B2B2C & B2G segments of Parchaa Lead end-to-end sales execution—pipeline, forecasting, deal closures & renewals Build a scalable, repeatable sales playbook focused on hospitals, diagnostics, and public health bodies Business Development & Managing Strategic Accounts Identify new verticals, partnerships, and growth channels in both public and private sectors Drive account expansion through upselling, cross-selling, and bundled offerings Lead negotiations and nurture long-term commercial relationships Marketing, GTM & Brand Leadership Drive go-to-market strategy for all product lines within Parchaa Lead digital marketing, lead generation, influencer marketing, and event-based awareness Build strong positioning for Parchaa across enterprise and public health audiences Pre-Sales & Solutioning Lead pre-sales engagements, including requirement scoping, ROI modelling, and stakeholder alignment Deliver high-impact product demos and presentations to CXOs, government officials, and administrators Ensure alignment between client needs and product/tech delivery teams Proposals, RFPs & Pricing Lead development of RFPs/RFIs, custom proposals, and pricing strategies Ensure commercial proposals align with both client goals and company objectives/milestones Manage tender timelines, documentation in collaboration with public tender teams Strategic Planning Contribute to investor materials, growth models, and commercial narratives Participate in market sizing, pricing model development, and strategic roadmap inputs Represent Parchaa in ecosystem events, funding forums, and partnership roundtables Enterprise & Public Sector Expansion Lead enterprise sales with technology forms, consulting partners and resellers Drive adoption through multi-year contracts, strategic partnerships, and expansion deals Navigate government health system procurement bodies (NHM, ABDM, GeM, etc.) Sales Operations & CRM Lead on ground sales to hospitals, diagnostic chains, and poly clinics in tandem with on-ground and virtual sales assistants. Review weekly and monthly sales performance, track performance against revenue goals Own forecasting, lead tracking, through manual and automated systems like Apollo Implement sales playbooks, deal health metrics, and conversion KPIs Run weekly sales reviews, quarterly business planning, and territory/channel planning Team Leadership Build and manage a high-performing 20+ member commercial team across pre-sales sales, marketing and BD Set targets, lead training and reviews, and establish a culture of ownership and accountability Mentor team members in pre-sales and sales tactics, GTM execution, and cross-functional leadership Must-Have Skills & Experience 6+ years of experience in P&L ownership, brand management, sales, marketing, and revenue growth within the Indian healthcare tech market Proven track record of meeting and exceeding revenue targets Deep understanding of the Indian healthcare ecosystem, especially hospital/diagnostic buying behaviour and government procurement Hands-on experience with pre-sales, demos, sales, brand management, solution alignment, and stakeholder engagement Experience in account growth, renewals, and complex contract negotiations Strong background in sales planning, CRM tools, funnel management, and forecasting Exposure to digital health tools, EMRs, AI/ML-based platforms, or ABDM ecosystem Existing relationships across hospital groups, diagnostics labs, or public health programs Ability to lead a large cross-functional team with clear KPIs and structured execution Expertise in proposal creation, pricing, and handling RFPs/tenders. Excellent communication skills, with the ability to deliver C-suite and policy-level presentations Comfort working in a startup—handling ambiguity, high-ownership tasks, and shifting priorities Willingness to travel extensively within India for client meetings, government interactions, and on-ground operations Understanding of scrum/agile product planning and technical workflows Preferred Work Experience & Education 6+ years of work experience in at least 2 areas out of P&L management, product sales and marketing functions from a top corporate firm focused on health technology sector in India Bachelors from Top Tier Institute preferably from a related to technical field Full Time MBA in Marketing & Strategy from a top-tier institute (IIMs, ISB, XLRI, Jamnalal Bajaj, NMIMS, FMS)

Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth? At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do? Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer’s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the US timezone (5:30pm to 2:30am IST). Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.