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0 years

0 - 0 Lacs

India

On-site

1. Customer Service: Greet customers warmly and assist them in finding the jewelry they are looking for. Provide information about different pieces, including materials, gemstones, and designs. 2. Sales: Engage with customers to understand their preferences and needs, and recommend suitable jewelry items. Use persuasive selling techniques to encourage purchases and meet sales targets. 3. Product Knowledge: Develop a deep understanding of the jewelry products available in the store, including their features, materials, and craftsmanship. Stay updated on current jewelry trends and styles. 4. Inventory Management: Assist in managing inventory levels by keeping track of stock, restocking shelves, and notifying management of low inventory or popular items. 5. Visual Merchandising: Participate in arranging jewelry displays to attract customers and enhance the visual appeal of the store. Ensure that jewelry is presented in an organized and aesthetically pleasing manner. 6. Customer Relations: Build and maintain positive relationships with customers by providing excellent service, addressing any concerns or complaints, and following up with customers after purchases. 7. Transaction Processing: Handle cash, credit card, and other payment transactions accurately and securely. Ensure that all sales are properly recorded and that customers receive receipts for their purchases. 8. Cleaning and Maintenance: Keep the store and display cases clean and organized at all times. Assist in the cleaning and maintenance of jewelry pieces as needed. 9. Security: Adhere to store security procedures to prevent theft and ensure the safety of customers, staff, and merchandise. Be vigilant for any suspicious activity and report any security concerns to management. 10. Teamwork: Collaborate with other staff members to create a positive and productive work environment. Assist colleagues as needed and contribute to the overall success of the store. 11. Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional jewelry items or accessories to customers based on their preferences and budget. 12. Training and Development: Participate in training sessions and workshops to improve sales skills, product knowledge, and customer service techniques. Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Weekend availability Work Location: In person Speak with the employer +91 7092444215 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025

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0 years

0 - 0 Lacs

India

On-site

1. Outbound Calling: - Make outbound calls to existing and potential customers to promote jewelry products, special offers, and promotions. - Introduce the jewelry brand, highlight key features and benefits of products, and address customer inquiries or concerns. - Follow scripts and call guidelines to ensure consistent messaging and compliance with company policies. 2. Lead Generation: - Generate leads through outbound calling efforts, prospecting, and cold calling to identify potential customers interested in jewelry products. - Qualify leads based on criteria such as purchasing intent, budget, and product preferences, and forward qualified leads to the sales team for follow-up. 3. Customer Relationship Management: - Build rapport with customers over the phone, establish trust, and cultivate positive relationships to enhance customer satisfaction and loyalty. - Maintain accurate and up-to-date customer records, including contact information, preferences, and interactions, in the customer relationship management (CRM) system. 4. Appointment Setting: - Schedule appointments for sales representatives to meet with prospective customers or provide virtual consultations to discuss jewelry products and services. - Coordinate appointment details, including time, location, and agenda, and confirm appointments with customers via phone or email. 5. Follow-up and Closure: - Follow up with leads and prospects to track the progress of sales opportunities, address any questions or objections, and facilitate the sales process. - Close sales over the phone by persuading customers to make purchases, upselling or cross-selling additional products as appropriate. 6. Customer Feedback and Market Intelligence: - Gather customer feedback and insights during phone conversations, including preferences, opinions, and suggestions, and relay this information to the marketing and product development teams. - Stay informed about market trends, competitor activities, and industry developments through customer interactions and research. 7. Performance Tracking and Reporting: - Track and report key performance metrics, such as call volume, conversion rates, and sales revenue, to evaluate individual and team performance. - Provide regular updates on progress, challenges, and opportunities to sales and marketing management. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025

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5.0 years

8 - 12 Lacs

Chennai

Remote

Enterprise sales - GCC/IT LNT/ES/1381714 LEDT-EdutechChennai Posted On 13 Jun 2025 End Date 10 Dec 2025 Required Experience 5 - 10 Years Skills Knowledge & Posting Location SALES & MARKETING SKILLS CLIENT COLABORATION SALES CHANNEL DEVELOPMENT PROPOSAL MANAGEMENT Minimum Qualification BACHELOR OF TECHNOLOGY (BTECH) Job Description We are looking for a results-driven Enterprise Sales Manager to drive revenue and customer success for our B2B skilling, assessment, and fresher deployment solutions across Global Capability Centers (GCCs), IT/ITeS The role entails end-to-end ownership of the sales cycle – from lead generation to deal closure and solution onboarding – with a consultative, value-based approach. Key Responsibilities: 1. Enterprise Sales Strategy & Execution Own the sales funnel and revenue targets across BFSI, EV, GCCs, IT, ITeS, FinTech, and other emerging sectors. Generate leads through outbound efforts, referrals, events, and strategic partnerships. Qualify prospects and build executive-level relationships with CHROs, L&D heads, Business Unit Leaders, and CXOs. Present integrated skilling, assessment, and deployment solutions aligned to each sector’s unique talent needs. 2. Consultative Solution Selling Conduct need-gap analysis and tailor solutions involving: Skilling programs (freshers, upskilling, cross-skilling) Digital assessments with secure remote proctoring Domain-specific certifications (e.g., BFSI, EV technology, IT services) Deployment support and post-hiring readiness Create custom proposals and lead pricing, negotiation, and closure discussions. 3. Product Integration & Coordination Liaise with internal teams (product, content, delivery, tech) to shape sector-specific offerings. Co-develop Centers of Excellence (COEs) for large clients and design talent development pathways. Ensure smooth program delivery, onboarding, and ongoing client satisfaction. 4. Platform Sales (Assessments + LMS) Pitch proprietary digital assessment platforms and learning management systems to enterprise clients. Highlight use cases such as: Fresher recruitment and filtering Internal employee assessment Regulatory compliance testing Ensure high platform adoption and renewal. 5. Account Growth & Strategic Expansion Identify white space for upselling and cross-selling additional services. Build multi-stakeholder relationships to increase wallet share within existing clients. Drive account mining in sectors like GCCs where multi-location and global skilling demand is high. 6. Market Intelligence & Reporting Track trends in sectoral skilling, EdTech, and workforce development (e.g., EV tech, AI/ML in BFSI, IT compliance). Maintain up-to-date CRM entries, forecast revenues, and report sales performance. Provide structured feedback to marketing and product teams to improve go-to-market fit. Ideal Candidate Profile: 7–14 years of enterprise sales experience in EdTech, HRTech, assessments, SaaS, or L&D solutions. Strong understanding of at least two of the following sectors: BFSI, EV, GCCs, IT/ITeS, FinTech. Proven success in selling to HR, L&D, or CXO stakeholders and managing long sales cycles. Demonstrated ability to create compelling proposals, lead solutioning, and close large deals. Proficiency in CRM tools (e.g., Zoho, Salesforce) and reporting dashboards. Excellent communication, relationship-building, and strategic thinking skills.

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1.0 years

0 - 0 Lacs

India

On-site

Location: SG Highway, Ahmedabad, Gujarat Employment Type: Full Time Key Responsibilities: Sales Revenue Generation: Meet or exceed sales targets and revenue goals by identifying and pursuing new business opportunities, upselling to existing customers, and closing deals. Customer Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and challenges, and providing effective solutions to enhance customer satisfaction and loyalty. Technical Expertise: Develop a deep understanding of the products or services being offered and stay up to date with industry trends, competitor offerings, and technological advancements. Using technical knowledge to effectively communicate product features, benefits, and value propositions to customers. Sales Strategy and Planning: Develop and execute sales strategies, including identifying target markets, creating sales plans, and implementing sales techniques to maximize revenue generation and market penetration. Sales Pipeline Management: Manage the sales pipeline by tracking and monitoring leads, opportunities, and deals at various stages of the sales process. Proactively managing and nurturing leads to ensure a healthy pipeline and a steady flow of potential customers. Team Collaboration: Collaborate with cross-functional teams, such as marketing, and customer support, to ensure alignment in sales efforts, effective product positioning, and seamless customer experiences. Sales Reporting and Analysis: Generate regular reports on sales activities, performance, and market trends. Analysing data to identify areas of improvement, develop insights, and make data-driven decisions to optimize sales strategies and processes. Continuous Learning and Development: Stay updated with industry knowledge, attending training sessions, conferences, and workshops to enhance product knowledge, sales techniques, and professional skills. Outdoor Meetings: This role includes visiting the client’s location for the finalization of deals and also, setting up booths at national and international trade fairs to attract clients. Qualifications & Other Requirements: A bachelor’s degree is a must in any relevant field (Bach. in Biomedical/Bach. in Pharma will be given first priority) Exceptional Communication skills 1-3 years of experience in sales (Service industry experience would be considered) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9429952147

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2.0 years

0 Lacs

Noida

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Experience: 2 years in US Sales Position Overview We are seeking a dynamic and results-driven Key Account Manager to manage and expand relationships with our most important clients in the United States. The ideal candidate will have a proven track record in B2B sales, exceptional communication skills, and a strategic mindset to drive growth and ensure client satisfaction. Key Responsibilities Client Relationship Management: Develop and maintain strong, long-lasting relationships with key clients, serving as their primary point of contact. Strategic Account Planning: Create and execute tailored account plans to meet client needs and achieve sales targets. Sales Growth: Identify opportunities for upselling and cross-selling within existing accounts. Collaboration: Work closely with internal teams (sales, marketing, product development) to deliver solutions that meet client objectives. Negotiation & Contract Management: Lead negotiations and manage contracts to ensure mutually beneficial agreements. Market Analysis: Monitor industry trends and competitor activities to provide strategic insights. Reporting: Prepare regular reports on account status, sales forecasts, and performance metrics. Job Types: Full-time, Permanent Pay: From ₹30,000.00 per month Schedule: Night shift Work Location: In person

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0 years

0 Lacs

India

On-site

Requirements and Skills : Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Job Type: Full-time Pay: From ₹18,000.00 per month Schedule: Day shift Work Location: In person

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5.0 years

0 Lacs

Guduru, Andhra Pradesh, India

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Job Requirements Job Description: Branch Manager-Rural at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong presence in both urban and rural areas, we are dedicated to empowering individuals and businesses to achieve their financial goals. Job Title: Branch Manager-Rural Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Sales Location: Gudur, Andhra Pradesh 524101, India Additional Parameters We are looking for a highly motivated and experienced Branch Manager-Rural to join our team at IDFC FIRST Bank. As the Branch Manager, you will be responsible for managing the overall operations and performance of our rural branch in Gudur, Andhra Pradesh. Key Responsibilities Develop and implement strategies to achieve branch targets and goals, with a focus on increasing customer acquisition and retention Lead and manage a team of branch staff, providing guidance, training, and support to ensure high levels of productivity and customer satisfaction Monitor and analyze branch performance, identify areas for improvement, and take necessary actions to drive business growth Build and maintain strong relationships with customers, understanding their financial needs and providing appropriate solutions Ensure compliance with all banking regulations and policies, and maintain a high level of integrity in all branch operations Collaborate with other departments and teams within the bank to drive cross-selling and upselling opportunities Stay updated on market trends and competition, and provide insights and recommendations to senior management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of rural banking and liabilities products Excellent leadership, communication, and interpersonal skills Proven track record of achieving targets and driving business growth Sound understanding of banking regulations and compliance requirements Ability to work in a fast-paced and dynamic environment If you are a dynamic and results-driven individual with a passion for rural banking, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our mission to make banking accessible and inclusive for all. Show more Show less

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1.0 - 5.0 years

4 - 6 Lacs

Gurugram

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Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Shruti- 7992282636 OR Vipul - 8447541241

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14.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Practice Head – Job Description Overview: As the Commercial and Technical Microsoft Practice Head, you will be responsible for leading and managing all aspects of our Microsoft practice, encompassing both commercial strategy and technical excellence. You will play a crucial role in driving business growth, fostering client relationships, and ensuring the delivery of high-quality solutions leveraging Microsoft technologies. Key Responsibilities: 1. Commercial Strategy Development: • Develop and execute a comprehensive commercial strategy for the Microsoft practice, aligned with overall business objectives. • Identify market trends, customer needs, and competitive landscape to formulate effective go-to-market strategies. • Drive revenue growth by identifying opportunities for expansion, upselling, and crossselling Microsoft solutions and services. 2. Client Relationship Management: • Cultivate and maintain strong relationships with key clients, understanding their business challenges and requirements. • Collaborate with sales teams to identify new business opportunities, participate in client meetings, and contribute to proposal development. • Act as a trusted advisor to clients, offering insights and recommendations on leveraging Microsoft technologies to achieve their business goals. 3. Technical Leadership: • Provide technical leadership and guidance to a team of Microsoft consultants, architects, and developers. • Stay abreast of the latest Microsoft technologies, trends, and best practices, and ensure their incorporation into solution design and delivery. • Drive innovation by exploring emerging technologies and evaluating their applicability to client needs. 4. Project Delivery and Quality Assurance: • Oversee the delivery of Microsoft projects, ensuring adherence to timelines, budgets, and quality standards. • Conduct regular project reviews and performance assessments, identifying areas for improvement and implementing corrective actions as necessary. • Champion a culture of continuous improvement and knowledge sharing within the Microsoft practice. 5. Team Development and Talent Management: • Recruit, onboard, and retain top talent for the Microsoft practice, fostering a culture of excellence, collaboration, and accountability. • Provide mentorship, coaching, and professional development opportunities to team members, helping them enhance their skills and advance their careers. • Encourage a culture of innovation, creativity, and problem-solving among team members. 6. Collaboration and Partnership: • Collaborate closely with other practice heads, sales teams, and cross-functional stakeholders to drive synergies and maximize business outcomes. • Forge strategic partnerships with Microsoft and other ecosystem partners to enhance service offerings, access new markets, and strengthen competitive positioning. Requirements: • Bachelor’s degree in computer science, Engineering, Business Administration, or related field; advanced degree preferred. • Extensive experience (14+ years) in the IT industry, with a focus on Microsoft technologies, solutions, and services. • Proven track record of success in driving commercial growth, managing client relationships, and leading technical teams. • Strong understanding of Microsoft product suite, including Azure, Office 365, Dynamics 365, and Power Platform. • Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire others. • Strategic thinker with a results-oriented mindset and a passion for innovation. • Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Dynamics 365) preferred. Show more Show less

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14.0 years

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Gurugram, Haryana, India

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Job Title: Director (Key Accounts) – Payroll Location: Gurgaon Experience Required: 14+ Years Industry: HR Technology / Payroll Services Key Responsibilities: Own and nurture long-term relationships with key payroll customers. Act as the primary point of contact for strategic accounts, ensuring client satisfaction and retention. Act as a trusted advisor to clients by understanding their business needs and delivering tailored payroll solutions. Provide insights and best practices to help clients improve their payroll operations. Identify and execute opportunities to upsell or cross-sell additional services and modules (e.g., compliance, HR tech integrations, analytics, etc.). Collaborate with internal product and sales teams to deliver customized offerings. Own customer CSAT metrics, continuously track feedback, and work on improvement plans. Ensure timely resolution of issues and proactive engagement to avoid escalations. Collaborate with internal delivery teams to ensure high-quality payroll service delivery. Monitor service levels, reporting, compliance, and client-specific SLA adherence. Drive account growth and ensure contract renewals. Build executive-level relationships within client organizations to ensure continued partnership. Qualifications & Skills: 14+ years of experience in payroll sales, account management, or payroll service delivery for enterprise clients. Strong understanding of end-to-end payroll processes, compliance, and statutory frameworks. Proven track record in upselling/cross-selling within existing accounts. Exceptional interpersonal and communication skills with a client-centric approach. Strategic thinker with a consultative selling style. Experience in working with HR Tech or Payroll services is mandatory. Show more Show less

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0.0 - 1.0 years

0 Lacs

Delhi, India

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Job Overview Join as a Graduate Fresher in our BPO sector. This full-time position is located in Delhi and is open to candidates with work experience ranging from 0 to 1 year. As a fresher, you will leverage your communication skills in a day shift environment, focusing on call handling and client interaction to contribute to our dynamic team. Qualifications and Skills Good communication skills with the ability to articulate thoughts clearly and effectively (Mandatory skill). Experience or training in outbound process to effectively manage customer interactions and meet targets. Telecalling expertise, ensuring efficient client outreach and maintaining a professional telephone presence. Strong skills in handling day shift operations seamlessly (Mandatory skill). Experience in call handling, focusing on customer satisfaction and prompt issue resolution (Mandatory skill). Basic to intermediate knowledge in sales to support cross-selling and upselling initiatives. Ability to utilize knowledge bases efficiently, maximizing information retrieval and customer service. Well-versed in managing client expectations and providing exemplary service, ensuring high customer retention. Roles and Responsibilities Engage with customers through effective call handling and manage queries professionally. Conduct telecalling activities to connect with potential clients and promote company offerings. Utilize knowledge base resources to accurately present information to clients and assist in inquiries. Collaborate with team members to meet and exceed performance targets and address client needs. Participate in outbound process activities to drive customer engagement and support sales efforts. Provide timely and accurate information to clients, maintaining a high level of service quality. Resolve client issues efficiently, ensuring satisfaction and fostering strong client relationships. Adhere to company policies and processes to ensure compliance and operational excellence. Show more Show less

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0 years

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New Delhi, Delhi, India

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Job Role: Business Development Manager Proficiency in Microsoft applications ( CRM, Word, Excel) Excellent communication (written and oral) Ability to prioritize and remain calm under pressure Willingness to travel when required. Required Skills and Responsibilities Key Responsibilities: Own and achieve individual targets related to staffing sales and client acquisition. Drive direct sales efforts to generate business from both new and existing clients. Utilize strong negotiation skills to close staffing deals and service contracts. Handle client accounts including onboarding, documentation, and invoice generation . Identify, qualify, and generate new leads through various channels including referrals, cold calling, job boards, and social media. Establish and maintain strong professional relationships with key HR and business decision-makers across assigned accounts. Expand business profitably by acquiring new clients, reactivating dormant accounts, and growing current partnerships. Analyze market trends and client needs to propose tailored staffing solutions. Deliver impactful client presentations , handle objections, and successfully close deals. Represent the company at job fairs, industry events, and client meetings. Prepare and present reports on sales performance, client feedback , and market opportunities. Follow up on proposals and quotations with prompt communication and clarity. Meet or exceed sales targets through client retention, upselling , and deep account penetration. Actively use the CRM system to track sales activities, pipeline status, and maintain updated client contact records. Show more Show less

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

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About 1702 Digital 1702 Digital is one of the fastest-growing full service Digital Marketing Companies in India. It was founded by a team of investment bankers and capital markets lawyers. 1702 hand-picked the best marketing brains in the industry, got them under one roof, and built a team that passionately innovates and punches above its weight every day. Why are we one of the fastest-growing companies? Within 8 years of our existence, companies like Adani Wilmar Limited, Dalmia, IDFC First, Narsee Monjee, Jubilant Foods, Smaaash Entertainment, Harper Collins, Adlabs Imagicaa, MasterCard, Edelweiss Tokio Life insurance, Pavers England, Marico, Bajaj Finserv, Cipla, Welingkar Institute of Management, Tata Chemicals, The Learning Curve, Odisha Government, Beyond Dreams, Mahindra Sanyo, Aon Hewitt, ACC , Camlin to name a few, work with us us for their digital first marketing strategies and execution. We have exclusive verticals for branding, strategy, art direction, SEO, technology development, media planning, performance marketing and analytics. Who are we looking for? Designation: Group Solutions Lead Key Mandatory Skills: Disciplined planning and organizational skills Conflict management and strategic foresight Excellent research, SWOT and solutions understanding for clients Immaculate grammar and spoken English Good track record of upselling various creative formats Additional Skills: Great pitch and presentation skills Great Excel and Gantt chart making skills Team coordination and structured L&D for reportees What will your Key Results Areas (KRAs) be? Overall understanding of Agency operations and project delivery: Client Servicing and Team Nurturing - Hygiene Bread and Butter everyday work Resource Planning: Plan the quarter, month, week and day across all team members for every retainer client,project or pitches Step in to execute if any of the team members (AEs/AMs) from the planning team are unavailable Onboardings: Onboard new clients and settle them streamlining their expectations for the coming days and weeks Work on developing multiple offerings that can be sold to clients in the future Keeping up the team morale, motivation and cohesion within the team Lead client calls and manage expectations. Dig detailed briefs from the clients Ensure an NPS score on 8+ quarterly from existing clients Implement consistently the processes for daily/weekly/monthly reporting for all types of clients under your AMs/AEs Lead the strategy for the quarterly and annual presentations to clients Solutions Coordination with Media Team a. Understanding nuances of various ad inventories methods that increase CTRs b. Working with the client and the media teams on solutions to bring in results Solutions Coordination with Creative Brand Strategy Team Coordinate with the brand and content strategy team to define campaign objectives and accordingly approach social copies Understand SWOT, custom solutions, and competitor works Solutions Coordination with the SEO & Tech Team Coordinate with the SEO, UI and Tech teams for timely and quality project delivery Understand SWOT, custom solutions, and competitor works Research, brainstorm and implement solutions as and when the SEO, Tech and UI/UX teams get stuck Solutions Coordination with the Sales Team for Pitches & New Business Assemble strategic insights into presentation materials for client Ability to craft brand architectures by identifying key pillars, tonality, personality, brand promise, mission and manifesto via primary and/or existing research Brainstorm with the marketing team for amplifications of campaigns done for clients Show more Show less

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1.0 - 6.0 years

2 - 4 Lacs

Vijayawada, Guntur, Machilipatnam

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Direct call :- 6352448697 Recruit adviser Generate business through the advisers Lead the team of advisers Motivate them to achieve targets Provide training and guidance to them. On Role Job Required Candidate profile Graduation Must Age: 21 to 40 years Experience: 1+ years in sales and marketing industry Bike Must Good Communications Skills

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0.0 - 15.0 years

0 Lacs

Mumbai, Maharashtra

Remote

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Company: Smartway Entertainment Location: Mumbai, Maharashtra (Remote – Work from Home) Must currently reside in Mumbai / Female Candidates (mandatory) Job Type: Full-time Salary: ₹10,000 – ₹20,000 per month Additional Pay: Commission + Performance Bonus Job Role: Outbound Sales Executive (Telesales) We are seeking enthusiastic and confident female candidates currently residing in Mumbai to join our remote team. The role involves making outbound cold calls to potential clients interested in selling products online. Such as Amazon, fiipkart, myntra, meshoo, tata cliq, jiomart, any other. Note: This is a work-from-home position, but candidates must be willing to visit the Mumbai office occasionally for training or meetings . Key Responsibilities: Make outbound cold calls to potential marketplace sellers. Explain subscription-based e-commerce services. Guide clients through onboarding and selling on platforms like Amazon and Flipkart. Handle client queries with professionalism and clarity. Follow up on leads, maintain sales pipeline, and close subscriptions. Record call outcomes, leads, and sales conversions in MS Excel or CRM . Build long-term relationships to drive client retention and upselling. Achieve daily/weekly targets for calls and conversions. Requirements: Gender: Female candidates only (mandatory) Location: Must currently reside in Mumbai (mandatory) Excellent communication skills in English and Hindi . 1 to 3 years of experience in cold calling/telesales (preferred). Strong persuasion and negotiation abilities. Basic knowledge of platforms like Amazon, Flipkart, Meesho, JioMart , etc. (preferred). Comfortable using MS Excel, MS Word, Google Sheets, Email . Must have a working laptop/PC , Android smartphone , and reliable internet connection . Willingness to attend occasional in-person training or meetings at the Mumbai office. Perks & Benefits: Fixed salary + performance-based incentives Commission on achieving sales targets Exposure to the growing e-commerce industry Learning & development through in-office sessions Work Schedule: Day Shift , Full-time (Monday to Saturday) About the Company: Smartway Entertainment is a Mumbai-based e-commerce service provider that helps businesses sell their products on leading online platforms like Amazon, Flipkart, Myntra, Snapdeal , and others. With over 15 years of industry experience , we support sellers across India and 39 countries worldwide , offering services such as product listing, cataloging, account management, sponsored ads, and e-commerce training. Vision: To assist businesses in climbing the ladder of the digital world. Mission: To transform Indian business structures through digitalization. Office Address (For Occasional Visits): Smartway Entertainment C-204 Synthofine Estate, Near Pravasi Estate, Next to Synergy, Off Aarey Road, Goregaon East, Mumbai – 400063 How to Apply: Interested candidates can apply through Indeed. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Work from home Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Work Location: Remote Application Deadline: 30/06/2025

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0 years

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Raipur, Chhattisgarh, India

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Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Show more Show less

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0 years

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Kochi, Kerala, India

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We're Hiring: Business Development Manager Location: Cochin Company: Wartens | Experts in Industrial Automation Training Are you a growth-driven leader with a passion for developing teams and driving business success? Wartens, a premier provider of industrial automation training solutions, is looking for an experienced Business Development Manager to join our dynamic team! About Us At Wartens, we empower professionals and companies with the skills needed for the evolving world of industrial automation. With a presence across global markets, we are now expanding our footprint and looking for a strategic leader to help shape the next phase of our growth. What You’ll Do Lead & Manage: Oversee and inspire a team of 10+ high-performing sales and marketing professionals. Strategy Development: Design and execute scalable business development plans aligned with our growth objectives. Lead Generation: Spearhead innovative campaigns to generate high-quality leads across the UK and global markets. Revenue Growth: Drive monthly and quarterly revenue targets through client acquisition, partnerships, and upselling. Collaboration: Work closely with the marketing, training, and technical teams to align offerings with market needs. Reporting: Monitor KPIs and generate actionable insights to support continuous improvement. What We’re Looking For Proven experience in business development, sales leadership, or strategy roles (preferably in EdTech, industrial training, or technical services). Demonstrated ability to lead and scale teams of 10 or more. Strong grasp of UK market dynamics and the ability to operate effectively in UK time zones. Excellent communication, negotiation, and client management skills. Strategic mindset with a hands-on approach to execution. Prior exposure to automation/technical training sectors is a plus. Why Join Wartens? Be part of a growing company that's redefining automation education. Work with a team that values innovation, collaboration, and excellence. Competitive salary and performance-based incentives. Remote-friendly with flexible working hours (UK time alignment required). Apply Now: If you're ready to take the next step in your career and help shape the future of automation training, we'd love to hear from you! Show more Show less

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2.0 - 8.0 years

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Gurugram, Haryana, India

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Job Title: Sr. Inside Sales Executive Location: Gurugram, Sector 28, Near Sikandarpur or MG Road Working Hours: Rotational Shift Experience: 2-8 Years, Freshers can also be considered with exceptional good communications. Company: GemPundit.com Availability: Immediate Joiner - 15 Days About GemPundit GemPundit.com is a premier online retailer specializing in gemstones and gemstone-based jewellery. Our mission is to offer high-quality, natural gemstones with expert guidance to help clients make informed choices. With a global customer base and a dedicated team of gemologists, designers, and sales professionals, GemPundit is an established leader in the gemstone and jewellery market. Roles and Responsibilities Lead Generation & Conversion: Reach out to prospective customers through calls, emails, and online platforms to generate leads and guide them through the purchase process. Product Knowledge: Understand and communicate the value of gemstones and jewelry effectively to meet customer needs and preferences. Customer Relationship Management: Maintain customer records, engage with clients, and follow up regularly to ensure satisfaction and repeat business. Sales Target Achievement: Consistently work towards meeting and exceeding monthly and quarterly sales targets, contributing to the team’s overall success. Market Analysis: Keep updated on industry trends and customer demands to provide valuable insights to the marketing and product teams. Customer Queries & Support: Address customer inquiries on products, order processing, and delivery, ensuring a smooth and efficient buying experience. Upselling & Cross-selling: Identify opportunities to recommend related or upgraded products, enhancing the overall customer experience and increasing sales volume. Order Processing & Coordination: Collaborate with operations and dispatch teams to ensure timely product delivery and resolve any issues that arise. Desired Skills and Qualifications Educational Background: Bachelor’s degree in any field; a diploma in Sales/Marketing is a plus. Experience: 2-8years of experience in inside sales or customer service roles, preferably in the e-commerce or retail industry. Communication Skills: Strong verbal and written communication skills; proficiency in English is essential. Sales Mindset: Goal-oriented with a proactive approach to achieving targets and a strong desire to excel in a competitive environment. Customer-centric: High level of empathy and an ability to understand customer needs and preferences. Tech Savvy: Familiarity with CRM software, MS Office, and online communication tools. Show more Show less

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0.0 years

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Kochi, Kerala

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Answering Incoming Calls : Responding to calls from patients, potential clients, and other stakeholders in a professional and timely manner. Appointment Scheduling : Booking, rescheduling, and confirming patient appointments for consultations or therapy sessions, ensuring an efficient and smooth process. Providing Information : Offering details about the clinic’s services, treatment options, and fees, as well as answering common questions about physiotherapy procedures. Managing Patient Inquiries : Addressing patient concerns, providing information about their treatment plans or follow-up, and offering general guidance about clinic policies. Maintaining Records : Updating and managing patient records, appointment details, and treatment history in the clinic's system while ensuring confidentiality. Managing Follow-Ups : Ensuring that patients receive timely reminders about upcoming appointments or follow-up sessions. They might also handle post-appointment calls to gather feedback on the service or inquire about the patient's recovery progress. Handling Complaints : Addressing any concerns or complaints from patients in a professional manner, aiming to resolve issues quickly or escalating to higher management when necessary. Coordinating with Clinic Staff : Communicating with physiotherapists, administrative staff, or management to ensure smooth coordination and assist with internal scheduling. Handling Payments and Billing Inquiries : Assisting with payment-related queries, explaining billing procedures, and providing information on insurance or payment options available. Promoting Services : Assisting with promoting new treatments, services, or packages, potentially upselling additional physiotherapy options or programs to patients when appropriate. Maintaining Professionalism : Upholding the clinic’s reputation through excellent customer service, friendly communication, and maintaining a calm, patient demeanor. Multi-Tasking and Time Management : Effectively managing a high volume of calls while ensuring all tasks are completed in a timely and efficient manner. Job Types: Full-time, Permanent Pay: ₹15,000.00 per month Benefits: Leave encashment Paid time off Schedule: Fixed shift Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: Hindi (Required) English (Required) Malayalam (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

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0.0 - 1.0 years

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Gurugram, Haryana

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Job Title: Client Relationship Executive (CRE) Location: Sector 49, Gurgaon Job Type: Full time, permanent Job Summary: We are looking for a dynamic and client-focused Client Relationship Executive to manage and grow relationships with our clients. The ideal candidate will act as a trusted point of contact, ensuring client satisfaction, handling queries, resolving issues, and helping to deliver a seamless client experience that drives long-term loyalty and business growth. Key Responsibilities: Serve as the primary liaison between the company and assigned clients. Build and maintain strong, long-lasting client relationships through regular communication and personalized support. Understand client needs and objectives to proactively offer solutions and ensure service satisfaction. Coordinate with internal teams to ensure timely and successful delivery of products/services according to client requirements. Address client concerns promptly and professionally, escalating issues when necessary. Monitor client account activity, usage, and satisfaction to identify risks or growth opportunities. Assist in upselling and cross-selling services to existing clients. Maintain detailed and organized records of client interactions and communications in CRM tools. Collect feedback and insights to help improve service offerings and client experience. Qualifications and Skills: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. 1–3 years of experience in a client-facing role (client relationship, account management, or customer service). Excellent verbal and written communication skills. Strong interpersonal skills and a customer-centric attitude. Ability to multitask, manage priorities, and handle pressure in a fast-paced environment. Problem-solving mindset with attention to detail. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: Inside sales: 1 year (Preferred) Telecommunication: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

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0.0 - 3.0 years

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Prahlad Nagar, Ahmedabad, Gujarat

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Location: SG Highway, Ahmedabad, Gujarat Employment Type: Full Time Key Responsibilities: Sales Revenue Generation: Meet or exceed sales targets and revenue goals by identifying and pursuing new business opportunities, upselling to existing customers, and closing deals. Customer Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and challenges, and providing effective solutions to enhance customer satisfaction and loyalty. Technical Expertise: Develop a deep understanding of the products or services being offered and stay up to date with industry trends, competitor offerings, and technological advancements. Using technical knowledge to effectively communicate product features, benefits, and value propositions to customers. Sales Strategy and Planning: Develop and execute sales strategies, including identifying target markets, creating sales plans, and implementing sales techniques to maximize revenue generation and market penetration. Sales Pipeline Management: Manage the sales pipeline by tracking and monitoring leads, opportunities, and deals at various stages of the sales process. Proactively managing and nurturing leads to ensure a healthy pipeline and a steady flow of potential customers. Team Collaboration: Collaborate with cross-functional teams, such as marketing, and customer support, to ensure alignment in sales efforts, effective product positioning, and seamless customer experiences. Sales Reporting and Analysis: Generate regular reports on sales activities, performance, and market trends. Analysing data to identify areas of improvement, develop insights, and make data-driven decisions to optimize sales strategies and processes. Continuous Learning and Development: Stay updated with industry knowledge, attending training sessions, conferences, and workshops to enhance product knowledge, sales techniques, and professional skills. Outdoor Meetings: This role includes visiting the client’s location for the finalization of deals and also, setting up booths at national and international trade fairs to attract clients. Qualifications & Other Requirements: A bachelor’s degree is a must in any relevant field (Bach. in Biomedical/Bach. in Pharma will be given first priority) Exceptional Communication skills 1-3 years of experience in sales (Service industry experience would be considered) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9429952147

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0.0 - 18.0 years

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Mumbai, Maharashtra

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CCS Hooman/Server at Cat Café Studio, Mumbai at India's 1st Cat Café. Job Description Cat Café Studio is a vibrant, community-driven café in Versova, Mumbai, uniquely combining delicious culinary experiences with the warmth and joy of feline companionship. We are a creative and dynamic space dedicated to animal welfare, fostering community interactions, hosting unique events, and delighting customers with food and beverages that have cat-centric themes. We seek an animal-loving, hard-working, and passionate Server who can elevate the unique experience we offer at the cafe. Position: Server Location: Cat Café Studio, Versova, Andheri (W), Mumbai Reports to: Head Chef Employment Type: Full-Time (Immediate Hire) Salary: ₹10,000 - ₹15,000 per month (based on experience and qualifications) Key Responsibilities: 1. Hospitality & Customer Service 2. Upselling food, beverages, and merchandise 3. Maintaining & Preparing Dining Areas 4. Talking about history & rescue of resident cats 5. Assisting with Feline Operations Requirements: 1. 18 years old and above only 2. Willingness to learn and multi-task 3. Communication & Interpersonal Skills 4. Hotel Management Graduates preferred 5. Loves cats as much as we do! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Location: Mumbai Suburban, Maharashtra (Required) Willingness to travel: 100% (Required) Application Deadline: 21/06/2025

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3.0 years

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India

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Job Title: Consultative Sales Specialist – K‑12 Segment Key Responsibilities Lead Generation: Develop leads via school visits, networking, references, and events. Leverage existing relationships in the K–12 ecosystem. Consultative Selling: Conduct need-based sales conversations with principals, management, and trustees. Customize and present relevant solutions (training, publication, or EdTech products). Closures & Revenue Generation: Own full sales lifecycle – from initial conversation to signed contract. Meet and exceed sales targets through solution-based sales. Post-Sales Handover & Upselling: Ensure smooth handover to implementation/training team. Identify upsell and cross-sell opportunities. Reporting & CRM: Maintain accurate data in CRM tools. Submit timely reports and forecasts. Required Skills & Qualifications 2–3 years of sales experience in K–12 domain (preferably training, EdTech, or publications). Proven record of target achievement and client acquisition. Excellent verbal communication & public speaking skills – must be fluent in English, Hindi, and at least one regional language. Strong consultative / conceptual selling approach. Familiarity with school sales cycles, decision-makers, and academic calendars. Ability to travel extensively and work on-site. CRM proficiency (Zoho, Salesforce, etc.) and MS Office skills. Bachelor’s degree required (MBA/B.Ed. preferred). Show more Show less

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5.0 years

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Delhi, India

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Position: Senior Manager / Lead – Customer Support Work Experience – 5 Years. Location – Delhi Salary – 14 LPA Industry – D2C, fintech, SaaS, or consumer internet companies. Key Responsibilities Customer Experience Strategy & Execution • Build and scale the end-to-end customer experience journey across all touchpoints (voice, chat, email, social, etc.). • Define KPIs and implement systems to track CSAT, NPS, FRT, TAT, and resolution rates. • Develop SOPs, training programs, and quality frameworks to ensure high-touch, consistent customer engagement. Customer Support Operations • Set up and manage support tools (CRMs, Helpdesks like Freshdesk, Zendesk). • Drive efficiency in ticket handling, escalation management, and root-cause analysis. • Establish internal feedback loops to continually improve the customer experience. Revenue Enablement • Design and implement processes for cross-selling and upselling during customer support interactions. • Train the CX team to identify revenue opportunities while maintaining a service-first mindset. • Collaborate with Sales & Marketing teams to align on customer lifecycle journeys and value offerings. Leadership & Team Development • Hire, mentor, and manage a high-performing support team aligned with business goals and customer values. • Foster a culture of empathy, ownership, and performance excellence within the CX function. Customer Advocacy & VOC • Act as the voice of the customer internally by synthesizing feedback into actionable insights. • Drive initiatives to reduce churn, increase loyalty, and boost referral engagement. Cross-Functional Collaboration • Work closely with Product, Tech, Operations, and Marketing to resolve systemic issues and influence roadmaps. • Support campaigns and launches with seamless CX planning and execution. Show more Show less

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2.0 years

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Pune, Maharashtra, India

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Additional Information Job Number 25097789 Job Category Sales & Marketing Location JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India, 411053VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and property’s Brand Standards. Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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