Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. # Technical process Responsible for providing technical support for an accounting software for australian customers. Its a troubleshooting process. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Gautam - 8800499244 OR Sanchali - 7669010505

Business Financials Defining market segment and ensuring the product processes are aligned to it Organize product trainings for launch expansion and capacity building Supporting business in Portfolio retention and cross sell up sell product to the existing customers Customer To communicate with all areas of the company including but only businesssales credit operations technology communication compliance and strategy To work with credit counterpart to define product underwriting and release requirements To work with marketing communications to define the gotomarket strategy helping them understand the product positioning key benefits and target customer Internal Process To serve as the internal and external evangelist for product offering closely working with the businesssales channels and key customers To specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and noncustomers To prepare and execute the competition and market share strategy for the product line on an ongoing and proactive basis Track and facilitate the portfolio for growth profitability Numbers Yield Track and facilitate to improve market share by New customer acquisition To analyze potential partner relationships for the product in builder segment Learning Innovation To attend the trainings as and when nominated for To complete the exercise for goal setting and appraisals on time

At Credgenics, we believe that growth comes from innovation, adaptability, and customer excellence . We embrace new technologies, tackle challenges head-on, and drive consistency in an ever-evolving industry. If you’re ready to lead, inspire, and drive customer success , apply today! Role Overview: As an Associate Director – Customer Success , you will lead a team of Success Managers to drive customer retention, adoption, engagement, and expansion . You will act as a strategic business partner for key accounts, ensuring customers realize maximum value from our platform while identifying growth opportunities through upselling and cross-selling . What you’ll be doing: Customer Success & Growth Strategy Develop a deep understanding of customer needs and align them with Credgenics' product capabilities and value propositions. Act as a customer advocate , providing insights to product and engineering teams for feature enhancements. Drive key customer success metrics, including Gross Revenue Retention (GRR), Net Revenue Retention (NRR), Advocacy, and Product Adoption . Own and track KPIs related to renewal, adoption, and expansion to ensure predictable business outcomes . Collaborate with Sales to identify and execute upsell and cross-sell opportunities . Customer Relationship Management Build and nurture C-level relationships to strengthen partnerships and expand Credgenics’ footprint . Lead Executive Business Reviews (EBRs) and strategic discussions with senior stakeholders. Develop scalable customer engagement models to accelerate adoption and satisfaction . Leadership & Team Management Lead, mentor, and manage a team of Customer Success Managers , ensuring they exceed performance metrics. Foster a high-performance and customer-centric culture within the team. Manage key customer escalations and proactively mitigate renewal risks . Drive cross-functional collaboration with Sales, Product, and Support teams to enhance customer experience . What We’re Looking For: 8-12 years of experience in B2B SaaS customer success, account management, product management, or strategic consulting , with at least 2 years in a leadership role . Proven track record of driving customer retention, adoption, and expansion in the Indian BFSI segment . Ability to engage senior executives, lead strategic business reviews, and influence key decision-makers . Experience with customer success platforms, CRM software, and data-driven customer engagement models . Strong executive communication, negotiation, and presentation skills . Why Join Us? At Credgenics, we prioritize our people. We offer competitive benefits across health, family, professional growth, and relocation support. We believe in a workplace that represents diversity, inclusion, and equal opportunity . No judgments—just passion, innovation, and the drive to be part of one of the fastest-growing startups in an exciting space . Show more Show less

Location - kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Reliance General Insurance , Inbound -out bound process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Day rotational shifts Rotational week off Excellent comms Thane- Majiwada Freshers can apply Experienced good to go Salary 16,000 k in-hand + Unlimited Incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp / mail (number mentioned below) More Details Call HR Sonali :- 9822197285 Mail id :- sonali.ware@credicus.co

Job Description Business: Piramal Nutrition Solution Department: Sale Location: Patna Travel: Low Job Overview The incumbent will be a subject matter expert in the animal health nutrition portfolio and will gain a deep understanding of market dynamics of respective zone/territory, grow market share, improve customer experience & drive growth.S/he will be responsible for driving sales and revenue growth within the designated region. This is an individual contributor role, where the focus will be on building and maintaining strong relationships with key clients, identifying new business opportunities, and achieving sales targets. The successful candidate will play a crucial role in expanding our market share and contributing to the overall success of the organization. Responsible for coordination with business head, other key stake in domestic market to maintain competitiveness. KEY STAKEHOLDERS INTERNAL : BD, Operations, Supply Chain KEY STAKEHOLDERS: EXTERNAL : Customers REPORTING STRUCTURE: (Reports To/ Direct Reports Y/N) Reports to: Senior Manager – Sales – East Relevant Experience Minimum 5 yrs. of experience in poultry industry Exposure to key account business Futuristic approach, optimistic, team player Experimental, competitive in nature with generous personality Y Roles/Responsibilities Key roles and responsibilies Sales Strategy and Planning: Develop and implement effective sales strategies to achieve and exceed regional sales targets. Conduct market research to identify opportunities and trends within the region. Collaborate with cross-functional teams to align sales initiatives with overall business objectives. Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders. Address client inquiries and concerns promptly to ensure high levels of customer satisfaction. Identify opportunities for upselling and cross-selling products/services to existing clients. Business Development: Proactively identify and pursue new business opportunities within the region. Attend industry events, conferences, and networking functions to expand the company's presence. Collaborate with marketing teams to develop effective lead generation campaigns. Sales Performance Monitoring and Reporting: Track and analyze sales performance metrics to evaluate progress against targets. Prepare regular reports on sales activities, achievements, and challenges for management. Provide recommendations for improvement based on data-driven insights. Competencies Competencies Good communication skills Customer orientation High levels of initiative, self-motivation and energy with an ability to work well within a commercial team A high attention to detail with an ability to follow through on commitments Stakeholder management and creative problem solving About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited’s investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide. Show more Show less

At Insomniacs, $3 Billion worth of Real estate sales, isn't the only thing that gets us excited and proud. But, the fact that some of the best minds of real estate are working 24X7 towards providing integrated Marketing & Sales solutions with Digital and Technology at its core, reducing CAC and increase ROI for customers is what keeps us moving. Embarking on this mission, Insomniacs is poised to become India's foremost real estate advisory and consulting beacon. We are committed to pioneering avant-garde solutions in marketing and sales, continually redefining excellence in customer satisfaction. Our Esteemed Clients Hiranandani , Adani, Sotheby's International Realty, Emaar, Paradigm, DLF and many more. Website https://insomniacs.in/ Linked In: https://www.linkedin.com/company/beinsomniacs/about/ Instagram: https://www.instagram.com/beinsomniacs/ Founded: 2015 Team: 200+ members Address: 203, 2nd Floor, Ackruti Star, MIDC Central Rd, Andheri East, Mumbai, Maharashtra 400093 Job description: Coordinate internal projects and determine the best utilization of resources (graphic Design, video) to increase client satisfaction. Encourage revenue growth by inspiring clients for upselling. Become the reliable point of contact for each customer that is required to establish a strong business relationship Manage their digital presence and aim at achieving the set targets. Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis. Attend meetings with clients to understand their requirements. Manage the campaigns for the client. Initiate innovations in the campaigns. Being updated with the campaign progress on a daily basis. Submitting the client's feedback to the Team Leader and the Directors regularly. Generating and maintaining campaign reports and daily work reports. Generating brief documents and submitting the same to the Team Leader, Directors and team. Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them. Show more Show less

Location: Mumbai About Us: Wellbeing Nutrition is revolutionising the nutraceutical industry by providing high-quality, science-backed supplements and wellness products directly to consumers. Our mission is to empower individuals to take control of their health and well-being through education, transparency, and access to premium nutritional products. Position Overview: As a Customer Support Representative in WBN, you'll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience via various channels, while documenting interactions and escalating complex cases, along with upselling WBN’s products. Key Responsibilities: Customer Interaction: Answer customer inquiries via phone, email or chat. Provide accurate and timely information about products, services, and company policies. Listen actively to customer concerns and understand their needs. Escalate complex or sensitive issues to appropriate teams. Issue Resolution: Identify and resolve customer issues promptly and effectively. Provide troubleshooting and guidance to customers. Document customer interactions and resolutions in the CRM system. Follow up with customers to ensure satisfaction. Product/Service Knowledge: Maintain a strong understanding of products, services, and company policies. Stay updated on new products, features, and processes. Record Keeping: Accurately record customer interactions and issue resolutions in the CRM system. Maintain detailed and organized records of customer interactions. Upselling: Apart from resolving customer queries/ complaints effectively, upsell WBN’s products, in other words, promote relevant products/services to increase overall revenue. Collaboration: Collaborate with other teams to ensure seamless customer experiences. Share insights and feedback to improve customer service processes. Requirements: Excellent communication skills (written and verbal). Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Customer-centric mindset and a passion for providing excellent service with upselling skills. Experience with CRM systems (e.g. Kapture/Shopify/Freshdesk) is a plus. Show more Show less

Company Overview Mindtel is a forward-thinking organization dedicated to enhancing customer experiences and building lasting relationships. Our mission is to provide exceptional service by understanding our clients' needs and delivering tailored solutions. We value innovation, teamwork, and integrity, creating a culture that fosters growth and encourages employee engagement. Join us as we strive to reach new heights in customer relationship management! Role Responsibilities Develop and maintain strong customer relationships to enhance satisfaction and loyalty. Respond to customer inquiries via phone, email, and in-person interactions. Assist customers in navigating our products and services effectively. Identify and understand customer needs to offer the best solutions. Manage customer complaints and provide appropriate solutions in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with sales teams to identify opportunities for upselling and cross-selling. Gather feedback from customers to improve service delivery and offerings. Conduct customer surveys to gauge satisfaction and areas for improvement. Train and onboard new team members as needed. Keep abreast of industry trends to provide insightful recommendations to customers. Prepare reports on customer interactions and sales activities. Assist in developing customer loyalty programs and initiatives. Participate in team meetings to share best practices and strategies. Consistently meet and exceed individual and team performance goals. Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer service or a similar role. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to work effectively in a team-oriented environment. Proficiency in CRM software and customer interaction tools. Familiarity with sales techniques and negotiation skills. Ability to manage multiple tasks and prioritize effectively. Strong interpersonal skills and a customer-centric approach. Ability to adapt to changing situations and technology. Detail-oriented with strong organizational skills. Willingness to learn and take on new challenges. Ability to analyze data and customer feedback. Experience in using Microsoft Office Suite. Ability to work on-site and engage with customers directly. A positive attitude and a passion for helping others. Skills: data analysis,crm software proficiency,sales techniques,communication skills,time management,adaptability,organizational skills,microsoft office suite,crm software,interpersonal skills,customer relationship management,customer,problem-solving,problem solving,team collaboration,customer service,negotiation skills Show more Show less

We are hiring for Ehibition Sales: Responsibilities to be handled: 1. Revenue generation through Sponsorship / Corporate / Exhibition / Space Selling 2. Acquiring new clients, building relationships with existing clients and achieving organisational goals 3. Identifying and engaging with prospective exhibitors. 4. Presenting exhibition space, sponsorship and branding opportunities. 5. Negotiating and closing deals with clients. 6. Identifying and capitalizing on sponsorship and upselling opportunities. 7. Working closely with the operations team to successfully deliver the assigned project 8. Preparation of monthly sales plan, weekly reports, sales projection report, etc. Requirements: 1. Must have Bachelor's or Master's degree (any domain) 2. Must have experience in B2B Events / Conferences / Exhibitions or corporate sales. 5. The ideal candidate should be results-driven, with a proven track record of meeting quarterly or annual targets. 6. Demonstrated experience and success in generating leads within a particular target market 7. Exceptional communicator in terms of verbal and written presentation skills 8. Excellent time management, organizational and project management skills to maximize on time output and results Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Experience: Exhibition Sales: 1 year (Required) Interior Sales: 1 year (Required) Location: Ghaziabad, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 7209254278

KEY RESPONSIBITILES: To ensure revenue generation for the company Making sales calls Preparing client proposals & presentations Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Maintain strong relationships with clients and agencies in the person’s portfolio Market Information Conducting competition tracking and monitoring on frequent basis Understand in detail about client spends at a brand level and then develop Go to Market approach To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Media Tracking to generate prospects Provide written brief to programming for the spot / commercial based on inputs from client / agency Ensure that ROs and TOs are appropriately generated and the spots are scheduled accordingly (through the sales coordinator and scheduler) Ensure the pricing is maintained as per stipulated target Work to bring the core brand creative to life by designing a multimedia solutions interactive campaigns for clients including On ground, Digital, Content, Media and PR Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment INTERNAL STAKEHOLDER MANAGEMENT: Content Team, Finance, Scheduling, Corp Office etc TECHNICAL SKILLS & QUALIFICATION REQUIRED : MBA / PGDM with 1-4 years of experience in Sales & Marketing from any Industry PERSONAL ATTRIBUTES: Collaboration Ability to work under pressure Adaptability Strong branding focus Good Communication Skills Understanding of local market & language is mandatory Must be willing to travel locally for client meetings Show more Show less

Job Title: Inside Sales Executive Job Location: Vadodara (Onsite) Shift Timings: US shift (Night Shift) About the Role Collabera is looking for a Account executive - Inside sales who can cultivate opportunities for the development of the business and plans strategies to target potential clients and customers. Inside sales Team is the cornerstone of any successful organization because they ultimately generate new revenue by getting client business referrals, network, and web leads and Provide prospective customers/clients with all services offered, and additional presentations as needed. Therefore, they need to upgrade themselves regularly with current industry trends and maintain good relations with potential business entrepreneurs. What You'll Do Responsible for coordinating activities related to sales and customer service on clients' accounts Identifying, qualifying, and securing business opportunities Creating a sales pipeline while working on pre-identified accounts Setting up meetings with US-based clients via calls and Emails Acknowledge incoming telephone calls, emails, letters, and messages, and pass it to the sales representative or account manager to provide a detailed response Building business relationships with current and potential clients Collaborating with clients in the US to secure, retain, and grow accounts Doing extensive Market Research on all potential clients Developing customized targeted sales strategies Coordinating business generation activities Answering potential client questions and follow-up call questions Meeting or exceeding annual sales goals. Collaborating with management on sales goals, planning, and forecasting What Youll Need Comfortable making calls and talking to new people all-day Excellent verbal and written communication skills; the ability to call, connect and interact with clients Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand the company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently In-depth understanding of company services and their position in the industry Able to work accurately under stress and pressure to meet competing deadlines Excellent analytical and time-management skills Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client Ability to work independently or as an active member of a team Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) Must Haves- Experience with lead generation and prospect management Cold calling experience; Previous experience as an inside sales representative, or related sales experience Able to communicate with C-Level Executives professionally You can apply here or else share your updated resume on nisarg.shah@collabera.com along with a preferred time to get on a call.

Are you passionate about building relationships with high-net-worth clients? We have an exciting opportunity for Sales & Service Relationship Managers to join our team! Excellent Opportunity for Relationship Manager / Senior Relationship Manager Role Preferred candidate profile with good communication HNI and NRI experts in BPOs often work in roles where they manage relationships with high-net-worth clients, ensuring personalized service and satisfaction. They act as relationship managers, providing tailored solutions to meet the needs of HNI clients. NRI / HNI sales teams offer tailored matchmaking services, where the process is more personalized and discreet. Handling both service and sales needs of the customer 1-6 years of experience in sales or relationship management, ideally in sectors like wealth management, luxury services, premium real estate, banking ,Tele-Com, BFSI, SAAS and IT sales. Salary and Benefits - Fixed Salary Starting from 3LPA to 6LPA + Incentive Rs. 5000/- to Rs.45000/- Per month Statutory Benefits, PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company Yearly salary Hike Direct Onroll Job Internal Job Promotions (IJP) Reference- Mathivanan-Call / WhatsApp -9025990566

Job description Urgent Hiring | Outbound Sales Executive | Kolkata E-commerce Sales Executive Location: Kolkata (Work from Office) Working Days: 6 days per week with 1 rotational week off Shift Timing: Fixed Day Shift CTC: 24,000 per month Call HR Snata- 7978616917 Call Hr Sreya- 8617762338 Call Hr Aadya- 6289432473 Call Hr Pallavi- 8637817852 Job Role - Handle inbound and outbound sales calls. Engage with potential customers and assist them in purchasing Flipkart products. Maintain strong product knowledge to answer customer queries effectively. Work towards achieving sales targets and maintaining high conversion rates. Ensure excellent communication and customer service to enhance the customer experience. Maintain and update records of customer interactions. Preferred candidate profile Experience: Minimum 1 year of experience in sales (on paper) Skills Required : Excellent communication skills Mandatory Documents : - Last 3 months pay slips / bank statements - Relieving letter -PF history -Experience letter 4th Floor, P S Srijan Tech Park, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Aditya @ 9686682465 / 7760984460 / 7259027282 / 9900024811

Job Title: Customer Relations Manager Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Inside Sales Representative to join our sales team in the marble manufacturing industry. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our marble products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to marble products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business in the marble sector. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities within the marble market and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling marble products where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of marble products, including types, finishes, and applications, to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings in the marble industry. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in the marble or construction materials industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement within the marble manufacturing industry. · A dynamic and supportive work environment. · Medical benefits and statutory compliance. Join us in shaping the future of the marble industry by providing exceptional customer experiences and driving sales success! Show more Show less

Key Responsibilities: Relationship Building and Management: o Act as the primary point of contact for a portfolio of existing loan customers o Develop and maintain strong, trust-based relationships with sellers through regular communication, proactive engagement, and a deep understanding of their business needs and financial goals o Ensure high levels of customer satisfaction by providing exceptional service and acting as an advocate for their needs within the organization o Establish approachability and build rapport to facilitate open discussions about their financial requirements o Provide priority service to assigned sellers, ensuring timely responses and efficient resolution of queries or concerns Cross-Selling and Upselling: o Proactively identify opportunities to cross-sell relevant financial products and services (e.g., additional loan products, insurance, payment solutions, business tools) based on the sellers & current and potential future needs o Effectively upsell existing loan customers to higher-value products or services that align with their growing business requirements o Develop and implement targeted strategies and campaigns to maximize cross- selling and upselling conversions within the assigned portfolio o Clearly articulate the features, benefits, and value proposition of various financial products and services to sellers o Conduct thorough needs analysis to recommend the most suitable solutions for each seller Target Achievement and Performance Monitoring: o Be responsible for achieving and exceeding assigned targets for cross-selling and upselling revenue, product penetration, and other key performance indicators (KPIs) o Analyze sales data and identify trends, opportunities, and areas for improvement o Implement effective sales techniques and strategies to consistently meet and surpass targets o Maintain accurate records of customer interactions, sales activities, and outcomes

About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed. Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 2+ years of experience managing mid market accounts & at a SaaS startup. You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Job Opening Customer Care Executive Location: BTM Layout, SS Plaza, Bangalore Google Maps: https://g.co/kgs/nPjeP4B Company: Alldigi Tech Limited Roles & Responsibilities: Connect with existing customers to promote and sell banking products Address and resolve customer queries Help customers understand banking services and solutions Deliver excellent communication and customer service Maintain a positive, helpful attitude Assess customer needs and recommend suitable options Salary & Benefits: 18,000 CTC/month (includes PF, ESI) Performance Incentives: 2,0005,000 (after 3 months); up to 8,000 based on performance Work Days: Monday to Saturday (6 days/week) Open to Candidates From: Tamil Nadu, Karnataka, Kerala, Andhra Pradesh (Willing to relocate to Bangalore) Apply Now! Send your resume to: Akshaya.A@alldigitech.com Contact: Akshaya HR 81229 10504 If youre interested and ready to join, don’t miss this opportunity! Role & responsibilities

About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About us: Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description: Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships Responsibilities: Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate – develop and maintain strong relationships with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Very good and hands on with Upselling and cross selling as that is one of the major KPIs with us for this role. Educate prospects and clients about Restroworks products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients He Should be working in a product-based company where he understands the bugging issues from the product side and can coordinate will with the product team to fix them. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

1) Leading and supporting the sales efforts across various channels (Omni, IFA, Remiser, Branch, and PCG). 2) Sales Strategy: Develop & implement sales strategies to drive business growth across the assigned channels. 3) Analyse market trends, competition & customer needs to identify opportunities for product enhancements and market expansion. 4) Lead Generation: Collaborate with the sales team to generate leads for life, health, and general insurance products through various channels, like - referrals, cold calling, networking, and online platforms. 5) Customer Relationship Management: Work closely with the sales and advisory teams of direct and indirect channels (excluding Franchise) to foster strong customer relationships. 6) Cross-Selling and Upselling: Develop and implement initiatives to drive cross-selling and upselling opportunities for existing customers. Collaborate with the sales team to identify customer needs, match appropriate insurance products, and maximize revenue from the existing customer base. 7) Sales Performance Tracking: Monitor and analyse sales performance metrics, such as revenue, conversion rates, and customer retention. Identify areas of improvement and implement corrective measures to ensure sales targets are met or exceeded. 8) Relationship Management: Build and maintain strong relationships with key stakeholders, including sales partners, branch managers & internal departments. Collaborate with cross functional teams to ensure seamless coordination and support in achieving business objectives. Team Handling, Insurance Selling, English Speaking, Knowledge of Local Language, Strong Entrepreneurial skills, relationship management, networking skills with customer service intent, interpersonal skills Location-Malad,Prabhadevi

Key Responsibilities: Handle US-based customer inquiries related to flight reservations, bookings, and itinerary planning. Book international flight tickets using GDS systems (Amadeus). Provide accurate fare quotes, manage reservations, and handle changes, cancellations, and reissues. Maximize sales opportunities by upselling additional travel services. Meet and exceed sales targets while maintaining high levels of customer satisfaction. Stay updated with airline policies, fare rules, and industry regulations. Manage end-to-end travel services efficiently for US clients, ensuring accuracy and timeliness. Requirements: Minimum 1-6 years of experience in US flight booking/reservation process. Hands-on experience with GDS systems (Amadeus) is mandatory. Excellent communication and sales skills. Strong knowledge of international travel routes, fares, and ticketing processes. Willingness to work in Night Shifts (US Process). Customer-oriented attitude with a professional and confident approach. Job Details: Process: US Travel Sales (Night Shift) Work Days: 5 Days Working Week Offs: Rotational (2 Week Offs) Meal: Complimentary One-Time Meal Provided Transport: Both Side Cab Facility Provided Location: Viman Nagar, Pune Why Join Us? Work with a reputed and growing travel brand Attractive incentive structure Supportive work environment with career growth opportunities Perks like meal and cab facility Interested one can share cv at hr@zopflix.com Show more Show less

Please note: This is an on site position in Kharadi, Pune. Timings - 6:30 PM - 3:30 AM Remote/Hybrid options are not available Experience - 5+ years Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.ai Jeeva.ai is at the forefront of transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." With the backing of prominent investors and $1M ARR within just three months of launch, we're not just growing—we're thriving and making a significant impact in the world of artificial intelligence. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You’ll Be Doing Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Show more Show less

Solution: ERP Location: Ahmedabad Availability: Onsite DESCRIPTION We are looking for a competitive and trustworthy personnel to help us build up our business activities. RESPONSIBILITIES 1. Prospecting and Lead Generation: Identify and research potential customers in global/domestic markets. Generate new leads through various channels such as cold calling, email campaigns, networking events, and referrals, sales visits. Conduct thorough market research to identify potential market segments and target customers. 2. Sales Presentations and Consultative Selling: Deliver compelling sales presentations and product demonstrations to showcase the value and benefits of our offerings. Understand customer needs and provide tailored solutions to address their specific challenges. Conduct thorough needs assessments to uncover customer pain points and align our products/services with their requirements. 3.Relationship Building and Account Management: Build and nurture long-term relationships with key decision-makers and stakeholders. Develop a deep understanding of customer businesses and industries to provide effective consultation and support. Manage and grow existing customer accounts through upselling, cross- selling, and providing excellent customer service. 4. Market Analysis and Competitive Intelligence: Stay updated on industry trends, market dynamics, and competitor activities. Conduct regular market analysis and competitor research to identify opportunities and stay ahead of the competition. Provide feedback and insights to the marketing and product development teams to enhance our offerings and market positioning. 5. Sales Reporting and Forecasting: Maintain accurate and up-to-date sales records, including customer information, interactions, and sales pipeline. Prepare regular sales reports and forecasts to track performance and provide insights to the management team. Collaborate with the sales team and management to develop sales strategies and action plans. 6. Continuous Learning and Professional Development: Stay informed about the latest trends and best practices in sales and marketing. Continuously enhance your product knowledge, industry expertise, and selling skills. Attend training programs, conferences, and workshops to improve your sales capabilities. Show more Show less

Statutory Audit Open Positions: Director Locations: Bangalore | Chennai One of the Big4s is seeking dynamic and experienced professionals to join our growing Statutory Audit team . As part of the team, you will work closely with clients to deliver high-quality audit services and play a key role in managing client relationships, leading engagements mentoring team members, and supporting business development initiatives. Key Responsibilities: Manage a portfolio of clients, ensuring high-quality audit services. Handle book size and be actively involved in cross-selling and upselling services. Lead and manage audit teams, providing guidance and support. Ensure compliance with regulatory standards and internal policies. Develop and maintain strong client relationships. Open to travel as required for client engagements. Qualifications Chartered Accountant (CA) qualification is mandatory. Relevant experience in Statutory Audit and Indian Generally Accepted Accounting Principles (IGAAP). Sector experience: Sector agnostic. Show more Show less

Job Title: Relationship Manager (RM) Location: Jaipur (Client-Facing, Tier-2 Market Deployment) Experience: 1–3 Years (Fresh MBA graduates with a strong learning curve are welcome) Role Overview: We are looking for a proactive and client-focused Relationship Manager to serve as the primary point of contact for our customers across a wide spectrum of financial services including insurance, working capital, business loans, solar funding, and other debt-related solutions. The RM will be responsible for onboarding, documentation, client servicing, kit delivery, and conversion tracking, ensuring high client satisfaction and business growth. Key Responsibilities: Facilitate client onboarding, KYC, and documentation formalities Manage the delivery of starter kits and maintain accurate CRM records Collaborate with internal analysts, partners, and management for end-to-end execution of financial solutions Drive retainer renewals, cross-sell, and upsell conversations Resolve client issues promptly and ensure a high Net Promoter Score (NPS) Maintain strong relationships and identify upselling or refinancing opportunities across all financial product categories Key Performance Indicators (KPIs): CRM Accuracy: 90%+ data hygiene and real-time updates Kit Fulfilment: 6–8 successful kit deliveries per month Conversion Ratio: 25% kit-to-retainer conversion from new client onboarding Client Satisfaction: NPS ≥ 8 across the assigned client base Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Current in hand salary? What is your Expected salary? Do you have experience in Finance sector like NBFCs ,Bank ,etc? Education: Master's (Preferred) Experience: Banking: 1 year (Preferred) Debits & credits: 1 year (Preferred) Customer relationship management: 1 year (Preferred) Language: English (Preferred) Work Location: In person