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3.0 years

0 Lacs

Gurugram, Haryana, India

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Project Role : Customer Growth Representative Project Role Description : Build relationships with new and existing customers in onboarding, adopting and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal or expansion opportunities. Must have skills : Sales and Channel Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Customer Sales Representative, you will build relationships with new and existing customers in onboarding, adopting, and expanding their usage of products. Troubleshoot and route issues to appropriate teams for resolution. Perform interactions of inbound and outbound activities to customers on new, renewal, or expansion opportunities. Show creativity in handling customer interactions and issue resolutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively engage with customers to understand their needs and provide appropriate solutions. - Maintain a high level of product knowledge to effectively address customer inquiries. - Collaborate with internal teams to ensure seamless customer experience. - Identify opportunities for upselling and cross-selling products to customers. - Regularly update customer records and information for accurate tracking and reporting. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sales and Channel Management. - Strong communication and interpersonal skills. - Ability to multitask and prioritize effectively. - Good To Have Skills: Experience with CRM software. - Knowledge of sales techniques and strategies. Additional Information: - The candidate should have a minimum of 3 years of experience in Sales and Channel Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. Show more Show less

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0.0 - 2.0 years

0 Lacs

Jaipur, Rajasthan

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Job Title: General Manager – Fine Dining Restaurant Location : Jaipur [Rajasthan] Salary Range: 80,000 - 90,000 Type: Full-Time Job Summary: We are seeking an experienced, passionate, and service-oriented General Manager to lead operations at our upscale fine dining restaurant. The ideal candidate will have a proven track record in premium hospitality, strong leadership and financial acumen, and a deep commitment to delivering a world-class guest experience. Key Responsibilities:1. Operational Leadership: Oversee daily operations ensuring consistency, quality, and adherence to service standards. Maintain a clean, safe, and welcoming environment at all times. Coordinate with front-of-house (FOH) and back-of-house (BOH) to ensure seamless service delivery. 2. Guest Experience: Uphold and elevate the guest experience by training staff in exceptional hospitality standards. Handle guest inquiries and resolve complaints promptly and professionally. Monitor guest feedback and implement improvements. 3. Team Management: Recruit, train, and retain top talent across all departments. Lead, motivate, and mentor the team to ensure performance excellence. Schedule and manage staffing levels based on business needs. 4. Financial & Business Performance: Develop and manage budgets, P&L statements, and cost controls. Drive sales through upselling, promotions, and exceptional guest service. Analyze financial data to improve profitability and efficiency. 5. Vendor & Inventory Oversight: Manage supplier relationships and procurement of quality products. Monitor inventory, control costs, and minimize waste. 6. Compliance & Standards: Ensure compliance with health, safety, and licensing regulations. Maintain high standards of cleanliness and hygiene across all areas. Qualifications: Minimum 7- 8 years of restaurant management experience, with at least 2 years in fine dining or luxury hospitality. Strong leadership, interpersonal, and problem-solving skills. Excellent knowledge of food, wine, and beverage service. Proficient in restaurant management systems and Microsoft Office. Ability to work flexible hours, including evenings, weekends, and holidays. Degree or diploma in Hospitality Management or related field (preferred). Desirable Traits: Passion for hospitality and guest service excellence. Attention to detail and a commitment to quality. Calm under pressure and solution-focused. Well-groomed and professional presentation. What We Offer: Competitive salary and performance-based bonuses. Career growth opportunities within an expanding brand. Supportive and professional work environment. Staff meals and other benefits. Job Types: Full-time, Permanent Pay: ₹8,000,000.00 - ₹9,000,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 2.0 years

0 Lacs

Panchkula, Haryana

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PPC Manager (Job description) We are looking for an experienced PPC Manager to manage and optimize our paid ad campaigns across Google, Bing, Facebook, and other platforms. The ideal candidate should be data-driven with a strong understanding of PPC strategies and campaign management. Responsibilities & Duties: Client Relationship Management: Build and maintain strong client relationships, understanding their needs and objectives. Digital Marketing Strategy: Develop tailored digital marketing strategies aligned with business goals. Campaign Oversight: Manage and optimize campaigns across SEO, SEM, social media, content marketing, and email marketing. International B2C Focus : Address challenges in international B2C marketing, considering regional trends and cultural differences. Account Planning: Identify growth opportunities, upselling, and cross-selling services. Communication: Serve as the primary client contact, ensuring expectations are met. Project Management: Coordinate with internal teams to deliver projects on time and within budget. Reporting & Analysis: Provide reports on campaign performance, analyze trends, and suggest improvements. 3rd Party Tool Integration: Ensure seamless integration with marketing tools. Requirements: 5-6 years of PPC campaign management experience. Expertise in Google Ads, Bing Ads, and social media ads. Knowledge of Google Analytics, Tag Manager, and conversion tracking. Strong analytical and problem-solving skills. Experience with A/B testing and landing page optimization. Google Ads and Facebook Blueprint certifications (preferred). Familiarity with HubSpot, AppsFlyer, and Shopify. How to Apply: Send your resume to with the subject “PPC Manager Application - [Your Name]. You can also share your resume on WhatsApp - +91 88375 39441. Location: Panchkula Job Type: Full-time Experience: 5-6 years Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: PPC: 2 years (Preferred) Language: English (Preferred) Work Location: In person

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Indore, Madhya Pradesh, India

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Company- Creative Thoughts informatics Pvt Ltd Location- Indore (On-site) Job Type- Full Time We are looking for a motivated and results-driven Business Development Executive (BDE) to join our team. As a BDE, your primary responsibility will be to generate leads, bid on Upwork/Freelancer projects, convert prospects into clients, and build long-term relationships. 🔹 Key Responsibilities: Identify and pursue new business opportunities on platforms like Upwork, Freelancer, LinkedIn, etc. Bid on relevant projects daily, write compelling proposals, and follow up on leads. Communicate with potential clients to understand project requirements. Coordinate with the technical team to prepare customized solutions for clients. Maintain relationships with existing clients and identify upselling or cross-selling opportunities. Achieve weekly/monthly lead and conversion targets. 🔹 Requirements: Proven experience in business development, sales, or bidding on platforms like Upwork or Freelancer.com. Strong written and verbal communication skills in English. Ability to write custom, engaging proposals. Basic understanding of services like web/app development, design, digital marketing, or similar. Goal-oriented with a focus on revenue generation. Self-motivated and able to work independently. Show more Show less

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0 years

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Delhi, India

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About us: Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description: Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships Responsibilities: Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate – develop and maintain strong relationship with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Very good and hands on with Upselling and cross selling as that is one of the major KPIs with us for this role. Educate prospects and clients about Restroworks products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients Should be working in Product based company where he understand the bugging issues from the product side and can coordinate will with the product team to fix that. Show more Show less

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4.0 - 7.0 years

0 Lacs

Gurugram, Haryana, India

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About the Role: An ideal candidate will be responsible for achievement of revenue targets for assigned territory through research, Account Mapping and Lead generation to support revenue targets. The role will include acquiring new clients for the business in Key Accounts. Location : Gurgaon Experience : 4-7 years Minimum Qualifications : MBA Responsibilities: • Responsible for achievement of revenue targets for assigned territory • Research, Account Mapping and Lead generation to support revenue targets • Acquiring new clients for the business in Key Accounts • Relationship Management (upselling and cross-selling) with all new Clients to maintain the future association and ensure Y-o-Y growth. • Updating Sales Efforts in CRM and assist in preparation of daily reports and MIS • Should have experience in SAAS based or cloud based selling • Experience in Selling to Corporate Accounts for a minimum of 4 years • Strong network of and goodwill among Decision Makers (VP, CXO etc.), especially in • HR Enterprising aggressive sales professional with excellent communication skills. Minimum Requirement: • MBA/PGDM (Engineering candidates in UG preferred) • Experience in Selling to Corporate Accounts for a minimum of 4 years. • Strong network of and goodwill among Decision Makers (VP, CXO etc.), especially in HR • Enterprising aggressive sales professional with excellent communication skills Keywords: B2B Sales, SaaS Sales, Key Accounts Sales, Client Relationship management Show more Show less

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2.0 years

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Thane, Maharashtra, India

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Job Title: Customer Service & Upselling Executive (Voice Process) Company: IDFC First Bank Ltd. Location: Thane & Juinagar Job Type: Full-time Eligibility: Graduate (any stream) Facilities: Pickup & Drop Facility Provided Job Description : IDFC First Bank Ltd. is hiring dynamic and customer-oriented individuals for the role of Customer Service & Upselling Executive in a voice-based process. This role involves handling customer queries and promoting banking products over voice calls, ensuring exceptional service and satisfaction. Key Responsibilities : Handle inbound and outbound voice calls to assist customers with their banking queries. Provide solutions related to products such as savings accounts, personal loans, credit cards, mobile banking, etc. Upsell and cross-sell relevant financial products based on customer profile and needs. Meet daily/weekly targets for upselling, call handling time, and customer satisfaction. Update call logs, feedback, and customer interaction data in CRM systems. Ensure compliance with all banking regulations and internal procedures. Coordinate with internal teams for query resolution where necenecessar Skills & Requirements : Must be a Graduate in any discipline. 0–2 years of experience in voice-based customer service or telecalling preferred (Freshers may apply). Excellent verbal communication in English, Hindi, and/or Marathi. Confident, persuasive, and able to handle customer objections. Show more Show less

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1.0 years

0 Lacs

Bengaluru, Karnataka, India

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Company :- Sugarfit Profile :- Customer Support Associate Experience :- atleast 1 year in Customer Support dept. Salary:- Upto 4.5 LPA Location :- HSR Layout, Bangalore. Work Timings:- 7am to 4pm and 12pm to 9pm (rotational shifts) About Sugarfit- Founded in 2021, Sugarfit provides a “Personalised evidence-based path to Type 2 and Pre-Diabetes Reversal & management”. Sugarfit leverages a precision health platform combining CGM sensors, Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and behavioural health advice. We are backed by Cure.fit, Tanglin Venture Partners and Endiya Partners with $20M + with various rounds of funding. We at Sugarfit, looking to hire Customer Support for Bangalore Location. We prefer candidate who are currently living in Bangalore and are immediate joiners. About the Job Responsibilities- Customer Interaction: • Respond to customer inquiries via phone, email, and chat promptly and professionally. • Provide accurate information and solutions to customer issues. • Handle and resolve customer complaints effectively. • Identify and assess customers’ needs to achieve satisfaction. • Share customer feedback and suggestions with the team for continuous improvement. • Escalate unresolved issues to the appropriate internal teams as needed. • Keeping customers updated on the latest products to increase sales. • Expanding the customer base by upselling and cross-selling. • Knowing your competition and strategizing accordingly. • Inbound / Outbound Calling Experience • Experience in handling high volume tickets. • Ready to work on flexible timings. Qualifications- • Excellent interpersonal and communication skills. • Minimum 1 year of experience in Customer Support • A bachelor’s degree in administration or a related field. • A team player with leadership skills. Work Timings 9 hours shift | 6 days working with rotational 1 day week off 7am to 4:pm and 12:00pm to 9:00pm Show more Show less

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3.0 years

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Hyderabad, Telangana, India

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About SolarSquare: At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales), and financing solar systems for homeowners across India. In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service, and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission. Job description / Responsibilities – Manage the overall running of the sales team. Develop and implement strategic sales plans that expand a company’s customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the team’s strengths and weaknesses. Build business by organizing sales visits for existing leads, identifying and selling prospects; and maintaining relationships with clients. Identify business opportunities by identifying new channels and channel partners. Sell by establishing contact and developing relationships with prospects; recommending and upselling solutions. Maintain relationships with clients by providing support, information, and guidance; recommending profit and service improvements. Managing the sales process through specific software programs. Requirement – MBA & B. Tech / M.Tech Degree required 3-7 years Prior Experience in team handling & Field B2C Sales Has sound business judgment, and sales skills. Solid interpersonal, communication, and customer service capabilities. Potent leadership qualities. Budget - 5-8 LPA CTC Open Locations: Hyderabad, Chennai, Bangalore Show more Show less

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1.0 years

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Indore, Madhya Pradesh, India

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DESCRIPTION 📍 Location: Indore 🕒 Job Type: Full-Time 🏢 Company: The Equal Research Investment advisory 💼 Department: Investment Adviosry Profile - Relationship Manager Experience - 1 to 2 years Key Responsibilities: Assist in onboarding new clients and completing KYC & documentation processes. Maintain regular contact with clients to build long-term relationships. Understand client profiles and assist in recommending suitable investment products. Support senior advisors with portfolio reviews, reports, and product recommendations. Track client portfolios and follow up for reviews, renewals, and upselling opportunities. Ensure compliance with SEBI guidelines and internal policies. 🎓 Required Qualifications: Bachelors degree in Finance, Commerce, Business, or a related field. 1to 3 years of experience in financial services, investment advisory, or client servicing. Good understanding of, financial planning, and basic investment principles. Proficiency in MS Office and CRM software. NISM certification (Mutual Fund or Investment Advisor) preferred. 💡 Key Skills: Strong communication and interpersonal skills Relationship-building mindset Target orientation and follow-up skills Ethical and customer-first approach �� What We Offer: Competitive salary + performance-based incentives On-the-job training and career development Opportunity to grow in a fast-paced, client-focused advisory firm Supportive and professional work environment 📬 How to Apply: Send your resume to Hr.theequalresearch33@gmail.com Show more Show less

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0.0 - 3.0 years

0 Lacs

Udipi, Karnataka

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Position Overview: We are seeking an enthusiastic and experienced Recreation Manager to lead and innovate our resort's recreation and activities programs. The ideal candidate will have a deep understanding of hospitality-based recreation, a passion for creating memorable guest experiences, and the ability to manage diverse activities ranging from water sports to evening entertainment events. Additionally, the Recreation Manager will oversee the daily operations of our luxury spa, ensuring seamless scheduling, effective team management, and revenue generation through spa upselling. This role is essential for enhancing guest satisfaction through high-quality, safe, and engaging recreational and wellness options that align with our brand's luxury image. Key Responsibilities: - Program Development : Design and implement a comprehensive recreation program, including daytime and evening activities, such as water sports, beach activities, fitness classes, wellness programs, and seasonal events tailored to guests’ preferences. - Evening Entertainment : Organize and host evening fun games and activities for guests, including bonfires, tambola, family games, music nights, and social gatherings, ensuring an enjoyable experience for all age groups. - Spa Operations : Oversee the daily operations of the spa, including scheduling appointments, coordinating therapists, and ensuring smooth workflow for all spa services. - Upselling Spa Therapies : Actively promote and upsell spa treatments and wellness packages to guests, enhancing their experience while driving revenue. - Guest Engagement : Develop personalized activity and wellness options for guests based on age, group size, and interests to provide a unique recreational experience. - Team Leadership : Recruit, train, and manage a team of recreation and spa staff, ensuring high service standards, professionalism, and adherence to safety and wellness protocols. - Safety and Compliance : Ensure all activities comply with health and safety regulations, manage equipment maintenance, and conduct risk assessments for each recreational program and spa treatment. - Budget Management : Oversee the recreation and spa departments' budgets, manage inventory for supplies and equipment, and identify cost-effective solutions without compromising guest experience. - Collaboration with Other Departments : Work closely with marketing, F&B, and guest services to promote activities, support events, and create an integrated experience for guests. - Guest Satisfaction : Monitor and respond to guest feedback, continuously improving programs to exceed guest expectations. - Reporting and Analysis : Track participation metrics, prepare reports on recreation and spa program effectiveness, and recommend improvements based on insights and trends. Qualifications and Experience: - Bachelor’s degree in Hospitality Management, Recreation Management, Spa Management, or a related field. - 5+ years of experience in recreation or spa management, preferably within luxury resorts or hospitality environments. - Proven leadership skills, with experience in managing and motivating teams.- Strong knowledge of recreational activities, wellness programs, spa services, and guest service standards. - Excellent interpersonal and communication skills with a guest-oriented approach. - Proficient in budgeting and financial management, with experience in upselling and revenue generation. - First Aid and CPR certification preferred.- Knowledge of water sports, beach activities, spa therapies, and evening social games like tambola is a plus. What We Offer: - Competitive salary starting from ₹35,000 per month , with flexibility based on the candidate's current salary and experience. - Opportunities for professional growth within a prestigious luxury resort. - A supportive and dynamic team culture. - Beautiful beachfront work environment. How to Apply: If you have a passion for creating exceptional recreational and wellness experiences in a luxury setting, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience to hr@scyllaresort.com and why you’re a great fit for Scylla Luxury Resort & Spa. Scylla Luxury Resort & Spa is an equal opportunity employer and encourages applications from candidates of all backgrounds. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Udupi, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): what is your present CTC? What is your expected CTC ? Experience: total work: 3 years (Required) Language: Kannada (Preferred) Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 01/07/2025

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0.0 - 2.0 years

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Lower Parel, Mumbai, Maharashtra

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Education & Experience Role Overview The Food and Beverage Server is responsible for providing guests with an exceptional dining experience by delivering excellent service, ensuring orders are taken and served promptly, and maintaining a welcoming and professional environment. Key Responsibilities Guest Service Greet and seat guests with a warm and professional demeanor. Take food and drink orders accurately and ensure timely service. Provide menu recommendations and address guest inquiries about food, beverages, and specials. Order Management Input orders into the POS system correctly. Coordinate with kitchen and bar staff to ensure smooth service and order accuracy. Service Execution Serve food and beverages in a courteous manner, adhering to service standards. Monitor guest satisfaction and address any requests or complaints promptly. Cleanliness & Organization Set up and clear tables efficiently, ensuring cleanliness and readiness for the next guest. Maintain cleanliness and organization in the dining and service areas. Sales & Upselling Promote daily specials, beverages, and desserts to enhance the guest experience. Upsell menu items and suggest pairings to maximize sales. Team Collaboration Work effectively with colleagues and management to provide seamless service. Assist in training new team members when needed. Compliance & Safety Follow all health and safety regulations, including food handling and sanitation standards. Ensure compliance with company policies and procedures. Qualifications & Skills High school diploma or equivalent preferred. Prior experience in a similar role is a plus, but not mandatory. Key Skills Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic knowledge of food and beverages, including wine and cocktails, is advantageous. Personal Attributes A positive attitude and professional appearance. Attention to detail and a commitment to guest satisfaction. Flexibility to work varied shifts, including evenings, weekends, and holidays. Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Ability to commute/relocate: Lower Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: food and beverage work: 2 years (Required) Work Location: In person

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0 years

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Vadodara, Gujarat, India

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Windowmaker Software Ltd, supplies ‘Windowmaker’ –innovative and market-leading software for the window and door industry. ‘Windowmaker’ has been sold in more than 75 countries. We have an opportunity for Sales Executive who is fluent in communication to join our International sales team. The position calls for a dynamic and motivated executive with excellent communication skills. The role involves comprehensive consultative selling to profile suppliers, window/door fabricators as well as resellers. Eligibility: MBA with fluency in written and oral English communication and experience in remote selling/ international market The Sales Executive will be responsible for: ►Achieving sales in accordance with the targets decided by management for international market ►Representing Windowmaker in major exhibitions in the regions ►Follow-up of all the leads generated through various resources ►Upselling to the existing customers when opportunities arise ►Ensuring customer happiness by staying in regular contact ►Keeping the management updated on all the relevant market happenings ►Keeping data updated in CRM If you are an organized person with excellent English and communication skills, a good working knowledge of MS Office, and above all, a passion for sales, then this might just be what you have been looking for! Whilst prior sales experience is essential, exposure to the IT market or the window industry will be an added advantage. A competitive salary, on-the-job training and great career prospects make this an opportunity not to be missed! To apply, send your updated CV and a covering letter to hr@windowmaker.com Location: O.P. Road, Vadodara Type Permanent Salary Depending on experience + Sales Commission based on performance Show more Show less

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14.0 years

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Chennai, Tamil Nadu, India

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Practice Head – Job Description Overview: As the Commercial and Technical Microsoft Practice Head, you will be responsible for leading and managing all aspects of our Microsoft practice, encompassing both commercial strategy and technical excellence. You will play a crucial role in driving business growth, fostering client relationships, and ensuring the delivery of high-quality solutions leveraging Microsoft technologies. Key Responsibilities: 1. Commercial Strategy Development: • Develop and execute a comprehensive commercial strategy for the Microsoft practice, aligned with overall business objectives. • Identify market trends, customer needs, and competitive landscape to formulate effective go-to-market strategies. • Drive revenue growth by identifying opportunities for expansion, upselling, and crossselling Microsoft solutions and services. 2. Client Relationship Management: • Cultivate and maintain strong relationships with key clients, understanding their business challenges and requirements. • Collaborate with sales teams to identify new business opportunities, participate in client meetings, and contribute to proposal development. • Act as a trusted advisor to clients, offering insights and recommendations on leveraging Microsoft technologies to achieve their business goals. 3. Technical Leadership: • Provide technical leadership and guidance to a team of Microsoft consultants, architects, and developers. • Stay abreast of the latest Microsoft technologies, trends, and best practices, and ensure their incorporation into solution design and delivery. • Drive innovation by exploring emerging technologies and evaluating their applicability to client needs. 4. Project Delivery and Quality Assurance: • Oversee the delivery of Microsoft projects, ensuring adherence to timelines, budgets, and quality standards. • Conduct regular project reviews and performance assessments, identifying areas for improvement and implementing corrective actions as necessary. • Champion a culture of continuous improvement and knowledge sharing within the Microsoft practice. 5. Team Development and Talent Management: • Recruit, onboard, and retain top talent for the Microsoft practice, fostering a culture of excellence, collaboration, and accountability. • Provide mentorship, coaching, and professional development opportunities to team members, helping them enhance their skills and advance their careers. • Encourage a culture of innovation, creativity, and problem-solving among team members. 6. Collaboration and Partnership: • Collaborate closely with other practice heads, sales teams, and cross-functional stakeholders to drive synergies and maximize business outcomes. • Forge strategic partnerships with Microsoft and other ecosystem partners to enhance service offerings, access new markets, and strengthen competitive positioning. Requirements: • Bachelor’s degree in computer science, Engineering, Business Administration, or related field; advanced degree preferred. • Extensive experience (14+ years) in the IT industry, with a focus on Microsoft technologies, solutions, and services. • Proven track record of success in driving commercial growth, managing client relationships, and leading technical teams. • Strong understanding of Microsoft product suite, including Azure, Office 365, Dynamics 365, and Power Platform. • Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire others. • Strategic thinker with a results-oriented mindset and a passion for innovation. • Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Dynamics 365) preferred. Show more Show less

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0 years

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Raipur, Chhattisgarh, India

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Job Title: Customer Relationship Manager Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Show more Show less

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8.0 years

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Bengaluru, Karnataka, India

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Role: Strategic Account Manager Location: Bangalore, Karnataka, India Experience: 8 - 11 Years Notice Period: 30 Days Job Type: Non-Tech About Company: It is a leading IT Infrastructure Solutions & Services Company that has been actively shaping India’s IT future for the past 12 years. We are a team of passionate, integral, and committed individuals dedicated to driving our nation’s growth curve. We believe in providing people with a platform to thrive, and we aspire to become a role model for this century’s socially responsible companies. We specialize in building robust solutions that address the evolving needs of IT infrastructure, from highly accessible cloud technology to complex captive data centers and intricate security systems. Our expertise ensures these systems remain compatible with rapidly evolving cloud architectures for uninterrupted growth. Our people are actively involved in the design and delivery of mission-critical solutions and services for some of India’s biggest and most impactful businesses. This is an exciting time to work in the System Integration industry, where today’s professionals will define the future path of the nation’s IT infrastructure. About The Role We are seeking a highly experienced and results-driven Strategic Account Manager to join our dynamic team in Bangalore. This pivotal role is ideal for a seasoned professional with a strong background in account management and sales within the technology sector, particularly with expertise in system integration and telecom. You will be responsible for nurturing and expanding relationships with our key enterprise clients, driving significant revenue growth, and ensuring the highest levels of customer satisfaction. The successful candidate will possess a deep understanding of enterprise solutions and a proven track record of managing complex accounts effectively. This is a critical role that will directly impact our business growth and client retention within the rapidly evolving IT infrastructure landscape. Key Responsibilities & Key Performance Indicators (KPIs) Client Relationship Management: Serve as the primary point of contact and trusted advisor for a portfolio of large or complex accounts, fostering strong, long-term strategic partnerships. Revenue & Profitability Targets: Consistently achieve and exceed defined revenue and profitability targets for your assigned accounts, contributing directly to the company's financial growth. Sales Pipeline Management: Develop, manage, and accelerate a robust sales pipeline, actively identifying and pursuing new business opportunities, cross-selling, and upselling within existing client organizations. Solution Selling: Drive the adoption comprehensive range of solutions, including system integration, telecom technologies, Unified Communications, Networking, and Managed Services. Customer Satisfaction: Ensure high levels of customer satisfaction by proactively understanding client needs, addressing challenges promptly, and delivering exceptional service and value. Performance Reporting & Forecasting: Prepare and present regular, insightful account performance reports and accurate sales forecasts to management. Stakeholder Engagement: Effectively negotiate and persuade key internal and external stakeholders within client organizations to drive favorable outcomes and secure new business. Market Insight: Stay continuously informed about industry trends, competitive landscape, and client-specific business challenges to provide strategic value and proactive solutions. Must-Have Skills Experience: 8+ years of demonstrable experience in account management, sales, or a closely related client-facing role. Account Management Track Record: Proven track record of successfully managing large or complex accounts, including achieving revenue targets and expanding client relationships. System Integration & Telecom Expertise: Strong understanding of system integration principles, telecom technologies, and relevant solutions. Enterprise Solutions Familiarity: Familiarity with key enterprise solutions such as Unified Communications, Networking, and Managed Services. CRM Proficiency: Proficiency in using CRM tools (e.g., Salesforce) for pipeline management, reporting, and client data management. Office Suite: Competency in Microsoft Office Suite (Word, Excel, PowerPoint). Good-to-Have Skills In-depth knowledge of Unified Communications solutions. Exceptional negotiation and persuasion skills to effectively influence internal and external stakeholders. Strong analytical mindset coupled with robust problem-solving capabilities. Other relevant industry or sales certifications. Academic Qualifications Bachelor’s degree in business administration, Marketing, or a related field. Skills: sales,telecom technologies,managed services,system integration,crm tools,unified communications,networking,microsoft office suite,system integration & telecom expertise,account management,strategic account manager,crm proficiency Show more Show less

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0 years

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New Delhi, Delhi, India

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🚨 I’m Hiring! | Corporate Sales Executive – B2B | Delhi Exciting opportunity to be part of Ceasefire Industries Ltd. , India’s leading fire safety and security solutions company. We’re looking for a driven and passionate Corporate Sales Executive to join our team in Delhi . If you have a flair for B2B sales, love meeting new clients, and enjoy working in a target-oriented environment, this could be the perfect next step in your career. 💼 Role: Corporate Sales Executive 📍 Location: Delhi 💰 Salary: Up to ₹32,000/month + Attractive Incentives 🎯 Experience: Minimum 6 months in B2B or corporate field sales 🛵 Requirements: Must own a two-wheeler and a laptop 🔑 What You'll Be Doing: • Engage corporate clients and promote fire safety solutions • Build and nurture strong client relationships • Drive upselling and cross-selling with existing accounts • Conduct product demos and client meetings • Update and maintain CRM with accurate sales activity • Achieve monthly and quarterly sales targets 🎓 Who We're Looking For: • A graduate with strong communication skills • Sales-focused and customer-oriented personality • Proven track record in corporate or B2B field sales • Self-motivated, disciplined, and goal-driven • Comfortable with travel within Delhi/NCR Show more Show less

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3.0 years

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Mumbai, Maharashtra, India

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Salary: 7- 9 LPA We're a dynamic, fast-growing team passionate about pushing creative boundaries and delivering exceptional value to our clients. If you're looking to be part of a vibrant environment where your ideas are valued and your growth is prioritized, Ecultify is the place for you. The Role As a key member of account management team at eCultify, you'll partner with clients to conceptualize, implement, and supervise all digital media activities for their assigned brands. Your strategic insight will be crucial in delivering impactful campaigns that drive tangible value, ultimately contributing to their brand management goals and our collective pursuit of excellence. Experience: 3+ years Develop and execute comprehensive account strategies that align with client business objectives and drive revenue growth for eCultify. Act as the primary point of contact for key clients, fostering deep partnerships and becoming a trusted strategic advisor. Identify and pursue new business opportunities within existing client accounts, including upselling and cross-selling ecultify's services. Prepare analysis, review & reports on campaign effectiveness by tracking KPI’s measuring the impact of social & digital media strategies Co- ordinate with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects Lead the development and delivery of compelling campaigns, presentations, and strategic recommendations to clients. Manage account-level profitability, ensuring efficient resource allocation and cost management. Actively collaborate with internal teams (Creative, Media, Strategy, Production) to ensure seamless project execution and optimal client outcomes. Maintain an in-depth understanding of industry trends, market dynamics, and competitive landscapes to provide superior strategic guidance to clients. Skillfully navigate and resolve complex client challenges or conflicts, maintaining positive relationships. What You'll Bring: Bachelor's degree in Marketing, Advertising, Communications, Business Administration, or a related field. 2-4 years of experience in an Account Manager role within an advertising agency or a similar client-facing marketing role. Proven ability to build and maintain strong client relationships. Excellent communication, presentation, and interpersonal skills. Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment. A solid understanding of various advertising channels (digital, social, traditional, etc.) and marketing principles. Proficiency in project management tools and CRM software. A proactive, problem-solving mindset with a keen eye for detail. Passion for advertising and a desire to contribute to innovative campaigns. Bonus Points If You Have: Experience with specific ad platforms or analytics tools. A portfolio demonstrating successful client campaign management. Show more Show less

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1.0 - 2.0 years

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Chandigarh, India

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Job Title: Tele Sales Executive Experience: 1-2 years Location: Chandigarh Job Type: Full-Time Overview: We are looking for a proactive and persuasive Tele Sales Executive with 1-2 years of experience to join our dynamic team. The ideal candidate should be confident in communicating with clients, understanding their needs, and offering tailored solutions to help achieve business goals. This role involves lead generation, relationship building, and consistent follow-ups to drive conversions. Key Responsibilities: Conduct outbound calls to potential clients to introduce the company’s offerings, explain features and benefits, and pitch relevant services based on the client's business requirements. Engage and build rapport with clients by understanding their pain points, listening actively, and offering customized solutions that align with their needs and interests. Follow up on leads generated through various marketing channels, ensuring timely communication and guiding prospects through the sales funnel toward conversion. Maintain a well-organized database of client interactions, updating call outcomes, feedback, and follow-up schedules in the CRM system to ensure continuity and personalized service. Achieve or exceed assigned sales targets consistently by employing a structured approach to sales, leveraging persuasive communication, and identifying upselling opportunities. Address client queries and resolve objections or concerns in a professional and informative manner, ensuring a positive brand experience and client satisfaction. Collaborate with internal teams such as marketing and operations to gather relevant information and ensure smooth handovers and implementation for converted leads. Stay updated on industry trends, product knowledge, and competitor offerings to communicate the company’s value proposition effectively and maintain a competitive edge. Requirements: 1–2 years of proven experience in tele-sales, client servicing, or a similar inside sales role. Excellent verbal communication skills with the ability to influence and persuade. High emotional intelligence and a client-centric approach to communication. Strong time management, organizational skills, and attention to detail. Familiarity with CRM systems and sales tracking tools is a plus. Fluent in English and Hindi; additional regional languages are a bonus. Graduate degree in any discipline. Apply here or send your resume at hrd@creatore.in Show more Show less

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0.0 years

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Delhi, Delhi

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Job Information Date Opened 06/16/2025 Job Type Full time Industry Technology City Delhi State/Province Delhi Country India Zip/Postal Code 110015 About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About us: Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description: Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships Responsibilities: Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate – develop and maintain strong relationships with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Very good and hands on with Upselling and cross selling as that is one of the major KPIs with us for this role. Educate prospects and clients about Restroworks products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients He Should be working in a product-based company where he understands the bugging issues from the product side and can coordinate will with the product team to fix them.

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0 years

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Hyderabad, Telangana, India

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Skills: Front Desk Operations, Reservation Management, Upselling, Point of Sale Systems, Complaint Resolution, Guest Relations, Time Management, Problem Solving, Reporting to the Duty Manager/ Front Office Manager in day to day Front Office Operations. Create a welcoming, professional environment for the guests. Greeting and welcoming guests and visitors courteously and professionally. Handle the front desk and maintain guest records. Guest / Group check in and Check out process, monitoring the team performance. Support the Reception team members. Manage administrative chores and multiple tasks. Managing the reception area and ensuring the back office is neat and tidy. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Show more Show less

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0 years

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Hyderabad, Telangana, India

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Skills: Front Desk Operations, Communication Skills, Guest Relations, Point of Sale (POS) Systems, Upselling, Telephone Etiquette, Night Auditing, Complaint Resolution, Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, Follows procedures for issuing and closing safe deposit lockers used by guests. Show more Show less

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Mumbai Metropolitan Region

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Job Description A Territory Service Representative - Mechanical is responsible for representing the company in a specific geographical area, ensuring that all mechanical service needs of customers are addressed efficiently and effectively. Their key role involves providing on-site technical support, conducting regular maintenance, repairs, and installations of mechanical systems, and nurturing strong relationships with clients to promote satisfaction and service continuity. A successful Territory Service Representative will be a mechanically skilled professional with excellent problem-solving capabilities, adept at working independently as well as part of a larger service team. They are expected to have a thorough understanding of mechanical systems and the ability to interpret technical manuals and schematics. Customer support is critical in this role, as they are the face of the company in the field, promptly responding to service calls and proactively identifying potential issues before they become major problems. This role demands travel within the territory, requiring the ability to manage time effectively and prioritize tasks to ensure customer satisfaction at all times. Responsibilities Perform regular maintenance and servicing of mechanical systems and equipment on-site. Respond promptly to service requests, diagnosing and resolving mechanical issues efficiently. Conduct installations of mechanical systems, ensuring compliance with safety and quality standards. Develop and maintain strong customer relationships through excellent communication and service. Keep accurate records of service visits, repairs, and maintenance activities. Provide detailed reports on service activities, issues encountered, and actions taken. Educate customers on proper usage and maintenance of mechanical systems and equipment. Identify opportunities for upselling company products and services during site visits. Stay updated with industry trends and best practices to provide top-notch services. Ensure all work complies with corporate policies, safety regulations, and best practice standards. Collaborate with technical teams to resolve complex technical problems swiftly. Manage service schedules effectively to maximize productivity and customer satisfaction within the territory. Requirements High school diploma or equivalent; technical certification in mechanical systems preferred. Proven experience in mechanical service, maintenance, or a related field is required. In-depth knowledge of mechanical systems and tools, along with troubleshooting skills. Excellent communication and customer service skills for client interactions. Ability to read and interpret technical documents and service manuals proficiently. Strong organizational skills with a capability to manage multiple tasks and priorities. Willingness to travel extensively within the territory and work independently. Job Details Role Level: Mid-Level Work Type: Full-Time Country: India City: Mumbai Company Website: https://www.talentmate.com Job Function: Field Sales & Outdoor Services Company Industry/ Sector: Recruitment & Staffing What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Similar Jobs Client Service Associate Talentmate Senior Project Manager Talentmate Sales Manager - SAAS Talentmate Concierge Associate Talentmate IT & System Administrator Talentmate Customer Support Engineer Talentmate Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com. Show more Show less

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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