Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

POSH at Work is a brand of The Legal Swan and is a leading consultancy dedicated to building respectful, safe, and inclusive workplaces in line with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 – commonly known as the POSH Act. We support over 200 organizations across India with end-to-end compliance services. You can read more about us here - https://thelegalswan.com/ , https://poshatwork.com/ and https://respekt.in/ . Key Responsibilities Business Development Create and execute strategic business development plans to achieve revenue growth. Identify and pursue new business opportunities across corporate, educational, and institutional sectors Build and manage a pipeline of prospective clients, including law firms, HR consultancies, and companies seeking compliance support Develop and execute outreach strategies, proposals, and pitch presentations Track industry trends and identify areas for service expansion (e.g., POCSO, mental health, DEI) Gain a comprehensive understanding of our services and unique value proposition. Develop innovative strategies to increase our visibility and expand its client base. Track, measure, and report business development performance, identifying areas for improvement. Client Relationship Management Act as a key point of contact for existing clients, ensuring high client satisfaction and retention. Schedule and coordinate service delivery—trainings, investigations, IC memberships—with internal teams. Manage renewals, feedback, and upselling opportunities with sensitivity and professionalism. Troubleshoot client issues, ensuring timely resolution and quality service delivery. Coordinate with legal, training, psychology, and tech teams to ensure seamless delivery. Maintain CRM systems and track client interactions, conversions, and follow-ups. Qualifications & Skills Bachelor's or Master’s degree in Business, Marketing, Law, or a related field. 1-2 years of proven B2B experience in business development, sales, or client servicing. Excellent communication, presentation, and interpersonal skills. Proactive, self-motivated, and results-oriented mindset. Self-driven, target-oriented, and comfortable working in a fast-paced environment Experience with CRM tools like Zoho. Strong communication, negotiation, and presentation skills. Nice to Have Prior exposure to POSH law, workplace compliance, or DEI-related work. Experience working with senior leadership in client organizations. Legal or HR background (educational or professional). Ability to analyze market trends and formulate data-driven business strategies. Experience in preparing business proposals, RFPs, and RFQs. Strong networking and relationship-building abilities. Why Join Us? Be part of a mission-driven organization that’s shaping safe, inclusive workplaces and get the opportunity to contribute to the Company’s strategic growth. Collaborate with a dynamic team who are experts in law, psychology, and tech. Career growth and professional development opportunities. · Work in a flexible, supportive, and impact-oriented environment Competitive compensation and performance-based incentives. If you have a strategic mindset, strong relationship-building skills, and a genuine passion for driving business growth, we invite you to explore this opportunity with us! How to Apply: Please write to us at careers@thelegalswan.com. Show more Show less

Job Title: Customer Success Executive Location: Bangalore Office – Terratern Pvt Ltd Employment Type: Full Time [Work from Office] About Terratern Terratern is the fastest-growing Global Talent Mobility Solution, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process. Role Overview As a Customer Success Executive, you will be the primary point of contact for our clients, ensuring a smooth and satisfying customer journey. You’ll be responsible for maintaining strong relationships, resolving queries, and proactively helping clients achieve their global relocation goals. Your role will directly impact client satisfaction, retention, and the overall success of our services. Key Responsibilities Serve as the primary liaison between clients and internal teams. Onboard new clients and guide them through each step of the relocation and visa process. Provide timely updates, address inquiries, and resolve issues to ensure a smooth experience. Monitor client progress and proactively offer support or solutions. Maintain accurate client records using internal CRM tools. Collaborate with the operations, legal, and documentation teams to ensure end-to-end service delivery. Gather feedback and relay insights to improve processes and customer satisfaction. Key Performance Indicators (KPIs) Client Satisfaction Score (CSAT): Track and improve client experience. Client Retention Rate: Maintain and improve repeat business and referrals. Average Resolution Time: Ensure quick and efficient issue handling. Onboarding Success Rate: Smooth and timely onboarding for new clients. Process Adherence: Ensure compliance with immigration and internal protocols. Eligibility Bachelor's degree in any discipline (preferably in Business, Communications, or related fields). 0-1 years of experience in customer support or client-facing roles (immigration, ed-tech, or service industry preferred). Strong communication and interpersonal skills. Ability to multitask, stay organized, and handle pressure. A proactive and empathetic approach to customer needs. Why Join Terratern? Impactful Work: Assist individuals in achieving their global mobility goals by guiding them through the entire process. Professional Growth: Learn from our industry experts and access continuous training on the latest immigration trends and policies. Entrepreneurial Culture: You have authority and ownership in your role. Share ideas, try new solutions, and make a difference. Work-Life Balance: Hybrid work arrangements that support your well-being. Collaborative Environment: Be part of an enthusiastic team eager for collaboration and excellence. Skills: organizational skills,interpersonal skills,crm tools,mobility,immigration,communication,problem-solving,customer relation,customer support,escalation handlng,customer,upselling Show more Show less

Job Type: Full-time Experience: 1-3 years (Customer Service/Sales/Relationship Management preferred) We are looking for a dynamic Relationship Manager to manage premium clients through a consultative and sales-driven approach. This role combines personalized service with strategic sales responsibilities — focusing on understanding client needs, providing tailored solutions, and converting leads into long-term revenue opportunities. Please Note this purely a Sales Job. What You’ll Do: Be the main point of contact for a set of premium clients Understand client needs through regular conversations and consultations Recommend suitable services based on their preferences and goals Convert leads into long-term clients through smart selling and follow-ups Drive revenue by upselling, renewing subscriptions, and closing deals Keep client records updated using CRM tools Work with internal teams to share client feedback and improve service quality What We’re Looking For: 1–3 years of experience in Customer Service, Sales, or Relationship Management Strong communication and relationship-building skills Ability to understand client needs and offer tailored solutions Comfortable working with targets and performance metrics Energetic, organized, and willing to learn Experience in insurance, banking, or financial services is a plus , not a must Bachelor’s degree preferred, but not mandatory Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth Opportunities Comprehensive Training & Development A Fun, Supportive, and Rewarding Work Culture Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Morning shift Weekend availability Ability to commute/relocate: Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you ever worked in any matrimony/ online dating site etc. before? Are you an Immediate Joiner? Experience: Business development: 1 year (Required) Telesales: 1 year (Required) Customer relationship management: 1 year (Required) Language: Bengali (Required) Willingness to travel: 25% (Required) Work Location: In person

Job Title: Key Account Manager (West Lead)- B2B Enterprise Sales Business: Talent Solutions Consulting Role Type: Key Account Manager Working style: In Office Annual Revenue Responsibility: Yes People Manager Role: No Required education and certifications critical for the role: Graduate/Postgraduate in any discipline Desired Experience 10+ experience in B2B enterprise sales, key client and account management, new business development, hunting and farming Consistent track record of meetings and exceeding revenue and profitability targets Strong relationships and connects with C-suite professionals in the region - Talent Heads, L&D Heads, CHRO’s. AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. About Talent Solutions Consulting Aon’s Talent Solutions Consulting is one of the largest full spectrum HR consulting practices and is home to firm’s rewards, talent assessment, and performance & analytics practices. We apply this expertise, and our market-leading workforce data, to help clients tackle transformational projects requiring integrated solutions to client problems. We develop insights on performance and people analytics - driven by our proprietary data, technology and advisory services - to help clients reduce volatility and improve outcomes. Aon’s Talent Solutions comprises of Performance, Rewards & Org advisory, Assessments Solutions and Aon’s HR Learning Centre verticals. Role Details You will be a part of our larger commercial org team and will be expected to drive revenue growth by building and managing a book of clients. This role involves managing the entire sales cycle, from prospecting to closing deals, while ensuring customer satisfaction and long-term partnerships. Job Responsibilities Client Relationship Management: Build and maintain strong, long-term relationships with key clients across industry vertically Understand the unique needs and challenges of technology clients and provide tailored HR consulting solutions. Mapping and Relationship Building Identify and map out key stakeholders and decision-makers within client organizations, including relevant CXOs. Establish and nurture relationships with CXOs to understand their strategic goals and align HR solutions with their objectives. Account Growth: Identify opportunities for upselling and cross-selling HR consulting services specifically relevant to the industry sector. Develop account growth strategies in collaboration with the sales and solutions team, with a focus on market trends. Client Retention: Ensure client satisfaction by addressing their technology-specific needs promptly and effectively. Proactively anticipate and resolve technology-related issues to maintain client loyalty. Strategic Planning: Collaborate with the leadership team to develop and execute strategic account plans tailored to the industries. Define clear objectives and KPIs for key client accounts. Market Research: Stay updated on technology industry trends, innovations, and market developments to provide informed insights to clients. Conduct competitive analysis to identify technology-specific opportunities. Reporting and Analysis: Prepare regular reports on client account performance and financials, with a focus on technology-related metrics. Analyze data to assess the effectiveness of HR consulting services within the technology sector. Cross Collaboration: Work closely with the HR consulting and delivery teams to ensure that clients' unique needs are met. Foster a collaborative and solution-oriented work environment. Skills/Competencies Required Proven experience in key account management or client relationship management, with a track record of growing accounts. Strong business communication, negotiation, and interpersonal skills. Ability to understand client pain points and present tailored solutions effectively. Familiarity with CRM tools for pipeline management and forecasting accuracy. Ability to work in a fast-paced and dynamic environment. How We Support Our Colleagues In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. 2544455 Show more Show less

Role & responsibilities We are seeking an experienced and dynamic Front Office Manager to lead our front desk operations. The ideal candidate will be responsible for ensuring smooth guest check-in/check-out, managing front office staff, and delivering exceptional guest experiences. Key Responsibilities: Supervise daily front office operations, ensuring efficiency and service excellence Train, schedule, and manage front office staff Handle guest complaints and special requests professionally Coordinate with housekeeping, reservations, and other departments Monitor room availability, occupancy, and revenue targets Ensure accuracy in billing, check-in/check-out, and reservations Maintain high standards of hospitality and guest satisfaction Prepare reports and manage administrative tasks related to the front office Preferred Skills: Proficiency in hotel PMS (Opera, eZee, Cloudbeds, etc.) Strong leadership and communication skills Guest-centric mindset with the ability to multitask Experience in upselling and achieving revenue goals Calm and effective under pressure

Answering Incoming Calls : Responding to calls from patients, potential clients, and other stakeholders in a professional and timely manner. Appointment Scheduling : Booking, rescheduling, and confirming patient appointments for consultations or therapy sessions, ensuring an efficient and smooth process. Providing Information : Offering details about the clinic’s services, treatment options, and fees, as well as answering common questions about physiotherapy procedures. Managing Patient Inquiries : Addressing patient concerns, providing information about their treatment plans or follow-up, and offering general guidance about clinic policies. Maintaining Records : Updating and managing patient records, appointment details, and treatment history in the clinic's system while ensuring confidentiality. Managing Follow-Ups : Ensuring that patients receive timely reminders about upcoming appointments or follow-up sessions. They might also handle post-appointment calls to gather feedback on the service or inquire about the patient's recovery progress. Handling Complaints : Addressing any concerns or complaints from patients in a professional manner, aiming to resolve issues quickly or escalating to higher management when necessary. Coordinating with Clinic Staff : Communicating with physiotherapists, administrative staff, or management to ensure smooth coordination and assist with internal scheduling. Handling Payments and Billing Inquiries : Assisting with payment-related queries, explaining billing procedures, and providing information on insurance or payment options available. Promoting Services : Assisting with promoting new treatments, services, or packages, potentially upselling additional physiotherapy options or programs to patients when appropriate. Maintaining Professionalism : Upholding the clinic’s reputation through excellent customer service, friendly communication, and maintaining a calm, patient demeanor. Multi-Tasking and Time Management : Effectively managing a high volume of calls while ensuring all tasks are completed in a timely and efficient manner. Job Types: Full-time, Permanent Pay: ₹15,000.00 per month Benefits: Leave encashment Paid time off Schedule: Fixed shift Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: Hindi (Required) English (Required) Malayalam (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Enterprise Sales (Software Product) , 2-6 yrs exp, Delhi (Remote) Job Title: Technology Software Marketing ManagerCompany Profile: A fast-growing US-based cybersecurity product company focused on delivering cutting-edge threat detection and vulnerability assessment solutions.Key Responsibilities Engage with potential and existing customers to promote cybersecurity products. Initiate outbound outreach via cold calls, emails, LinkedIn, and other channels to identify and qualify leads. Schedule and deliver product demonstrations over video calls or in-person meetings. Understand client needs and recommend solutions that align with their cybersecurity goals. Collaborate with the sales head to price offerings competitively and close deals. Maintain up-to-date records of client interactions, sales activities, and pipeline updates in the CRM system. Process sales orders accurately and ensure customer onboarding is smooth. Manage customer concerns, questions, or objections professionally to protect the brand’s reputation. Foster positive, long-term client relationships to ensure renewals and upselling opportunities. Required Skill Set Strong verbal and written communication skills in English. High emotional intelligence with excellent interpersonal and persuasion abilities. Proven ability to work independently, prioritize tasks, and meet targets. Confident in using digital tools (CRM, email, Zoom, LinkedIn, etc.) for remote outreach. Demonstrated ability to build rapport with clients from diverse backgrounds. Patience and tact in handling negotiations and objections. Focused on delivering a high-quality customer experience. Minimum Requirements Bachelor’s degree in Business, Marketing, IT, or a related field (preferred). 1–3 years of experience in sales, business development, or outreach roles. Experience in B2B SaaS or cybersecurity domain is a strong plus. Must own a personal laptop, smartphone, and have access to reliable internet. Job Location: Work from Home and needs to travel to meet clients across India Salary: Best in the Industry Industry: Software Development Interested candidates are requested to share their updated resume to lidiya@affable.in or contact 9539450003 Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose* Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch* Enhance existing relationships with customers and build new relationships to increase the customer base* Ensure compliance with all applicable external and internal regulations and guidelinesKey Accountabilities* Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head* Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets* Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets* Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budgetRequirements* Generate sales through assets, liability and other banking products as well as TPP* Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any* Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions* Reduce customer dormancy and customer attrition* Ensure branch target achievement through effective upselling and cross selling* Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively* Ensure effective execution of marketing campaigns and conversion of customer referrals* Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships* Address customer queries and grievances escalated by the branch personnel in a timely manner* Ensure Lead sharing with respective Business like IBG for Assets etc.* Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting* Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit* Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.* Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team membersRequired Experience* 6-8 years in handling Branch of a reputed BankEducation / Preferred Qualifications* MBACore Competencies* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.Technical Competencies* Good Computer KnowledgeWork Relationship* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)DBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: * Ensure Customer Focus by Delighting Customers & Reduce Complaints* Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation* Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement* Maintain the Highest Standards of Honesty and IntegrityApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Paytm About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Paytm Travel is one of the fastest-growing business verticals within the ecosystem, offering a wide range of travel services including flights, trains, buses, hotels, and more. With a strong user base and a high-intent travel audience, Paytm Travel is uniquely positioned to deliver high-impact advertising opportunities to brands Job Overview As an Ad Sales Manager for Paytm Travel, you will be responsible for driving advertising revenue by offering digital ad solutions (e.g., sponsored listings, native integrations, display ads, and co-branded travel deals) to a variety of partners including airlines, hotels, OTAs, tourism boards, and lifestyle brands. This is a quota-carrying role that demands a consultative sales approach, strong market understanding, and ability to build high-value, long-term partnerships. Revenue Growth & Target Achievement Meet and exceed monthly/quarterly ad revenue targets through customized advertising solutions. Develop seasonal and geo-targeted media packages tailored to advertisers’ goals (e.g., reach, awareness, conversions). Client Acquisition & Account Management Identify new advertisers from the travel, hospitality, retail, and fintech sectors. Build and manage strong relationships with key decision-makers, focusing on repeat business and upselling. Drive campaign performance through ROI-led pitch strategies, reporting, and optimizations. Market Strategy & Internal Collaboration Stay ahead of industry trends and competitor offerings to refine and differentiate Paytm Travel’s ad sales strategy. Work closely with Product, Marketing, and Analytics teams to co-create ad products, improve targeting capabilities, and enable closed-loop measurement. Reporting & Performance Analytics Track key performance metrics such as CTRs, impressions, conversion rates, and retention. Deliver actionable campaign insights and post-sales reports to clients. Qualifications & Skills Experience: 5+ years of experience in digital ad sales, media partnerships, or B2B enterprise sales. Preferred exposure to the travel, fintech, or e-commerce domains. Strong track record of meeting or exceeding sales quotas in performance-based environments Skills & Tools: Excellent negotiation, storytelling, and presentation skills. Strong analytical mindset to interpret campaign data and optimize performance. Education: MBA in Marketing, Media, or related fields preferred. Bachelor’s degree required. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Sales Manager is responsible for driving company revenue by identifying, contacting, and selling to potential and existing customers. Responsibilities: - Demonstrating and explaining the value of products or services to potential customers. - Developing and maintaining strong relationships with both existing and potential clients. - Negotiating terms, closing deals, and ensuring customer satisfaction. - Overseeing a portfolio of existing accounts, identifying upselling opportunities, and addressing any issues. - Tracking sales performance, generating reports, and identifying areas for improvement. - Staying up-to-date on industry trends, competitor activity, and market opportunities. - Working with internal teams like marketing and customer support to ensure a seamless customer experience. Requirement: - Graduation is mandatory. - 2+ years of sales or marketing experience. - Local candidates are welcome. - Must have own bike and valid driving license. Interested candidate share resume WhatsApp: Hetal Kheni || HR || +91 95107 76003 - Hetal Patel Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Sales, Field Sales: 3 years (Required) Language: English (Preferred) License/Certification: Driving Licence (Required) Work Location: In person

Job Title: Client Relationship Executive (CRE) Location: Sector 49, Gurgaon Job Type: Full time, permanent Job Summary: We are looking for a dynamic and client-focused Client Relationship Executive to manage and grow relationships with our clients. The ideal candidate will act as a trusted point of contact, ensuring client satisfaction, handling queries, resolving issues, and helping to deliver a seamless client experience that drives long-term loyalty and business growth. Key Responsibilities: Serve as the primary liaison between the company and assigned clients. Build and maintain strong, long-lasting client relationships through regular communication and personalized support. Understand client needs and objectives to proactively offer solutions and ensure service satisfaction. Coordinate with internal teams to ensure timely and successful delivery of products/services according to client requirements. Address client concerns promptly and professionally, escalating issues when necessary. Monitor client account activity, usage, and satisfaction to identify risks or growth opportunities. Assist in upselling and cross-selling services to existing clients. Maintain detailed and organized records of client interactions and communications in CRM tools. Collect feedback and insights to help improve service offerings and client experience. Qualifications and Skills: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. 1–3 years of experience in a client-facing role (client relationship, account management, or customer service). Excellent verbal and written communication skills. Strong interpersonal skills and a customer-centric attitude. Ability to multitask, manage priorities, and handle pressure in a fast-paced environment. Problem-solving mindset with attention to detail. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: Inside sales: 1 year (Preferred) Telecommunication: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Job Description : We are looking for an experienced Sales Manager who can join immediately. The role focuses on leading sales efforts, handling a team, and driving business growth through banking and financial products. Key Responsibilities : Manage the sales staff effectively to meet sales goals and achieve growth. Employing, educating, and counseling a group of sales representatives Hiring possible leaders and financial advisors Focus on upselling and cross-selling opportunities. Oversee the year-end and month-end closing procedures. Working in the field to contact as many customers as possible Candidate Profile: Experience: 2+ years in sales or marketing Education: Minimum graduate in any stream Strong leadership and communication skills Must be confident in handling performance targets Should be able to train and motivate team members Must be proactive and solution-focused Call : 78620 87265 | Rupa Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹550,000.00 per year Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Joining bonus Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Field sales: 2 years (Preferred) Direct sales: 2 years (Preferred) Language: English (Preferred) Work Location: In person

Client: Vivint (Blended Process – Voice & Chat) Location: Sector 18, Gurugram Work Mode: Work From Office Openings: 30 CTC: ₹25,000 – ₹31,000 Shifts: Rotational (5 Days Working, Rotational Week Offs) Experience: Min. 6 months in an International Process Qualification: Graduate/Undergraduate Hiring Zone: Within 20 KM of office Whatsapp CV - 9560932363 Key Requirements: Excellent English communication & verbal fluency Customer service experience (chat/voice/blended) Willingness to work in rotational shifts Interview Rounds: HR Round > Operations Round > Versant Test Perks: Both side cab facility Growth opportunities in a global brand VIVINT we need Technical support/ Sales or Upselling of experience. It's mandatory! Whatsapp CV - 9560932363 Job Types: Full-time, Fresher Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Education: Bachelor's (Required) Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients. Customer Relationship Manager Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Customer Relationship Manager Requirements: A bachelor’s degree in administration or a related field. A minimum of 3 years’ experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction. Contact us at 9878492392 / vashistkanupriya@gmail.com Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person

Build and maintain strong, long-lasting relationships with clients to ensure high levels of customer satisfaction and retention. Coordinate and conduct site visits for client testimonial video/photo shoots, ensuring clients are comfortable and the brand is positively represented. Perform regular cold calling activities to generate new business leads, follow up on inquiries, and convert prospects into clients. Act as the primary point of contact for customer complaints and concerns. Resolve issues promptly and professionally to maintain trust and loyalty. Communicate effectively in English (spoken and written) with internal teams and clients. Draft professional emails, proposals, and reports as needed. Customer Feedback & Reporting: Collect, document, and analyze customer feedback to improve services and enhance customer experience. Coordination with Internal Teams: Liaise with sales, marketing, and operations teams to ensure client needs are met efficiently. Follow-up & Relationship Building: Conduct regular follow-ups with existing clients to update them on services, gather feedback, and explore upselling opportunities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: Day shift Morning shift Weekend only Language: English (Required) Work Location: In person Speak with the employer +91 7000435929

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : Security Architecture Design Minimum 12 year(s) of experience is required Educational Qualification : Minimum BE BTech from a reputed university Summary: As a Solution Architect, you will translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. To design and deploy cyber security solutions in on-premises and public cloud infrastructure for large scale technology projects such as data lake, digital platform, and other core business and supporting applications Cyber Security Architect Roles & Responsibilities: - SPOC for cyber security design and deployment for any designated projects - Take full accountability of design of cyber security domain including network connectivity to various entities such as on-premises data centers and partner networks - Take ownership of design related issues and challenges and drive for solutions working with various internal teams and third-party solution providers such as OEMs and technology partners - Define and develop high level operating procedures for seamless operations of the project - Support transition of projects from deployment to operations - Anchor design and implementation of cyber security components - Be a SPOC for all cyber security initiatives in existing project and able to navigate through the client’s landscape to upsell new initiatives in infrastructure space or able to pave ways for upselling value-driven initiatives for the client in other related domains such as application modernization, network transformation, and information security. - Lead the teams across various security solutions and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients. - Introduce innovative solutions such as automation to increase productivity and improve service delivery quality - Participate in architecture and design review and approval forums to ensure the design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscape - Participate in client account planning and discussions to ensure security level initiatives are accounted for and issues are escalated to the right leaders for resolution - Build strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: - Must have: - Hands-on Architecture and Design skills for SIEM, SOAR, UEBA, and cyber security - operations in on-premises data centers and public cloud - Strong experience working in Splunk, Palo Alto, and other leading OEMs in security domain - Strong Communication skills - Ability to drive discussions and ideas with client’s senior leadership forums - Problem solving skills - Good to have - TOGAF or any equivalent certification in enterprise Security Architecture Additional Information: - Total IT experience of minimum 15 years; and - Minimum 4 years of experience in design and deployment of cyber security solutions in public cloud infrastructure (anyone from AWS, Azure, GCP, and OCI) - Minimum 10 years of experience in design and deployment of cyber security in on-premises infrastructure (SIEM, SOAR, UEBA, and cyber security operations) - This position is based at our Mumbai office. - A Minimum BE BTech from a reputed university is required. Minimum BE BTech from a reputed university

As a Service Advisor, you will be the primary point of contact between customers and the service department. Your role involves assisting customers with service needs , providing recommendations, and ensuring a smooth service experience . Key Responsibilities: Customer Interaction: Greet customers professionally, listen to their concerns, and gather details about their vehicle’s condition. Service Recommendations: Explain necessary repairs, offer cost estimates, and suggest maintenance services. Appointment Scheduling: Manage service bookings and coordinate with technicians for timely completion. Documentation: Maintain detailed service records and ensure proper authorization for repairs. Customer Education: Advise customers on regular maintenance schedules and best practices for vehicle care. Upselling & Cross-Selling: Identify opportunities to promote additional services or accessories. Quality Assurance: Follow up with customers post-service to ensure satisfaction and address concerns. Technical Knowledge: Stay updated on two-wheeler technologies, service procedures, and industry trends. Job Type: Full-time Pay: ₹13,000.63 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 23/06/2025

Position - Client Engagement Specialist Location: Navi Mumbai Experience - 7+ years Key Responsibilities: 1. Manage and enhance post-sales client relationships 2. Upselling and cross-selling to existing clients 3. Drive client retention and contract renewals 4. Engage with decision-makers to build better connections 5. Present products and services to clients 6. Gather market feedback for possible upgrades 7. Coordinate with internal teams to ensure client delight 8. Achieve revenue targets via strategic selling 9. Propose and close renewal hikes Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,200,000.00 per year Work Location: In person

CCS Hooman/Server at Cat Café Studio, Mumbai at India's 1st Cat Café. Job Description Cat Café Studio is a vibrant, community-driven café in Versova, Mumbai, uniquely combining delicious culinary experiences with the warmth and joy of feline companionship. We are a creative and dynamic space dedicated to animal welfare, fostering community interactions, hosting unique events, and delighting customers with food and beverages that have cat-centric themes. We seek an animal-loving, hard-working, and passionate Server who can elevate the unique experience we offer at the cafe. Position: Server Location: Cat Café Studio, Versova, Andheri (W), Mumbai Reports to: Head Chef Employment Type: Full-Time (Immediate Hire) Salary: ₹10,000 - ₹15,000 per month (based on experience and qualifications) Key Responsibilities: 1. Hospitality & Customer Service 2. Upselling food, beverages, and merchandise 3. Maintaining & Preparing Dining Areas 4. Talking about history & rescue of resident cats 5. Assisting with Feline Operations Requirements: 1. 18 years old and above only 2. Willingness to learn and multi-task 3. Communication & Interpersonal Skills 4. Hotel Management Graduates preferred 5. Loves cats as much as we do! Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Fixed shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Location: Mumbai Suburban, Maharashtra (Required) Willingness to travel: 100% (Required) Application Deadline: 21/06/2025

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Schedule: Day shift Education: Bachelor's (Preferred) Location: Pimpri-Chinchwad, Maharashtra (Required) Work Location: In person

Location: Le Méridien, Kochi (In-store) Salary: ₹2.64LPA – ₹3LPA (₹22,000 – ₹25,000/month) Benefits: Food & Accommodation Provided Experience: Preferred 1–2 years in beauty/personal care retail (freshers with strong communication skills may also apply) Role Summary: Herbs&Hugs is hiring a passionate and customer-focused Beauty Advisor/Promoter for its exclusive outlet inside Le Méridien, Kochi. This role is ideal for someone who loves skincare and personal wellness, enjoys engaging with people, and is confident in representing a premium natural beauty brand. You will be the face of Herbs&Hugs at this prestigious hotel location, delivering a personalized and enriching customer experience. Key Responsibilities: Greet and assist customers, understanding their skincare and wellness needs. Recommend suitable products based on customer preferences, concerns, and skin/hair types. Maintain excellent knowledge of product ingredients, benefits, and usage instructions. Conduct product demos, skin tests, and guided trials where applicable. Achieve sales targets through effective customer engagement and upselling. Ensure shelves and displays are well-stocked, clean, and visually appealing at all times. Keep track of daily sales and stock movement and report to the store manager or supervisor. Provide feedback from customers to the team to improve offerings and service quality. Represent the brand with a positive and welcoming attitude to hotel guests and walk-in clients. Qualifications & Requirements: Minimum 12th pass; a diploma in cosmetology or wellness is a plus. 1–2 years of experience in retail sales, preferably in beauty or personal care. Strong communication and interpersonal skills. Passion for skincare, wellness, and customer service. Neat grooming and professional presentation. Ability to work flexible hours, including weekends and holidays as per store requirements. Fluency in English and Malayalam is required (Hindi is a bonus). Why Join Us: Premium work location inside a 5-star hotel environment. Opportunity to grow in a fast-expanding wellness and personal care brand. On-the-job product and brand training provided. Complimentary food and accommodation included. Work with a supportive and dynamic team passionate about beauty and wellbeing. To Apply: Send your resume to hr@herbsandhugs.com with the subject line: Application for Beauty Advisor – Kochi (Le Méridien). Show more Show less

1. Leadership: Provide leadership and guidance to junior sales staff, including training, mentoring, and coaching to improve their sales skills and product knowledge. 2. Sales Strategy: Develop and implement sales strategies to maximize revenue and achieve sales targets. This may include setting sales goals, analyzing sales data, and identifying opportunities for growth. 3. Customer Relationship Management: Build and maintain strong relationships with high-value customers, including regular communication, personalized service, and follow-up to ensure customer satisfaction and loyalty. 4. Product Expertise: Serve as a subject matter expert on jewelry products, including materials, gemstones, designs, and trends. Provide in-depth product knowledge to assist customers and train junior staff. 5. Inventory Management: Oversee inventory levels and assist in managing stock, including identifying slow-moving items, recommending promotions or markdowns, and coordinating with management on purchasing decisions. 6. Visual Merchandising: Lead efforts to create visually appealing displays and showcase jewelry products effectively to attract customers and drive sales. Ensure that displays are regularly refreshed and maintained. 7. Sales Reporting and Analysis: Generate sales reports, analyze performance metrics, and provide insights to management on sales trends, customer preferences, and opportunities for improvement. 8. Customer Service Excellence: Set a high standard for customer service and lead by example in providing exceptional service to all customers. Handle escalated customer issues or complaints with professionalism and resolution. 9. Team Collaboration: Collaborate with store management and other senior staff members to develop and implement store policies, procedures, and initiatives to improve sales performance and customer satisfaction. 10. Training and Development: Conduct training sessions and workshops for junior staff on sales techniques, product knowledge, customer service skills, and company policies and procedures. 11. Upselling and Cross-selling: Identify opportunities to upsell and cross-sell additional products or services to customers, leveraging relationships and product knowledge to maximize sales opportunities. 12. Compliance and Security: Ensure compliance with store policies, procedures, and industry regulations, including security protocols to prevent theft and maintain a safe shopping environment for customers and staff. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Morning shift Weekend availability Work Location: In person Speak with the employer +91 7092444215 Application Deadline: 28/06/2025 Expected Start Date: 26/06/2025