Job Title: Customer Relationship Manager Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: · Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. · Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: · Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. · Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: · Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. · Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: · Maintain a comprehensive understanding of the Marble products and services to effectively assist customers and drive sales. · Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: · Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. · Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field (preferred). · Proven experience in customer support or sales, preferably in a similar industry. · Excellent communication and interpersonal skills. · Strong problem-solving abilities and a customer-centric mindset. · Ability to work in a fast-paced environment and manage multiple tasks effectively. · Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: · Competitive salary and performance-based incentives. · Opportunities for professional development and career advancement. · A dynamic and supportive work environment. · Medical Benefits and Statuary Complies. Show more Show less

Role: Strategic Account Manager Location: Bangalore, Karnataka, India Experience: 8 - 11 Years Notice Period: 30 Days Job Type: Non-Tech About Company: It is a leading IT Infrastructure Solutions & Services Company that has been actively shaping India’s IT future for the past 12 years. We are a team of passionate, integral, and committed individuals dedicated to driving our nation’s growth curve. We believe in providing people with a platform to thrive, and we aspire to become a role model for this century’s socially responsible companies. We specialize in building robust solutions that address the evolving needs of IT infrastructure, from highly accessible cloud technology to complex captive data centers and intricate security systems. Our expertise ensures these systems remain compatible with rapidly evolving cloud architectures for uninterrupted growth. Our people are actively involved in the design and delivery of mission-critical solutions and services for some of India’s biggest and most impactful businesses. This is an exciting time to work in the System Integration industry, where today’s professionals will define the future path of the nation’s IT infrastructure. About The Role We are seeking a highly experienced and results-driven Strategic Account Manager to join our dynamic team in Bangalore. This pivotal role is ideal for a seasoned professional with a strong background in account management and sales within the technology sector, particularly with expertise in system integration and telecom. You will be responsible for nurturing and expanding relationships with our key enterprise clients, driving significant revenue growth, and ensuring the highest levels of customer satisfaction. The successful candidate will possess a deep understanding of enterprise solutions and a proven track record of managing complex accounts effectively. This is a critical role that will directly impact our business growth and client retention within the rapidly evolving IT infrastructure landscape. Key Responsibilities & Key Performance Indicators (KPIs) Client Relationship Management: Serve as the primary point of contact and trusted advisor for a portfolio of large or complex accounts, fostering strong, long-term strategic partnerships. Revenue & Profitability Targets: Consistently achieve and exceed defined revenue and profitability targets for your assigned accounts, contributing directly to the company's financial growth. Sales Pipeline Management: Develop, manage, and accelerate a robust sales pipeline, actively identifying and pursuing new business opportunities, cross-selling, and upselling within existing client organizations. Solution Selling: Drive the adoption comprehensive range of solutions, including system integration, telecom technologies, Unified Communications, Networking, and Managed Services. Customer Satisfaction: Ensure high levels of customer satisfaction by proactively understanding client needs, addressing challenges promptly, and delivering exceptional service and value. Performance Reporting & Forecasting: Prepare and present regular, insightful account performance reports and accurate sales forecasts to management. Stakeholder Engagement: Effectively negotiate and persuade key internal and external stakeholders within client organizations to drive favorable outcomes and secure new business. Market Insight: Stay continuously informed about industry trends, competitive landscape, and client-specific business challenges to provide strategic value and proactive solutions. Must-Have Skills Experience: 8+ years of demonstrable experience in account management, sales, or a closely related client-facing role. Account Management Track Record: Proven track record of successfully managing large or complex accounts, including achieving revenue targets and expanding client relationships. System Integration & Telecom Expertise: Strong understanding of system integration principles, telecom technologies, and relevant solutions. Enterprise Solutions Familiarity: Familiarity with key enterprise solutions such as Unified Communications, Networking, and Managed Services. CRM Proficiency: Proficiency in using CRM tools (e.g., Salesforce) for pipeline management, reporting, and client data management. Office Suite: Competency in Microsoft Office Suite (Word, Excel, PowerPoint). Good-to-Have Skills In-depth knowledge of Unified Communications solutions. Exceptional negotiation and persuasion skills to effectively influence internal and external stakeholders. Strong analytical mindset coupled with robust problem-solving capabilities. Other relevant industry or sales certifications. Academic Qualifications Bachelor’s degree in business administration, Marketing, or a related field. Skills: sales,telecom technologies,managed services,system integration,crm tools,unified communications,networking,microsoft office suite,system integration & telecom expertise,account management,strategic account manager,crm proficiency Show more Show less

🚨 I’m Hiring! | Corporate Sales Executive – B2B | Delhi Exciting opportunity to be part of Ceasefire Industries Ltd. , India’s leading fire safety and security solutions company. We’re looking for a driven and passionate Corporate Sales Executive to join our team in Delhi . If you have a flair for B2B sales, love meeting new clients, and enjoy working in a target-oriented environment, this could be the perfect next step in your career. 💼 Role: Corporate Sales Executive 📍 Location: Delhi 💰 Salary: Up to ₹32,000/month + Attractive Incentives 🎯 Experience: Minimum 6 months in B2B or corporate field sales 🛵 Requirements: Must own a two-wheeler and a laptop 🔑 What You'll Be Doing: • Engage corporate clients and promote fire safety solutions • Build and nurture strong client relationships • Drive upselling and cross-selling with existing accounts • Conduct product demos and client meetings • Update and maintain CRM with accurate sales activity • Achieve monthly and quarterly sales targets 🎓 Who We're Looking For: • A graduate with strong communication skills • Sales-focused and customer-oriented personality • Proven track record in corporate or B2B field sales • Self-motivated, disciplined, and goal-driven • Comfortable with travel within Delhi/NCR Show more Show less

Salary: 7- 9 LPA We're a dynamic, fast-growing team passionate about pushing creative boundaries and delivering exceptional value to our clients. If you're looking to be part of a vibrant environment where your ideas are valued and your growth is prioritized, Ecultify is the place for you. The Role As a key member of account management team at eCultify, you'll partner with clients to conceptualize, implement, and supervise all digital media activities for their assigned brands. Your strategic insight will be crucial in delivering impactful campaigns that drive tangible value, ultimately contributing to their brand management goals and our collective pursuit of excellence. Experience: 3+ years Develop and execute comprehensive account strategies that align with client business objectives and drive revenue growth for eCultify. Act as the primary point of contact for key clients, fostering deep partnerships and becoming a trusted strategic advisor. Identify and pursue new business opportunities within existing client accounts, including upselling and cross-selling ecultify's services. Prepare analysis, review & reports on campaign effectiveness by tracking KPI’s measuring the impact of social & digital media strategies Co- ordinate with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects Lead the development and delivery of compelling campaigns, presentations, and strategic recommendations to clients. Manage account-level profitability, ensuring efficient resource allocation and cost management. Actively collaborate with internal teams (Creative, Media, Strategy, Production) to ensure seamless project execution and optimal client outcomes. Maintain an in-depth understanding of industry trends, market dynamics, and competitive landscapes to provide superior strategic guidance to clients. Skillfully navigate and resolve complex client challenges or conflicts, maintaining positive relationships. What You'll Bring: Bachelor's degree in Marketing, Advertising, Communications, Business Administration, or a related field. 2-4 years of experience in an Account Manager role within an advertising agency or a similar client-facing marketing role. Proven ability to build and maintain strong client relationships. Excellent communication, presentation, and interpersonal skills. Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment. A solid understanding of various advertising channels (digital, social, traditional, etc.) and marketing principles. Proficiency in project management tools and CRM software. A proactive, problem-solving mindset with a keen eye for detail. Passion for advertising and a desire to contribute to innovative campaigns. Bonus Points If You Have: Experience with specific ad platforms or analytics tools. A portfolio demonstrating successful client campaign management. Show more Show less

Job Role: Guest Service Associate Location: Sardar Vallabhbhai Patel International Airport, TERMINAL 1, Hansol, Ahmedabad, Gujarat 380003 About Company: Welcome to CocoCart — the gateway to a cherry-picked collection of heavenly chocolates from across the globe, housed under one roof. Featuring an immense collection of delectable chocolates for every type of person out there, CocoCart brings Indian audiences a step closer to traversing the globe, championed by the most splendid catalyst of happiness - chocolate. Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Hansol, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: f&b: 1 year (Required) Language: English and hindi (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 50% (Required) Work Location: In person Application Deadline: 19/06/2025

Job Title: Tele Sales Executive Experience: 1-2 years Location: Chandigarh Job Type: Full-Time Overview: We are looking for a proactive and persuasive Tele Sales Executive with 1-2 years of experience to join our dynamic team. The ideal candidate should be confident in communicating with clients, understanding their needs, and offering tailored solutions to help achieve business goals. This role involves lead generation, relationship building, and consistent follow-ups to drive conversions. Key Responsibilities: Conduct outbound calls to potential clients to introduce the company’s offerings, explain features and benefits, and pitch relevant services based on the client's business requirements. Engage and build rapport with clients by understanding their pain points, listening actively, and offering customized solutions that align with their needs and interests. Follow up on leads generated through various marketing channels, ensuring timely communication and guiding prospects through the sales funnel toward conversion. Maintain a well-organized database of client interactions, updating call outcomes, feedback, and follow-up schedules in the CRM system to ensure continuity and personalized service. Achieve or exceed assigned sales targets consistently by employing a structured approach to sales, leveraging persuasive communication, and identifying upselling opportunities. Address client queries and resolve objections or concerns in a professional and informative manner, ensuring a positive brand experience and client satisfaction. Collaborate with internal teams such as marketing and operations to gather relevant information and ensure smooth handovers and implementation for converted leads. Stay updated on industry trends, product knowledge, and competitor offerings to communicate the company’s value proposition effectively and maintain a competitive edge. Requirements: 1–2 years of proven experience in tele-sales, client servicing, or a similar inside sales role. Excellent verbal communication skills with the ability to influence and persuade. High emotional intelligence and a client-centric approach to communication. Strong time management, organizational skills, and attention to detail. Familiarity with CRM systems and sales tracking tools is a plus. Fluent in English and Hindi; additional regional languages are a bonus. Graduate degree in any discipline. Apply here or send your resume at hrd@creatore.in Show more Show less

Job Information Date Opened 06/16/2025 Job Type Full time Industry Technology City Delhi State/Province Delhi Country India Zip/Postal Code 110015 About Us Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description About us: Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform. Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous. For more information, visit www.restroworks.com Job Description: Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships Responsibilities: Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate – develop and maintain strong relationships with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Very good and hands on with Upselling and cross selling as that is one of the major KPIs with us for this role. Educate prospects and clients about Restroworks products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients He Should be working in a product-based company where he understands the bugging issues from the product side and can coordinate will with the product team to fix them.

Sales Executive Job Location: Ahmedabad Job Type: Full-Time Job Objective: To generate quality business leads for website development, web & mobile app projects, and e-content services (like e-learning content, digital media assets, etc.), and convert these leads into confirmed work orders. The candidate should have a solid understanding of digital technologies and the ability to communicate their value effectively to clients. Key Responsibilities: 1. Lead Generation & Prospecting: Identify and research potential clients through online platforms, networking events, industry forums, and cold calling. Develop a robust database of potential clients. Utilize LinkedIn, digital ads, email marketing, and other outbound tools to reach decision-makers. 2. Client Needs Analysis: Understand client business models, pain points, and digital requirements. Conduct discovery meetings to evaluate whether services such as website development, custom mobile apps, or interactive e-content can solve their problems. Propose suitable digital solutions aligned with client needs. 3. Sales Pitch & Proposal Development: Create and deliver customized presentations, sales proposals, and quotes. Draft solution briefs in coordination with the technical team (e.g., project scope, timelines, technology stacks). Explain complex technical offerings in simple language to non-technical stakeholders. 4. Relationship Management: Maintain long-term relationships with new and existing clients. Act as a single point of contact until the deal is closed and project is handed over to delivery. Ensure recurring business through upselling and cross-selling relevant digital services. 5. Target Achievement & Reporting: Meet monthly, quarterly, and annual sales targets. Track and report all sales activities in CRM tools. Regularly update management with pipeline status, client feedback, and competition insights. 6. Industry & Market Awareness: Monitor competitor’s offerings and prepare counter-proposals where required. Attend webinars, expos, or government bidding platforms (GeM, eProcurement portals) to seek new leads. Key Skills Required: Proven sales or business development experience in IT / SaaS / software services. Strong communication, presentation, and negotiation skills. Strong understanding of commercial proposals, quotations, NDAs, and work order processes. Educational Qualifications: Bachelor’s degree in Business Administration, IT, Marketing, or equivalent. MBA in Sales/Marketing (preferred). Certifications in digital marketing or sales tools (added advantage). Experience Required: 2–6 years of experience in B2B sales of IT services or digital solutions. Experience in selling to education institutes, SMEs, startups, or government agencies preferred. Job Type: Full-time Pay: ₹60,000.00 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: Sale: 2 years (Preferred) Work Location: In person Speak with the employer +91 9313803662

Skills: Front Desk Operations, Reservation Management, Upselling, Point of Sale Systems, Complaint Resolution, Guest Relations, Time Management, Problem Solving, Reporting to the Duty Manager/ Front Office Manager in day to day Front Office Operations. Create a welcoming, professional environment for the guests. Greeting and welcoming guests and visitors courteously and professionally. Handle the front desk and maintain guest records. Guest / Group check in and Check out process, monitoring the team performance. Support the Reception team members. Manage administrative chores and multiple tasks. Managing the reception area and ensuring the back office is neat and tidy. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Show more Show less

Skills: Front Desk Operations, Communication Skills, Guest Relations, Point of Sale (POS) Systems, Upselling, Telephone Etiquette, Night Auditing, Complaint Resolution, Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, Follows procedures for issuing and closing safe deposit lockers used by guests. Show more Show less

Job Description A Territory Service Representative - Mechanical is responsible for representing the company in a specific geographical area, ensuring that all mechanical service needs of customers are addressed efficiently and effectively. Their key role involves providing on-site technical support, conducting regular maintenance, repairs, and installations of mechanical systems, and nurturing strong relationships with clients to promote satisfaction and service continuity. A successful Territory Service Representative will be a mechanically skilled professional with excellent problem-solving capabilities, adept at working independently as well as part of a larger service team. They are expected to have a thorough understanding of mechanical systems and the ability to interpret technical manuals and schematics. Customer support is critical in this role, as they are the face of the company in the field, promptly responding to service calls and proactively identifying potential issues before they become major problems. This role demands travel within the territory, requiring the ability to manage time effectively and prioritize tasks to ensure customer satisfaction at all times. Responsibilities Perform regular maintenance and servicing of mechanical systems and equipment on-site. Respond promptly to service requests, diagnosing and resolving mechanical issues efficiently. Conduct installations of mechanical systems, ensuring compliance with safety and quality standards. Develop and maintain strong customer relationships through excellent communication and service. Keep accurate records of service visits, repairs, and maintenance activities. Provide detailed reports on service activities, issues encountered, and actions taken. Educate customers on proper usage and maintenance of mechanical systems and equipment. Identify opportunities for upselling company products and services during site visits. Stay updated with industry trends and best practices to provide top-notch services. Ensure all work complies with corporate policies, safety regulations, and best practice standards. Collaborate with technical teams to resolve complex technical problems swiftly. Manage service schedules effectively to maximize productivity and customer satisfaction within the territory. Requirements High school diploma or equivalent; technical certification in mechanical systems preferred. Proven experience in mechanical service, maintenance, or a related field is required. In-depth knowledge of mechanical systems and tools, along with troubleshooting skills. Excellent communication and customer service skills for client interactions. Ability to read and interpret technical documents and service manuals proficiently. Strong organizational skills with a capability to manage multiple tasks and priorities. Willingness to travel extensively within the territory and work independently. Job Details Role Level: Mid-Level Work Type: Full-Time Country: India City: Mumbai Company Website: https://www.talentmate.com Job Function: Field Sales & Outdoor Services Company Industry/ Sector: Recruitment & Staffing What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Similar Jobs Client Service Associate Talentmate Senior Project Manager Talentmate Sales Manager - SAAS Talentmate Concierge Associate Talentmate IT & System Administrator Talentmate Customer Support Engineer Talentmate Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com. Show more Show less

We’re Hiring! Customer Success Executive Professional Wanted in Bangalore. Are you passionate about driving growth, building client relationships, and cracking new business opportunities? We’re expanding our dynamic BD team and want YOU to be a part of it! 🙌 🔹 Role: Customer Success Executive 🔹 Location: Bangalore 🔹 Experience: 1-5 years in Staffing, Connecting with clients for Apna Jobs, Setting up meetings. 🔹 What You'll Do: Customer Onboarding: Assist new customers in understanding the company’s product by providing them with comprehensive onboarding sessions. This process helps ensure a smooth transition and effective utilization of the product. Relationship Management: Develop and maintain strong relationships with customers by understanding their business needs and goals. Regular check-ins and proactive communication are key. User Training: Conduct training sessions and webinars to educate customers on new features and best practices to get the most out of the product. Customer Advocacy: Act as the voice of the customer internally by providing feedback to the product, marketing, and sales teams to improve the product and customer experience. Churn Reduction: Monitor customer health scores and usage analytics to identify at-risk accounts and implement strategies to retain them. Issue Resolution: Serve as a point of escalation for customer issues, ensuring that their problems are resolved swiftly and effectively. Renewals and Upsells: Work closely with the sales team to manage renewals and identify opportunities for upselling and cross-selling additional products or services. Customer Feedback Collection: Gather and analyze customer feedback to inform product development and improve service offerings. Maintain strong client relationships 🔹 Salary: Max 7lacs 🎯 If you’ve got the hustle, network, and a knack for consultative sales — let’s talk!

1. Sales: - Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Upselling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools 2. Operations: -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere

Key responsibilities 1. Sales: - Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Upselling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools 2. Operations: -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere

Key responsibilities 1. Sales: - Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Upselling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools 2. Operations: -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere -Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post class -Center facility audits and inputs -Ensure that we do daily audits of the center and facility including all supplies and essentials -After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full Time employment.

As a Sales Executive, you’ll drive revenue growth by building relationships, managing accounts, and closing deals. Key responsibilities include: Identifying new sales opportunities through lead generation, cold calling, and networking. Conducting product or service presentations tailored to the needs of clients and prospective customers. Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals. Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling opportunities. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Meeting and exceeding sales quotas, tracking progress using CRM software, and generating regular performance reports. Staying informed about industry trends, competitors, and emerging market opportunities to maintain a competitive edge. Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads.

ICICI Lombard insurance agents primarily focus on selling and servicing insurance products, including motor, health, and other policies. Their responsibilities include acquiring new customers, building and maintaining relationships with existing clients, and providing support throughout the policy lifecycle. Agents also play a key role in identifying and capitalizing on cross-selling and upselling opportunities. Key Responsibilities: Sales and Business Development: Acquiring new customers through various channels, including leads provided by the company, personal contacts, and market research. Selling insurance products, such as motor, health, and other policies, tailored to the customer's needs. Meeting sales targets and contributing to the overall business growth of the agency or branch. Identifying and capitalizing on cross-selling and upselling opportunities to existing customers. Customer Relationship Management: Providing excellent customer service and support throughout the policy lifecycle. Building and maintaining strong relationships with clients to ensure customer satisfaction and retention. Addressing customer queries, concerns, and claims effectively and efficiently. Policy Management and Administration: Assisting customers with policy issuance, renewals, and endorsements. Ensuring accurate documentation and record-keeping related to sales and customer information. Adhering to company policies and procedures in all sales and service activities. Compliance and Regulatory Requirements: Adhering to all regulatory guidelines and compliance requirements set by IRDAI (Insurance Regulatory and Development Authority of India). Ensuring all sales and service activities are conducted ethically and responsibly. Training and Development: Participating in training programs to enhance product knowledge, sales skills, and customer service capabilities. Staying updated on industry trends, new products, and changes in regulations.

About Us: TRIFFID, is a global partner for all things marketing. Headquartered in India and catering to global clients, we're not just a marketing agency – we're a brand's growth champions. In a world where brands strive to soar, we've mastered the art of propelling them to new heights. Our obsession? Crafting brand stories that don't just stand out, but shout out. We're not here to nod at the status quo; we're here to rewrite the rules of brand acceleration, revenue surge, and innovation. Why were we born? Born out of an unrelenting passion to see brands not only survive but thrive. At TRIFFID, we're not clock-watchers; we're trendsetters. Sleep is secondary to us, as we chase relentlessly after the results your brand deserves. What's our mojo? We're not just a full-service agency; we're a brand’s partners in crime, and co-conspirators of creativity. Collaborating hand in hand with each brand, we sculpt marketing and advertising strategies that don't just turn heads – they turn the tide of a company’s success. Our track record? Legendary. We've held hands with startups and titans, igniting their unique voices in the market. The outcome? Pure magic. From small ripples to mighty waves, our work leaves an indelible mark. So, if you're thinking of us as a cookie-cutter, we're not it. But if you're in search of trailblazing, jaw-dropping, awe-inspiring – welcome to TRIFFID. Responsibilities: Conduct thorough market research to identify trends, opportunities, and challenges within target markets, including Australia, India, USA, UK, and UAE. Monitor competitor activities and industry developments to maintain a competitive edge. Identify and pursue strategic partnerships and collaborations to enhance market positioning. Build and cultivate a tactical offline and online business network to increase brand visibility and expand the client base. Leverage your professional network to effectively pitch our services to potential clients. Actively seek and pursue new business opportunities within the local market to expand the client portfolio. Design and implement targeted account-based marketing (ABM) campaigns to generate high-quality leads and strengthen our presence in key markets. Develop and manage compelling marketing proposals that effectively communicate our value proposition to prospective clients. Negotiate contracts and successfully close deals to achieve sales targets and maximise revenue. Lead the client onboarding process, ensuring a smooth transition and successful project initiation. Create engaging presentations, reports, and other relevant materials to support marketing campaigns and client communication. Serve as a key communication liaison between internal team and client within the organisation. Identify and pursue upselling opportunities with existing clients to further enhance their business. Prepare and present regular reports to senior management on sales performance, pipeline status, and market trends. Track and measure the effectiveness of all business development efforts. Provide actionable insights and recommendations based on a thorough analysis of campaign data. Requirements: Essential technical knowledge in Advertising, SEO, SMM, PPC, Branding, WordPress, Shopify, and Email Marketing. Minimum 3 years of professional experience in a similar sales or marketing role. Prior experience working within an IT company or a marketing/advertising agency is highly advantageous. Proven track record of success in business development and sales within both domestic and international markets. Excellent written and verbal communication skills with the ability to adapt communication style to diverse audiences across global markets. Strong negotiation and persuasion skills with the ability to build rapport and influence decision-makers. Highly self-motivated, accountable, and results-oriented with a strong commitment to personal and professional growth. A proactive and long-term approach to career development within a single organisation. Proficiency in data analysis and reporting tools with the ability to interpret and combine data from various sources. Exceptional organisational and time-management skills with the ability to prioritise and manage multiple tasks effectively while meeting deadlines consistently. A creative and innovative thinker with the ability to develop and implement new approaches to support rapid business growth. A strong educational background demonstrating a comprehensive understanding of marketing fundamentals. Work Type: This is a hybrid role, you will be working from home as well as from office in Ahmedabad. Please only apply if you reside in or are willing to relocate to Ahmedabad. Work Hours: Monday to Friday : 9:30am to 7:00pm Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Application Question(s): If selected, how early will you be able to join (in days)? What is your current salary (in hand per month)? Do you reside within Delhi NCR? If not, kindly refrain from applying. Experience: Business development: 2 years (Preferred) Contract negotiation: 2 years (Preferred) Work Location: In person

ABOUT FIRSTSOURCE Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our ‘rightshore’ delivery model offers solutions covering a complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Customer Support Associate – International Chat/Voice & Upselling Grade: H1/H2 Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving customer experience by providing fast, friendly and effective service through chat/ call with accurate and personal solutions to customer enquiries. Roles & Responsibilities Revert to calls/ chats by the customer on a variety of issues The Agent will have to present and sell company services to current and potential customers Update and process information accurately into the system(s) Resolve customer problems in a timely manner Take ownership & delivery on customer commitments Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact Clear Communication - during all conversations with customers, uses simple English that delivers information and solutions in an easy manner Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers as well as treating all customers with empathy, respect and consideration. Ability to solve problems – look for solutions aligned to customer’s perspective and deliver on all commitments Teamwork – consistently work together, trust each other and engage in constructive conversations for the good of the team © Firstsource Solutions Limited | February 15, 2023 2 Key Results External Performance Measurements- ask relevant external groups to evaluate various program activities – usually through surveys of individuals within these groups – related to the services they have experienced Internal Performance Measurements- used to assess and monitor the internal operation of an organization. ROLE HOLDER PROFILE A. Preferred educational qualifications: Minimum SSC (10th) passed. B. Preferred work experience: Fresher/Experienced with a minimum of 1 year of experience in a BPO/related industry C. Skills and Competencies i. Functional / Technical: Computer literate eg. Outlook, Word, Internet Explorer Typing skills: Process specific cut-offs Good written English communication ii. Behavioral: Professional & Courteous in mannerisms Ability to liaise with customers at all levels Ability to handle and resolve complex customer calls D. Corporate Values Must demonstrate Firstsource values – REACCH that acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility. Risk-Taking Dare to go beyond Challenge status quo every day. Be strategic. Be ambitious. Be resilient. Execution Excellence Strive to be the best Collaborate, co-create and drive excellence. © Firstsource Solutions Limited | February 15, 2023 3 Agility Move ahead of time quickly Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset. Customer First Keep customers at the heart of every action. Credibility Instill trust, confidence and accountability Seek answers rooted in ‘what's right’ and not ‘who's right’. Humaneness Be fair, respectful, transparent and sensitive Care for your community; act responsibly towards the environment Show more Show less

--- Key Responsibilities 1. Customer Assistance Greet customers warmly and understand their needs. Provide product information, recommendations, and guidance. Assist with product selection and ensure customers have a seamless shopping experience. 2. Sales and Upselling Actively engage customers to promote store products and services. Upsell and cross-sell products to meet customer needs and achieve sales targets. Communicates ongoing promotions, discounts, and offers. 3. Stock Management Ensure shelves are well-stocked, organized, and visually appealing. Assist in receiving, unpacking, and arranging merchandise.Monitor stock levels and inform the team of replenishment needs. 4. Checkout Support Assist at the cash register as needed to ensure quick and efficient service. Handle returns or exchanges following company policies. 5. Customer Issue Resolution Address customer inquiries, concerns, or complaints professionally and promptly. Escalate complex issues to management when necessary. 6. Maintain Store Standards Keep the store clean, organized, and visually appealing at all times. Follow store policies and procedures, including those related to safety and security. Qualifications HSC or equivalent. Prior experience in retail, customer service, or sales is preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including evenings, weekends, and holidays. Familiarity with POS systems and basic computer skills is a plus. Skills Required Customer-focused mindset with a friendly and approachable demeanour. Strong problem-solving and decision-making skills. Ability to handle multiple tasks efficiently in a fast-paced environment. Team player with a proactive and positive attitude. Physical Requirements Ability to stand for long periods and perform repetitive tasks. Occasional lifting and carrying of items up to 20 pounds. This role offers growth opportunities within the organization and a chance to work in a dynamic retail environment. If you’re passionate about delivering exceptional customer experiences and driving sales, we’d love to have you on our team! Show more Show less

Job Description: We are seeking a Retail Sales Manager who is passionate about jewellery and experienced in team leadership and customer service. The ideal candidate will be responsible for driving sales, managing day-to-day store operations, and leading a motivated sales team to deliver an outstanding shopping experience. Key Responsibilities: Supervise and lead the sales team to achieve daily, monthly, and seasonal targets Maintain excellent customer service standards and handle VIP/priority clients Monitor in-store merchandising, displays, and product arrangement Train and coach staff on product knowledge, upselling, and customer interaction Analyze sales reports and customer feedback to improve performance Manage staff schedules, attendance, and performance evaluations Coordinate with the purchasing and inventory team for stock planning Ensure store hygiene, visual appeal, and adherence to company standards Support social media and promotional activities from the store level Requirements: Minimum 3 years of experience in retail, preferably in jewellery or fashion Proven team leadership and sales management skills Excellent communication in English and Malayalam (Hindi is a plus) Ability to handle pressure and fast-paced customer environments Good computer knowledge (POS systems, billing, MS Office, WhatsApp Business) Smart, well-groomed, and customer-focused Salary: ₹25,000 – ₹40,000 per month (based on experience) Why Join Planet Jewel? Friendly and professional work environment Opportunity to grow with a rising brand Training and career development support Be part of a team that celebrates style, tradition, and creativity Job Types: Full-time, Part-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Certainly! Below is a comprehensive job description for a Customer Relationships Associate: --- ### Job Title: Customer Relationships Associate #### Job Summary: The Customer Relationships Associate is responsible for fostering and maintaining positive customer relationships that enhance customer satisfaction and loyalty. This role involves direct interaction with customers to address inquiries, resolve issues, and promote products or services offered by the company. #### Key Responsibilities: - **Customer Interaction**: Serve as the primary point of contact for customers, responding promptly and professionally to inquiries via phone, email, and chat. - **Issue Resolution**: Identify and troubleshoot customer issues, providing timely solutions to enhance customer satisfaction. - **Product Knowledge**: Maintain an in-depth understanding of the company’s products and services to effectively communicate their benefits to customers. - **Relationship Building**: Develop and maintain strong relationships with customers to foster trust and promote long-term loyalty. - **Feedback Collection**: Gather and document customer feedback to provide insights for improving products and services. - **Cross-Selling and Upselling**: Identify opportunities to cross-sell and upsell products based on customer needs and preferences. - **Database Management**: Accurately input and maintain customer data in the CRM system, ensuring all information is up to date. - **Collaboration**: Work closely with other departments (e.g., sales, marketing, product development) to address customer needs and improve service delivery. - **Reporting**: Prepare regular reports on customer interactions, feedback, and trends to inform management decisions and strategies. - **Training and Development**: Participate in training sessions to improve product knowledge and customer service skills. #### Qualifications: - **Education**: Bachelor’s degree in business administration, communications, or a related field preferred. - **Experience**: Previous experience in customer service, sales, or a similar role is highly desirable. - **Skills**: - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and attention to detail. - Proficient in Microsoft Office Suite and experience with CRM software. - Ability to work independently and as part of a team. - Strong organizational and time management skills. #### Personal Attributes: - Empathetic and customer-focused. - Positive attitude with a desire to help others. - Adaptable to change and able to handle challenging situations with a calm demeanor. #### Working Conditions: - Office environment or remote work as required. - May require extended periods of computer work and occasional overtime during peak seasons. #### Salary: - Competitive salary commensurate with experience. Benefits may include health insurance, retirement plans, and paid time off. --- ### Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications for the role. --- This job description can be customized to meet the specific needs and culture of your organization. Job Type: Full-time Pay: ₹10,527.14 - ₹33,159.26 per month Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Service: Answering customer calls, addressing inquiries, and resolving complaints. Communication: Providing clear and concise information, actively listening to customers, and maintaining a positive and empathetic attitude. Issue Resolution: Identifying and resolving customer issues, escalating complex problems, and ensuring customer satisfaction. Database Management: Updating customer information and maintaining accurate records. Sales and Upselling: Promoting products or services and potentially upselling to customers. Technical Support: Providing technical assistance and troubleshooting issues. Data Entry: In some cases, voice process roles may involve data entry related to customer interactions. Job Type: Fresher Pay: ₹8,086.00 - ₹42,514.66 per month Benefits: Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Weekend only Work Location: In person

Job Description: We are seeking a skilled Digital Marketing Account Manager to manage and grow relationships with our IT clients. The ideal candidate will act as the main point of contact for clients, ensuring the successful delivery of digital marketing campaigns and driving client satisfaction and retention. Key Responsibilities: Manage end-to-end digital marketing campaigns for IT clients, including Google Ads, PPC, and social media advertising. Serve as the primary liaison between clients and internal teams, ensuring client needs and expectations are met. Develop strategic marketing plans tailored to IT client goals and industry trends. Monitor campaign performance, analyze data, and provide actionable insights to optimize results. Prepare and present regular reports and updates to clients. Identify opportunities for upselling and cross-selling additional digital marketing services. Build and maintain strong, long-term client relationships. Collaborate with sales, marketing, and creative teams to deliver high-quality campaigns. Stay updated on digital marketing best practices and IT industry developments. Required Skills & Qualifications: Proven experience managing digital marketing accounts, preferably in the IT sector. Strong understanding of Google Ads, PPC, and other digital advertising platforms. Excellent communication, client management, and interpersonal skills. Ability to analyze campaign data and provide strategic recommendations. Experience using CRM and project management tools. Detail-oriented, organized, and able to manage multiple client accounts simultaneously. Preferred Skills: Certifications in Google Ads or related digital marketing platforms. Familiarity with IT industry terminology and trends. Strong problem-solving and client negotiation skills. What We Offer: Competitive salary with performance-based incentives. Professional development and training opportunities. Collaborative and supportive work environment. Recognition for outstanding client management and campaign success. Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Required) Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 16/06/2025

Job Description: We are seeking a driven Digital Marketing Sales Consultant to help expand our client base in the IT and software sectors. In this role, you will consult with potential clients, understand their digital marketing needs, and recommend tailored solutions such as Google Ads, paid campaigns, and targeted outreach to generate leads and drive growth. Key Responsibilities: Identify and engage with IT and software companies to understand their digital marketing requirements. Consult with clients to recommend effective digital strategies, including Google Ads, PPC, display, and remarketing campaigns. Deliver customized proposals and presentations that align with business goals. Collaborate with internal teams to ensure smooth onboarding and execution of campaigns. Nurture client relationships to encourage renewals, upselling, and long-term partnerships. Track sales activities, maintain CRM records, and report progress against KPIs. Stay informed about the latest trends in digital marketing and the IT/software industries. Required Skills & Qualifications: Experience in consultative sales, preferably in digital marketing for IT or software clients. Strong understanding of paid media channels, especially Google Ads. Excellent communication, presentation, and client management skills. Ability to understand business models and develop tailored marketing solutions. Proficiency with CRM tools such as HubSpot, Salesforce, or Zoho. Self-motivated, organized, and target-oriented. Preferred Skills: Google Ads certification or similar digital marketing credentials. Familiarity with SaaS, B2B software, or IT solution selling. Analytical thinking with the ability to translate data into insights. What We Offer: Competitive base salary with commissions and bonuses. Learning and growth opportunities in a high-demand industry. Collaborative, supportive team environment. Recognition for exceptional sales performance. Job Type: Full-time Pay: ₹15,000.00 - ₹45,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Required) Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 16/06/2025