The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations.The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.When beauty and tech collide, the impossible can happen!In our journey, we are looking for talented individuals who can lead us on this mission.Would you like to be a part of the adventure?We have a suitable opportunity in the
CPD Division
for the position of
Transformation Lead
In this role, you will be you will play a pivotal role in shaping the future of our business. You will lead high-impact projects from inception to completion, overseeing all aspects of project delivery, including budget, timeline, and change management. You will collaborate with diverse stakeholders to achieve positive business outcomes such as increased revenue, streamlined processes, and enhanced operational efficiency. This includes identifying transformation opportunities, developing strategic roadmaps, and ensuring seamless execution.The ideal candidate possesses a strong consulting background, a proven track record of delivering complex projects, and a passion for innovation. Experience in the FMCG industry is highly desired, along with a data-driven approach to problem-solving and the ability to navigate dynamic market landscapes
.
The Candidate should have
10+ years
of professional experience with
FMCG/ Consulting
. The location of the job will be Mumbai.
Key Responsibilities
- Route to Market Optimization:
- General Trade: Maximizing extraction and optimizing expansion through initiatives such as route-to-market (RTM) footprint design, infrastructure blueprints, channel programs, and execution efficiency improvements.
- Modern Trade: Maximizing availability, ensuring optimal visibility, and driving consistent execution excellence in areas like on-shelf availability (OSA), share of shelf (SOS), and promotional compliance.
- E-commerce: Driving growth by maximizing traffic, conversion rates, and average order value.
- Sales Planning Automation: Streamlining sales planning processes through automation to reduce manual effort and improve forecast accuracy.
- Organization Design: Developing a future-forward organizational blueprint, including people deployment strategies, roles and responsibilities (RACI) matrices, and key performance indicators (KPIs).
- Data Visualization & Analytics: Leading projects focused on data visualization and establishing an analytics charter to enhance data-driven decision-making.
Functional Skills
- Project Leadership & Delivery:
- Lead and manage complex, cross-functional projects from inception to completion, ensuring on-time and within-budget delivery.
- Collaborate closely with business process owners to co-design and implement innovative solutions.
- Proactively identify, assess, and mitigate potential project risks and issues, escalating concerns as needed.
- Develop and maintain detailed project plans, tracking progress and providing regular status updates to stakeholders and steering committees.
- Process Optimization & Design:
- Utilize a user-centric design approach to map end-to-end processes, identifying areas for improvement in existing operations and systems.
- Conduct comprehensive research (qualitative and quantitative) to understand user behaviors, pain points, and opportunities.
- Analyze research findings to reframe problem statements, develop future scenarios, and identify sustainable opportunities that challenge the status quo.
- Design and facilitate engaging co-creation sessions and immersive workshops (both in-person and virtual) with cross-functional teams.
- Change Management & Stakeholder Engagement:
- Develop and execute comprehensive change management strategies and plans to drive adoption of new processes and solutions.
- Collaborate with stakeholders and agencies to create impactful communication assets that promote engagement and understanding.
- Build and maintain strong relationships with key stakeholders to ensure effective change implementation and ongoing engagement.
Key Competencies
- Project Management Expertise: Minimum of 4 years of proven experience leading and successfully delivering multiple projects or programs that have demonstrably improved business outcomes.
- Exceptional Organizational & Communication Skills: Highly organized with excellent communication skills, demonstrating the ability to effectively plan, prioritize, and manage projects within deadlines, budget, and scope.
- Collaborative Leadership: Demonstrated ability to build strong relationships and effectively collaborate within a highly matrixed organization, including working with diverse stakeholders, business partners, and external vendors.
- Proactive & Adaptable: Self-starter with a high tolerance for ambiguity and the ability to create structure in dynamic environments. Experience working in an agile setting is a plus.
- Strong Interpersonal & Influencing Skills: Ability to communicate effectively and build rapport with business stakeholders at all levels.
- Analytical & Data-Driven Mindset: Proven ability to apply analytical thinking to understand business needs, translate them into actionable requirements, and develop/execute effective implementation and change management plans. Experience working with data and extracting insights is essential.
- Growth Mindset: A positive, open-minded, and proactive learner with a demonstrated ability to quickly acquire and apply new knowledge and skills.
Physical Demands (e.g. % travel):
- Travel will be need based
Education
L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.
