Training Specialist

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

• Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/mycompany/
• Link for our website: https://www.niit.com/en/learning-outsourcing/

Training Specialist

This role focuses on coordinating logistics, supporting trainers, delivering pre-defined modules, and ensuring an excellent learner experience while tracking measurable outcomes.

Program Execution & Coordination

• Coordinate all aspects of learning programs including

  training invitations, participant communications, pre-work distribution, and attendance tracking

  .
• Maintain and publish

  learning calendars

  , ensuring programs are promoted and scheduled effectively.
• Support

  multiple training modalities

  (virtual, classroom, blended), ensuring all technical and logistical requirements are met.
• Prepare and manage

  training reports, dashboards, and post-session feedback

  for stakeholders.
• Partner with internal teams to align sessions with business priorities and

  escalate operational challenges with solutions

  .

Content Support & Facilitation

• Deliver

  pre-designed behavioural and soft skills programs

  for entry- and mid-level employees, adapting delivery style to diverse audiences.
• Support senior facilitators in

  localizing and contextualizing content

  to meet regional or functional needs.
• Assist in

  developing microlearning and digital learning assets

  to enhance program accessibility and learner engagement.

Learning Technology & Administration

• Manage learning management system (LMS) updates, program enrollments, and reporting.
• Troubleshoot participant issues related to technology, scheduling, or resources.
• Maintain an up-to-date

  repository of learning materials

  for trainers and participants.

Evaluation & Continuous Improvement

• Collate

  feedback data

  , prepare evaluation reports, and recommend improvements based on learner insights.
• Conduct

  follow-up surveys and assessments

  to track knowledge retention and skill application.
• Research

  emerging trends in behavioural learning

  to suggest enhancements to training approaches.

What We’re Looking For

Experience & Expertise

• Strong track record in

  program coordination, content customization, and end-to-end training delivery

  .
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field (Master's degree preferred).
• Minimum 8-12 years of experience designing and delivering behavioral/soft skills/managerial development/voice and accent programs.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication, presentation, and facilitation skills.
• Ability to build strong relationships with participants at all levels of the organization.
• Experience with various training modalities (classroom, virtual, blended learning)
• Background in psychology, organizational behavior, HR, or related field preferred
• Experience with using AI for L&D
• Advanced degree in psychology, organizational development, adult learning, or related field preferred
• Professional certifications (ICF coaching credentials, MBTI, DiSC, Hogan, etc.) highly valued
• Experience partnering with mid- to senior-level stakeholders to align training with business needs.

Skills & Competencies

• Expertise in

  facilitating behavioral and soft skills programs

  using blended learning methodologies (classroom, virtual, simulations).
• Proficiency in

  learning technology platforms

  (LMS, digital content tools, and virtual delivery platforms).
• Strong

  program management skills

  , including the ability to handle multiple large-scale projects simultaneously.
• Competence in

  training evaluation frameworks

  and reporting, including analyzing ROI and impact metrics.
• Excellent

  communication, presentation, and interpersonal skills

  to engage varied audiences.

Personal Attributes

• Growth mindset with a

  passion for enabling behavioral transformation

  .

• High emotional intelligence

  with strong cultural fluency to work effectively across global contexts.
• Adaptable and solution-focused, with the ability to handle challenges independently.
• Strong

  ownership of program outcomes

  with a commitment to continuous improvement.

Good To Have Skills

• Exposure to content development.

• Knowledge of e-learning tools.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regardto race, color,religion, sex, sexual orientation, gender identity, nationalorigin, disability, veteranstatus, or any other protected characteristic.