Training Specialist

Company Description

Haveli, established in 2002, has become a leader in authentic Punjabi hospitality and culinary excellence. Our restaurant division showcases the rich flavors of Punjabi cuisine through timeless classics and innovative interpretations, all crafted with fresh, locally-sourced ingredients. The Heritage, our banqueting division, curates unforgettable experiences for weddings and corporate events. Committed to rigorous hygiene protocols, Haveli ensures a safe and authentic dining experience. As we expand beyond Punjab, we invite you to join us in setting new standards for Punjabi hospitality.

Role Description

This is a full-time on-site role for a Training Specialist located in Jalandhar. The Training Specialist will be responsible for developing and implementing training programs, designing instructional materials, and conducting training sessions for employees. The role involves assessing training needs, enhancing customer service skills, and ensuring the effectiveness of training programs. Collaboration with various departments to support organizational development goals is also a key aspect of this role.

Qualifications

• Strong Communication skills
• Expertise in Training & Development, including Training and Instructional Design
• Customer Service skills
• Ability to work collaboratively with different teams
• Bachelor's degree in Human Resources, Education, or related field
• Experience in the hospitality industry is a plus
• Exceptional organizational and time-management skills