• Bachelor’s Degree from an accredited university or 2+ years of experience at Amazon • 5+ years of relevant experience in training, learning & development, operations, or leadership roles • Proven ability to coach, mentor, and deliver performance-related training • Strong data analytics skills, including proficiency in advanced Excel strategies for interpreting operational insights • Expertise in training facilitation, ensuring effective communication across diverse teams • Proficiency in MS Office Suite, email, and general computer applications • Demonstrated ability to prioritize, manage, and complete projects within tight deadlines • Experience in goal setting and strategy development, aligning department objectives with broader organizational priorities • Ability to effectively train and engage peers, hourly associates, and exempt personnel At Amazon, we are committed to delivering exceptional customer experiences, ensuring timely and high-quality order fulfillment. The Learning Manager, Sort Center plays a pivotal role in enhancing associate performance, developing operational leadership, and driving continuous improvement through structured learning programs. This role is responsible for coordinating and executing end-to-end training initiatives, ensuring seamless onboarding, skill development, and compliance for both associates and operational leaders within the SC. Key job responsibilities • Training Program Implementation o Deploy network-standard training programs for associates, managers, and trainers, including training needs analysis, cross-training, and leadership development. o Ensure consistent execution of structured onboarding and upskilling programs aligned with Amazon’s operational standards. • Trainer Development & Deployment o Oversee the development, scheduling, and performance of trainers, ensuring productivity and effectiveness in delivering learning programs. o Provide coaching, feedback, and guidance to trainers to ensure continuous skill enhancement. • Operational Collaboration & Planning o Partner with Operations Managers & Leaders across all SCs in the network to identify skill gaps and align training schedules. o Act as a proactive partner with internal stakeholders to drive improvements in safety, quality, productivity, and customer experience metrics. • Content Management & Compliance Tracking o Manage and customize training content to meet hub-specific requirements while ensuring adherence to compliance standards. o Track training completion and effectiveness, maintaining visibility on associate and leadership development progress. • Facilitation & Stakeholder Engagement o Lead workshops and hands-on training sessions for operational associates, ensuring compliance with Amazon policies and procedures. o Work closely with the Operational partners and cross-functional teams to address training needs and enhance workforce productivity. o Oversee the development of facilitators and trainers, ensuring consistent delivery of learning programs. • Performance Evaluation & Data-Driven Insights o Establish metrics to evaluate training effectiveness, operational efficiency, and learning impact. o Drive continuous feedback loops, conduct learning assessments, and suggest improvements to optimize training impact. o Proactively identify challenges in SC operations and implement learning-based solutions for problem resolution. o Utilize advanced Excel strategies to interpret data and propose actionable insights for continuous improvement initiatives. Master’s Degree in a related field (Learning & Development, Operations, Business Management, etc.) Proven track record showing progression in Training/Learning Management over the last 5+ years in manufacturing, production, or distribution leadership roles Ability to adapt to fast-paced, dynamic environments, navigating ambiguity with confidence and agility Strong desire to thrive in a rapidly growing, evolving business landscape Experience in Kaizen and Continuous Improvement, driving operational efficiency through structured learning methodologies Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Any Graduation · Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred. · People management experience essential. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable. · Experience in handling live operation preferred (wherein troubleshooting and decisions have to be taken on the spot) · Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such as six sigma, Kaizen etc. · Good communication skills - both spoken and written English is must At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Channel Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Title: Channel Team Lead Typical responsibilities will include: · Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Essential Skills - Strong execution skills, Action oriented, go getter - Resourceful to identify the way to get things done using limited resources - Ability to work under pressure situations - Ability to work in ambiguous situations and to come out with solutions as per the situations faced Any Graduation Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred. People management experience essential. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable. Good communication skills - both spoken and written English is must. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Purview of a Operations Manager Manager-III, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Key job responsibilities - Constantly identifying opportunities to improve team performance and owning associated change management. · Developing and/or referring to performance metrics to drive team performance and business results. · Identifying the business impact of trends and making data backed decisions. · Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) · Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Work with Ops manager to identify improvement projects for the sites and drive projects for the site. Responsible for continual improvement, Process excellence and Standardization at site Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly Experience in e-commerce, retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

A Bachelor’s or Master’s degree is required from a recognized university.  10+ years’ experience in a people management role, leading teams, and growing organizations  7+ years’ experience in Security and/or Loss Prevention within a supply chain, manufacturing, warehousing or oil and gas, environment, including significant experience in distribution and logistics operations at management level,  Should have experience in managing team (excluding third party guarding/security service providers)  Proven experience in Security Risk Management, and the conduct of Security Risk Assessments.  Proficient with MS Office Professional Suite, including intermediate knowledge of Excel  Decision Making/ Problem Solving - ability to proactively gather relevant operational data from appropriate sources, conduct investigative analysis to identify security/loss prevention opportunities.  Communication and Influencing - Excellent verbal and written communication  Experience in a similar senior level role and proven ability to handle senior stakeholders. The primary objective of the Sr. Security & Loss Prevention (SLP) manager is to ensure the protection of people & assets of amazon sites in accordance with GSO guidelines and Policies. The Sr. Security & Loss Prevention (SLP) manager is a key role in INSLP team and reports to Regional Manager. The role is cross-functional which requires deep collaboration and influencing ability with stakeholders from business and corporate functions. They assist Regional Manager SLP in day to day activities such as investigations, Risk assessments, crisis management, shrink analysis and implementation of security policies, initiatives etc. across all miles. They partner with the regional and program management teams to deliver on projects and drive compliance in the assigned area of responsibility. Roles and Responsibilities: The following are general areas of responsibility for a Sr. SLP manager. Planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. Identify, analyze and prevent inventory shrink/ loss in the defined areas of responsibility. Drive self and teams performance metrices through effective mechanisms. Engage closely with the relevant stakeholders to build trust and develop mechanisms which add value to business and customer. Ensure optimum utilization of the resources to maintain high quality and timely support to business teams. Should be able conduct risk assessment for the respective sites and work in accordance with the global security policies and guidelines. Ability to independently handle emergency/crisis situations and secure people and assets. Contributes in supporting complex investigations into significant acts of wrongdoing against Amazon. Maintains Cluster Loss/shrink metrics including the compiling of regular management reports and has an active role in governance and control mechanisms. Overseeing the planning, design, installation and ongoing maintenance of physical security measures to meet the operational needs and the risk management requirements. Implementing training and awareness improvement initiatives for various levels within the function, operations and support functions. Supporting launches of new sites and ensuring adequate physical security measures are being installed to meet standards and risk management requirements in conjunction with the Global site security compliance and build books. Forecast, prepare and track CAPEX and OPEX costs as per OP & IOP plan. Monitor and measure vendor performance. Effectively Engage with Law enforcement in matters related to crisis, investigation or loss prevention whilst adhering to all applicable laws. Certified Lean Sigma Green Belt, Black Belt and/or delivered on projects using concepts.  Project Management Certification (PMP)  Industry qualification/certification such as CPP, PCI, PSP, CFE, etc  Experience owning program strategy and end to end delivery  Experience in change management principles and performance evaluation processes  Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders  Experience in delivering projects within scope, time, budget and quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Speak, write, and read fluently in English - Experience with Microsoft Office products and applications At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Key job responsibilities Typical responsibilities will include: · Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Bachelor's degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Channel Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Key job responsibilities Key job responsibilities Typical responsibilities will include: · Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience - Bachelor's degree - Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics The WHS Manager will be responsible for partnering with site operations teams at ATS stations to execute company safety policies and ensure compliance with all applicable local and regional regulations. By leveraging lean principles and kaizen methodologies, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risks in our processes, ensuring a safe and healthful working environment for our Associates. The WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator, delivering clear, concise, and consistent messages, both verbally and in writing. This individual will instruct and train Operations Leaders in company safety policies and assist operations site teams in incorporating our safety standards at their sites. The WHS Manager will be required to identify best practices and incorporate them into our standards to continuously improve company safety policies. They must possess excellent knowledge of safety programs, relevant safety regulations, environmental standards, and ergonomic principles, demonstrating this expertise when working with Operations. The WHS Manager will be responsible for leading a WHS & Safety team comprising Safety Specialists, Safety Coordinators, and Onsite First Aid Associates. This individual must create and execute leadership development plans for the Safety Associates on their team. They must communicate safety team expectations, provide frequent and appropriate feedback to their safety teams, and ensure they are executing the core competencies of an Amazon safety professional. Key job responsibilities The Workplace Health and Safety (WHS) Manager is responsible for partnering with senior Cluster Operations Managers for WHS and environmental compliance in their clusters. This role facilitates safe operations for 12 stations with a capacity of 65K to 1lac unit shipments in BAU and up to 1.8lac units during peak. The role has to work closely with multiple Cluster Operations Managers, 12 Station Managers, and Support Partners from SLP, PXT, and RME. This is a people manager role responsible for three blue-badge officers, five yellow-badge supervisors, and 10 contingents yard marshal employees. This manager will need to maintain building and process path level Risk assessments in order to recommend control measures to pre-empt injury to associates. This position maintains audit records and Austin entries for the cluster, according to global safety standards and local regulations. This position requires the confidence, Subject Matter expertise and communication skills along with and cross-business coordination abilities to be able identify, scope and roll out safety improvement projects in their cluster. The WHS Manager will need to analyse data of injuries, Near Misses and Dragonfly inputs to identify trends to help the Region in decision-making to drive improvements. Effective communication, both verbal and written, is crucial for this role. This manager is responsible to educate and drive awareness on WHSMS procedures and drive standardization through identification and correction of Non-compliance to standards. The cluster manager will drive the Site Self-Audits on these WHSMS procedures at a high bar to ensure zero non-compliance in legal audits. The manager will need to build effective partnerships across functions such as HR, Facilities, Operations, and WHS Peers to be able to support their team to raise the bar on safety reporting and CAPA closures. During peak periods, they anticipate and mitigate potential safety hazards and scale up safety awareness of new hires in the cluster. Making informed decisions in ambiguous situations and knowing when to escalate issues is crucial to operate in the fast-paced Last Mile business. WHS manager will lead a team of WHS employees will communicate team expectations and goals, providing regular and actionable feedback. Reducing team attrition rates and developing employees for promotion are key objectives. They will conduct consistent one-on-one meetings and support career growth plans for their team. Assigning stretch assignments based on skill sets and developmental needs is part of their role. This manager will recognize and reward individual and collective successes frequently and balance daily routines with coaching, development, and continuous improvement initiatives for their team. Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.