Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Overall Objectives of role:- Plays a crucial role in supporting the business development team in achieving the organization objectives. Involves supporting growth opportunities through sharing key market and competitor insights. This position involves coordinating and responding to requests for proposals, ensuring timely and accurate submissions, and collaborating with cross-functional teams to create synergy for effective proposal submissions to the client Roles & Responsibilities:- Secondary market research encompassing details of industry mapping, competitor mapping, latest news on industry innovations and key market insights Developing business reports for recommending expansion to new industry segments & geographies Custodian and driver of business leads received from the lead generation agencies, ensuring the same is followed up till closure Ensuring implementation of all tech led initiates by the organization to the complete sales team Curate customized presentations for new business opportunities in line with the inputs received from the sales and operations team Formulate transition plans & ensure seamless execution of the same involving all stake holders Prepare presentations for the internal management and governance requirements Feed market insights to the management & all internal stakeholders in a timely manner Contribute to augment & develop new solutions for IFM & New technology initiatives Maintain a comprehensive database of RFPs, proposals, and outcomes. Preferred Skills:- MBA/ PGDM Strong written and verbal communication skills Excellent power point skill Proficient in excel Knowledge in using Power BI/ AI tools Experience in secondary research and reporting Show more Show less
Company Interview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Role and Responsibilities Generate new leads for business expansion in line with the assigned business target Lead the end-to-end development of high-quality and tailored proposals in response to RFPs Liaison with the operations team to create high quality value proposition for all prospective clients Developing new industry segments & geographies Develop and execute strategies based on a consultative problem-solving approach Curate customized problem-based solutions for clients of diverse industry segment Formulate transition plans & ensure seamless execution of the same involving all stake holders Feed market insights to the management & all internal stakeholders Contribute to augment & develop new solutions for IFM & New Technology initiatives All leads to be updated in the CRM software/ Sales tool in a timely manner Stay informed about industry trends, competitor activities, and client needs to enhance proposal competitiveness Maintain a comprehensive database of RFPs, proposals, and outcomes Show more Show less
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Desired Candidate Profile:- The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate should have previous experience in related Industry or field. Roles & Responsibilities:- Business Management Achieve Revenue and G.O.P. for the region as per budget Strategic Business projections & budgeting Influence region towards sustainable self-propelling growth track Stakeholder Management Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement People Management Ensure Safety best practices are rolled out across all sites Develop and train teams to ensure capability building for business continuity Engage and motivate team to ensure maximum productivity and better output Governance Adhere to company Q&A objectives and processes Ensure statutory compliance is maintained at the desired levels Preferred Skill Set:- Proficient team management skills Tenacious client engagement capabilities Fair command on communication and presentations Show more Show less
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization : To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- To provide receptionist and front office duties in accordance with company policies, procedures and processes. Travel Bookings (International & Domestics). Administration & Facility Management. Responsible for handling incoming and outgoing calls including distribution (transfer calls) Answer inquiries regarding services and availability of the personnel. Assisting international guest if any Schedule, reschedule and cancel appointments. Respond to emails and office correspondence. Sort and distribute incoming mail (couriers) Assist in resolving client’s issues and complaints. Show more Show less
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization : To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- Having good knowledge about TDS reconciliation Manage TDS receivable including tracking and ensuring timely reconciliation of TDS Knowledge about billing / receivable process Preparation of reports in excel as per requirement from management. Preparation of power point presentation as per requirement from management. Skills:- Good knowledge of excel is required SAP knowledge will be added advantage Attention to detail, analytical skills, and strong communication skills. Show more Show less
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- Drive account conversions into flagship accounts. Establish and implement process standardization, including documentation and reporting mechanisms (G-R-G Standards). Develop and deploy key documentation like: Employee Data Management Monthly Management Review (MMR) Reports Minutes of Meeting (MoM) Standardization Best Practices & Initiative Documentation Internal Review & Governance Framework Client Reporting & Documentation Standardization Townhall Calendar Management Client Expectation Documentation Control Mechanism Implementation Foster a culture of safety assessments across sites through digitalized framework. Ensure timely updates and reporting within the Account CRM system. Training of CRM application across stakeholder group. Conduct site visits and client meetings to capture the Voice of Customer (VOC). Organize client workshops and develop solution-oriented documentation. Administer and analyze Customer Satisfaction (CSAT) surveys. Conduct process audits Lead or participate in customer experience (CXM) events and initiatives to enhance service quality and client satisfaction. Key Skills:- Good Excel skills (pivot tables, formulas, charts, etc.). Experience with BI tools like Power BI, Tableau or similar is a plus Good understanding of customer metrics and service workflows. Analytical mindset with attention to detail. Effective communication and documentation skills.
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization : To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Role Summary Leadership Operations role based in Mumbai. It will oversee and manage all operations for residential properties in the Western region. This leadership role focuses on driving operational excellence with facility management during construction phase/ post construction phase ensuring compliance with industry standards, and enhancing customer satisfaction. The ideal candidate should have extensive experience in facilities management, specifically for residential complexes with a blend of hospitality acumen, customer-centric thinking, and operational excellence. Key Responsibilities Operational Management: Oversee the daily operations of residential properties across the Western region. Ensure smooth functioning of services, including housekeeping, maintenance, security, landscaping, and utilities. Implement standard operating procedures (SOPs) to maintain consistency and efficiency. Team Leadership and Development: Lead, train, and mentor regional teams, including property managers and on-site staff. Build a high-performing team culture focused on accountability and customer satisfaction. Customer Service Excellence: Act as the point of escalation for resident complaints and ensure prompt resolution. Regularly engage with Resident Welfare Associations (RWAs)and property owners to understand and address their concerns. Budgeting and Financial Management: Prepare and manage the regional operational budget, ensuring cost control without compromising quality. Oversee vendor contracts, payments, and procurement for the region. Compliance and Risk Management: Ensure compliance with statutory and regulatory requirements for residential properties. Conduct regular audits and risk assessments to maintain safety and security standards. Vendor and Stakeholder Management: Manage relationships with key vendors and service providers to ensure high-quality service Coordinate with internal stakeholders, including HR, finance, and corporate teams, for smooth operations. Continuous Improvement: Identify and implement innovations and best practices to enhance the living experience for residents. Monitor KPIs and prepare regular performance reports for senior management.
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Desired Candidate Profile:- The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate should have previous experience in related Industry or field. Roles & Responsibilities:- Business Management Achieve Revenue and G.O.P. for the region as per budget Strategic Business projections & budgeting Influence region towards sustainable self-propelling growth track Stakeholder Management Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement People Management Ensure Safety best practices are rolled out across all sites Develop and train teams to ensure capability building for business continuity Engage and motivate team to ensure maximum productivity and better output Governance Adhere to company Q&A objectives and processes Ensure statutory compliance is maintained at the desired levels Preferred Skill Set:- Proficient team management skills Tenacious client engagement capabilities Fair command on communication and presentations
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization : To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- Preparing monthly and annually GST compliances for GSTR 1, GSTR 3B, GSTR 6 return and GSTR 9/9C GSTR2A/2B/IMS Reconciliation Preparation of working for submission of Indirect Tax Matters (Notice, Assessment, Audits etc.) Working knowledge of Direct Tax (TDS payment and return, Form 16/16A, Tax Audit and IT return workings) Preferred Skills:- Good knowledge of excel is required SAP knowledge will be added advantage Knowledge of Taxation and GST Attention to detail, analytical skills, and strong communication skills.
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- To conduct training for all site employees – Front Office Executives, Housekeepers, Pantry Boys etc. To generate site training reports for the site. Execute trainings as per need or as scheduled during allocation of sites. Gauge training effectiveness post training through evaluations and on the job reviews. Manage site audit. Preferred Skills:- Communication Skills People Management Skills Interpersonal Skills & Relationship-Building Basic MS Office (Word, Excel & PowerPoint) Client Handling Skills
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Role and Responsibilities:- Managing Soft services related operations. Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping team, collecting all documents for compliance audit. Taking facility rounds and find out snags and raising tickets for the same. Preparing the Daily/Weekly and Monthly reports. Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping supervisors during the shift to discuss and communicate priorities for the shift and address complaints Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary
You will be working at PSIPL, a company that offers a wide range of facilities management solutions aimed at delivering cost-effective and sustainable results for clients. Your responsibilities will include conducting training for various site employees such as Front Office Executives, Housekeepers, and Pantry Boys. You will need to generate site training reports, execute trainings as scheduled, evaluate training effectiveness, and manage site audits. PSIPL is committed to providing value-based solutions to clients by following a comprehensive services management approach and adhering to principles of quality, trust, and service excellence. The organization holds certifications such as ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015, and EnMS 50001:2011 to ensure quality, safety, and environmental sustainability. The vision of PSIPL is to be the preferred choice for delivering excellence in integrated solutions and experiences. The company values continuous improvement, entrepreneurial spirit, respect for people, responsibility, accountability, teamwork, and business ethics. To excel in this role, you should have strong communication, people management, interpersonal, and relationship-building skills. Proficiency in basic MS Office applications (Word, Excel, PowerPoint) and client handling skills will be beneficial for this position.,
As a key member of PSIPL team, you will be responsible for overseeing the operations of residential properties in the Western region with a focus on driving operational excellence and enhancing customer satisfaction. Your role will involve managing daily operations, ensuring smooth services, implementing SOPs for efficiency, and maintaining high standards of quality and compliance. You will lead and mentor regional teams, including property managers and on-site staff, to build a culture of accountability and customer satisfaction. Acting as the point of escalation for resident complaints, you will work towards prompt resolution and engage with Resident Welfare Associations (RWAs) and property owners to address their concerns effectively. In addition, you will be responsible for preparing and managing the regional operational budget, ensuring cost control while maintaining service quality. Compliance with statutory and regulatory requirements, conducting audits and risk assessments, and managing relationships with vendors and stakeholders will also be part of your key responsibilities. Your role will involve identifying and implementing innovations to enhance the living experience for residents, monitoring KPIs, and preparing performance reports for senior management. The ideal candidate for this position should have extensive experience in facilities management, particularly in residential complexes, with a focus on operational excellence, customer-centric thinking, and team leadership. If you are looking for a challenging opportunity to make a significant impact in the facilities management sector and contribute to creating compelling value-based solutions for clients, we invite you to join our team at PSIPL.,
Company Interview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Role and Responsibilities Qualify & Follow prospective leads with new clients Developing new industry segments & geographies Develop and execute strategies based on a consultative problem-solving approach Carry all the stakeholders to understand the client, its needs, pain areas & all aspects of business opportunities Curate customized problem based solutions for clients of diverse industry segment Deliberate the solution, commercial alignment and ensure PSIPL has the first right of refusal from the clients at all times Formulate transition plans & ensure seamless execution of the same involving all stake holders Feed market insights to the management & all internal stakeholders Contribute to augment & develop new solutions for IFM & New Technology initiatives Create more champions & take up new challenges/ bigger roles Effective & structured lead management Lead the end-to-end development of high-quality and tailored proposals in response to RFPs. Stay informed about industry trends, competitor activities, and client needs to enhance proposal competitiveness. Maintain a comprehensive database of RFPs, proposals, and outcomes.
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences. Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Overall Objectives of role:- Plays a crucial role in supporting the business development team in achieving the organization objectives. Involves supporting growth opportunities through sharing key market and competitor insights. This position involves coordinating and responding to requests for proposals, ensuring timely and accurate submissions, and collaborating with cross-functional teams to create synergy for effective proposal submissions to the client Roles & Responsibilities:- Secondary market research encompassing details of industry mapping, competitor mapping, latest news on industry innovations and key market insights Developing business reports for recommending expansion to new industry segments & geographies Custodian and driver of business leads received from the lead generation agencies, ensuring the same is followed up till closure Ensuring implementation of all tech led initiates by the organization to the complete sales team Curate customized presentations for new business opportunities in line with the inputs received from the sales and operations team Formulate transition plans & ensure seamless execution of the same involving all stake holders Prepare presentations for the internal management and governance requirements Feed market insights to the management & all internal stakeholders in a timely manner Contribute to augment & develop new solutions for IFM & New technology initiatives Maintain a comprehensive database of RFPs, proposals, and outcomes. Preferred Skills:- MBA/ PGDM Strong written and verbal communication skills Excellent power point skill Proficient in excel Knowledge in using Power BI/ AI tools Experience in secondary research and reporting
PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost-effective, sustainable results at our clients" facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions, and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our diverse clients from various business sectors. We are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust, and service excellence. The certifications of ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015, and EnMS 50001:2011 reflect our commitment to quality, safety, and environmental sustainability. Our vision is to be the first choice in delivering excellence in integrated solutions & experiences. We stand by the values of Continuous Improvement, Entrepreneurial Spirit, Respect For People, Being Responsible and Accountable, Team Work, and Business Ethics. **Role and Responsibilities:** - Qualify & Follow prospective leads with new clients - Developing new industry segments & geographies - Develop and execute strategies based on a consultative problem-solving approach - Carry all the stakeholders to understand the client, its needs, pain areas & all aspects of business opportunities - Curate customized problem-based solutions for clients of diverse industry segments - Deliberate the solution, commercial alignment and ensure PSIPL has the first right of refusal from the clients at all times - Formulate transition plans & ensure seamless execution of the same involving all stakeholders - Feed market insights to the management & all internal stakeholders - Contribute to augment & develop new solutions for IFM & New Technology initiatives - Create more champions & take up new challenges/ bigger roles - Effective & structured lead management - Lead the end-to-end development of high-quality and tailored proposals in response to RFPs - Stay informed about industry trends, competitor activities, and client needs to enhance proposal competitiveness - Maintain a comprehensive database of RFPs, proposals, and outcomes.,
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Role Summary:- The Manager is responsible for delivering a superior customer experience at the real estate sales office. This will include overseeing the front office operations, co ordinating hospitality services, managing high end client experience journey at Sales office, ensuring the ambience and service levels align with the brands premium image. Roles & Responsibilities:- Client Experience & Hospitality. Overall ambience and experience management. Setting of standards & developing immersive experience strategies. Co ordination & Communication with sales team, external agencies and cross functional collaboration. Implementation of new innovative ideas. Familiar with CRM & visitor management system. Preferred Skills:- Communication Skills People Management Skills Interpersonal Skills & Relationship-Building Basic MS Office (Word, Excel & PowerPoint) Client Handling Skills Preferred from Hospitality & Facility Industry
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Desired Candidate Profile:- The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate should have previous experience in related Industry or field. Roles & Responsibilities:- Achieve Revenue and G.O.P. for the region as per budget Strategic Business projections & budgeting Influence region towards sustainable self-propelling growth track Stakeholder Management Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement People Management Ensure Safety best practices are rolled out across all sites Develop and train teams to ensure capability building for business continuity Engage and motivate team to ensure maximum productivity and better output Governance Adhere to company Q&A objectives and processes Ensure statutory compliance is maintained at the desired levels Preferred Skill Set:- Strong written and verbal communication skills Proficient in Excel/PowerPoint Customer centricity Strategic Thinking Proficient team management skills Tenacious client engagement capabilities
As a Manager at PSIPL, your role involves delivering a superior customer experience at the real estate sales office. You will oversee the front office operations, coordinate hospitality services, manage the high-end client experience journey at the Sales office, and ensure that the ambience and service levels align with the brand's premium image. **Key Responsibilities:** - Manage client experience and hospitality. - Oversee overall ambience and experience management. - Set standards and develop immersive experience strategies. - Coordinate and communicate with the sales team, external agencies, and ensure cross-functional collaboration. - Implement new innovative ideas. - Familiarity with CRM and visitor management system. **Qualifications Required:** - Excellent communication skills. - Strong people management skills. - Proficient in interpersonal skills and relationship-building. - Basic knowledge of MS Office (Word, Excel & PowerPoint). - Client handling skills. - Preferred background in Hospitality & Facility Industry. At PSIPL, we offer smart and innovative facilities management solutions aimed at providing cost-effective and sustainable results for our clients. Our comprehensive services management approach is built on our cherished principles of quality, trust, and service excellence. With certifications such as ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015, and EnMS 50001:2011, we are committed to quality, safety, and environmental sustainability. Our vision is to be the first choice in delivering excellence in integrated solutions & experiences, while our core values include continuous improvement, entrepreneurial spirit, respect for people, responsibility, accountability, and teamwork.,
Company Overview:- PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors. We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence. The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability. Vision of the organization: To be the first choice in delivering excellence in integrated solutions & experiences Values that we stand by: Continuous Improvement Entrepreneurial Spirit Respect For People Being Responsible and Accountable Team Work Business Ethics Roles & Responsibilities:- Drive account conversions into flagship accounts. Establish and implement process standardization, including documentation and reporting mechanisms (G-R-G Standards). Develop and deploy key documentation like: Employee Data Management Monthly Management Review (MMR) Reports Minutes of Meeting (MoM) Standardization Best Practices & Initiative Documentation Internal Review & Governance Framework Client Reporting & Documentation Standardization Townhall Calendar Management Client Expectation Documentation Control Mechanism Implementation Foster a culture of safety assessments across sites through digitalized framework. Ensure timely updates and reporting within the Account CRM system. Training of CRM application across stakeholder group. Conduct site visits and client meetings to capture the Voice of Customer (VOC). Organize client workshops and develop solution-oriented documentation. Administer and analyze Customer Satisfaction (CSAT) surveys. Conduct process audits Lead or participate in customer experience (CXM) events and initiatives to enhance service quality and client satisfaction. Key Skills:- Good Excel skills (pivot tables, formulas, charts, etc.). Experience with BI tools like Power BI, Tableau or similar is a plus Good understanding of customer metrics and service workflows. Analytical mindset with attention to detail. Effective communication and documentation skills.