Client Solutions Lead

Company Overview:-

PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized services solutions delivered across a variety of sectors and clients. At PSIPL, we combine a large pool of trained resources and incisive industry expertise to meet the requirements of our clients, who are from diverse business sectors.

We at PSIPL are driven to provide our clients with compelling value-based solutions through our comprehensive services management approach and benchmarking to create workspaces built on our cherished principles of quality, trust and service excellence.

The ISO 9001:2015, OHSAS 18001:2007, EMS 14001:2015 and EnMS 50001:2011 certifications are a testament to our quest for quality, safety and environmental sustainability.

Vision of the organization:

To be the first choice in delivering excellence in integrated solutions & experiences.

Values that we stand by:

• Continuous Improvement
• Entrepreneurial Spirit
• Respect For People
• Being Responsible and Accountable
• Team Work
• Business Ethics

Overall Objectives of role:-

Plays a crucial role in supporting the business development team in achieving the organization objectives. Involves supporting growth opportunities through sharing key market and competitor insights. This position involves coordinating and responding to requests for proposals, ensuring timely and accurate submissions, and collaborating with cross-functional teams to create synergy for effective proposal submissions to the client

Roles & Responsibilities:-

• Secondary market research encompassing details of industry mapping, competitor mapping, latest news on industry innovations and key market insights
• Developing business reports for recommending expansion to new industry segments & geographies
• Custodian and driver of business leads received from the lead generation agencies, ensuring the same is followed up till closure
• Ensuring implementation of all tech led initiates by the organization to the complete sales team
• Curate customized presentations for new business opportunities in line with the inputs received from the sales and operations team
• Formulate transition plans & ensure seamless execution of the same involving all stake holders
• Prepare presentations for the internal management and governance requirements
• Feed market insights to the management & all internal stakeholders in a timely manner
• Contribute to augment & develop new solutions for IFM & New technology initiatives
• Maintain a comprehensive database of RFPs, proposals, and outcomes.

Preferred Skills:-

1. MBA/ PGDM
2. Strong written and verbal communication skills
3. Excellent power point skill
4. Proficient in excel
5. Knowledge in using Power BI/ AI tools
6. Experience in secondary research and reporting