933 Tni Jobs - Page 6

JD: Identify gaps in processes and develop mitigation plans to reduce risk across the team and within operational functions Monitor and report on chat & ticket activities and identify opportunities to strengthen controls Represent business teams to initiatives that impact processes across the team ensuring team preparedness and operational readiness Provide communication across the team for initiative updates and with stakeholders as needed for commercial awareness Provide analytical insight and reporting within the team relative to key metrics and target goals Identify the root cause of defects and find areas of improvement in the process in the process being audited. Provide ideas for proc...

Looking to onboard a skilled Learning & Development Manager with 4-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in learning and development, with excellent analytical and problem-solving skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance and growth. Conduct training needs analysis to identify skill gaps and create targeted development programs. Design and deliver high-quality training sessions, workshops, and coaching programs. Evaluate the effectiveness of training initiatives and recommend improvements. Collaborate with cross-functional teams to align learning objec...

We are looking for Field Sales Trainer for Hyderabad location !! Job Responsibilities • Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up • Training new employees in areas including sales training, product knowledge, customer communications and internal systems • Responsible for providing the product knowledge on Health Insurance to all new joiners. • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers • Assist in delivery of on-goin...

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist...

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist...

Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trai...

Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trai...

As a L&D specialist, you will play a critical role in designing, delivering, and implementing a comprehensive Talent Management framework. You will be responsible for identifying a talent pool, managing their development paths through Individual Development Plans (IDPs), and ensuring effective learning and development interventions. Additionally, you will take a hands-on approach to deliver training sessions that enhance employee capabilities and organizational performance, wherever required. Key Responsibilities: Training Needs Identification (TNI): Develop and implement TNI methodologies. Identify relevant learning and development interventions that align with the problem statements, organ...

Job description Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 4pm) Contact person and details: Kamolika 8336067060/ Email: Kamolika.RoyChoudhu...

Roles and Responsibilities Develop training materials, including process manuals, guides, and checklists. Conduct on-the-job training (OJT) sessions for new hires and existing employees. Design and deliver instructor-led training programs using various methods such as classroom instruction, webinars, or virtual learning platforms. Collaborate with subject matter experts to create engaging course content that meets business objectives. Evaluate employee performance through assessments and provide feedback to improve overall skill levels.

SUMMARY Job Title: Apprentice(IT coding role) Software Development Location: Bengaluru (Hybrid) Stipend: 25,000 per month Duration: 12 Months (January December) About the Program: Join the Top MNC 12-month paid apprenticeship and kickstart your tech career! You’ll work with expert teams, learn new technologies, and help build applications that impact millions of customers worldwide. Key Responsibilities: Write and test code in Java, Python, JavaScript, or .NET Work with teams to design and develop APIs and web applications Help build tools and systems for data collection Be part of agile projects and innovation initiatives Requirements Fresh graduates (B.E./B.Tech/M.Tech) in Computer Science...

We are looking for a skilled Asst. Training Manager to join our team, with 4-8 years of experience in the hospitality industry. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct regular training sessions to enhance employee skills and knowledge. Collaborate with department heads to identify training needs and develop targeted programs. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a positive and inclusive learning environment that promotes employee growth and development. Job Requirements Proven experience in training a...

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Develop and maintain training materials, including presentations, manuals, and online resources. Conduct regular performance evaluations to identify areas of improvement for employees' skill development. Collaborate with team members to resolve issues related to product quality, customer satisfaction, or employee performance. Provide coaching sessions to improve communication skills among team members. Desired Candidate Profile 1-6 years of experience in BPO industry with expertise in KPI analysis (KPI), OJT (On-the-job training), TNA (Training N...

Job Title: Learning & Development (L&D) Manager Location: Pune Industry: Real Estate Experience: 10+ years Week - 6 Days (Sat off) Role Overview The Learning & Development Manager will be responsible for conceptualizing, implementing, and managing all learning and capability development initiatives across the organization. The role involves partnering closely with business leaders to identify learning needs, design impactful programs, and drive a strong learning culture that supports performance, productivity, and employee engagement. Key Responsibilities 1. Learning Strategy & Governance Develop and implement a comprehensive L&D strategy aligned with the companys business objectives and peo...

Greeting from Teleperformance...!! We are looking for a Collection Trainer to train our customer support group (Collection/inbound/outbound on the following, Call handling process Soft skills Communication skills Query resolution The desired candidate should possess the following (but not limited to) Should have an in depth knowledge of call handling process. Proficiency in Soft skills training Audit customer calls and give feedback to customer support group and concerned stakeholders Documenting training progress and reporting to concerned stakeholders Should have classroom training experience including running orientation programs for new joiners in customer support group Should have knowl...

We are looking for a skilled Assistant Training Manager to join our team, with 4-8 years of experience in the hospitality industry. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct regular assessments and evaluations to measure training effectiveness. Collaborate with department heads to identify training needs and develop targeted programs. Design and deliver engaging training sessions using various methods and materials. Provide coaching and mentoring to junior staff members to i...

We are looking for a highly motivated and enthusiastic individual to join our team as an OJT - HR in the hospitality industry. This role is open to freshers with no prior experience required. Roles and Responsibility Assist in managing recruitment processes, including scheduling interviews and maintaining candidate records. Coordinate training programs for new hires, ensuring seamless onboarding into the organization. Develop and implement effective employee engagement strategies to boost morale and productivity. Collaborate with the HR team to design and implement HR policies and procedures aligned with organizational goals. Provide administrative support to the HR department, including dat...

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

Roles and Responsibilities Design and deliver training programs for retail staff on product knowledge, sales techniques, customer service, and soft skills. Conduct need analysis to identify training gaps and develop customized solutions to address them. Develop and maintain relationships with vendors to source high-quality products at competitive prices. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with store managers to integrate trained employees into daily operations.

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to...

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the resp...

Job Description: Sales Trainer Position: Sales Trainer Location: Bangalore Work Schedule: Work from office, Flexible Shifts, 6 Days Working Job Summary: We are seeking a dynamic and experienced Sales Trainer to join our team. The ideal candidate will play a key role in enhancing the performance and productivity of our sales team by delivering effective training programs, with a strong focus on On-the-Job Training (OJT) and sales performance monitoring. The candidate should be flexible with working shifts and possess exceptional interpersonal and communication skills. Key Responsibilities: 1. Training Delivery: Develop comprehensive sales training programs, including product knowledge, sellin...

Roles and Responsibilities Design and deliver training programs for insurance processes, including mapping, TNI (Training Needs Identification), and TTT (Training Transfer). Develop and maintain training materials, such as manuals, guides, and presentations. Conduct needs analysis to identify gaps in employee knowledge and skills related to insurance processing. Collaborate with subject matter experts to create engaging learning experiences that meet business objectives. Evaluate the effectiveness of training programs through assessments and feedback mechanisms. Mapping experience is mandatory

Hello Folks, Are you the one we are looking for? Inviting applications for the role of TRAINING MANAGER .We are looking for TRAINING MANAGER FOR ONE OF OUR CLIENT INTO CUSTOMER SERVICE. Graduates with relevant experience in any BPO with a sound knowledge of end to end domain. JOB LOCATION - GURGAON **PLEASE APPLY ONLY IF YOU HOLD MIN. 2 YEARS EXPERIENCE AS A TRAINING MANAGER IN ANY BPO MOREOVER SHOULD BE FLUENT IN ENGLISH N HINDI BOTH THE LANGUAGES ** "Immediate Joiners"" Responsibilities: •Training Program Development and Delivery Employee & Team Development Operational Support (OJT , TNA , TNI , TTT , Throughput , Training Dashboard , Team handling , Client management etc ) Leadership and ...