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2.0 - 7.0 years

4 - 7 Lacs

Noida

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As a Learning Experience Leader, think of yourself as a leader that sets the standards and expectations through your conduct, work ethic, integrity and character. You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams, for all general preparatory courses prior to enterprise endorsement. You will also need to deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs. You will also need to be able to deliver projects and motivate trainees through effective trainings. Think of yourself as a manager in terms of design, delivery, and you want to always continuously improve the training programs and the other learning opportunities across the organization. You will also amend and revise programs as necessary, in order to adapt to the changes occuring in the work environment. You will also act as the content expert and maintain relevant training documents and training materials for training conducted. Youre also a developer because you need to create effective induction programs. You will also need to monitor and review the progress of the trainees through questionnaires and discuss with the managers. You have to ensure that statutory training requirements are met and you must have an understanding of E-learning techniques, and where relevant, being involved in the creation and/or delivery of e- learning packages. You will also be researching new technologies and methodologies in workplace learning and presenting this research. You will also be a cop in a way that youll ensure that all trainees adhere to the companys Code of Conduct. Please Note - Candidate must have atleast 1 year of experience as a Process Trainer on papers in international process. Interested candidates can share their resume "rajal.garg@taskus.com" or call on 8141444230 Regards, Rajal Garg

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4.0 - 8.0 years

8 - 10 Lacs

Mysuru, Bengaluru

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Greetings we are looking for Process Trainer- International Service Desk in Mysore and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - nternational Service Desk Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8 - 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

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4.0 - 9.0 years

8 - 10 Lacs

Mysuru

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Hello we are Hiring for a Voice and Accent trainer trainer for a leading ITES Company in Mysore. Roles and Responsibilities Conduct language and voice & accent training for employees as per organization standards. Designing and conducting regular training on soft skills, chat etiquette & grammar. Collating learning needs (behavioral/functional), standardize training, schedule a calendar, and conduct the training. Monitor and provide feedback for bottom performers. Ensure that the bottom performers move up the learning curve by means of special coaching sessions. Desired Candidate Profile Fluent in English Min. 14 year trainer experience in BPO Bpo Training experience Salary - 8.5 - 10lpa Lpa Job Location - Pune To know more about the same kindly reach out to our HR's *Khushi 7869457739 *Honey 8871997083 Warm Regards, Prajit Grover KVC CONSULTANTS LTD

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5.0 - 10.0 years

8 - 9 Lacs

Mysuru, Bengaluru

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Role- Voice & Accent Trainer Looking for 5 years of experience in International BPO Must have 2 years of exp in Communication/VNA training Location- Bangalore & Mysore WFO| Rotational shifts CTC - 9 LPA (62K in hand) Contact - aman24.ghrs@gmail.com

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3.0 - 7.0 years

1 - 5 Lacs

Gurugram, Delhi / NCR

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Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Contact Aparupa (9311697179) aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

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4.0 - 8.0 years

4 - 8 Lacs

Gurugram

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Role & responsibilities Evaluate employee performance to gauge where skills are lacking. Create training programs to address skill gaps in employees. Prepare learning materials for programs. Develop onboarding programs for new employees. Conduct surveys to gauge the effectiveness of programs. Research new teaching methods. Behavioral Training. Soft Skill training. Preferred candidate profile CTC - 50-60K/PM

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3.0 - 5.0 years

3 - 4 Lacs

Visakhapatnam

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We are looking for an experienced and enthusiastic Soft Skills Trainer to design and deliver engaging training sessions focused on interpersonal skills, communication, leadership, and workplace behavior. Role & responsibilities Conduct training needs assessments to identify gaps in soft skills across departments. Design, develop, and deliver interactive soft skills training modules (e.g., communication, teamwork, emotional intelligence, time management, adaptability, conflict resolution, customer service, etc.). Facilitate workshops, seminars, and one-on-one coaching sessions both online and offline. Collaborate with HR and department heads to align training programs with organizational goals. Evaluate training effectiveness through feedback, assessments, and performance metrics. Update training content periodically to ensure relevance and engagement. Mentor and support employees in their professional development journey. Stay updated on industry best practices, training trends, and new methodologies. Key Skills & Competencies: Exceptional verbal and written communication Empathy, active listening, and interpersonal awareness Public speaking and group facilitation Instructional design and presentation skills Ability to handle diverse learners and learning styles Preferred candidate profile 3+ years of experience as a trainer, facilitator, or coach (corporate training preferred) Certifications in soft skills training Experience with blended learning formats and virtual facilitation Interested candidates can send resume to bhavana_fedserv@federalbank.co.in

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11.0 - 16.0 years

20 - 30 Lacs

Haryana

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About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Training Lead – Manufacturing Experience Required: Minimum 8–10 years in Learning & Development/Training Management, preferably in a manufacturing or industrial environment. Key Responsibilities: Strategic Training Leadership Develop and execute an integrated training strategy for manufacturing aligned with organizational goals, quality standards, and skill enhancement. Collaborate with plant leadership, quality, safety, and operations teams to identify skill gaps and future competency needs. Ensure alignment of training outcomes with plant KPIs like productivity, safety, and quality. Drive end-to-end ownership of learning needs and outcomes for the manufacturing business. Training Needs Identification & Planning Conduct annual and quarterly training needs identification (TNI) using data from performance appraisals, skill audits, and line manager inputs. Design function-wise, role-based, and statutory training calendars for ECs (Executive Cadre), NECs (Non-Executive Cadre), and NAPs (Apprentices). Ensure training plans are implemented as per agreed timelines in close coordination with plant teams and the Central Academy. Program Design & Delivery Facilitate induction, safety, technical, behavioral, and leadership development programs. Engage internal SMEs and external vendors to deliver high-impact programs. Develop and deliver comprehensive training modules using multiple formats (classroom, e-learning, hands-on, simulations). Work closely with the Central Academy—including technical, functional, and behavioral teams—for program design and delivery. Training Operations & Evaluation Track training delivery, attendance, and effectiveness through robust LMS and MIS systems. Monitor training ROI through feedback, assessments, productivity improvement metrics, and line manager reviews. Ensure 100% compliance with statutory and ISO training requirements. Vendor & Resource Management Liaise with training vendors, skill development bodies, and government partners (if applicable). Manage training budgets, infrastructure, tools, and manpower required for delivery. Lead and provide direction to manufacturing plant-level training teams, ensuring consistent program execution across sites. Educational Qualifications: Bachelor’s degree in Engineering, HR, Education, or related field. Advanced certifications in L&D, Instructional Design, or Talent Development preferred. Responsibilities • Evaluate employees and identify weaknesses • Identify training needs according to needs • Based on research, plan and implement training programs that will prepare employees for the next step of their career paths • Build quarterly and annual training program • Present all the technical and supply training requirements • Encourage employees for training • Track employee success and progress • Manage the production of program marketing material in collaboration with marketing team • Communicate all the training programs on a timely basis • Have a program announcement marketing strategy • Prepare and deliver training courses • Prepare and present reports on training program KPI's

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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1.0 - 6.0 years

1 - 6 Lacs

Mumbai, Goregaon, Mumbai (All Areas)

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Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

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3.0 - 7.0 years

8 - 11 Lacs

Thane, Mumbai (All Areas)

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• Planning & executing training at various levels • Co-ordination of Internal & External Training & Post Training • Manage Training Calendars • Coordination with training vendors • Ensure communication & Participation • Training infra availability Required Candidate profile - 3 - 8 yrs exp in Training / L&D - Good experience in all areas of Training Co-ordination - Good communication - Exp of the entire Training Cycle & Vendor Mgt - Be from Thane or Nearby Perks and benefits Great Opportunity

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8.0 - 13.0 years

1 - 5 Lacs

Tiruchirapalli

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We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Training in Trichy, India. The ideal candidate will have a strong background in training and development.Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and develop targeted solutions. Design and deliver engaging training sessions using various methods and materials. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training objectives with business goals. Manage and maintain accurate records of training activities and participant progress. Job Proven experience in training and development, preferably in a similar industry. Strong understanding of adult learning principles and instructional design models. Excellent communication, presentation, and interpersonal skills. Ability to analyze complex problems and develop effective solutions. Experience with CRM/IT enabled services/BPO is desirable but not required. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

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3.0 - 8.0 years

2 - 4 Lacs

Bhubaneswar, Kolkata, Mohali

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Total 3 yr from BPO Out of this 2 yr trainer on the paper TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO-Bhubaneswar only not for ,kolkata or Jamhedpur .Apply those who can relocate in Bhubaneswar Required Candidate profile WFO-Bhubaneswar only not for Jamhedpur, Indore,Kolkata,silliguri,Mohali Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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10.0 - 15.0 years

11 - 15 Lacs

Anjar

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" Support in develop and periodically update Department Standard Operating Procedures (SOPs). Periodically review the HSE Policy and update the same through continuous inspections and market scanning. Implementation of a HSE framework and Safety Manual for the organization. Maintain all the record keeping for all HSE processes. Lead the process of acquiring various HSE certifications and accreditations for the organization. Represent the organization at various meets/conferences on HSE issues and project the accomplishments in these areas. Lead the HSE inspections and investigations as per the defined framework and procedures. Conduct of regular inspections & audits at all tthe departrment. Ensure compliance to statutory requirements and organizational HSE standards. Ensure worthiness and effectiveness of various HSE systems. Ensure timely preparation of inspection reports as per approved inspection plans. Maintain a database of all HSE notifications, inspection documents, certifications and other related documentation. Review and analyze accident investigation reports, and advise the management on remedial action plans. Recommend action plans to the team to prevent recurrence of such accidents. Continuously monitor and inspect pollution levels at the project sites. Ensure effluents (solid, liquid and gas) are within prescribed statutory limits. Conduct training programs on HSE regulations and policies across the organization and with the sub-contractors. Conduct periodic workshops to spread HSE awareness. Identify potential risks and accident areas and ensure proper display of the same. Ensure total compliance with all mandatory HSE regulations. Minimize penalties due to HSE violations. Assess HSE risks at the organizational and project level. Review Department MIS and ensure periodic reporting of the same to the Top Management. "

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1.0 - 5.0 years

2 - 4 Lacs

Nagpur

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Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition

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1.0 - 3.0 years

5 - 7 Lacs

Goregaon, Mumbai (All Areas)

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We are Hiring for Banking Process Trainer Minimum 1 year on paper Trainer Experience Need Excellent communication skills Experienced in handling TNA, TNI, OJT, TTT belong form BFSI, US Banking, UK banking, cards and disputes domain International banking experience can be considered Open for rotational shift 5 days working / 2 off Job location: Malad interested candidates can share Ur cv @ shamina.sayyed@teleperformancedibs.com

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5.0 - 9.0 years

5 - 9 Lacs

Chennai

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GoIntegra Facility Management is looking for Training Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

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8.0 - 13.0 years

12 - 14 Lacs

Chennai

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Job Title: Manager Process Training (US Banking ) Location: Chennai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , Crypto services , and Call Center Training Operations . The individual will manage a team of Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking. Crypto and Digital Assets : Crypto wallets, Trading platforms, Blockchain basics, Crypto security, and customer support processes. Financial Compliance : Expertise in KYC, AML regulations, crypto guidelines, and US banking compliance laws Insurance & Financial Products : Understanding of US life, auto, property insurance, and investment products. Call Center Operations : Managing large-scale BFSI support programs in voice, chat, and email environments. Key Roles and Responsibilities: Team Leadership & Management Lead and manage a team of Assistant Managers and Trainers across multiple BFSI client accounts. Drive the hiring, onboarding, training, and continuous development of Trainers and Assistant Managers. Create individual development plans (IDPs) to upskill Trainers in areas such as BFSI knowledge, facilitation skills, digital learning methodologies, and crypto training delivery. Ensure all training resources are staffed appropriately to meet ramp-up needs, cross-skill requirements, and client-specific demands. Training Program Management Design, review, and execute customized training programs for BFSI processes (both Banking and Crypto), regulatory compliance, customer service excellence, sales, and risk/fraud prevention. Standardize and continuously improve New Hire Training (NHT), Cross-Skilling, Upskilling, and Refreshers across all accounts. Oversee training deployment schedules, batch management, and certification processes to ensure 100% training coverage. Introduce innovative learning approaches like e-learning, gamification, microlearning, blockchain simulations, and virtual labs. Stakeholder Engagement Act as the primary training POC for internal and client stakeholders across assigned accounts. Conduct regular business reviews (QBRs, MBRs) on training performance, improvements, and initiatives. Collaborate closely with Operations, Quality, Compliance, WFM (Workforce Management), and Client teams to align training with operational KPIs and account growth strategies. Performance Management Drive training efficiency through key metrics like Training Throughput, Training Effectiveness (Kirkpatrick Model), Post-Training Performance (PTR), and Certification Pass Rates. Analyze TNI (Training Needs Identification) and RCA (Root Cause Analysis) to propose performance improvement plans. Implement continuous monitoring of Trainer quality and facilitation skills, providing coaching and developmental feedback. Compliance and Documentation Ensure adherence to compliance standards for both traditional BFSI operations and Crypto KYC/AML training requirements . Maintain thorough training documentation, batch records, attendance, evaluations, and audit-readiness reports. Lead training audits (internal and external) and manage compliance gaps if any. Strategic Initiatives Support expansion initiatives like new client transitions, account expansions, and mergers by building scalable training models. Implement digital transformation in training processes using LMS, AI-driven learning paths, and blockchain education modules. Advocate a continuous learning culture promoting certifications in Banking, Crypto, and Financial Compliance. Key Skills and Competencies: Strong experience managing BFSI training teams in a large call center environment. Expertise in US Banking, Financial Compliance, Cryptocurrency basics, and Call Center Operations. People management skills: Mentoring, Performance Coaching, Conflict Resolution, and Employee Engagement. Strong communication, stakeholder management, and client interaction capabilities. Analytical and problem-solving orientation with data-driven decision-making skills. Hands-on experience with LMS platforms, Digital Learning, and Reporting tools. Educational Qualifications: Bachelors or Masters Degree in Business Administration, Finance, Banking, or related fields. Preferred: Certifications in Banking, Crypto (e.g., Certified Cryptocurrency Expert, Blockchain Council), Learning & Development (e.g., CPTM, ATD Certification). Experience Required: 68years of experience in Banking/Financial Services/Call Center Training. Minimum 3 years leading a BFSI Training function with experience managing AMs/Trainers directly. Proven success in managing large new hire batches, account expansions, and complex BFSI client training portfolios Candidate with relevant experience kindly share your updated resume to my mail ID kalaivaani.kalaivaani@teleperformancedibs.com

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3.0 - 8.0 years

3 - 6 Lacs

Kolkata

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L & D Specialist- Content/NLP Location -Kolkata EXP- 3-5 yrs in Training Required Skill: • Bachelor's or Master's degree in any field. • Proven experience in natural language processing, machine learning, and data analysis. • Preferred experience with machine learning frameworks. • Excellent communication and presentation skills, with the ability to explain complex concepts in an accessible manner. • Demonstrated ability to develop and deliver effective training programs. • Strong problem-solving skills and the ability to work independently as well as part of a team. • Passion for teaching and mentoring, with a commitment to continuous learning and improvement. Preferred Qualifications: • Experience in industry-specific NLP applications (e.g., healthcare, finance, customer service). • Familiarity with cloud-based NLP services (e.g., AWS, Google Cloud, Azure). • Previous experience in a training or educational role.

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4.0 - 6.0 years

2 - 4 Lacs

Kolkata

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We are looking for a highly motivated and experienced Assistant Manager - Training to join our team at Vijaya Diagnostic Centre. The ideal candidate will have a strong background in healthcare and training, with excellent leadership and communication skills. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct needs assessments to identify skill gaps and create targeted training solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging and interactive training sessions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and outcomes. Job Requirements Minimum 2 years of experience in training or a related field. Strong knowledge of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with training software and technologies is an asset.

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1.0 - 4.0 years

3 - 6 Lacs

Hyderabad

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Deliver training to NHs & exiting staff members following training manuals, training plan & standards and publish relevant reports. Successfully delivery client / Internal targets set on certification standards Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments, design short content To evaluate and make necessary amendments to the training material on periodic basis Complete indulgence on Reporting / MI for all training relevant chores Interact with clients & share lob / SME intelligence for process betterment Actively participate & present training performance on Daily/Weekly/Monthly internal & client reviews SOP & Content creation Qualifications Graduate

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5.0 - 12.0 years

7 - 14 Lacs

Bengaluru

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Job Summary: The Regional Training Manager will be responsible to manage end to end training and development related initiatives and assist employees in the performance of their job duties. Conduct regular product, process and NISM certification trainings for Axis Securities Employees and Axis Bank Team as per requirement. Position

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6.0 - 9.0 years

8 - 11 Lacs

Mumbai

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coaching and guidance to team members on process best practices. Job Requirements Proven experience in process management, preferably in the IT Services & Consulting industry. Strong understanding of process principles, methodologies, and tools. Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools is desirable.

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2.0 - 5.0 years

4 - 8 Lacs

Mumbai

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We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coaching and guidance to team members on process best practices. Job Requirements Proven experience in process management, preferably in the IT Services & Consulting industry. Strong understanding of process principles, methodologies, and tools. Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools is desirable.

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8.0 - 13.0 years

8 - 13 Lacs

Bhubaneswar, Kolkata, Delhi / NCR

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2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Bhubanewar only not for Delhi/NCR and Kolkata ..APPLY those who can relocate in Bhubanewar Required Candidate profile Work From Office Bhubanewar only not for Delhi/NCR and Kolkata APPLY those who can relocate in Bhubanewar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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