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2.0 - 4.0 years
2 - 6 Lacs
navi mumbai
Work from Office
We are looking for a highly skilled and experienced Learning & Development Executive to join our team at Marriott Executive Apartments. The ideal candidate will have 2-4 years of experience in the hospitality industry, with a strong background in learning and development. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee skills and knowledge. Conduct training sessions and workshops to promote continuous learning and development. Collaborate with cross-functional teams to identify training needs and develop targeted programs. Design and deliver engaging and interactive learning materials and content. Evaluate the effectiveness of learning pro...
Posted 1 month ago
5.0 - 10.0 years
7 - 9 Lacs
pune
Work from Office
Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas re...
Posted 1 month ago
3.0 - 8.0 years
3 - 5 Lacs
kathua
Work from Office
Designation: Sr. Executive Training, OD & Development Qualification: MBA Experience: 3 to 8 years in Training, OD & HR Development (preferably in manufacturing setup) Reporting to: HR Head Role : (Business expectation from position/contribution to business objectives) To ensure effective planning and execution of Training & Development, Employee Engagement, Organizational Development (OD) interventions, Skill & Competency Mapping, Employee Education & Capability Building and Culture Development Programs. This role contributes directly to workforce capability, productivity and organizational culture at Jupalco thereby supporting business sustainability and growth. Responsibility: (Tasks/Activ...
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
kochi, visakhapatnam, indore
Work from Office
Job Responsibilities • Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up • Training new employees in areas including sales training, product knowledge, customer communications and internal systems • Responsible for providing the product knowledge on Health Insurance to all new joiners. • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers • Assist in delivery of on-going training programs • Evaluate training and report on trainees • ...
Posted 1 month ago
2.0 - 7.0 years
4 - 5 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Job Title:Insurance Sales Trainer (BPO NHT/OJT) Company- GLOBIVA Location: Sector 18, Gurgaon (Haryana)Experience: Minimum 1-3 years in Sales Training (Insurance domain preferred)Working Days: 6 Days (Monday Saturday) About the Role: We are looking for an energetic and skilled Insurance Sales Trainer to deliver New Hire Training (NHT) and On-the-Job Training (OJT) for our insurance sales process. The trainer will be responsible for enhancing sales effectiveness, improving conversion ratios, and ensuring compliance in every interaction. Key Responsibilities: Conduct NHT sessions for new joiners on insurance products, sales process, and compliance. Deliver OJT coaching to drive sales performan...
Posted 1 month ago
5.0 - 10.0 years
5 - 7 Lacs
kolkata
Work from Office
A Process Trainer is responsible for designing, developing, & delivering training programs that enhance employee skills and knowledge related to specific processes and procedures within the organization. Does TNA and TNI for performance management.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
kolkata
Work from Office
Job description Only For Kolkata | Process Trainer | International BPO Process Trainer || International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Process (Mandate) 1 Yr of Process Trainer With International BPO On Papers (Mandate) Well Versed with TNA TNI Training Metrics Excellent Comms required Only International Process in Process Trainer Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For KOLKATA 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work ...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
kolkata
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 1 month ago
5.0 - 9.0 years
8 - 10 Lacs
hyderabad
Work from Office
Deliver training to NHs & exiting staff members following training manuals, training plan & standards and publish relevant reports. Successfully delivery client / Internal targets set on certification standards Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments, design short content To evaluate and make necessary amendments to the training material on periodic basis Complete indulgence on Reporting / MI for all training relevant chores Interact with clients & share lob / SME intelligence for process betterment Actively participate & present trai...
Posted 1 month ago
3.0 - 8.0 years
6 - 8 Lacs
noida, gurugram, delhi / ncr
Work from Office
Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 8 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer US Healthcare experience is mandatory Sal Upto 8 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com
Posted 1 month ago
10.0 - 12.0 years
18 - 22 Lacs
noida, bengaluru
Work from Office
Job Description : SM/DGM - Employee investigations lead Experience 10-12 yrs Qualification Law/MSW/or Equivalent degree About Us Position Summary The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks. Responsibilities Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, en...
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
noida
Work from Office
Sales Trainer Training Program Development : - Conduct thorough needs assessments to identify gaps in the sales team's skills and knowledge. - Develop clear and measurable learning objectives for training programs. - Create engaging and interactive training materials, including presentations, guides, videos, and simulations. Training Delivery : - Facilitate training sessions through various formats, such as workshops, webinars, one-on-one coaching, and on-the-job training. - Adapt training content to meet the needs of diverse sales teams, including inside sales, field sales, and channel partners. - Provide constructive feedback and coaching to sales professionals during training sessions. Sa...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
gurugram
Work from Office
Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
mumbai
Work from Office
Role & responsibilities Conduct new hire training and soft skills / Negotiation skill training Should complete monthly cyclic activities including refresher training, update training and PKT Sensitize to training needs / understand learning requirements of different learning groups Liaison with the Quality and Operations to identify, screen and execute process improvement plans Ability to execute training tasks / assignment on short notice Interested to deliver and contribute towards process improvement Take accountability for new hires performance during the OJT period, including attrition . Monitor calls of each advisor every week ,during OJT and provide immediate feedback to the advisors ...
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
gurugram
Work from Office
Communication Coach Exp- 4+ Years (2+ Years as Comms Coach) Loc- Gurgaon Pkg- 8 LPA NP- 0 to 20 Days Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 1 month ago
2.0 - 7.0 years
3 - 7 Lacs
noida
Work from Office
About Ocube Services At Ocube, we deliver scalable cloud-based contact center solutions and outsourcing excellence across MEASA. Our mission is to optimize client operations through customized, compliant, and people-first training frameworks that reflect best-in-class service delivery Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficie...
Posted 1 month ago
2.0 - 6.0 years
0 - 3 Lacs
hyderabad
Work from Office
Job Overview: We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment. Shift: 24*7(Night). Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process). Location-Hyderabad. Mandatory Skills- Communication Skills + Cognitive abilities. Candidates need to create a presentation on any training related topics. Key Responsibilities: Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person. Deve...
Posted 1 month ago
15.0 - 17.0 years
20 - 27 Lacs
chennai, bengaluru, delhi / ncr
Work from Office
Role & responsibilities Year of Experience 15 Years Responsible for the overall architecture design implementation enhancements and integrity of ServiceNow applications Also responsible for ensuring that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards Effective communication skills both verbal and written are vital to success in the role Understanding user requirements and being able to translate them into the technical solution that aligns with customer expectations requires the ability to listen interpret strategize and communicate QUALIFICATIONS Required Minimum 15 years of experience in architecture, designing...
Posted 1 month ago
5.0 - 10.0 years
6 - 7 Lacs
thane, mumbai (all areas)
Work from Office
Designed and implemented training programs, conducted TNA, drove performance management, organized engagement activities, analyzed effectiveness, prepared HR dashboards, introduced digital tools, and ensured alignment with business goals. Required Candidate profile Master’s in HR with 5–10 yrs in L&D, engagement & performance management. Skilled in training design, Excel dashboards, HR tools. Strong communication & facilitation
Posted 1 month ago
3.0 - 6.0 years
8 - 12 Lacs
tiruppur
Work from Office
About The Role Implement SLCP (Social & Labor Convergence Program) for all listed factories, ensuring effective communication and regular follow-ups to track progress and resolve issues. Responsible for achieving Inditexs SLCP verification targets in India, ensuring all factories meet required standards. Provide competency and orientation training to factories regarding SLCP requirements, processes, and standards. Report weekly SLCP target progress to headquarters, ensuring timely updates on all relevant metrics. Report quality issues to Sumera based on report review. Provide feedback to SLCP whenever required, contributing to continuous improvement in processes and outcomes. Review and anal...
Posted 1 month ago
8.0 - 10.0 years
7 - 11 Lacs
kolkata
Work from Office
Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training...
Posted 1 month ago
4.0 - 9.0 years
4 - 6 Lacs
coimbatore
Work from Office
Dear Aspirants, Sagility is conducting a huge walk in drive process trainer role for Coimbatore location. Job Description Summary We are seeking a highly motivated and experienced Training Specialist to join our team as a Claims Administration Trainer. In this role, you will be focusing on equipping our team members with the necessary expertise to effectively handle claims processing, customer inquiries, and ensure compliance with company policies and industry regulations. As a Training Specialist, you will play a critical role in maintaining the high standards of our claims administration department and contribute to the overall success of the organization. Job Description Education: Any Gr...
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
gurugram, mumbai (all areas)
Work from Office
Roles and Responsibilities Design and deliver training programs for sales teams, focusing on process training, product knowledge, and soft skills development. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging content for classroom-based sessions. Monitor trainee progress, provide feedback, and evaluate the effectiveness of training programs. Desired Candidate Profile 2-7 years of experience in Sales Training or related field (BPO/Call Centre). Strong understanding of Sales training, OJT (On-the-job Tr...
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Conduct new hire training and refresher sessions for employees. Design and update training modules, SOPs, and process manuals. Facilitate classroom and on-the-job training (OJT) for employees. Assess trainee progress using tests, role-plays. Required Candidate profile Strong communication and presentation skills. Ability to engage and motivate learners. Process knowledge and ability to simplify complex information. Minimum 2 years of experience as a Trainer
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
ahmedabad
Work from Office
Training Program Development :- Conduct thorough needs assessments to identify gaps in the sales team's skills and knowledge.- Develop clear and measurable learning objectives for training programs. - Create engaging and interactive training materials, including presentations, guides, videos, and simulations.Training Delivery :- Facilitate training sessions through various formats, such as workshops, webinars, one-on-one coaching, and on-the-job training.- Adapt training content to meet the needs of diverse sales teams, including inside sales, field sales, and channel partners.- Provide constructive feedback and coaching to sales professionals during training sessions. Sales Process and Prod...
Posted 1 month ago
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