Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
8 - 13 years
7 - 11 Lacs
Bengaluru, Hyderabad
Work from Office
Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Hyderabad ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Hyderabad Perks and benefits Fix Salary + lucrative Incentives
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Gurgaon
Work from Office
Position: Process Trainer -BPO Virtual Interview Location: Gurugram Salary: Up to 6 LPA Total 3 years of exp in BPO and Minimum 2 years as Process Trainer in Banking process in BPO. Good comm. skills required. 6 days working-Rotational Day shift Required Candidate profile If interested, kindly share updated CV @7696495267 Email: hr.skyway603@gmail.com -Bhumika Gupta
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Bengaluru, Kolkata
Work from Office
Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 2 months ago
1 - 6 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com
Posted 2 months ago
10 - 15 years
1 - 1 Lacs
Boisar
Work from Office
Role & responsibilities This is a full-time on-site role for a Sr Manager Learning and Development located in Tarapur. The Sr Manager will be responsible for developing and implementing comprehensive learning and development programs for employees, assessing training needs, designing curriculum, and evaluating the effectiveness of training initiatives. They will also collaborate with departments to ensure alignment of training programs with organizational goals and objectives. Ideal candidate would be a male/female with more than 10 years of exposure to Manufacturing Industry (Preferred from Steel Manufacturing). Preferred candidate profile Experience in developing and implementing learning and development programs Strong knowledge of training needs assessment and curriculum design Excellent communication and interpersonal skills Ability to collaborate and work effectively with cross-functional teams Experience in the manufacturing or steel industry is a plus Master's degree in Human Resources, Organizational Development, or related field
Posted 2 months ago
3 - 6 years
3 - 4 Lacs
Srikalahasti
Work from Office
Role & responsibilities Essential duties and responsibilities Develops and implements a learning strategy and program that are aligned with the organizations objectives Has a full understanding of the various business units and their specific training requirements Embraces and implements various types of training Tracks budgets, negotiates contracts, builds and maintains relationships with third-party training providers Designs and produces training materials, including e-learning courses Assess the success of the development plans and modifies where necessary Hires and manages L&D specialists Manages the development of the HR team form a training perspective Act as the principal point of contact for anyone with questions about training and development Collaborate effectively with other relevant stakeholders Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies
Posted 2 months ago
2 - 7 years
3 - 6 Lacs
Bengaluru
Work from Office
Must have Min 1+yrs Exp as Quality Analyst/ Process Trainer from International Voice process BPO QA Must know QC Metrics/RCA. Process Trainer - TNA/TNI/Throughput Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 2 months ago
8 - 13 years
7 - 11 Lacs
Delhi NCR, Bengaluru, Kolkata
Work from Office
Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Delhi NCR, Lucknow, Noida
Work from Office
Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Lucknow only not for Delhi/NCR,.Apply those who can relocate in Lucknow
Posted 2 months ago
2 - 7 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Leading BPO in Bangalore & Pune Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
4 - 9 years
3 - 5 Lacs
Bengaluru
Work from Office
Dear Job seekers We have an opening for Process Trainer for a Insurance Process. Interested folks can walk-down to our office. Interview date: - 19 March 2025 to 24 March 2025 Interview time: - 10.30am to 1pm Contact person: - Sridevi (9945764799) 1, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Language:- English+ Hindi - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred. Regards, Sridevi
Posted 3 months ago
1 - 6 years
1 - 5 Lacs
Thane, Goregaon, Mumbai (All Areas)
Work from Office
We are actively hiring!!! Designation- Quality Analyst Location- Malad / Thane Shift- Rotational Shift (5 Days working with 2 rotational weekoffs) (including night shifts) Preferred immediate joiner. Roles and Responsibilities - Conduct quality audits, call audits, and root cause analysis to identify areas for improvement. Perform call calibration exercises to ensure consistency among team members' performance. Utilize QC tools such as 7QC, Six Sigma methodologies, and quality tools to drive process improvements. Provide feedback to team members on their performance and suggest training or coaching where necessary. Collaborate with the team to resolve issues related to product knowledge, sales techniques, and customer service. For more information kindly connect with - Simran Rana - 9137514621
Posted 3 months ago
2 - 6 years
1 - 5 Lacs
Dahej
Work from Office
Fortune Hotels is looking for Assistant Manager , Training to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.
Posted 3 months ago
10 - 20 years
12 - 18 Lacs
Kolkata
Work from Office
A capable professional experienced in managing end to end Quality and Training Department of a startup BPO. Performance management. A coach by heart and brain and believes in unleashing potential to achieve organisation goal.
Posted 3 months ago
11 - 18 years
30 - 40 Lacs
Bengaluru
Work from Office
About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Senior Lead - Learning Business Partner - Product & Tech Location: Bengaluru What you will do: As Tech and Product Senior Lead - LBP, you will partner with Tech and product functions to provide suitable learning solutions which will drive organisational performance. You will build strong relationships with a complex range of stakeholders, collaborating to ensure best learning solutions are delivered. Responsible for partnering with the BU to identify key learning needs for the business and design Learning interventions that meets these needs Understand the goals of BU and context and translate it into learning implications Assist management to drive capability through skill gap analysis, identify competencies, design and delivery of learning initiatives including creating skill-based learning paths to ensure fit for purpose Track and report the launch and ongoing roll out Monitor, measure and evaluate learning impact (using Business metrics, feedback from leaders and employees, engagement surveys etc) taking action as necessary Support management with ongoing L&D operations Promote learning and talent development within the BU Who you are: Understanding of recent trends in technology adoption in app development Ability to build strong relationship with fellow HR business associates and stakeholders Excellent knowledge of the Learning and Development life cycle including need/performance gap analysis, scoping, research and analysis, design, development, launch, evaluation and feedback Ability to develop and integrate business strategy into the design and development of learning and talent strategy Familiarity with LMS operations like user management, creating learning paths etc, analysing user data etc Strong problem solving with a solid background working with synthesis of data, conducting analyses, interpreting results, and writing reports/presentations Managing large scale project roll out Excellent communication and collaboration skills 11+ years of experience in L&D solutions and operations Any graduation/post graduation, preferably with technology background Relevant L&D certification from reputed organization What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.
Posted 3 months ago
2 - 7 years
5 - 6 Lacs
Pune, Bengaluru
Work from Office
Leading BPO in Pune and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
3 - 8 years
3 - 6 Lacs
Pune
Work from Office
Must have Min 1yr Exp as Process Trainer from International process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 3 months ago
5 - 9 years
7 - 10 Lacs
Navi Mumbai
Work from Office
We are looking for a seasoned L&D professional in Tyger Capital to design, develop and deliver training program that drive business results. If you have a passion for learning, a Knack for communication and experience in the NBFC sector, Come and join us. Requirements : 5-10 years of experience in L&D preferably in the NBFC sector. Proven track record of developing and delivering successful training programs. Excellent communication, facilitation and project management skills. Proficiency in multiple languages. Must be from the Training and development in the HR function Content Development Job Responsibility: 1. Training Delivery & management : Design & Deliver training programs, which includes content & data management. 2. Monitoring and Evaluation : Monitor & evaluate the effectiveness of training programs through feedback, assessments, and key performance indicators (KPIs). Use evaluation results to continuously improve training content, methods and delivery 3. Stakeholder Engagement : Work closely with department heads, HR, and senior management to understand training needs and align training programs with organizational objectives 4. Regulatory Compliance : Ensure training programs comply with legal and regulatory requirements Department: L&D | HR Role: Training Manager Designation: Asst. Manager/ Deputy Manager Reports to: Lead L&D Location: Navi Mumbai (Jui-Nagar) EDUCATIONAL QUALIFICATIONS: Graduate / Postgraduate from any stream If you are a motivated and experienced L&D professional looking for a new challenge, please submit your resume on talent.acquisition@tyger.in
Posted 3 months ago
2 - 7 years
5 - 6 Lacs
Pune
Work from Office
Leading BPO in Pune Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 months ago
3 - 8 years
4 - 8 Lacs
Bengaluru, Kolkata
Work from Office
1 Yr exp as a Trainer(Who is giving training to Field people,) from ecommerce Industry ..Sales Trainer/Process Trainer / TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 3 months ago
5 - 9 years
6 - 8 Lacs
Pune
Work from Office
Position: Training Manager (Domestic BPO Background Mandatory) Location: Pune Kharadi Experiences: 1-2 years as Training Manager on Paper from Bpo / Kpo Background mandatory Certification: Six sigma mandatory Salary (Depending on the round of interview) A Training Manager is responsible for developing and implementing training programmes that meet the requirements of an organisation. The training manager works closely with other departments to identify training needs and develop effective training programmes that improve employee performance and support the strategic goals of the organisation. Role and Responsibility: Developing and implementing training programmes that align with the strategic goals and objectives of the organisation Collaborating with department managers to identify training needs and developing customised training programmes that address the unique needs of each department Delivering training programmes to employees using a variety of methods, including classroom instruction, e-learning and on-the-job training Evaluating the effectiveness of training programmes using a variety of methods including surveys, assessments, and feedback from employees and managers Using data and feedback to continuously improve training programmes and making recommendations for changes and improvements Managing a team of trainers and providing coaching and feedback to ensure the effective delivery of training programme Working closely with the human resources management team to ensure that training programmes align with the overall human resources strategy and goals Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programmes as required Interested candidate can apply : raksha.more@conneqtcorp.com
Posted 3 months ago
1 - 4 years
0 - 3 Lacs
Hyderabad
Work from Office
Job Role: Associate I / II Location: Hyderabad Role Summary: Learning Systems Administrator who will support and consult with internal customers on an array of needs associated with the delivery and management of training content and records in the Oracle learning management system (LMS). This role will have the opportunity to support basic learning administration, reporting and data analysis needs. S/he will work across multiple platforms including, but not limited to, MS Office, Oracle Learning Cloud, ServiceNow, as well as various internal company systems. The work will be engaged via responding to support tickets and need-specific projects. Job Description: This is a Learning Associate role, where you will primarily be supporting the LMS queue for United States, Canada, Mexico and Puerto Rico. Majorly resolve on ServiceNow related requests /questions regarding training programs Modify training assignments in the Learning Management System Assists with the registration of employees into training classes around the United States and Canada Perform daily department functions (e.g. phone coverage, e-mail communication, etc.) Monitoring of class sizes, tracking of participant information Monitor and collect program evaluations, Maintain training material, and records Update training program-related processes, procedures, and supporting documentation Generate basic Learning Management System reports Achieve high level of business partner satisfaction in the activities performed. Maintain LMS data/process integrity via daily operations and special projects Contribute to functions knowledge base and participate in the maintenance of centralized resources Provide consultative guidance regarding LMS processes/best practices as required Preferred candidate profile Excellent verbal and written communication skills in English. Exceptional interpersonal, critical thinking and problem-solving skills High level of computer proficiency (Microsoft Office). Experience in managing direct connects with stakeholders & partner teams Effective organizational skills and time management skills. Effectively prioritize and execute tasks in a high-pressure environment. Ability to manage change, strong attention to detail and multi-tasking Experience in Oracle, MS office tool will be an added advantage. Ability to handle sensitive and confidential information. Highly self-motivated Shift Timings: 05:00 PM - 2:00 AM IST (Transportation provided till 30 KMS from Office)
Posted 3 months ago
3 - 8 years
5 - 8 Lacs
Kochi
Work from Office
Company Description At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent or soft skills trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity! Job Description Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioural or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfil performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program. Qualifications Our most successful candidates will have: - Earned a bachelors degree in any field - Minimum 2 years of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook) - Strong English verbal and written communication skills - Excellent knowledge in facilitation, both onsite and virtual. Comfortable in developing solutions and individual improvements - Willingness and ability to work in a shifts as per the requirement.
Posted 3 months ago
1 - 3 years
0 - 3 Lacs
Kolkata
Work from Office
JOB INFORMATION Job title: Process Trainer (Bengali /Hindi / English Speaking) Working Location: Job Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are: Conceptualize training materials based on data and research; Create training strategies, initiatives, and materials; Test and review created materials; Maintain a database of all training materials; Instruct employee training and onboarding; Review employee performance and learning; Conduct training classes on policy/product; Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues; Job Requirement: Proficient English (at least C1 level); Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely. Bachelors degree in any related field; At least 1-year experience in training within the BPO industry; Training and coaching skill experience is a plus; Proficient in Microsoft Office (Outlook, Word, Excel, – PowerPoint) and Internet applications; Ability to communicate clearly and concisely, both orally and in writing; Knowledge of people’s learning patterns to design programs with excellent efficiency. Benefits: 1. Salary and Benefits Attractive salary with performance bonus; Full salary during probation; Private health insurance; Paid vacation days with an annual increase in the number; Sick leave; No dress code is required. We appreciate your true talent! Continuous and professional training to fully develop your potential; Work closely with managers to promote services all over the world. 2. Working time: 5 shifts per week amounting to 48 hours, arranged by the company; Able to work on shifts, weekends, and public holidays.
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Training Needs Analysis (TNA) Microsoft Office Suite Learning Content Analysis HR Analytics Payroll Process Design Ability to perform under pressure Ability to meet deadlines Collaboration and interpersonal skills Written and verbal communication TA, EDA, WFDA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2