938 Tni Jobs - Page 9

Champion training process and its effective implementation and tracking to sales and service organizations (direct and distributors) globally to enable achieving intended sales and service organizations result outcomes. Section C: Key stakeholders andtheir expectations: Key Stakeholders List Key Expectations of Stakeholders Internal Head- GPMO/Product and Aftermarket Heads Develop a robust, industry best training process with metrics to measure success for both sales and service teams globally. Create state-of-the art training materials (tools, platforms) for all target regions globally. Enable all regions to create and manage training roster for sales and service teams and track their progr...

Dear Applicants, Greetings from Hindustan Platinum !! We are hiring for below mentioned requirement on urgent basis. Responsibilities : Create and execute learning strategies and programs Evaluate individual and organizational development needs Implement various learning methods companywide (e.g. coaching, job-shadowing, online training) Design and deliver e-learning courses, workshops and other trainings Assess the success of development plans and help employees make the most of learning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee training and L&D Specialists Handle induction and other activities. Requi...

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts...

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts...

This Position reports to: Global IS Service Awareness & Comm Mngr Mission Statement: The CX Consumer Training Lead is responsible to create and make available consumer focused training and content with the objective of driving adoption of IS Services and establishing IS reputation as a consumer centric organization through provision of fit for purpose training and learning experiences leveraging internal and supplier training assets. You will be mainly accountable for: Defines and maintains Training strategy and planin unison with CX Success Lead and CX Operations Manager and CX Marcom Manager Develop and gain approval of training assets, together with the Adoption Leads, Product Leads, Cont...

Role & responsibilities FUNCTIONAL/ OPERATIONAL: Delivers process training reports and ensures class performance reports are up to date. Ensures effectiveness of training program through updated and calibrated hourly training outline Ensure product and policy updates are incorporated and covered during training Responsible for creation of facilitator guide and training manuals for trainings Responsible for creation of product knowledge checks for training Provides regular feedback to the batch on performance and ensures learning is not compromised Cascades all process updates to existing & new team members. Conducts refresher training to maintain training effectiveness on the floor. Establis...

Roles and Responsibilities * Design and deliver process training programs for new hires and existing employees to enhance their skills and knowledge. * Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and develop customized training solutions. * Develop and maintain training materials, including manuals, guides, and online courses. * Monitor the effectiveness of training programs through evaluation metrics such as throughput improvement. Desired Candidate Profile * Strong understanding of BPO/Call Centre operations and processes. * Proficiency in OJT (On-the-Job Training), TNI (Training Needs Identification), TNA (Training Needs Analysis), TTT (Training Delivery). * ...

Collaborate with clients to understand their needs and provide tailored solutions for Airline Loyalty Management. Develop and implement effective strategies to enhance customer engagement and loyalty. Conduct market research and analyze trends to identify opportunities for growth. Design and deliver training programs to educate employees on best practices for Airline Loyalty Management. Work closely with cross-functional teams to ensure seamless integration of new systems and processes. Provide exceptional customer service and support to resolve client queries and concerns. Job Requirements Strong understanding of Airline Loyalty Management principles and practices. Excellent communication a...

Job Description Travel experience and experience of GDS is a Must To Conduct NHT for travel process To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in coaching Excellent in communication Eye for detail Prepare Training reports Excel Qualifications Graduate/ Undergraduate

Manage HR operations, ensure compliance, maintain records, and address grievances. Lead performance appraisals, design KPIs Oversee recruitment, onboarding, engagement, retention, succession planning Manage exit processes and settlements. Required Candidate profile Early joiners preferred for immediate integration into the organization. Exceptional interpersonal, analytical, and problem-solving skills Proven ability to work as a strategic partner with leadership

About The Role Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resour...

About The Role Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resour...

Role & responsibilities To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor. Responsible for conducting refreshers training program based on the training need analysis shared by the Quality team. Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the training delive...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Roles and Responsibility Collaborate with clients to understand their requirements and provide tailored solutions for their airline loyalty management needs. Develop and implement effective strategies to enhance customer engagement and retention in the aviation industry. Conduct market research and analyze trends to identify opportunities for growth and improvement in airline loyalty programs. Design and deliver training programs to educate employees on best practices in airline loyalty management. Work closely with cross-functional teams to ensure seamless integration of new initiatives into existing systems. Provide exceptional customer service by responding promptly to client inquiries an...

About The Role Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resour...

Job Description Process Trainer - Insurance Location Gurgaon - Sec 44 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of...

Role & responsibilities Universal Trainer Core Trainer ,End to End Trianing ,SBS ,TNI & TNA ,Train the New Hire ,Cultural & Behavioural Training ,NHT Batches ,Classroom ,Pornounication ,Intonation ,Telephone Etiquates , Cultural & Behavioural Training ,Mock Calls ,Grammer,Throughput ,FPA . Preferred candidate profile On papers as Universal Trainer or Sr Trainer Perks and benefits 24/7 Shift 5 Days Working 2 Rotational Off Airoli Location

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process....

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Experience in Soft skill training can also be considered. Interested candidates can reach out to 7305044617 / pavatharanip1@hexaware.com Regards, Pavatharani

Job Title: Manager Learning & Development (Women Only) Location: Hyderabad (Work from Office) Work Mode: Full-Time | 5 Days a Week Work Hours: 9 AM 6 PM Reporting To: Global Head Employee Experience Relocation: Candidate must be willing to relocate to Hyderabad within the next month Salary : 24-27 LPA (incl. performance linked incentives) Key Responsibilities: Develop and execute a comprehensive Learning & Development (L&D) strategy aligned with the organizations current and future goals. Conduct Training Needs Analysis (TNA) and Training Need Identification (TNI) in close collaboration with business leaders. Design and recommend innovative learning interventions to strengthen organizational...

Job Description Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Hindi (speak) and English language. Soft skill training working experience. Good interpers...

Job Description Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Product & Process Knowledge. The Candidate will be responsible for delivering 100% throughput in every training batches. Good knowledge of Quality tools / KPIs Good experience in Call audits & call calibarations. Required Candidate profile: Minimum 1 year experience as a Trainer in Call center. the candidate handling any healthcare process as a trainer will be an added advantage Candidate must be proficient in ...

Roles and Responsibilities Manage training needs of employees through Training Needs Identification (TNI) process. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and implement effective training programs to address identified needs. Monitor and evaluate the effectiveness of trained programs, making recommendations for improvement where necessary. Collaborate with stakeholders to ensure alignment between organizational goals and employee development initiatives. Desired Candidate Profile Overall 6 years of experience 2 Year as AM Training. Strong understanding of TNA, TNI, TTT, and Training Management principles. Excellent communication, prese...

Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requiremen...